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Ebay Feedback Extortion?
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I have a buyer, best-seller-in-the-world, that purchased 2 psa cards from my store (I accepted offers of $1.00 and $1.50). The total price with shipping was $6.65, he sent a paypal payment. The cards were shipped in a bubble mailer with delivery confirmation. This is the first time I have had a complaint about a PSA holder cracking in shipping. He claims both PSA holders came with 2 inch cracks. He first asked for a partial refund of $4.00. I offered him a full refund of $6.65 if he would return the cards.
He now wants me to refund him the $6.65 plus his costs to ship them back to me or he will leave negetive feedback.
This is a first for me, what would you guys do?
Auctions in question: Auction #1
Auction #2
He now wants me to refund him the $6.65 plus his costs to ship them back to me or he will leave negetive feedback.
This is a first for me, what would you guys do?
Auctions in question: Auction #1
Auction #2
Collecting all cards - Gus Zernial
Post Cereal both raw and PSA Graded (1961-1963)
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paid. I would then not reply to him again unless it was mandated by ebay or paypal.
Steve
<< <i>I'd tell him to mail the cards back first and then after I saw them I'd decide if he would get his return shipping
paid. I would then not reply to him again unless it was mandated by ebay or paypal.
Steve >>
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Yup.
And, the guy will likely NEG you no matter what you do.
It really is best not to sell tiny-money items on EBAY.
They attract odd-buyers, who like to leave NEGs.
Ask him if he would like for every one of HIS auctions in the future,
to be won by newly registered users who NEVER pay
it's worked for me a couple of times (they deserved it)
Collecting all cards - Gus Zernial
Post Cereal both raw and PSA Graded (1961-1963)
Not worth the aggravation, I, like you, don't like buyers telling me what I have to do.
Steve
<< <i>I have asked him to send me a scan of both cards so I can determine what may have happened, if anything, in shipping. >>
That is the first thing I would have done.
If they are indeed cracked, tell him to keep them and just refund the total price.
We are only talking about $6 and change. I think that is the best thing to do
1994 Pro Line Live
TheDallasCowboyBackfieldProject
<< <i>I don't have a scannner, I have a 7 year old computer with windows 95. >>
Now what?
Collecting all cards - Gus Zernial
Post Cereal both raw and PSA Graded (1961-1963)
<< <i>His resopnse...
<< I don't have a scannner, I have a 7 year old computer with windows 95. >>
Now what? >>
Then ask him to take a picture. Does he not have a camera either? He obvioulsy has no problem with pictures for his own eBay items that he sells.
I agree with you, $6.65 not worth the hassel, however it just ticked me off that he wanted more than the $6.65 or he would leave a neg. If you would have provided a scan or picture and asked for a refund, no question I would do it. I do not want these cards back anyway.
Collecting all cards - Gus Zernial
Post Cereal both raw and PSA Graded (1961-1963)
Edited-to-add: He sure bids on a lot of grocery coupon auctions.
mosaic's Nolan Ryan Basic Topps registry set
mosaic's Big 3 Nolan Ryan Run Showcase
Collecting all cards - Gus Zernial
Post Cereal both raw and PSA Graded (1961-1963)
P.S. I like the Montana Rookie he sold, but sent the wrong item!
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Working on:
Football
1973 Topps PSA 8+ (99.81%)
1976 Topps PSA 9+ (36.36%)
1977 Topps PSA 9+ (100%)
Baseball
1938 Goudey (56.25%)
1951 Topps Redbacks PSA 8 (100%)
1952 Bowman PSA 7+ (63.10%)
1953 Topps PSA 5+ (91.24%)
1973 Topps PSA 8+ (70.76%)
1985 Fleer PSA 10 (54.85%)
<< <i>I would ask to a photo of the cracked slabs since he does have something to put out his auctions... If cracked, I would just refund and not have them sent back. >>
This is what I have done, and yes I will refund if the slabs are cracked.
Collecting all cards - Gus Zernial
Post Cereal both raw and PSA Graded (1961-1963)
<< <i>Do what I've done in the past
Ask him if he would like for every one of HIS auctions in the future,
to be won by newly registered users who NEVER pay
it's worked for me a couple of times (they deserved it) >>
That is a sure way to get all your accounts suspended.
