Ethical question

blades3 · July 11, 2008 3:02AM

I received the following email from a friend in the industry:

"Steve, I purchased an item for $20 on ebay a couple weeks ago. The seller charged me $6 for shipping and I paid through paypal. I got the item today and it's mailed in a plain, white envelope with no delivery confirmation, insurance, etc. What did I pay $6 for? My question is, I'm tempted to do a paypal chargeback on the item since it has no tracking and I think I would win the case - do you have any advice? I wouldn't normally consider it because I got the item, but I'm pissed about a $6 shipping charge for a white envelope and a 42 cent stamp. I also know that plenty of buyers out there would do that to me since it's happened several times when my delivery confirmation number didn't work online and I lost. Talk some sense into me."

What would you do? I know the guy has been burned by buyers when the tracking didn't work and a few international buyers, but that's no reason to screw someone else, correct? He does have a valid point with the shipping charge though. What would you tell him?

yankeeno7 · July 11, 2008 3:08AM

First contact the seller and see if he can get a partial refund. PWE's suck but if the card arrived safe then there should be no gripe. If the card is damaged then he needs to go for an honest refund.

If he makes a paypal claim stating he never received the item then it's dishonest. In fact, its STEALING.

bobbybakeriv · July 11, 2008 3:08AM

I would advise him that it isn't worth it. Take the high road, in other words.

StanTheManMusial · July 11, 2008 3:18AM

I got ripped on shipping by a seller just recently, and here is a basic summary of what I email them:

<<Hi XXXX,

I received the card, and it looks real nice.

Although, I am not real pleased to find out that you charged me $25.00 for shipping/insurance, and the actual cost was $18.10. I was
gouged for $6.90 more than I should have been charged. Even taking off $.50
for a bubble mailer, it's more than $6.00 too much charged for
shipping/insurance.

I'm sure this was an honest mistake, so I will
assume you will correct this error?

Please send me a refund for the
difference on the overcharge for shipping/insurance, and I will gladly
leave positive feedback once it is received.

Thank you>>

I know it may not be the perfect way, but that's how I addressed the issue. By the way, the seller gladly refunded the overcharge on shipping, and we were both pleased in the end. It can usually be resolved, by communication with the seller. If not, then I would take the next step.

mickeymantle24 · July 11, 2008 3:19AM

<< I would advise him that it isn't worth it. Take the high road, in other words. >>

larryallen73 · July 11, 2008 3:31AM

That's very low to even consider doing the chargeback. If someone thinks that is an ethical question they have VERY low ethics. It's a no brainer... he should just forget about it and move on.

blades3 · July 11, 2008 3:37AM

That's what I've told him so far. There's not reason to screw anyone because you got your item and you are happy with it.

I can even understand the seller charge $3 or something for shipping AND HANDLING because it does take time to pack orders, but $6 is a little much. Thanks for the input, I'm glad it got struck down so forcefully because he's still not convinced.

lawnmowerman · July 11, 2008 3:51AM

<< I also know that plenty of buyers out there would do that to me since it's happened several times when my delivery confirmation number didn't work online and I lost. >>

There are plenty of dirtbags out there. Ask your friend if he wants to increase their population by 1.

PoppaJ · July 11, 2008 3:57AM

Why a seller would pull such a stunt, and think that it wouldn't matter to the buyer once he received his card, is beyond reasoning.

Especially with the new feedback system.

I agree with the others that say ... just move on.

It's just a matter of time before that type of seller gets the message via negative feedbacks.

Also, sellers that try to make a living off S&H have no idea of the amount of money they probably are losing from others who decide not to bid because of high rates.

BobaFett72 · July 11, 2008 4:05AM

"Please send me a refund for the
difference on the overcharge for shipping/insurance, and I will gladly
leave positive feedback once it is received. "

lol isnt that feedback extortion?

storm888 · July 11, 2008 4:08AM

"That's very low to even consider doing the chargeback. If someone thinks that is an ethical question they have VERY low ethics. It's a no brainer... he should just forget about it and move on."

