Ebay Feedback Extortion?

262Runner · September 20, 2008 9:35AM

I have a buyer, best-seller-in-the-world, that purchased 2 psa cards from my store (I accepted offers of $1.00 and $1.50). The total price with shipping was $6.65, he sent a paypal payment. The cards were shipped in a bubble mailer with delivery confirmation. This is the first time I have had a complaint about a PSA holder cracking in shipping. He claims both PSA holders came with 2 inch cracks. He first asked for a partial refund of $4.00. I offered him a full refund of $6.65 if he would return the cards.

He now wants me to refund him the $6.65 plus his costs to ship them back to me or he will leave negetive feedback.

This is a first for me, what would you guys do?

Auctions in question: Auction #1
Auction #2

44Magnum · September 20, 2008 9:49AM

If it were me, I would just refund the entire $6.65 and let him keep the cards. It's not worth the hassle or possible negative feedback.

WinPitcher · September 20, 2008 9:54AM

I'd tell him to mail the cards back first and then after I saw them I'd decide if he would get his return shipping
paid. I would then not reply to him again unless it was mandated by ebay or paypal.

Steve

storm888 · September 20, 2008 10:00AM

<< I'd tell him to mail the cards back first and then after I saw them I'd decide if he would get his return shipping
paid. I would then not reply to him again unless it was mandated by ebay or paypal.

Steve >>

//////////////////////////////////////////////

Yup.

And, the guy will likely NEG you no matter what you do.

It really is best not to sell tiny-money items on EBAY.
They attract odd-buyers, who like to leave NEGs.

hockeyguy · September 20, 2008 10:13AM

Do what I've done in the past

Ask him if he would like for every one of HIS auctions in the future,
to be won by newly registered users who NEVER pay

it's worked for me a couple of times (they deserved it)

262Runner · September 20, 2008 10:22AM

I have asked him to send me a scan of both cards so I can determine what may have happened, if anything, in shipping.

WinPitcher · September 20, 2008 10:27AM

Like mentioned, it is only 6.65 cents, you could just tell the guy to keep em, and pay him off.

Not worth the aggravation, I, like you, don't like buyers telling me what I have to do.

Steve

lawnmowerman · September 20, 2008 10:29AM

<< I have asked him to send me a scan of both cards so I can determine what may have happened, if anything, in shipping. >>

That is the first thing I would have done.

If they are indeed cracked, tell him to keep them and just refund the total price.

We are only talking about $6 and change. I think that is the best thing to do

262Runner · September 20, 2008 10:51AM

His resopnse...

<< I don't have a scannner, I have a 7 year old computer with windows 95. >>

Now what?

44Magnum · September 20, 2008 10:56AM

<< His resopnse...

<>

Now what? >>

Then ask him to take a picture. Does he not have a camera either? He obvioulsy has no problem with pictures for his own eBay items that he sells.

262Runner · September 20, 2008 10:56AM

lawnmowerman,

I agree with you, $6.65 not worth the hassel, however it just ticked me off that he wanted more than the $6.65 or he would leave a neg. If you would have provided a scan or picture and asked for a refund, no question I would do it. I do not want these cards back anyway.

mosaic · September 20, 2008 10:58AM

Just refund him, chalk it up as a loss, and add him to your blocked bidder list (after he leaves feedback, of course).

Edited-to-add: He sure bids on a lot of grocery coupon auctions.

262Runner · September 20, 2008 11:01AM

He also has scans and photos in his auctions

Sportsamerica · September 20, 2008 11:06AM

I would ask to a photo of the cracked slabs since he does have something to put out his auctions... If cracked, I would just refund and not have them sent back.

P.S. I like the Montana Rookie he sold, but sent the wrong item!

262Runner · September 20, 2008 11:09AM

<< I would ask to a photo of the cracked slabs since he does have something to put out his auctions... If cracked, I would just refund and not have them sent back. >>

This is what I have done, and yes I will refund if the slabs are cracked.

Leiascards · September 20, 2008 11:11AM

<< Do what I've done in the past

Ask him if he would like for every one of HIS auctions in the future,
to be won by newly registered users who NEVER pay

it's worked for me a couple of times (they deserved it) >>

That is a sure way to get all your accounts suspended.

For that amount I would just refund and move on. You can however report the email with full headers you might be able to get Ebay to remove his ability to leave feedback. I was successful on a buyer this past week who demanded his items be shipped even though Paypal reversed his payment the day before I shipped.

brendanb438 · September 20, 2008 11:23AM

If he will not give you scans then I think he is trying to get some free cards from you. He has won a bunch of stuff over the last 30 days. Try contacting some of the other sellers and see if he is pulling this too on other cheap cards. I bet he is.

hockeyguy · September 20, 2008 12:09PM

<< That is a sure way to get all your accounts suspended. >>

Maybe accounts of some of my relatives in Europe, who just registered to help out a Paison in America :-)

On an occasion or two, I've come accross some Bay'ers that just got me mad :-)

mtcards · September 20, 2008 12:24PM

If he paid by paypal, dont give him the money back until he does the mandatory sending cards back first. He will neg you no matter what.

Anyone that says they will leave a neg "if" doesnt need to be pacified with agreeing to his demands, it will only further reinforce his belief that he can do this to anyone he chooses.

gemmintrarities · September 20, 2008 12:25PM

<< If he paid by paypal, dont give him the money back until he does the mandatory sending cards back first. He will neg you no matter what.

