If an item is worth any significant amount TO YOU, (any seller) Insure it -
using PayPal shipping but with USPS Insurance available to all sellers when labels are printed, which BTW, link to each ebay transaction's "View Detail" link.
PayPal seller protection is NOT what most think it is.
We need to use paypal shipping, purchase USPS Ins & DC or SC because the rules have changed!
No longer are people automatically made to sign for USPS Insured items till they exceed $199 (Not 100% positive of figure - but am close).
I had a situation very recently in which the item was bought for less than $200 & Insured yet my Postmaster informs me that NO LONGER are people required to sign - as just stated - and was advised that if there was any doubt, I would be best suited to use Sig Conf with Insurance - TO BE SURE to CM ACE!
PayPal has it that once an item exceeds $250 (unless it has changed again recently) the seller MUST USE Sig Confirmation. Del Conf w/ Insurance is "OK" but if you want to be SURE - USE SIG CONF!
Unfortunately, with the proverbial deck being stacked against us sellers, it would serve us well to do EVERYTHING POSSIBLE to eliminate needless stress such as Gecko is enduring!
And as for sellers that sell on ebay and accept payment via PayPal yet are audacious enough to openly state, "I WILL NOT be held reponsible - yada, yada" OH, YES YOU WILL BE HELD RESPONSIBLE!
For seller that ship with NO PROTECTION - it's just a matter of time! You know the kind - they send in makeshift envelopes or whatnot, loaded with stamps!
THEY ARE TOTALLY NUTS - asking to get ripped! And eventually WILL BE RIPPED!
OK...A happy ending..at least for you. The buyer may find a different ending...........I just throw all my slips in a plasic bag and stuff in celler, in case of future need to prove something
<< <i>As a businessman, i have to keep my postage receipts for taxes. But I ship everything by paypal electronic shipping anyway and delivery confirmation is only $.18 there. So I have it electronicly forever. Just as a data point, I have shipped almost 3000 packages in the past 2 years, most paid with paypal, and have never had a chargeback. This is a low probability event.
I did have an impatient buyer file a dispute after a week while the coin was in transit. They took the money immeiately and didn't respond to my giving them the delivery confirmation. Finally a month later they gave the money back. If you can convince them it was delivered, you still will have to wait a month.
--Jerry >>
Shouldnt the fact that the buyer left me a positive feedback for the item be enough "evidence" that I made good on my end? >>
No especially since some buyers leave feedback immediately after paying.
I decided to change calling the bathroom the John and renamed it the Jim. I feel so much better saying I went to the Jim this morning.
<< <i>After going through stacks of slips in my car's "junk drawer", I finally found the del conf slip. Called paypal, and after 5-6 mins on hold, they verified and credited my account in full. >>
Gee, you mean that after complying with PayPal's clearly stated seller protection policy they lived up to their end of the agreement and took care of the problem? Damn those evil PayPal people!
<< <i>I will never accept payment by Paypal. This sort of thing happens all the time.
Ray >>
This can happen on any credit card payment. Even checks can be reversed AFTER they have cleared. We got a debit for $900 once for a check we had received 6 months earlier. Lady's purse had been stolen with her checkbook and ID, the the thief looked close enough like the photo ID that no retailers questioned anything. It's not wise to mail items paid for by check if the printed address has been marked out and changed. It may not be the account holder's address.
Frank Provasek - PCGS Authorized Dealer, Life Member ANA, Member TNA. www.frankcoins.com
<< <i>Yeah, I'm pretty sure that the 45-day limit on disputes is only for disputes/chargebacks done WITH PAYPAL. If the dispute originates with a credit card company and routes through PayPal, there is no time limit. You're potentially on the hook forever since PayPal doesn't take on any liability; it's always passed on to the seller. I also believe (please correct me if I'm wrong) that non-credit card PayPal disputes CAN occur after the 45-day limit if the claim is stolen/nonauthorized use of funds.
Of course, since the recipient of a PayPal payment is not privy to the method used to fund the payment, the potential is always there for a chargeback.
In these scenarios you're screwed, because it doesn't matter where, when, or how you shipped the merchandise or even if you shipped the merchandise at all, because receipt of the package and/or quality of the merchandise isn't the issue... it all has to do with the authorization of the original payment. You lose.