//////////////////////////////////////////////////////////

We live in a time of OPEN relative-moralism, moral-relativism, fungible-morality,
and situational-ethics. I say "OPEN," because nothing has really changed from
day one; we just talk about it and examine it OPENLY, nowadays.

A case can be made that the seller is a dirtbag for using a PWE and a FC-stamp,
after charging the buyer $6.00. It is good to punish dirtbags, BUT it is not good
to do crimes for which we can be punished, to facilitate the revenge against a
petty transgresor. (Risk/reward of vengeance against MAJOR wrongdoers is not
the subject here, and its principles are vastly different.)

I would not steal from the scummy seller; a fake INR CB would be stealing.

The BEST and cleanest way to teach the seller a lesson would be to file
a SNAD, return the item, and allow PayPal to force a full-refund.

Sellers who perform like the instant one ARE the primary reason that EBAY
and PayPal have declared WAR on good sellers. Such scumsters need to be
runoff, and punishing them safely is neither unethical nor immoral.

PoppaJ · July 11, 2008 4:08AM

<< "Please send me a refund for the
difference on the overcharge for shipping/insurance, and I will gladly
leave positive feedback once it is received. "

lol isnt that feedback extortion?

>>

No, I think that's called a LIE!

storm888 · July 11, 2008 4:12AM

""Please send me a refund for the
difference on the overcharge for shipping/insurance, and I will gladly
leave positive feedback once it is received. "

lol isnt that feedback extortion? "

//////////////////////////////////////////////////////////

Usually NOT, according to EBAY T&S.

cardbender · July 11, 2008 4:29AM

As long as the buyer knew up front how much the shipping would be, and then received the card in satisfactory condition. I don't see why this is a problem.

Sure the packaging was poor and the seller basically stole your shipping money. That is wrong. I would email them, let them know you weren't happy with the level of packaging expected for a $6 S+H charge and tell them you won't be back again because of this.

I would then gig them a little on the DSR's for the shipping amount, like give them 2 stars, and then not buy from them again. End of story.

KbKards · July 11, 2008 4:29AM

The seller charged me $6 for shipping and I paid through paypal. I got the item today and it's mailed in a plain, white envelope with no delivery confirmation, insurance, etc. What did I pay $6 for?

What did I pay $6 for? You paid $6 for delivery of the card. If the seller want's to pay $6 or 42 cents to do that it's up to him. As long as the card wasn't damaged when you got it then you got exactly what you paid for. The $6 charge was probably clearly stated in the auction and you agreed to pay $6 when you read the rules. If you want to know how the $6 will be used then ask the question before you buy not after. If the seller uses white envelopes and you prefer yellow envelopes then don't bid. If you're okay with the answer then bid away, but don't be surprised if the seller has already blocked you. It would be terrible if there were only 16 peanuts used for packaging when the buyer expected at least 20.

WinPitcher · July 11, 2008 4:50AM

You could leave a neutral or negative that states:

Charged 6.00 and shipped in PWE, Item arrived safe, this time

By doing so you are advising the community how this guy ships.

Then slam him with the DSR's too.

Steve

clayshooter22 · July 11, 2008 4:55AM

<< You paid $6 for delivery of the card. ....As long as the card wasn't damaged when you got it then you got exactly what you paid for. The $6 charge was probably clearly stated in the auction and you agreed to pay $6 when you read the rules. >>

Gotta agree here. If the card arrives in satisfactory condition, then what is there to be pissed about?

mtcards · July 11, 2008 5:07AM

Buyer knew the shipping charge before buying, whether it be $3, $6, or a $100. For that price, the seller is stating that he will get the card to you for that price. Since it got there in the advertised condition, the seller did his share. Is $6 a little high, yes!! But so is $4 a gallon gas, so is ebay fees. You either buy them or you dont.

