Check out this NASTY ebayer...

aficionado · February 14, 2008 4:35AM

I guess this is the sign of things to come with the new ebay policy:

After selling the past few months, I have three buyer who haven't said they got the package or left feedback stating the same, so I write an email:

"Hello, I hope you've gotten the coin and are happy with it, if so you could leave positive feedback for me, signifying the closure of our transaction, and of course I'll leave positive feedback for you.
thanks, "

So the person responds with this:

"I am a buyer and I don`t leave feedback. If you want feedback you must leave it FIRST. If you are afraid of bad FB then leave NONE. BUYERS don`t need feedback and I never sell on the Bay. Thanks, Chas. "

Wow, wake up call for me..

So how are the NEW feedback policies going to affect these people, when they don't have to worry about the seller leaving a negative ???

BECOKA · February 14, 2008 4:40AM

There will be a lot less feedback. There is absolutely no reason to leave it now unless you want a buyer to return.

It's a sad time for e-bay.

relicsncoins · February 14, 2008 4:43AM

<< I guess this is the sign of things to come with the new ebay policy:

After selling the past few months, I have three buyer who haven't said they got the package or left feedback stating the same, so I write an email:

"Hello, I hope you've gotten the coin and are happy with it, if so you could leave positive feedback for me, signifying the closure of our transaction, and of course I'll leave positive feedback for you.
thanks, "

So the person responds with this:

"I am a buyer and I don`t leave feedback. If you want feedback you must leave it FIRST. If you are afraid of bad FB then leave NONE. BUYERS don`t need feedback and I never sell on the Bay. Thanks, Chas. "

Wow, wake up call for me..

So how are the NEW feedback policies going to affect these people, when they don't have to worry about the seller leaving a negative ??? >>

Neg him just for spite. If a few months feedback won't mean a thing anyway.

ahooka454 · February 14, 2008 4:45AM

<<Neg him just for spite. If a few months feedback won't mean a thing anyway. >>

I agree. Neg the punk.

DJCoinz · February 14, 2008 4:47AM

<< <<Neg him just for spite. If a few months feedback won't mean a thing anyway. >>

I agree. Neg the punk. >>

Seriously. Do it.

Russ · February 14, 2008 4:48AM

As a buyer, I just ignore feedback begging eMails from sellers.

Russ, NCNE

Russ · February 14, 2008 4:49AM

<< Neg him just for spite. If a few months feedback won't mean a thing anyway >>

This is a stupid idea.

Russ, NCNE

Coinlearner · February 14, 2008 4:50AM

Not nasty at all. I sell, buyer pays, I give positive. If I buy and do not get feedback first I "forget" about it. Half the sellers give feedback first and half do not.....But this has been a topic frequiently here.

rgCoinGuy · February 14, 2008 4:50AM

I would just block him, he's a jerk, but if you just started selling a few months ago, you don't want a neg returned to you. As a matter of fact, I wouldn't mind a PM with his ebay name so I can block him too.

ziggy29 · February 14, 2008 4:53AM

IMO, you overstepped when you asked them for positive feedback first.

I *ask* my buyers to confirm receipt of the item and to let me know they are satisfied with the transaction. Period. No hostage-taking in feedback. Just let me know you received it and are satisfied. Once they do that, even if they don't leave feedback, I will leave feedback assuming I haven't already. At that point the transaction is truly complete as far as I'm concerned. Note I said that I ask them to do so as a courtesy. I don't demand it.

Note that I usually leave feedback as soon as I'm paid unless something smells a little funny.

And in any event, the new rules will make this moot. Frankly, they'd be better off not having the seller leave feedback at all. It doesn't give the seller any leverage back, but it gives the small minority of slimy buyers less reason to extort a positive.

Having said all that, with that attitude in the response there's no way he's getting any feedback. Like he said, he doesn't need it, right? He's basically admitted he has no reason to care.

Dave99B · February 14, 2008 4:53AM

I actually agree with "Chas", although he could have stated it a bit nicer.....