But hasn't this always been the case with merchant credit card accounts? It isn't solely a PayPal issue... >>
////////////////////// /////////////////////
ANYTIME a seller accepts an electronic payment, the risk of a CB exists.
PP has simply given cover to - and encouraged - amateur thieves who would be afraid to "directly" deal with their CC-company in an attempt to defraud a seller. PP just makes it EASY - and risk free - to do the crime.
//////////////
The PP "Seller Protection" scheme is, in theory, "good forever"on the issue of "unauthorized use." BUT, proof of compliance with the SP-plan rests on the seller; thus, DC/SC tickets MUST be retained.
////////
Right this minute, at countless work-places in middle-America, psychotic employees are sitting at their desks and charging EBAY purchases to their employer's credit cards. Years from now, when the "unauthorized use" is discovered, such charges will be revisited via chargebacks.
/////////////////
When the RICO-Enterprise tried to force its "PP-only rule" onto users in Australia, PP submitted documents in support of their "safer system" arguments. In these filings, PP claimed that "Only 1 In 3,000 PP transactions" contained some element of fraud.
Bank-To-Bank transfers - the OZ-preferred payment method - contain some element of fraud in 1 in 30,000 transactions.
PP is unsafe for sellers. BUT, if you want to play EBAY, you will simply have to live with the risk..............or, fund your own merchant account WHICH must be capable of integrating into EBAY-checkout.
MANY such MAs do not currently so "integrate," and MANY NEVER will.
........
Folks Who Bite Get Bitten. Folks Who Don't Bite Get Eaten.
Edit: previous post was untimely, situation solved.
If you tape over the Paypal printed shipping label, you should NOT tape over the barcode. I was told this by a postal clerk, it can interfere with the scanning process. It may not affect it everytime, but I would rather increase my chances of a sucessful confirmation scan therefore I never tape over the barcode.
Witty sig line currently under construction. Thank you for your patience.
Feedback-Left is good evidence in Small Claims Court.
It is NO evidence at all in the PP-Seller-Protection scheme. (It should always be submitted in both claim-defenses and appeals, but PP is under no obligation to consider it.)
Folks Who Bite Get Bitten. Folks Who Don't Bite Get Eaten.
Comments
If an item is worth any significant amount TO YOU, (any seller) Insure it -
using PayPal shipping but with USPS Insurance available to all sellers when
labels are printed, which BTW, link to each ebay transaction's "View Detail" link.
PayPal seller protection is NOT what most think it is.
We need to use paypal shipping, purchase USPS Ins & DC or SC because the rules
have changed!
No longer are people automatically made to sign for USPS Insured items till
they exceed $199 (Not 100% positive of figure - but am close).
I had a situation very recently in which the item was bought for less than $200
& Insured yet my Postmaster informs me that NO LONGER are people required
to sign - as just stated - and was advised that if there was any doubt,
I would be best suited to use Sig Conf with Insurance - TO BE SURE to CM ACE!
PayPal has it that once an item exceeds $250 (unless it has changed again recently)
the seller MUST USE Sig Confirmation. Del Conf w/ Insurance is "OK" but if you want
to be SURE - USE SIG CONF!
Unfortunately, with the proverbial deck being stacked against us sellers, it would
serve us well to do EVERYTHING POSSIBLE to eliminate needless stress such as
Gecko is enduring!
And as for sellers that sell on ebay and accept payment via PayPal yet are
audacious enough to openly state, "I WILL NOT be held reponsible - yada, yada"
OH, YES YOU WILL BE HELD RESPONSIBLE!
For seller that ship with NO PROTECTION - it's just a matter of time!
You know the kind - they send in makeshift envelopes or whatnot,
loaded with stamps!
THEY ARE TOTALLY NUTS - asking to get ripped! And eventually WILL BE RIPPED!
Believe THAT!
<< <i>
<< <i>As a businessman, i have to keep my postage receipts for taxes. But I ship everything by paypal electronic shipping anyway and delivery confirmation is only $.18 there. So I have it electronicly forever. Just as a data point, I have shipped almost 3000 packages in the past 2 years, most paid with paypal, and have never had a chargeback. This is a low probability event.