Although I can see both sides, I am amazed that buyers feel that shipping is too high, for insured bubble mailer delivery, you are pushing $4.00 already. I charge $2.50 for shipping with DC and I bet people complain. Bottom line is if you want to spend $20 for a card and shipping is $6, you bid $14. If you want to spend $25 and shipping is $11, you bid $14.

nam812 · July 11, 2008 5:09AM

<< ......Bottom line is if you want to spend $20 for a card and shipping is $6, you bid $14. If you want to spend $25 and shipping is $11, you bid $14. >>

Stop making sense please. It's annoying.

PoppaJ · July 11, 2008 5:17AM

It all comes down to EXPECTATIONS based on past experiences.

I have won or purchased hundreds of graded Mantles over the past few years, and not 1 has ever been delivered in a PWE.

In all honesty, if one did happen to show up that way .... I would have been totally psst.

Is it because I should have given a thought that maybe a particular seller would send it in a PWE?

How would you feel if you bought new furniture, paid a hefty delivery charge, only to watch your furniture show up in a pick-up truck, uncovered, and unprotected from the elements ... it just happened to be raining that day?

Maybe you should have asked the furniture store what type of truck they'd be using for your delivery????

As long as your furniture was delivered unharmed, you would be okay with that???

BS!

Again, it all comes down to EXPECTATIONS!

PoppaJ

jlzinck · July 11, 2008 5:22AM

Tell him he is a thief and a scumbag if he does this. His ethics come into play for just thinking about doing a chargeback

He agreed to the shipping amount and it came without any of bells and whistles he was expecting.

If I was in a pissy mood maybe I leave neutral feedback with this shipping charges and how it was received.

If not it a pissy moos no feedback would be left.

storm888 · July 11, 2008 5:29AM

"As long as your furniture was delivered unharmed, you would be okay with that???

BS!

Again, it all comes down to EXPECTATIONS!

PoppaJ "

///////////////////////////////////////////////////////////////////

Yup.

It is "reasonable" for a buyer to "expect" that $6 will buy a service and packaging
that is SAFE in the worst circumstance. The fact that the "item arrived safe" is
really not relevant. CHANCE is often kind, but not always.

We can only speculate as to what the seller would have said if the item had been
lost or arrived CRUSHED.

The seller is worthless and is using S+H as a MAJOR profit center.

Red-Donuts for the seller.

...................................

Yankeeefan · July 11, 2008 5:40AM

<< There are plenty of dirtbags out there. Ask your friend if he wants to increase their population by 1. >>

Rogermnj · July 11, 2008 5:52AM

I still can't understand how people get upset about shipping charges. As long as it is stated, it wouldnt bother me if the guy charged $1000 and shipped in a PWE. TOTAL COST of item should be the only thing you are worried about.

I just purchased 6 wax boxes from a guy, he charges 4.99 for the boxes. his shipping rate is $12 1st, $4ea additional. Total shipping charges $32.00 and he shipped them in a flate rate box for $9.80. Who cares?
Other people charge $8shipping and $1 ea additional but charge $20per box.

It boggles my mind that people could be upset when they get exactly what they ordered for the exact price they agreed to pay, in the condition described!

Another thing, I just sold a card for $800 in my ebay store and the stated shipping charges were $3.50.
I sent it priority with sig confirmation and insurance. The label says $11.80. Is that buyer ever going to e-mail me and say, hey I only paid $3.50 for shipping, please send me an invoice for the rest of the shipping charges immediately!

vintagechris · July 11, 2008 6:55AM

I agree with mtcards completely.

My Website

Kurtman9 · July 11, 2008 8:51AM

<< As long as the buyer knew up front how much the shipping would be, and then received the card in satisfactory condition. I don't see why this is a problem.

Sure the packaging was poor and the seller basically stole your shipping money. That is wrong. I would email them, let them know you weren't happy with the level of packaging expected for a $6 S+H charge and tell them you won't be back again because of this.