Anyone that says they will leave a neg "if" doesnt need to be pacified with agreeing to his demands, it will only further reinforce his belief that he can do this to anyone he chooses. >>

I completely agree w/ this.

bobbyw8469 · September 20, 2008 2:08PM

I agree...the buyer will NEG you, no matter what, knowing you can't leave one in return. There are many nut jobs out on the "new & improved Ebay" now....not good!

Leiascards · September 20, 2008 2:08PM

Your only option is to buy something cheap from him and use that as a safeguard.

Boopotts · September 20, 2008 2:12PM

New CU rule-- the number of response posts cannot exceed the dollar value of the item in question.

Blackborder · September 20, 2008 2:16PM

<< New CU rule-- the number of response posts cannot exceed the dollar value of the item in question. >>

This is a good rule.

brendanb438 · September 20, 2008 2:36PM

<< New CU rule-- the number of response posts cannot exceed the dollar value of the item in question. >>

Since you didn't specify the dollar type for this I say it should be the Zimbabwe dollar. So we can proceed to discuss this for the next 20 years.

EDIT: Well hell that doesn't work out quite as well, didn't know that dirty government reevaluated their dollar again and made 10,000,000,000 = to $1 current Zimbabwe dollar a couple months ago. Still $94 of their dollars to one of ours. How long til the US dollar is on a 1=1 basis with them again???

Boopotts · September 20, 2008 2:59PM

<< 

<< New CU rule-- the number of response posts cannot exceed the dollar value of the item in question. >>

Since you didn't specify the dollar type for this I say it should be the Zimbabwe dollar. So we can proceed to discuss this for the next 20 years.

EDIT: Well hell that doesn't work out quite as well, didn't know that dirty government reevaluated their dollar again and made 10,000,000,000 = to $1 current Zimbabwe dollar a couple months ago. Still $94 of their dollars to one of ours. How long til the US dollar is on a 1=1 basis with them again??? >>

Once the world quits trading oil in U.S dollars

Boopotts · September 20, 2008 3:01PM

<< 

<< New CU rule-- the number of response posts cannot exceed the dollar value of the item in question. >>

This is a good rule. >>

Note that if we implement this rule the number of acceptable response posts for any transaction valued at less than $1 would be zero (we're rounding down). I don't think anyone would argue with that. At the same time, if you get hosed on a deal for T206 Eddie Plank you would be allowed to post about it (and receive posts) until the Rapture.

262Runner · September 20, 2008 10:20PM

The buyers response to my request for a picture or scan..... No scanner. I asked how he has pictures and scans for his auctions, his response:

<< I go to the library or community college to use scanner. >>

Morgoth · September 20, 2008 10:40PM

Sc Sc Sc Scammer

Leiascards · September 21, 2008 12:21AM

I would refund in full due to the dollar amount buy something cheap from him add him to my BBL and move on. If you buy something from him and he realizes it he will be less likely to neg you and you will still have the advantage since his ability to leave feedback will run out before yours does.

WinPitcher · September 21, 2008 12:47AM

Tell him to go to the library then.

Why is it the small sales are the ones with the most aggravation?

Steve

Leiascards · September 21, 2008 2:29AM

<< Tell him to go to the library then.

Why is it the small sales are the ones with the most aggravation?

Steve >>

That is the question everyone asks. I just got a neutral from a buyer who won an item for 6.00 total Sunday she paid Tuesday recieved it Saturday and said shipping was way too slow. it took 5 days from the EOA to Delivery.

70chip · September 21, 2008 2:42AM

<< 

<< Tell him to go to the library then.

Why is it the small sales are the ones with the most aggravation?

Steve >>

That is the question everyone asks. I just got a neutral from a buyer who won an item for 6.00 total Sunday she paid Tuesday recieved it Saturday and said shipping was way too slow. it took 5 days from the EOA to Delivery. >>

THAT is insane, what a rectum. Guess you should have bought a plane ticket and hand delivered the item.

stevek · September 21, 2008 4:14AM

True story - I once filed a NPB after waiting about 3 weeks for payment and e-mailing him around 4 times...and the buyer's reply to ebay about the NPB was that the shipping was too slow.

Yes, he had 0 feedback.

Fortunately no neg from this idiot.

Res · September 21, 2008 8:21AM

<< 

<< His resopnse...

<>

Now what? >>

Then ask him to take a picture. Does he not have a camera either? He obvioulsy has no problem with pictures for his own eBay items that he sells. >>

I find it hard to believe that a 7 year old computer has 95 on it. He sounds like he may not be entirely truthful. Just refund it and block his butt.

Buccaneer · September 25, 2008 9:47AM

Probably not the most appropriate thread but I just got feedback from a seller (4sc). I thought it was only one-way feedback?

hockeyguy · September 25, 2008 9:50AM

<< Probably not the most appropriate thread but I just got feedback from a seller (4sc). I thought it was only one-way feedback? >>

i'm assuming it was positive

sellers can only leave positive fb

Buccaneer · September 25, 2008 9:54AM

Thanks. This had been my first ebay transaction since about May and had not kept up.

unitas · September 25, 2008 10:01AM

Give him his money back and put him on your blocked bidder list. imo

Ebay Feedback Extortion?

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