Wrong card sent w/pics Update contacted seller
BigDaddyBowman
Posts: 1,896 ✭✭✭
I bought a card on ebay and the seller shipped a different card..well same card...worse centering and different cert. I want to save the page and the picture to my hard drive for evidence in case he removes picture
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Check out my Facebook page
That will make an image of the web page you can save or print.
Good Luck!!
Or right click and click Print , make sure you right click on the pic with either choice .
Hope this helps .
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View Vintage Football Cards For Sale
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IF the seller does not say, "This card may not be the exact card you are bidding on,"
EBAY/PayPal assumes that the pictured card is the one purchased.
LOTS of SCUM on EBAY this month.
<< <i>Yes won one on the right..no did not say exact card....I don't think any of the hundreds of cards I have bought have ever said that. >>
I know- same here BUT occasionaly I do read the "Card pictured is exact card your bidding on" in the auction- Im sure it was a mistake Ryan but I wouldnt put it pass someone to tell you "Oh that was just a stock photo" Maybe Im looking into it too much, obviously I hope AND think this will be worked out just fine. LMK more details when you get them..
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If you use firefox use mozilla's abduction add on; It works great.
I searched for years for a way to save ebay auctions after they ruined the web archive save of ie.
Text
<< <i>The only problem Ryan did he say the pic of the card was the card you were bidding on? >>
Ahh man. The whole reason pictures are posted is to give you the ability to see what you are buying. That is so weak if we are getting to the point that we are bidding on items that are not actually pictured and sellers can get away with stating that they did not say that you were bidding on the actual card shown.
Sweet Morsels Toffee and Chocolates
<< <i>
<< <i>The only problem Ryan did he say the pic of the card was the card you were bidding on? >>
Ahh man. The whole reason pictures are posted is to give you the ability to see what you are buying. That is so weak if we are getting to the point that we are bidding on items that are not actually pictured and sellers can get away with stating that they did not say that you were bidding on the actual card shown. >>
Agreed! Im not saying this is/was the case, I just thought it could be something the seller could throw at him- I think Storm888 cleared that theory wrong-I didnt know either way.
But Like Ryan and I discussed, lets allow Ryan to contact the guy first, it could just be a honest mistake, no need to sound the alarms just yet.
Steve
Why are the 'honest mistakes' always to the sellers benefit?
You would think that once in a while a guy would send a better card 'by accident'
Steve
Unless the guy specifically states in the auction that the card is a "sample" and not the card one may get? He's selling the card in the auction.
Hopefully he mixed them up - and obviously no one would pay full book for that card.
I'm willing to bet the guy does the right thing and ships you the correct card. Has a good FB rating.
Good luck
mike
<< <i>it could just be a honest mistake
Why are the 'honest mistakes' always to the sellers benefit?
You would think that once in a while a guy would send a better card 'by accident'
Steve >>
Ask Wondo- he sold a sweet Gayle Sayers Rookie the other day and shorted himself over a hundred dollars- he made a mistake on the price.
<< <i>Ryan
Unless the guy specifically states in the auction that the card is a "sample" and not the card one may get? He's selling the card in the auction.
Hopefully he mixed them up - and obviously no one would pay full book for that card.
I'm willing to bet the guy does the right thing and ships you the correct card. Has a good FB rating.
Good luck
mike >>
Seller said that he used the wrong picture...that of a card that he has already sold. He said that he will refund my money if I send the card back. I replied that I would send the card back AFTER I receive the refund. Oh well. Probably an honest mistake..Now the question is, do I give him a negative or neutral feedback for this? I have never given anything but a positive in over 300 ebay transactions, but a heads up to others that it could happen again might be warrented. hmmm???
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WTB: 2001 Leaf Rookies & Stars Longevity: Ryan Jensen #/25
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The guy had the money AND the card before he shipped.
Buyer-imposed roadblocks to refunds from honest sellers are usually not productive.