I would then gig them a little on the DSR's for the shipping amount, like give them 2 stars, and then not buy from them again. End of story. >>

WinPitcher · July 11, 2008 8:57AM

Bottom line, in our hobby a bubble mailer is the least someone should use when
sending out an item. It has nothing to do if theitem came ok and the buyer knew
what the shipping cots were going to be.

Poppaj hit the nail on the head.

Steve

StanTheManMusial · July 11, 2008 9:24AM

<< "Please send me a refund for the
difference on the overcharge for shipping/insurance, and I will gladly
leave positive feedback once it is received. "

lol isnt that feedback extortion?

>>

Nope, not by a long shot. I was just informing the seller that I was more than willing to leave positive feedback if things were made right. It might not be much to you, but it's my hard earned money, and I am not about to start giving it away to sellers who overcharge for shipping. Not one threat made, and I can't see how anyone can twist this into suggesting that is feedback extortion.

StanTheManMusial · July 11, 2008 9:32AM

<< 

<< "Please send me a refund for the
difference on the overcharge for shipping/insurance, and I will gladly
leave positive feedback once it is received. "

lol isnt that feedback extortion?

>>

No, I think that's called a LIE! >>

Speak about yourself, but don't call me a liar. I stated what I would do if the seller made things right. I was allowing the seller the chance to make things right. If he did, I would be 100% pleased. If he had refused to correct things, I would not have been happy to know I got cheated out of my hard earned money. The seller has no right to take my money just for his personal benefit, if it was for excessive shipping costs.

hofautos · July 11, 2008 10:05AM

<< I received the following email from a friend in the industry:

"Steve, I purchased an item for $20 on ebay a couple weeks ago. The seller charged me $6 for shipping and I paid through paypal. I got the item today and it's mailed in a plain, white envelope with no delivery confirmation, insurance, etc. What did I pay $6 for? My question is, I'm tempted to do a paypal chargeback on the item since it has no tracking and I think I would win the case - do you have any advice? I wouldn't normally consider it because I got the item, but I'm pissed about a $6 shipping charge for a white envelope and a 42 cent stamp. I also know that plenty of buyers out there would do that to me since it's happened several times when my delivery confirmation number didn't work online and I lost. Talk some sense into me."

What would you do? I know the guy has been burned by buyers when the tracking didn't work and a few international buyers, but that's no reason to screw someone else, correct? He does have a valid point with the shipping charge though. What would you tell him? >>

If the auction stated s/h=$6, tell your friend he is a jerk to even think such a thing.

PoppaJ · July 11, 2008 11:37AM

<< 

<< 

<< "Please send me a refund for the
difference on the overcharge for shipping/insurance, and I will gladly
leave positive feedback once it is received. "

lol isnt that feedback extortion?

>>

No, I think that's called a LIE! >>

Speak about yourself, but don't call me a liar. I stated what I would do if the seller made things right. I was allowing the seller the chance to make things right. If he did, I would be 100% pleased. If he had refused to correct things, I would not have been happy to know I got cheated out of my hard earned money. The seller has no right to take my money just for his personal benefit, if it was for excessive shipping costs. >>

Sorry you took what I said the wrong way .... it was just meant as a joke .... most people wouldn't do what you promised to do!
Meaning that they would say one thing to make another thing happen (the extortion part) and then not hold up their end of the bargain (the lie part). Just a joke!

grote15 · July 11, 2008 12:32PM

To consider a chargeback is dishonest and makes that buyer far worse than the seller who overcharged on shipping, IMO. If he's even seriously considering such a move, then he is inherently dishonest and by extension, a thief.

Unless the buyer is unaware of the shipping charge beforehand, I don't see why such an occasion is even an issue, as long as the items arrives safely. We see a variance of this thread every couple of months or so, but the premise is always the same.

And with the way feedback is set up these days, buyers are certainly using the threat of leaving negative feedback (like stantheman) to make their point, though that is feedback extortion to a certain degree, as well.

rexvos · July 11, 2008 12:35PM

this is what I would do.

