Why is Heritage's Feedback so bad on Ebay????

Newcomp103 · September 24, 2007 1:38PM

46 negatives and 32 neutrals in the last 12 months??? What is the deal with that?

notwilight · September 24, 2007 1:42PM

Heritage is an auctionhouse that doesn't bend it's business methods to meet the culture of ebay. Remember when you ordered things thru the mail and were happy to get them in 6 weeks? Now ebay buyers expect things out the next day. They expect immediate communication, and instant gratification. Heritage doesn't need ebay feedback to make a reputation. They're the only company I can think of who can effectively ignore the ebay feedback system.
--Jerry

OKbustchaser · September 24, 2007 1:42PM

Because the only people who bid on a Heritage auction through ebay shouldn't be allowed near a computer.

Bear · September 24, 2007 2:28PM

Us mentally feeble folks got

feelings you know!

pontiacinf · September 24, 2007 10:39PM

<< Heritage is an auctionhouse that doesn't bend it's business methods to meet the culture of ebay. Remember when you ordered things thru the mail and were happy to get them in 6 weeks? Now ebay buyers expect things out the next day. They expect immediate communication, and instant gratification. Heritage doesn't need ebay feedback to make a reputation. They're the only company I can think of who can effectively ignore the ebay feedback system.
--Jerry >>

that about sums it up

Connecticoin · September 24, 2007 10:48PM

<< Because the only people who bid on a Heritage auction through ebay shouldn't be allowed near a computer. >>

They likely are not too savvy as well. You can save 5% if you bypass eBay and bid directly with Heritage.

OKbustchaser · September 24, 2007 11:14PM

<< 

<< Because the only people who bid on a Heritage auction through ebay shouldn't be allowed near a computer. >>

They likely are not too savvy as well. You can save 5% if you bypass eBay and bid directly with Heritage. >>

And that is why they should not be allowed use of a computer if they are unwilling (or unable) to read the rules of the auction.

morganbarber · September 24, 2007 11:22PM

A while back I won a Heritage auction (not through Ebay) and an auction on Ebay within a few hours of each other. It did seem funny to me that the Ebay guy with 20-30 feedbacks could get me my coin in 30% of the time it took Heritage.

RBinTex · September 24, 2007 11:32PM

Because they are careless.

airplanenut · September 24, 2007 11:37PM

I think they also get a lot of negs for failure to deliver when the item shows an eBay winner, but the real winner was at the auction or at the Heritage site. If you're shown to be a winner, you can leave feedback; if you don't get the coin, even within the terms, you leave a neg.

nencoin · September 25, 2007 4:01AM

<< Heritage is an auctionhouse that doesn't bend it's business methods to meet the culture of ebay. Remember when you ordered things thru the mail and were happy to get them in 6 weeks? Now ebay buyers expect things out the next day. They expect immediate communication, and instant gratification. Heritage doesn't need ebay feedback to make a reputation. They're the only company I can think of who can effectively ignore the ebay feedback system.
--Jerry >>

Perfect answer to the question, in my opinion.

(I'm not sure what their feedback rating is, since it wasn't stated in the original post, but 46 negatives may not be very many if they've got lots of positives.)

Coxe · September 25, 2007 4:53AM

All of the above. Didn't know that point Jeremy made though. Would think Heritage would have demanded eBay Live purge those feedbacks and disable that ability to leave feedback going forward.

Fundamentally, though, people who bid Heritage on eBay aren't the sharpest tacks in the box to begin with. Those influenced by their feedback, as other dull tacks, are summarily dismissable as relevant.

IrishMike · September 25, 2007 5:08AM

Jeremy is correct when this subject came up in the past I looked at the negs and many of them were from ebay bidders who thought they won the auction when in fact they didn't.

Why is Heritage's Feedback so bad on Ebay????

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