How many times can I send platinum back
greedygeek
Posts: 80
I ordered the 2007 platinum within a half hour of it going on line. I had been on back order for almost 2 months and finally got my coins. The proof was acceptable, but the UNCs were awful. Scratches, milk spots....very poor QC or maybe I got someone elses return. I returned the UNCs for replacement....just got the replacements today. The half is good but the ouncer again has spots! I plan on sending it back again. How many times can I do this? ........I bet 70 grades will be a little rarer this year......
0
Comments
You are not alone. I had to go through so many returns this year to get my order right! The worst part is their customer service (I think I just offended the word "service") is horrible!!!
I knew it would happen.
``https://ebay.us/m/KxolR5
<< <i>maybe I got someone elses return. >>
Bingo. The mint recycles the returns. You return your defective coins and you'll get someone elses rejects and he'll get yours.
Worry is the interest you pay on a debt you may not owe.
"Paper money eventually returns to its intrinsic value---zero."----Voltaire
"Everything you say should be true, but not everything true should be said."----Voltaire
I didnt ask about refund of shipping, Neostar.....how do I claim it?
Well anyway....dont settle for what they are sending (since there are plenty to melt)
<< <i>I just returned my burnished set for the 2nd time yesterday. The quarter oz. had scrapes right across Liberty's face and neck. The half oz. had a dirty die when struck. I had a long chat with the customer service rep and tried to motivate her to explain the problems in depth to her supervisors, but my expectations for any improvements at this point are pretty low. >>
If you want to improve QC you've already done the best possible thing - return the coins. They can ignore your letters and phone calls about quality but the day will come when one of the honchos at the Mint get his butt chewed over the number of returns. Things will change pretty quickly once the boss gets yelled at.
If you don't like what they sell you, send it back! I usually mail the package with shipping confirmation or something I could use to keep track of it. As soon as they get it they will process the package in and send you an email to let you know they have received your package. Once I know they received it I call the mint back and tell them that I paid X amount of money for the return on that order. They'll mail you a check back...
Things will never change as long as you have many, many people reselling mint products and not caring about poor quality products that they will never report as being of unacceptable quality. Shame on the resellers for aggravating an already abysmal quality control problem.
I bought my '07 silver proof sets at the mint kiosk in DC and noted that the prezzie proofs were nearly all discolored with those same pinpoint luster breaks even obvious in the poor lighting.
Also noted that the W unc. platinum sets have the capsules in a death grip and you nearly have to destroy the box liner to get the coins out to look at the reverses.
Well, just Love coins, period.
Good for you. I am focusing on good quality 2007 unc-w plats right now too. Now is the time to get the high grade/condition coins in hand. They will more than likely not be as rare as 06-w but they may well be just as rare in good shape. The half is a waste land.
Ericj96
``https://ebay.us/m/KxolR5
Box of 20