For that amount I would just refund and move on. You can however report the email with full headers you might be able to get Ebay to remove his ability to leave feedback. I was successful on a buyer this past week who demanded his items be shipped even though Paypal reversed his payment the day before I shipped.
<< <i>That is a sure way to get all your accounts suspended. >>
Maybe accounts of some of my relatives in Europe, who just registered to help out a Paison in America :-)
On an occasion or two, I've come accross some Bay'ers that just got me mad :-)
Anyone that says they will leave a neg "if" doesnt need to be pacified with agreeing to his demands, it will only further reinforce his belief that he can do this to anyone he chooses.
<< <i>If he paid by paypal, dont give him the money back until he does the mandatory sending cards back first. He will neg you no matter what.
Anyone that says they will leave a neg "if" doesnt need to be pacified with agreeing to his demands, it will only further reinforce his belief that he can do this to anyone he chooses. >>
I completely agree w/ this.
<< <i>New CU rule-- the number of response posts cannot exceed the dollar value of the item in question. >>
This is a good rule.
<< <i>New CU rule-- the number of response posts cannot exceed the dollar value of the item in question. >>
Since you didn't specify the dollar type for this I say it should be the Zimbabwe dollar. So we can proceed to discuss this for the next 20 years.
EDIT: Well hell that doesn't work out quite as well, didn't know that dirty government reevaluated their dollar again and made 10,000,000,000 = to $1 current Zimbabwe dollar a couple months ago. Still $94 of their dollars to one of ours. How long til the US dollar is on a 1=1 basis with them again???
<< <i>
<< <i>New CU rule-- the number of response posts cannot exceed the dollar value of the item in question. >>
Since you didn't specify the dollar type for this I say it should be the Zimbabwe dollar. So we can proceed to discuss this for the next 20 years.
EDIT: Well hell that doesn't work out quite as well, didn't know that dirty government reevaluated their dollar again and made 10,000,000,000 = to $1 current Zimbabwe dollar a couple months ago. Still $94 of their dollars to one of ours. How long til the US dollar is on a 1=1 basis with them again??? >>
Once the world quits trading oil in U.S dollars
<< <i>
<< <i>New CU rule-- the number of response posts cannot exceed the dollar value of the item in question. >>
This is a good rule. >>
Note that if we implement this rule the number of acceptable response posts for any transaction valued at less than $1 would be zero (we're rounding down). I don't think anyone would argue with that. At the same time, if you get hosed on a deal for T206 Eddie Plank you would be allowed to post about it (and receive posts) until the Rapture.
<< <i>I go to the library or community college to use scanner. >>
Collecting all cards - Gus Zernial
Post Cereal both raw and PSA Graded (1961-1963)
Why is it the small sales are the ones with the most aggravation?
Steve
<< <i>Tell him to go to the library then.
Why is it the small sales are the ones with the most aggravation?
Steve >>
That is the question everyone asks. I just got a neutral from a buyer who won an item for 6.00 total Sunday she paid Tuesday recieved it Saturday and said shipping was way too slow. it took 5 days from the EOA to Delivery.
<< <i>
<< <i>Tell him to go to the library then.
Why is it the small sales are the ones with the most aggravation?
Steve >>
That is the question everyone asks. I just got a neutral from a buyer who won an item for 6.00 total Sunday she paid Tuesday recieved it Saturday and said shipping was way too slow. it took 5 days from the EOA to Delivery. >>
THAT is insane, what a rectum. Guess you should have bought a plane ticket and hand delivered the item.
Ripken, Brooks & Frank Robinson, Old Orioles, Sweet Spot Autos, older Redskins - Riggins, Sonny, Baugh etc and anything that catches my eye.
My ghetto sportscard webpage...All Scans - No Lists!!! Stinky Linky
Yes, he had 0 feedback.
Fortunately no neg from this idiot.
<< <i>
<< <i>His resopnse...
<< I don't have a scannner, I have a 7 year old computer with windows 95. >>
Now what? >>
Then ask him to take a picture. Does he not have a camera either? He obvioulsy has no problem with pictures for his own eBay items that he sells. >>
I find it hard to believe that a 7 year old computer has 95 on it. He sounds like he may not be entirely truthful. Just refund it and block his butt.
<< <i>Probably not the most appropriate thread but I just got feedback from a seller (4sc). I thought it was only one-way feedback? >>
i'm assuming it was positive
sellers can only leave positive fb