My Ebay account was hijacked.
twodrhrdtp
Posts: 1,025
Someone has changed my Password. What do I do
0
twodrhrdtp
Posts: 1,025
Comments
Russ, NCNE
paypal. minimize damage.
then email ebay and explain the situation. paypal too if that
is also a problem.
remember your computer may be hacked, so try to use someone
else's PC.
a person can log your key strokes and then take over your
account.
A26 TKO NOTICE: Restored Account - twodrhrdtp
Dear twodrhrdtp
It appears your account was accessed by an unauthorized third party and used to send unsolicited emails to other community members, including email offers to sell items outside of eBay. It does not appear that your account was used to list or bid on any items. Additionally, the email address on your account may have been tampered with, which is why you may not have received any emails about this activity.
At this time we have taken several steps to secure your eBay account. Rest assured that your credit card and banking information is safe on the eBay site. This information is kept encrypted on a secure server and cannot be viewed by anyone.
To regain control of your account, please complete the following:
1. Change the password on your personal EMAIL account to verify that it is secure and cannot be accessed by anyone other than you.
2. Change the password on your eBay account. To do so, click the "Forgot your password" link on the eBay sign-in page and change your password using the instructions provided.
3. Follow the steps below to secure your account:
> Click on the "Security & Resolution Center" link found at the bottom of most eBay pages.
> Click on the "eBay Account Protection" link in the "Online Security Resources" box. This will take you to the help page titled "Securing Your Account and Reporting Account Theft."
> Follow the instructions provided in "Securing Your Account".
As you take these steps, please be aware that you may need to repeat the instructions provided above or use the "Back" button on your Web browser to return to the "Securing Your Account" page.
To learn more about these fake or "spoof" eBay emails, visit the "Security Center" link found at the bottom of most eBay pages followed by the "Stopping spoof emails and Web sites" under "General Online Safety."
Password guessing
If you use a fairly simple or easy-to-guess password, it is possible that someone could guess it after repeated attempts. For this reason, it is important to use a password that consists of a combination of letters and numbers and is not related to your user ID, name, or anything you buy or sell. It is also important to use different passwords for the various online accounts you use (email, PayPal, etc).
Computer viruses
There are a number of computer viruses in circulation that log and record keystrokes. It is recommended that computer users keep their virus alert software up-to-date and regularly check for operating system and web browser updates. A firewall for high-speed internet users is also highly recommended.
Any inquiries regarding your password or other information about your account can be sent to us by clicking "Help" on any eBay page and then selecting "Contact Us."
If you are contacted with questions about the messages that were sent from your account or other related issues, please refer those individuals to the web address provided above.
Regards,
eBay Trust & Safety
there.
ebay will always send you the legit emails to my.ebay.com.
they also send it to your registered email account, but too many
spoof/fake emails makes that a dangerous avenue.
<< <i>Is this legit? I received this in Email >>
NO!
If it was really sent to you from ebay it would have both you username and your real name that you used to open the account. If you have clicked on any of the links go ebay by typing in www.ebay.com in the address window and change you password.
Fighting the Fight for 11 Years with the big "C" - Never Ever Give Up!
Member PCGS Open Forum board 2002 - 2006 (closed end of 2006) Current board since 2006 Successful trades with many members, over the past two decades, never a bad deal.
make sure paypal is also not a problem.
gain control over your account with a live ebay rep helping you.
minimize further damage.
actually the email that was sent has instructions to help you
secure your account. try them.
Russ, NCNE
<< <i>I cannot log in it has changed my login info >>
Follow the steps outlined in that eMail, one of which is the "forgot your password" link.
Russ, NCNE
Change the pword for the email address you use for ebay too.
Coin's for sale/trade.
Tom Pilitowski
US Rare Coin Investments
800-624-1870