Retracting Negative Feedback

mrearlygold · July 3, 2008 1:46PM

I gave a negative feedback the other day. It's only the 2nd time I've done it. I think the seller deserved to be slapped but I feel bad about giving a negative and think it was too harsh. He's not a bad seller, just displayed an attitude and didn't do what I paid for. Is there any way to retract a negative? If there is I'd like to do so. How do you do it? Is there a link in which to start the process?

Thanks.

Placid · July 3, 2008 1:48PM

I would go to eBay's home page and click on Live Help and explain the situation to them.

mrearlygold · July 3, 2008 1:54PM

<< <i>I would go to eBay's home page and click on Live Help and explain the situation to them. >>

I'm number 2 in line

notwilight · July 3, 2008 3:36PM

I think the answer is "no" but let us know what you find out. --Jerry

mrearlygold · July 3, 2008 3:49PM

Well, the rep at ebay said yes but the seller will now have to appeal it. I send him the complete communication and hopefully that will happen.

ArizonaJack · July 3, 2008 4:28PM

I thought the new policy was no retractions? Yeah, let us know how it goes. I also thought they had the 7 day negative waiting policy as a "cool down" period.......did you wait?

TavernTreasures · July 3, 2008 10:03PM

The new EBAY rules give buyers free passes to give negatives. Maybe it is too easy to give a negative now days. Before, with the old rules a buyer had to be really upset to go thru a the neg (because the fear of retaliation).

roadrunner · July 3, 2008 10:35PM

The fear of a retaliatory neg was never one of my concerns. If the service wasn't satisfactory, and I got the shaft because of something deceptive in the auction, that deserved a neg.

mrearlygold, your gut reaction was probably the right one. Sellers (as well as buyers0 need adjustment from time to time.

roadrunner

SaorAlba · July 3, 2008 10:51PM

When you leave a negative for a seller these days, they have a pop-up screen come up and prompt if you are sure you want to leave a negative. For the first time in 11+ years on eBay, I left a negative for a seller only last week. I waited a week(my decision, not eBay's) before I did the deed. Leaving a negative is pretty consequential, and must be a thoroughly thought out decision and should not be changed. Later on I do NOT regret leaving the negative, in my opin the seller still deserved it. If they appeal it, I will NOT retract it either.

Retracting Negative Feedback

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