eBay Courtesy Coupon - Going out on a limb for customer service?
SilverEagles92
Posts: 6,787 ✭
Just got this in my email:
Dear Chad,
We noticed that you recently filed a dispute for a purchase made on eBay, and we're sorry to hear about your experience. We value your participation in the eBay Community, and to show our appreciation we'd like to offer you the Courtesy Coupon below. To use it, select PayPal as the payment method, then enter your redemption code during checkout. If you need help redeeming this coupon, please refer to our step by step instructions.
If you have questions about this dispute or decide you'd like to close it, please visit the PayPal Resolution Center or call PayPal Customer Service at 1-888-221-1161.
With this Courtesy Coupon, $ 15.00 of your next purchase is on us. Unfortunately we cannot offer you additional Courtesy Coupons for future disputes, but when you use PayPal all eligible transactions will be covered by the PayPal Buyer Protection Program. Click here to find out more.
We appreciate your business, and we hope you'll continue to shop on eBay.
Sincerely,
eBay Customer Support Team
I filed a dispute a few weeks ago about an item that I bought that arrived incomplete, and the seller wouldn't communicate with me. Thanks, eBay!
Dear Chad,
We noticed that you recently filed a dispute for a purchase made on eBay, and we're sorry to hear about your experience. We value your participation in the eBay Community, and to show our appreciation we'd like to offer you the Courtesy Coupon below. To use it, select PayPal as the payment method, then enter your redemption code during checkout. If you need help redeeming this coupon, please refer to our step by step instructions.
If you have questions about this dispute or decide you'd like to close it, please visit the PayPal Resolution Center or call PayPal Customer Service at 1-888-221-1161.
With this Courtesy Coupon, $ 15.00 of your next purchase is on us. Unfortunately we cannot offer you additional Courtesy Coupons for future disputes, but when you use PayPal all eligible transactions will be covered by the PayPal Buyer Protection Program. Click here to find out more.
We appreciate your business, and we hope you'll continue to shop on eBay.
Sincerely,
eBay Customer Support Team
I filed a dispute a few weeks ago about an item that I bought that arrived incomplete, and the seller wouldn't communicate with me. Thanks, eBay!
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Comments
<< <i>Was the item more than $15? >>
Yes, but Paypal had already refunded my money before they sent it. So, I was made whole, and got a $15 coupon.
To support LordM's European Trip, click here!
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<< <i>Was the item more than $15? >>
Yes, but Paypal had already refunded my money before they sent it. So, I was made whole, and got a $15 coupon. >>
Sweet