If I thought it was "an honest mistake," I would NEVER contemplate leaving a NEG.
If a seller does what the buyer expects - in this case issue a refund - the only correct
FB is a POSITIVE.
................................
By the way:
Under the May FB changes, neutrals will essentially be calculated, for
percentage purposes, as NEGs.
ALSO, everbody who has been selling to repeat customers for a while
is in for a pleasant surprise. ALL repeat-buyer positives left since 1996
will be ADDED to your total positive count. This could give some sellers
a bunch of extra points.
Collecting:
Brett Favre Master Set
Favre Ticket Stubs
Favre TD Reciever Autos
Football HOF Player/etc. Auto Set
Football HOF Rc's
After I got my refund I would leave NO feedback.
If I did leave feedback (and I wanted to leave a NEG) I'd leave it after I got my refund and
in this case I'd say " sent different card (lower quality) then what was pictured'
Under no circumstances would I leave a Neutral feedback. (maybe if he had left one or a Positive first)
Send him the card, get your money back and move on.
SD
If a seller does what the buyer expects - in this case issue a refund - the only correct
FB is a POSITIVE."
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I should have been more CLEAR.
As winpitcher noted, leaving NO FB is also just fine in such a circumstance.
1. I would trust what the seller said - mistakes do happen.
2. Send the card back with delivery confirmation (my hope is you paid with a credit card so you have some recourse if things go bad).
3. Leave positive feedback is all goes smoothly or leave no feedback. (as a seller that made a mistake I would leave positive feedback immediately after I received the card)
4. If there is any delay, seller bs or problems then ignore all of the above. An honest mistake should have the seller bending over backwards to make it right. Anything goofy then I'm not naive anymore, the seller is up to no good.
5. Run everything through ebay and your credit card company.
Giovanni
Always ask before you bid if the card pictured is the card you will get, so we can stop these sellers from doing this. This happened to me too, with an autograph so you can tell the difference with the autos. Of course he gave me the story that he no longer has that card, sold it months ago, and how funny it was because they card he scanned is the card he sent me, YEAH RIGHT!!!!!!
So, always email first, so we can put an end to these
Good luck with that, and hope he does the right thing, but I really don't think he will, just be careful next time. Its not your fault but better safe than sorry in the future.
Giovanni
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<< <i>After reading all of your posts and reflecting on the situation, here are my thoughts. I consider myself a good man with strong moral end ethical values. I always try to do whats right and what's fair. I have 374 positive feedbacks, with 0 neutral, and 0 negative on ebay. Most of these are as a buyer, with only a handful as a seller. Maybe I am biased towards favoring the buyer in this case...because I am the buyer. In good faith I bid and won a nicely centered Len Ford Rookie PSA 7. I pay via paypal less than 10 minutes after the auction ends. When I open the package, I see that the nicely centerd card is not in the package, but a pretty severely off centerd card is. I call the seller long distance on my dime, and explain what happened. He says that he doesn't know what happened for sure, but he thinks his wife must have put the wrong card in the package. After further discusion, he tells me that maybe his wife used the wrong scan. He then says he will check with her, but he will refund my money. I say thank you.....no accusations..no screaming or yelling. I get an email from him today saying that his wife did use the wrong scan and that I need to mail him the card and then he will send out a refund. I am sorry but the onus is on the seller. I did EVERYTHING the "right" way. I paid within minutes of auction end...I have proven to be trustworthy. The seller has, in my opinion, the obligation to refund me first to demonstrate "good faith" and honesty. He was the one who errored....honest mistake or not...he errored. How do I know that I will ever see my refund? When I get my money back, I will return the card. In regards to feedback, if he refunds my money.....I am OK with it and will leave no feedback. I just hope there wasn't 50 other buyers before me who decided that it was an honest mistake and ddint give a heads up. >>
WELL said! Stick to your guns. Hopefully it all works out in the end for you.
