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Paypal: "Limited Account Access"

Apparently, Paypal believes that my account was accessed by an unauthorized third party. I can receive money, but I can't take any out. Anyone else had this happen to them? I submitted the information they required on Monday morning, and still no response. Says it should take 3 business days to resolve.

Can anyone help?
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Comments

  • ebaytraderebaytrader Posts: 3,312 ✭✭✭
    Sounds like their staff needs a float for a wild weekend.


    (Can you imagine a bank [a real bank] doing this to you?)
  • ziggy29ziggy29 Posts: 18,669 ✭✭✭
    You're sure this wasn't a phishing scam? Sounds like it. Was an e-mail addressed to you specifically, and not "Dear PayPal User?" If the latter, change your password ASAP...if it's not too late.


  • << <i>You're sure this wasn't a phishing scam? Sounds like it. Was an e-mail addressed to you specifically, and not "Dear PayPal User?" If the latter, change your password ASAP...if it's not too late. >>



    No, I log into paypal and the screen comes up. Didn't respond to an email.
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  • RussRuss Posts: 48,514 ✭✭✭
    I assume you went directly to the PayPal site to respond, right? Just to make sure it's legit?

    They limited my account once, right after the first time I transferred more than $10K out of it. I provided the information requested, and the restriction was lifted a few hours later.

    Edit: I see Ziggy covered the phishing question while I was typing.

    Russ, NCNE
  • I have 2 paypal accounts each is connected to a checking account at a bank account. I also have a savings account at the same bank. As soon as the money hits my account I transfer to my checking account and as soon as it hits there I transfer to the savings account. go here to find out why
    John Monderine
    Collection Agency


  • << <i>I assume you went directly to the PayPal site to respond, right? Just to make sure it's legit?

    They limited my account once, right after the first time I transferred more than $10K out of it. I provided the information requested, and the restriction was lifted a few hours later.

    Russ, NCNE >>



    Yep, that's it Russ. I wish it was a few hours... But it's been since Monday.
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  • ziggy29ziggy29 Posts: 18,669 ✭✭✭


    << <i>(Can you imagine a bank [a real bank] doing this to you?) >>

    Of course not. Because banks aren't monopolies. A monopoly like eBay has the ability to buy PayPal and turn it into a monopoly, too. And then, watch the service suck and the fees skyrocket.
  • storm888storm888 Posts: 11,701 ✭✭✭
    They will sort it out, eventually.

    Usually, they do not even tell the customer
    what the problem was; they just send an
    email, "sorry for any inconvenience," and
    turn the account back on.

    My regular merchant account - through a bank -
    can do exactly the same thing; they just never
    do.

    PayPal is the biggest net-earner in the EvilBAY empire.
    Bad conduct is to be expected.
    Folks Who Bite Get Bitten. Folks Who Don't Bite Get Eaten.
  • RussRuss Posts: 48,514 ✭✭✭


    << <i>They limited my account once, right after the first time I transferred more than $10K out of it. I provided the information requested, and the restriction was lifted a few hours later.

    Russ, NCNE >>

    Yep, that's it Russ. I wish it was a few hours... But it's been since Monday. >>



    I wonder if they're having difficulty verifying your information for some reason? Another consideration might be the length of time you've had the account and historical volume. I've had mine for quite a while and, even though an over $10K withdrawal triggers the IRS crap, it was not all that out of the ordinary based on my volume.

    Russ, NCNE


  • << <i>

    << <i>They limited my account once, right after the first time I transferred more than $10K out of it. I provided the information requested, and the restriction was lifted a few hours later.

    Russ, NCNE >>

    Yep, that's it Russ. I wish it was a few hours... But it's been since Monday. >>



    I wonder if they're having difficulty verifying your information for some reason? Another consideration might be the length of time you've had the account and historical volume. I've had mine for quite a while and, even though an over $10K withdrawal triggers the IRS crap, it was not all that out of the ordinary based on my volume.

    Russ, NCNE >>



    I've had it for a little over a year, and $170 was placed in it then it was frozen.
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  • Put in a friendly call to Paypal, and they had the limit lifted in a matter of minutes.
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  • Hahaha... you got lucky. When that happened to me paypal stiffed me for $2200. Buyer said the item wasnt as described, and did a charge back on me. I will never use paypal again.
  • Was this over a single transaction? Weird. I hope they cleared it up.
    William

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