I did have an impatient buyer file a dispute after a week while the coin was in transit. They took the money immeiately and didn't respond to my giving them the delivery confirmation. Finally a month later they gave the money back. If you can convince them it was delivered, you still will have to wait a month.
--Jerry >>
Shouldnt the fact that the buyer left me a positive feedback for the item be enough "evidence" that I made good on my end? >>
No especially since some buyers leave feedback immediately after paying.
The name is LEE!
As incredible as that may sound, it IS true! I have had at least "a few"
mistakenly leave feedback before the item even LEFT!
<< <i>After going through stacks of slips in my car's "junk drawer", I finally found the del conf slip. Called paypal, and after 5-6 mins on hold, they verified and credited my account in full. >>
Gee, you mean that after complying with PayPal's clearly stated seller protection policy they lived up to their end of the agreement and took care of the problem? Damn those evil PayPal people!
Russ, NCNE
<< <i>I will never accept payment by Paypal. This sort of thing happens all the time.
Ray >>
This can happen on any credit card payment. Even checks can be reversed AFTER they have cleared. We got a debit for $900 once for a check we had received 6 months earlier. Lady's purse had been stolen with her checkbook and ID, the the thief looked close enough like the photo ID that no retailers questioned anything. It's not wise to mail items paid for by check if the printed address has been marked out and changed. It may not be the account holder's address.
<< <i>Yeah, I'm pretty sure that the 45-day limit on disputes is only for disputes/chargebacks done WITH PAYPAL. If the dispute originates with a credit card company and routes through PayPal, there is no time limit. You're potentially on the hook forever since PayPal doesn't take on any liability; it's always passed on to the seller. I also believe (please correct me if I'm wrong) that non-credit card PayPal disputes CAN occur after the 45-day limit if the claim is stolen/nonauthorized use of funds.
Of course, since the recipient of a PayPal payment is not privy to the method used to fund the payment, the potential is always there for a chargeback.
In these scenarios you're screwed, because it doesn't matter where, when, or how you shipped the merchandise or even if you shipped the merchandise at all, because receipt of the package and/or quality of the merchandise isn't the issue... it all has to do with the authorization of the original payment. You lose.
But hasn't this always been the case with merchant credit card accounts? It isn't solely a PayPal issue... >>
//////////////////////
/////////////////////
ANYTIME a seller accepts an electronic payment, the risk of a CB exists.
PP has simply given cover to - and encouraged - amateur thieves who would be afraid
to "directly" deal with their CC-company in an attempt to defraud a seller. PP just
makes it EASY - and risk free - to do the crime.
//////////////
The PP "Seller Protection" scheme is, in theory, "good forever"on the issue of
"unauthorized use." BUT, proof of compliance with the SP-plan rests on the seller;
thus, DC/SC tickets MUST be retained.
////////
Right this minute, at countless work-places in middle-America, psychotic employees
are sitting at their desks and charging EBAY purchases to their employer's credit cards.
Years from now, when the "unauthorized use" is discovered, such charges will be
revisited via chargebacks.
/////////////////
When the RICO-Enterprise tried to force its "PP-only rule" onto users in Australia,
PP submitted documents in support of their "safer system" arguments. In these
filings, PP claimed that "Only 1 In 3,000 PP transactions" contained some element of
fraud.
Bank-To-Bank transfers - the OZ-preferred payment method - contain some element
of fraud in 1 in 30,000 transactions.
PP is unsafe for sellers. BUT, if you want to play EBAY, you will simply have to live with the
risk..............or, fund your own merchant account WHICH must be capable of integrating
into EBAY-checkout.
MANY such MAs do not currently so "integrate," and MANY NEVER will.
........
If you tape over the Paypal printed shipping label, you should NOT tape over the barcode. I was told this by a postal clerk, it can interfere with the scanning process. It may not affect it everytime, but I would rather increase my chances of a sucessful confirmation scan therefore I never tape over the barcode.
"That would appear to be delivery confirmation. Now ask paypal since the item was delivered to the buyer, does the buyer have proof he returned it? "
/////////////////////////////////////////
////////////////////////////////////////
Feedback-Left is good evidence in Small Claims Court.
It is NO evidence at all in the PP-Seller-Protection scheme.
(It should always be submitted in both claim-defenses and
appeals, but PP is under no obligation to consider it.)
JJ