Jay
Successful Deals: tennesseebanker, jvette,
If you bought something from Sears and it was broke or whatever do you think that they would refund you before you brought it back?
The way it works is the buyer returns the merchandise and the seller refunds the dough.
If anything you should demand the shipping both ways, that I could agree with you for.
Send the guy his card and get your refund, by sticking to your guns you will lose out.
Steve
The OP is right to do everything in his ability to prevent any further problems and/or fraud.
Jay
Successful Deals: tennesseebanker, jvette,
<< <i>Big daddy
If you bought something from Sears and it was broke or whatever do you think that they would refund you before you brought it back?
The way it works is the buyer returns the merchandise and the seller refunds the dough.
If anything you should demand the shipping both ways, that I could agree with you for.
Send the guy his card and get your refund, by sticking to your guns you will lose out.
Steve >>
What recourse do I have if I send the card back and never get the refund? Sears is a well known, respected company that for the most part can be trusted to do whats right. I don't know this seller if I was standing next to him.....he has screwed me once already...what do they say about screw me twice?
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<< <i>This isn't Sears. It's clearly a shady Ebay seller who attempted a "bait and switch". Sorry, I don't buy the lame excuses of the seller of "the wife did this....", "the wife did that..".
The OP is right to do everything in his ability to prevent any further problems and/or fraud.
Jay >>
That sounds good but the bottom line is Ryan will be stuck with the card if he waits for his refund first. What Steve said is the best way to handle the situation- and believe me, Ryan is a friend of mine and I want whats best for him, Im not going to defend or bash the seller because in all honesty we dont know 100% if it was a mistake or not but the seller has him by the balls here.
<< <i>
<< <i>This isn't Sears. It's clearly a shady Ebay seller who attempted a "bait and switch". Sorry, I don't buy the lame excuses of the seller of "the wife did this....", "the wife did that..".
The OP is right to do everything in his ability to prevent any further problems and/or fraud.
Jay >>
That sounds good but the bottom line is Ryan will be stuck with the card if he waits for his refund first. What Steve said is the best way to handle the situation- and believe me, Ryan is a friend of mine and I want whats best for him, Im not going to defend or bash the seller because in all honesty we dont know 100% if it was a mistake or not but the seller has him by the balls here. >>
True Perk. In that scenerio atleast he (the OP) would still have the card that was sent and could try to list it and recoup some of his loss.....instead of possibly being out everything.
I'd also like to know if this was paid for via PP? I'd open a dispute for "Item not as described". I'm sure this was thought of already.
Jay
Successful Deals: tennesseebanker, jvette,
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If you feel that is a problem, then go through paypal and file a claim and send the item back with
signature or delivery confirmation.
If Big daddy takes your advice he will never get a refund.
Steve
It is 'clearly' not anything other then the wrong card was sent.
Looking at the sellers feedback I don't see this as a recurring issue.
Steve
<< <i>Jay stop being ridiculous, if anyone wants a refund they send the item first.
If you feel that is a problem, then go through paypal and file a claim and send the item back with
signature or delivery confirmation.
If Big daddy takes your advice he will never get a refund.
Steve >>
lol Far far ridiculous there friend. We'll just have to agree to disagree on this one.
BD see's it clearly. He's been screwed once, he doesn't want to put himself in a position to be screwed yet again. I for one commend him on being intelligent and seeing the writing on the wall.
Jay
Successful Deals: tennesseebanker, jvette,
If I was this seller I'd tell the buyer, fine you don't want to send the card back? keep it. I'll keep the money you can keep the card.
Ryan needs to file a claim (SNAD) with paypal and take it from there. (if he wants to protect himself properly)
Steve
<< <i>Jay all he needs to do is simply file with paypal and they will tell him he has to send the item back FIRST.
If I was this seller I'd tell the buyer, fine you don't want to send the card back? keep it. I'll keep the money you can keep the card.