Dave

sinin1 · February 14, 2008 4:58AM

If you neg him for that (not leaving feedback)

you can expect one in return

plus he might turn you in for feedback extortion

and your selling results will ultimately suffer

pauljuno · February 14, 2008 4:59AM

<< 

<< Neg him just for spite. If a few months feedback won't mean a thing anyway >>

This is a stupid idea.

Russ, NCNE >>

Agree 100%. Time to move on. He apparently received the merchandise and that's all you should care about. Just because this guy was a jerk in his response doesn't mean you should act in kind.

YaHa · February 14, 2008 5:01AM

<< <<Neg him just for spite. If a few months feedback won't mean a thing anyway. >>

I agree. Neg the punk. >>

Damn Booky did you get up on the wrong side of the bed today. Man you are tough in your responses, but you are still me buddy I hope my little booky.

aficionado · February 14, 2008 5:02AM

I consider the positive feedback to be the confirmation of a happy buyer and thus brings the transaction to a close.

Based on Paypals stated new policy, it appears that Ebay and Paypal both agree with me.

"
27. Which sellers will have their payments held?

In a small percentage of cases where it has been determined the risk of dissatisfied buyers is higher, PayPal may delay release of the payment funds to the seller until the buyer has left a positive feedback or 21 days have passed without a dispute, claim, chargeback or reversal filed on that transaction. "

Based on this statement, positive feedback releases the seller of liability. So it is more than just 'feedback'.

He is blocked and I will not neg him.

AND on top of that, I still don't have an email from the buyer stating the coin was received and he's happy with it.

slipgate · February 14, 2008 5:03AM

That is one bad point in the new one-sided feedback system. Buyers were leaving feedback to get feedback. Now that there is no reason to do that, I suspect many buyers will only leave feedback for a bad transaction.

People expect good service and do not feel it needs to be rewarded, however for bad service, they will certainly retaliate.

rgCoinGuy · February 14, 2008 5:04AM

Wow slipgate, I think this is the first time we have agreed on something on the new policy

ttown · February 14, 2008 5:07AM

When I pay for an auction a good seller will send you a note telling you your coin will be shipped at a certain time. Many sellers ask to leave feedback when I recieve the coin so they know I recieved it. There's nothing wrong with that and gives me a option. This is the time to ask for feedback not after the fact IMO.

Bochiman · February 14, 2008 5:20AM

I find it a bit snippy, but not nasty.

When I ship, after a reasonable amount of time for the buyer to receive the package, and in case there is a return coming within my return period (of which, I have never had one thing returned), I will email the buyer and state something to the position of: "Hello, it looks like you would have received the item by now and all is well. If that is so, just let me know and I will consider everything good and closed and be happy to leave you positive feedback. Thanks"

TwoSides2aCoin · February 14, 2008 5:21AM

I've sold about 800 coins on eBay in 6 yrs. Chas is right. Feedback is irrelevant. I have about 15 percent of my buyers who've never left feedback (feedback is 601). This is okay. It's about the coin, in my opinion.
I think Chas was strait up with you and it was nice of him to write you back. I'd just leave him a positive feedback and give special recognition to him for his communication skills.

In future correspondences, it might be better to write about whether the coin was received and acceptable. That is the only thing that brought you two together. At the point of payment received and item received... it's a done deal.

I hope your feelings are not affected by such responses in the future but I would suggest you just leave a positive feedback to anyone who's paid you and acknowledged receipt of the item. I do not think his response is really that nasty. It seems "matter of factly". Nothing wrong with that, is there ?

ABSilvercoins · February 14, 2008 5:26AM

I agree with you ... Under the current eBay system, it doesn't make sense to leave FB first. But let's turn all the cards face-up.

<< "I am a buyer and I don`t leave feedback. If you want feedback you must leave it FIRST. If you are afraid of bad FB then leave NONE. BUYERS don`t need feedback and I never sell on the Bay. Thanks, Chas. " >>

Well stated by Chas. Not nasty at all. You asked the buyer to leave feedback first. When he paid you, he had completed his end of the transaction.

