What, if any, is my recourse here?

BunchOBull · February 25, 2008 10:09AM

Sorry for the double post...internet connection issues...

Anyway, I win this on the bay the other day. Seller didn't offer insurance. It arrives in the mail today like this:

No, that's not my hand, it's my girlfriend's, it arrived at her apartment today bent in half, on cardboard, in an envelope without "Do Not Bend" written on the envelope.

Do I have any course of action or am I SOL?

Thanks!

BunchOBull · February 25, 2008 10:14AM

bump

lawnmowerman · February 25, 2008 10:17AM

Same thing happened to me with a Novacek card. The seller packed it very good, bubble mailer and cardboard. It still got bent in half.

I ate the 15.00 because he did his part and I didn't buy insurance.

edit: If your's was packed good, I would let it go.

bhelser · February 25, 2008 10:19AM

1. Time to take out the garbage
2. Could never hurt to ask the seller. send him the same picture. I am sure he would say that as the auction states, insurance is optional.....but that really means nothing at all as it is the sellers responsibility to make sure the item arrives as it is described. If he says to buzz off.....take it up with paypal.

I know some on here will say it is not worth the (inevitable) negative, but nothing will ever change if buyers do not say something when needed.

my couple of pennies

BunchOBull · February 25, 2008 10:19AM

It was taped to a piece of cardboard in a standard yellow envelope...I guess I should drop it.

edited to add: I'm only bummed because I've wanted this card for a decade. When I paid by paypal, insurance wasn't an option, I should have asked.

MuckyMutt · February 25, 2008 10:20AM

Gee, did you purchase insurance?

LOL - just kidding. That's my favorite misconception about ebay.

Anyway, all you have to do is file "Item Not as Described". The seller is responsible for the item until it is in your hands. That happened before it was in your hands, so if you paid by paypal you get the auction amount refunded. You will have to return the item though.

WinPitcher · February 25, 2008 10:26AM

Like mentioned, the seller is obligated to get the item to you.

I'd notify him first. If that does not work then I'd go the PP route.

I would not tell him my strategy.

Steve

BassPro77 · February 25, 2008 10:29AM

NICE BOOMERANG

BunchOBull · February 25, 2008 10:30AM

Thanks for the replies.

I informed him of the problem and asked if there was a middle ground we could come to. It's not worth a PP claim on less than $15, but it sucks either way.

WinPitcher · February 25, 2008 10:33AM

I agree.

Steve

cardfan07 · February 25, 2008 10:48AM

I had a similar situation with a card or a few cards being shipped to me in a plain white envelope. They were raw and that was how I bought them. What I didn't expect was the plain envelope. I sent a friendly email to the seller saying that mine had arrived in ok shape but he might not be so lucky in the future. As one seller to another, think about charging more for quality packing materials...people would rather pay for it than receive something like your mangled cardboard in a yellow envelope. He was actually ok with my email. Just saves headaches and chargebacks in the future.

jimq112 · February 25, 2008 11:17AM

PM sent

What, if any, is my recourse here?

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