If I get the card and it is not damaged. I givce him positive feedback. Leave him 5's in all other categories with a 1 on shipping costs. If I am satisfied with everything else.

bigfische · July 11, 2008 12:51PM

<< I got ripped on shipping by a seller just recently, and here is a basic summary of what I email them:

<<Hi XXXX,

I received the card, and it looks real nice.

Although, I am not real pleased to find out that you charged me $25.00 for shipping/insurance, and the actual cost was $18.10. I was
gouged for $6.90 more than I should have been charged. Even taking off $.50
for a bubble mailer, it's more than $6.00 too much charged for
shipping/insurance.

I'm sure this was an honest mistake, so I will
assume you will correct this error?

Please send me a refund for the
difference on the overcharge for shipping/insurance, and I will gladly
leave positive feedback once it is received.

Thank you>>

I know it may not be the perfect way, but that's how I addressed the issue. By the way, the seller gladly refunded the overcharge on shipping, and we were both pleased in the end. It can usually be resolved, by communication with the seller. If not, then I would take the next step. >>

I dont know what you bought, but i am assuming it had some weight to it. He probably just did a flat cost to all buyers just to be sure he covered himself if he had to ship across the country, and you lived closer than that max shipping charge. I have no porblem with what he did.

grote15 · July 11, 2008 1:05PM

I dont know what you bought, but i am assuming it had some weight to it. He probably just did a flat cost to all buyers just to be sure he covered himself if he had to ship across the country, and you lived closer than that max shipping charge. I have no porblem with what he did.

I agree. $25 shipping for a package that cost $19 to ship (not including packaging) is not exorbitant at all, IMO. What are you looking for by e-mailing the seller, a $2 refund? You should see what major auction houses charge, LOL!

StanTheManMusial · July 11, 2008 1:07PM

<< 

<< I got ripped on shipping by a seller just recently, and here is a basic summary of what I email them:

<<Hi XXXX,

I received the card, and it looks real nice.

Although, I am not real pleased to find out that you charged me $25.00 for shipping/insurance, and the actual cost was $18.10. I was
gouged for $6.90 more than I should have been charged. Even taking off $.50
for a bubble mailer, it's more than $6.00 too much charged for
shipping/insurance.

I'm sure this was an honest mistake, so I will
assume you will correct this error?

Please send me a refund for the
difference on the overcharge for shipping/insurance, and I will gladly
leave positive feedback once it is received.

Thank you>>

I know it may not be the perfect way, but that's how I addressed the issue. By the way, the seller gladly refunded the overcharge on shipping, and we were both pleased in the end. It can usually be resolved, by communication with the seller. If not, then I would take the next step. >>

I dont know what you bought, but i am assuming it had some weight to it. He probably just did a flat cost to all buyers just to be sure he covered himself if he had to ship across the country, and you lived closer than that max shipping charge. I have no porblem with what he did. >>

Nope, a high end card is all I bought. 1 single card.

And grote, I never said I was going to leave negative feedback. You guys are twisting exactly what I said, and making assumptions. I was going to give the seller every chance to make it right, and if they refused, I would have probably just hit them on their selling stars. I believe I have left only 2 negs in more than 6 years of buying and selling on Ebay.

I had every right, and was entitled to MY money back. Sellers have no right to make money on shipping. I can see paying a $1 or so over, but in no way can anyone justify more than $6 overcharge for shipping. Heck, if sellers want to list high end cards and play that game, they could list 50 auctions a week, and make an extra $300 per week just on shipping profits alone. That is not right, no matter how some of you want to twist it. I work hard for my money, and I will not just give it away to sellers who think they can get away with taking extra money from me and my family, to pad their pockets. Sorry, it's just not happening with me.

bigfische · July 11, 2008 1:17PM

<< 

<< 

<< I got ripped on shipping by a seller just recently, and here is a basic summary of what I email them:

<<Hi XXXX,

I received the card, and it looks real nice.

Although, I am not real pleased to find out that you charged me $25.00 for shipping/insurance, and the actual cost was $18.10. I was
gouged for $6.90 more than I should have been charged. Even taking off $.50
for a bubble mailer, it's more than $6.00 too much charged for
shipping/insurance.