The only reason for you not to leave his feedback first was to keep the weapon of retaliation.

It is the same thing I do, so I'm not condemning the practice--but let's not pretend there is some other valid reason you had not left his feedback first.

<< So how are the NEW feedback policies going to affect these people, when they don't have to worry about the seller leaving a negative ??? >>

That is why eBay is changing the rules. It will do a lot to blow away the crappy sellers. If you are giving decent service as a seller, you have nothing to worry about. Some of the power sellers around today will not be around tomorrow.

ziggy29 · February 14, 2008 5:33AM

<< The only reason for you not to leave his feedback first was to keep the weapon of retaliation. >>

Here we go again.

I'm almost glad eBay is changing the rules if for no other reason than this old, tired debate will mostly be moot.

[Edit to add: It would be even better if they didn't let the seller leave feedback at all. Then no one could whine about what the seller should have to do as soon as they are paid, and before they know if they are dealing with a scammer.]

fc · February 14, 2008 5:35AM

i agree with ABSilvercoins.

seller got paid, suck it up and leave postive feedback first.
the ebayer is not nasty at all.

WinPitcher · February 14, 2008 5:50AM

" I ask* my buyers to confirm receipt of the item and to let me know they are satisfied with the transaction. Period. No hostage-taking in feedback. Just let me know you received it and are satisfied. Once they do that, even if they don't leave feedback, I will leave feedback assuming I haven't already. At that point the transaction is truly complete as far as I'm concerned. Note I said that I ask them to do so as a courtesy. I don't demand it."

That is it in a nutshell.

Steve

I

Fairlaneman · February 14, 2008 5:55AM

Ninety five out of a hundred times I leave feedback when the buyer pays for the item. Never has a buyer gave me a bad time or been a total arse. Conversely when I receive a item and it is as it was described I leave positive feedback. This old deal about getting feedback first just seems to be a lack of confidence in your ability to describe correctly a item or your lack of ability to ship the item in a reasonable time.

The other five percent is when I have a question about how the item will arrive, still in good shape, so then I wait untill the buyer contacts me and lets me know the item arrived safely. These are usually items that are going outside of the USA or very fragile or expensive items.

To Neg a person that has paid for a item quickly is just wrong. Protect yourself with Insurance and Signature confirmation then relax.

Ken

VicThrust · February 14, 2008 5:56AM

How long before Modern Coin Mart gets wacked withtheir first neg (sorry John). Really, I like Modern but some whack job buyer who does not give a turd will do it. Why? - same reason why a dog licks his cahonies - because he can.

ABSilvercoins · February 14, 2008 6:03AM

<< ...what the seller should have to do as soon as they are paid... >>

Under the rules still in effect, most coin sellers need to protect themselves. If you sell cheap cell phone accessories and ship right away, you don't have to worry about weird, scamming buyers. So coin sellers should withhold feedback due to the fact that coins are a target item for scammers.

The new rules will be a positive thing for all. The playing field will be level, and the feedback will be meaningful ... and will clearly mark the sellers to avoid.

BobaFett72 · February 14, 2008 6:03AM

"IMO, you overstepped when you asked them for positive feedback first."

i concur.

if you had simply asked, have you received the package and are you happy with your purchase? and he said yes, thats all it would take for me to LEAVE feedback.

if he want to reply, thats his perogative.

you dont HAVE to leave feedback, nor does he have to return it.

The transaction is complete when the buyer has the item in hand, not before. I send everything with delivery confirmation so i have some sense that they package has made into their posession.

Sotty · February 14, 2008 6:07AM

I am only a buyer and I always leave feedback, but the system is
totally stupid. It should all be consolidated into one transaction instead
of one for each coin. I remember buying about 20 different coins and
there was 20 feedback places, and 60 Emails. One for each saying I
won the coin, one each for amount due and then one each for each one
paid for.

Check out this NASTY ebayer...

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