Ryan needs to file a claim (SNAD) with paypal and take it from there. (if he wants to protect himself properly)
Steve >>
You are correct. I believe I suggested that earlier.
Jay
Successful Deals: tennesseebanker, jvette,
why advise him to stick to his guns?
Steve
Collecting 1970s Topps baseball wax, rack and cello packs, as well as PCGS graded Half Cents, Large Cents, Two Cent pieces and Three Cent Silver pieces.
Stick to his guns...as in....do not just ship the card back and "hope" for a refund. Do whatever he has to do to ensure his protection....i.e PayPal dispute....if in fact PayPal was used.
I thought I was rather clear. Next time I'll take the time to spell things out slower as to not confuse anyone.
Thanks,
Jay
Successful Deals: tennesseebanker, jvette,
Steve
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NO seller in his right mind is going to refund money to a buyer he does not know,
UNTIL the merch is back in that seller's hands.
The smart play, if the seller is not trusted, is to file a SNAD with PP. Eventually,
when PP decides in the buyer's favor, PP will instruct the buyer to mail the card
back to the seller. When the seller acknowledges receipt - or the buyer furnishes
PP with the onlice DC - PP will issue a refund.
IF I was the buyer, I would cut PP out of the deal and mail the junk card back
to the seller, with Sig-Con. There is a 50/50 chance that the seller would immediately
issue a refund. (No refund? I SNAD the seller and use my Sig-Con ticket as proof
the item was returned.)
The ONLY argument that really exists here is "who should pay the return postage
on the item?" The seller SHOULD, but he may well balk. If he does, just file a SNAD;
OR, eat the postage and get a likely more rapid refund than PP will facilitate.
On the collectibes-side of my EBAY sales activities, I am as straight as anybody here, BUT
I would not issue a refund to a stranger on invisible merch. I do not know ANY sellers who
would do that.
As previously noted, before the seller shipped the merch, he had BOTH the cash and the stash.
PP will insist that the seller gets the card back, BEFORE a refund is issued.
Making molehills into mountains on principle is a wasteful errand.
<shaking head up and down>
Steve
Your first post regarding this:
After reading all of your posts and reflecting on the situation, here are my thoughts. I consider myself a good man with strong moral end ethical values. I always try to do whats right and what's fair. I have 374 positive feedbacks, with 0 neutral, and 0 negative on ebay. Most of these are as a buyer, with only a handful as a seller. Maybe I am biased towards favoring the buyer in this case...because I am the buyer. In good faith I bid and won a nicely centered Len Ford Rookie PSA 7. I pay via paypal less than 10 minutes after the auction ends. When I open the package, I see that the nicely centerd card is not in the package, but a pretty severely off centerd card is. I call the seller long distance on my dime, and explain what happened. He says that he doesn't know what happened for sure, but he thinks his wife must have put the wrong card in the package. After further discusion, he tells me that maybe his wife used the wrong scan. He then says he will check with her, but he will refund my money. I say thank you.....no accusations..no screaming or yelling. I get an email from him today saying that his wife did use the wrong scan and that I need to mail him the card and then he will send out a refund. I am sorry but the onus is on the seller. I did EVERYTHING the "right" way. I paid within minutes of auction end...I have proven to be trustworthy. The seller has, in my opinion, the obligation to refund me first to demonstrate "good faith" and honesty. He was the one who errored....honest mistake or not...he errored. How do I know that I will ever see my refund? When I get my money back, I will return the card. In regards to feedback, if he refunds my money.....I am OK with it and will leave no feedback. I just hope there wasn't 50 other buyers before me who decided that it was an honest mistake and ddint give a heads up. >>
WELL said! Stick to your guns. Hopefully it all works out in the end for you.
Jay
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So you see I surely was not confused as I replied to you exactly to what you posted. Maybe NOW in hindsight after a few people mentioned paypal did you claim differently
what you were advising.
Steve