I'm sure this was an honest mistake, so I will
assume you will correct this error?

Please send me a refund for the
difference on the overcharge for shipping/insurance, and I will gladly
leave positive feedback once it is received.

Thank you>>

I know it may not be the perfect way, but that's how I addressed the issue. By the way, the seller gladly refunded the overcharge on shipping, and we were both pleased in the end. It can usually be resolved, by communication with the seller. If not, then I would take the next step. >>

I dont know what you bought, but i am assuming it had some weight to it. He probably just did a flat cost to all buyers just to be sure he covered himself if he had to ship across the country, and you lived closer than that max shipping charge. I have no porblem with what he did. >>

Nope, a high end card is all I bought. 1 single card.

And grote, I never said I was going to leave negative feedback. You guys are twisting exactly what I said, and making assumptions. I was going to give the seller every chance to make it right, and if they refused, I would have probably just hit them on their selling stars. I believe I have left only 2 negs in more than 6 years of buying and selling on Ebay.

I had every right, and was entitled to MY money back. Sellers have no right to make money on shipping. I can see paying a $1 or so over, but in no way can anyone justify more than $6 overcharge for shipping. Heck, if sellers want to list high end cards and play that game, they could list 50 auctions a week, and make an extra $300 per week just on shipping profits alone. That is not right, no matter how some of you want to twist it. I work hard for my money, and I will not just give it away to sellers who think they can get away with taking extra money from me and my family, to pad their pockets. Sorry, it's just not happening with me. >>

was it flat cost shipping?

StanTheManMusial · July 11, 2008 1:24PM

<< 

<< 

<< 

<< I got ripped on shipping by a seller just recently, and here is a basic summary of what I email them:

<<Hi XXXX,

I received the card, and it looks real nice.

Although, I am not real pleased to find out that you charged me $25.00 for shipping/insurance, and the actual cost was $18.10. I was
gouged for $6.90 more than I should have been charged. Even taking off $.50
for a bubble mailer, it's more than $6.00 too much charged for
shipping/insurance.

I'm sure this was an honest mistake, so I will
assume you will correct this error?

Please send me a refund for the
difference on the overcharge for shipping/insurance, and I will gladly
leave positive feedback once it is received.

Thank you>>

I know it may not be the perfect way, but that's how I addressed the issue. By the way, the seller gladly refunded the overcharge on shipping, and we were both pleased in the end. It can usually be resolved, by communication with the seller. If not, then I would take the next step. >>

I dont know what you bought, but i am assuming it had some weight to it. He probably just did a flat cost to all buyers just to be sure he covered himself if he had to ship across the country, and you lived closer than that max shipping charge. I have no porblem with what he did. >>

Nope, a high end card is all I bought. 1 single card.

And grote, I never said I was going to leave negative feedback. You guys are twisting exactly what I said, and making assumptions. I was going to give the seller every chance to make it right, and if they refused, I would have probably just hit them on their selling stars. I believe I have left only 2 negs in more than 6 years of buying and selling on Ebay.

I had every right, and was entitled to MY money back. Sellers have no right to make money on shipping. I can see paying a $1 or so over, but in no way can anyone justify more than $6 overcharge for shipping. Heck, if sellers want to list high end cards and play that game, they could list 50 auctions a week, and make an extra $300 per week just on shipping profits alone. That is not right, no matter how some of you want to twist it. I work hard for my money, and I will not just give it away to sellers who think they can get away with taking extra money from me and my family, to pad their pockets. Sorry, it's just not happening with me. >>

was it flat cost shipping? >>

No. The same old trick some sellers play. They send you an invoice after the auction ends, and claims fully insured shipping is included in the shipping costs, but it arrives in a bubble mailer and only partially insured. Just looking to skim off the shipping charges to make additional profits on buyers. It's wrong, no matter how someone tries to justify it.

grote15 · July 11, 2008 1:33PM

Please send me a refund for the
difference on the overcharge for shipping/insurance, and I will gladly
leave positive feedback once it is received.

Twisting your words? I disagree. The implication of that e-mail is that if you don't get back a refund for a clearly stated shipping charge that you AGREED to pay by bidding on the auction, you will leave, let's say, "less than positive" feedback.

I just don't get whining about shipping after the fact, especially when you're only talking about a couple of bucks. If you don't like the terms that are specified, don't bid. It's simple, really.

StanTheManMusial · July 11, 2008 1:42PM

<< Please send me a refund for the
difference on the overcharge for shipping/insurance, and I will gladly
leave positive feedback once it is received.

Twisting your words? I disagree. The implication of that e-mail is that if you don't get back a refund for a clearly stated shipping charge that you AGREED to pay by bidding on the auction, you will leave, let's say, "less than positive" feedback.

I just don't get whining about shipping after the fact, especially when you're only talking about a couple of bucks. If you don't like the terms that are specified, don't bid. It's simple, really. >>

You clearly don't get it, so I can care less. Don't tell me what to do, when it's my money involved. Funny thing is that some of you are trying to tell me how I done something wrong, but the seller told me I was right, and he apologized. I was refunded the difference.

I guess you failed to read the post I made before this one, so I will just let it die right here. You just want to justify something that can't be justified.

It was a bit over $6, but it was MY MONEY, not theirs to keep when it was not used to ship the card. When you pay my way in life, then you will have a right to tell me what to do when I am overcharged.

bigfische · July 11, 2008 1:45PM

<< 

<< Please send me a refund for the
difference on the overcharge for shipping/insurance, and I will gladly
leave positive feedback once it is received.

Twisting your words? I disagree. The implication of that e-mail is that if you don't get back a refund for a clearly stated shipping charge that you AGREED to pay by bidding on the auction, you will leave, let's say, "less than positive" feedback.

I just don't get whining about shipping after the fact, especially when you're only talking about a couple of bucks. If you don't like the terms that are specified, don't bid. It's simple, really. >>

You clearly don't get it, so I can care less.. >>

Then do.

SidePocket · July 11, 2008 1:53PM

Post the seller's name here. Block him. We will too.

You can't overcome bad business by a seller with one transaction, so spread the word and let him go out of business slowly.

Blackborder · July 11, 2008 2:33PM

I've never understood why ANYONE complains about shipping charges that are known up front.

If a dealer charges $100 for shipping on a $200 card, why should I care? My max bid will be $100. As long as I get the card safe and sound, I'm happy.

diamondman · July 11, 2008 2:44PM

diamondman · July 11, 2008 3:12PM

Triple PS: I am not prejudiced , I HATE EVERYONE !, my lawyer called and told me to make that clear. Geez I hate lawyers! opps I hate everyone!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

grote15 · July 11, 2008 4:10PM

Shine on you crazy diamond!

bobbybakeriv · July 11, 2008 4:35PM

This really isn't a tough question. If the seller states up front what shipping charges will be, you pay it. Period. Otherwise, don't bid. I know you wouldn't reimburse a seller who charged too little for shipping now would you? I have underpriced shipping several times and never once expected the buyer to cover my misjudgment. If the card gets to you as advertised, you have zero gripe IMHO. Plus, we are talking about chump change here...are you serious? It is amazing to me how little pride some people have. Come on boys. It is NOT worth it. Not at all.

grote15 · July 11, 2008 5:09PM

Well stated, Bobby...

Blackborder · July 12, 2008 12:29AM

<< I got ripped on shipping by a seller just recently, and here is a basic summary of what I email them:

<<Hi XXXX,

I received the card, and it looks real nice.

Although, I am not real pleased to find out that you charged me $25.00 for shipping/insurance, and the actual cost was $18.10. I was
gouged for $6.90 more than I should have been charged. Even taking off $.50
for a bubble mailer, it's more than $6.00 too much charged for
shipping/insurance.

I'm sure this was an honest mistake, so I will
assume you will correct this error?

Please send me a refund for the
difference on the overcharge for shipping/insurance, and I will gladly
leave positive feedback once it is received.

Thank you>>

I know it may not be the perfect way, but that's how I addressed the issue. By the way, the seller gladly refunded the overcharge on shipping, and we were both pleased in the end. It can usually be resolved, by communication with the seller. If not, then I would take the next step. >>

Let me try and offer some constructive criticism.

1. "Gouged" implies he intentionally overcharged you. Making an accusation instead of giving him the benefit of the doubt is bad form.
2. You allotted him $.50 for the bubble mailer on top of the postage costs. You should have thrown in another couple of bucks for tape, packing material, labor, and gas money to get to post office. The cost of shipping an item is more than the cost of postage.
3. Assuming he will correct his "error" assumes there was an error to begin with.
4. Stating you will leave positive feedback if you get a refund is an implied threat to leave negative feedback if you don't. Again, bad form.

StanTheManMusial · July 12, 2008 12:50AM

<< 

<< I got ripped on shipping by a seller just recently, and here is a basic summary of what I email them:

<<Hi XXXX,

I received the card, and it looks real nice.

Although, I am not real pleased to find out that you charged me $25.00 for shipping/insurance, and the actual cost was $18.10. I was
gouged for $6.90 more than I should have been charged. Even taking off $.50
for a bubble mailer, it's more than $6.00 too much charged for
shipping/insurance.

I'm sure this was an honest mistake, so I will
assume you will correct this error?

Please send me a refund for the
difference on the overcharge for shipping/insurance, and I will gladly
leave positive feedback once it is received.

Thank you>>

I know it may not be the perfect way, but that's how I addressed the issue. By the way, the seller gladly refunded the overcharge on shipping, and we were both pleased in the end. It can usually be resolved, by communication with the seller. If not, then I would take the next step. >>

Let me try and offer some constructive criticism.

1. "Gouged" implies he intentionally overcharged you. Making an accusation instead of giving him the benefit of the doubt is bad form.
2. You allotted him $.50 for the bubble mailer on top of the postage costs. You should have thrown in another couple of bucks for tape, packing material, labor, and gas money to get to post office. The cost of shipping an item is more than the cost of postage.
3. Assuming he will correct his "error" assumes there was an error to begin with.
4. Stating you will leave positive feedback if you get a refund is an implied threat to leave negative feedback if you don't. Again, bad form. >>

Know what you are saying before you give your criticism.

1. Yes, he did intentionally overcharge me. I paid for full insured shipping, and was suppose to be USPS Priority Mail. Instead, I received USPS First Class, not fully insured, only partially. I paid for Priority Mail and FULLY insured.

2. .50 for a bubble mailer is more than fair, considering you can get them for .15 pretty easily, and the seller does sell alot of cards per week, so I have no doubt he buys in bulk on bubble mailers.

3. There was no tape or packing material involved. Only a bubble mailer.

4. Shipping is not suppose to be me paying him gas fees. How much labor can be involved in writing my name on a bubble mailer, and dropping in the mail? Since he sells alot of cards each week, he is making runs to the post office anyway, by his own admission.

5. Yes, I can assume error or just outright trying to screw me since I paid for services that were never used.

6. I stated I would gladly leave positive feedback once the seller made things right. That does not mean anything but exactly what it says. No need for some of you guys to read more into it than I said. I never made any threats of negative feedback. None at all. Unlike the majority of buyers who hit the sellers with a negative before trying to resolve an issue, I was giving the seller the chance to make it right. That is more than fair.

7. Like I said, I am not going to let sellers take my money for services that are not used, just so they can pad their pockets with my money. If the funds are not used for shipping, then they are basically stealing my money for services not rendered. I will call a seller on it everytime if I have to, and I can care less what anyone on this board says about it.

Blackborder · July 12, 2008 12:55AM

Carry on then.

Ethical question

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