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Seller to avoid.........check out the seller's response

Ebay ID "packchap" charged $3.99 for shipping and my card arrived in a white envelope with a $.39 stamp.
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Comments

  • ouch, looks like he misplaced a decimal point.
  • Here is an e-mail he sent to me two days after he shipped the cards-

    "Did you get the card? Hope so! Did you like the card? Again, hope so! Have you left positive feedback yet, like I have for you? Not yet, hope you do soon!
    Thanks, packchap"

    Sounds a little desperate.
  • Here is the e-mail he sent after I questioned him about the shipping-

    "Oh I see, you are one of those few cheap buyer's who only uses Ebay as a way of ripping off the sellers! You want your cake and eat it too! You want someone to practically give you something for free and then deliver it to you on a golden platter! How greedy can you get!! You think I owe you $3.00, you couldn't be more full of it! You got a $15-$20 card for $1.99 and you didn't want to spend the extra expense for a money order because it was so "cheap", so you sent cash! Add the $3.99 for postage AND HANDLING, everyone forgets the handling part!!! So you got a $15.00 card for $5.98, so the way I see it you owe me $9.02!!! But NO, you're the one who TECHNICALLY got ripped off.....HA! No claims were made as to how the card would be shipped, only that it would be shipped QUICKLY and you would get the card in the condition advertised!!! I did that! Just go ahead and try the fraud thing you freak, they'll laugh you right out of the building! I've been doing this my way for years and MOST everyone is happy with the way they receive their cards, in a plain envelope with a single stamp, and my feedback supports that!!! There are just the few CHEAP buyers who think they got shafted because they didn't get what they wanted for NOTHING, when they got exactly what they wanted!!"


    So basically I am ripping him off, I am cheap because I sent cash to save him the hassle of cashing a money order and he charges $3.60 to put the card in a toploader and drop in the mail.

    and the auction did state "US Postal Service Parcel Post"
  • honestly, I would not have made a big deal out of this regardless of the way the card arrived or the shipping cost. I think you already wasted $4.00 in time spent agonizing over this transaction. If it got to you safely, that should suffice. But, I am a bit shocked at the guys email. Sounds like someone to avoid in the future. That was not cool at all and extremely unprofessional.
    Mark B.

    Seeking primarily PSA graded pre-war "type" cards

    My PSA Registry Sets

    34 Goudey, 75 Topps Mini, Hall of Fame Complete Set, 1985 Topps Tiffany, Hall of Fame Players Complete Set
  • Easy fix -- he's already posted YOU feedback right? Let others know about his practices by posting HIM a big fat ol' NEG.
  • digicatdigicat Posts: 8,551 ✭✭


    << <i>So basically I am ripping him off, I am cheap because I sent cash to save him the hassle of cashing a money order and he charges $3.60 to put the card in a toploader and drop in the mail. >>



    Heh. Don't you just love sellers who seem to think that they're doing the world a favor by selling stuff on Ebay?
    My Giants collection want list

    WTB: 2001 Leaf Rookies & Stars Longevity: Ryan Jensen #/25


  • << <i>honestly, I would not have made a big deal out of this regardless of the way the card arrived or the shipping cost. I think you already wasted $4.00 in time spent agonizing over this transaction. If it got to you safely, that should suffice. But, I am a bit shocked at the guys email. Sounds like someone to avoid in the future. That was not cool at all and extremely unprofessional. >>



    not really agonizing over it, I don't care about the money, I'm just bored and having some fun.
  • storm888storm888 Posts: 11,701 ✭✭✭
    "Don't you just love sellers who seem to think that they're doing the world a favor by selling stuff on Ebay? "

    //////////////////////////////////////////////////////////

    No.

    Not anymore than I love buyers who think they are doing
    the world a favor by buying stuff on EBAY.

    All of the business models that are built on making a profit
    on ala carte shipping/handling are probably destined to fail
    in the long term.

    Building all costs - including S&H - into the sale-price of items seems to be the
    only way that many buyers are willing to accept that sellers have to make
    something on a transaction.

    That is - in part - why I have always included S&H in the list price. BUT, I use
    bubble-mailers, heavy-cardboard, and Delivery Confirmation on EVERY item mailed.

    The seller's email is a typical expression of the anger that MANY sellers have for EBAY buyers.
    I certainly would not want to do business with someone who would write that kind
    of message. I would have simply ignored the complaint about shipping costs; but,
    then again, I would never request FB from a buyer or a seller.
    Folks Who Bite Get Bitten. Folks Who Don't Bite Get Eaten.
  • I wouldn't leave a neg. He sent you the card, you received it safely and it sounds like in spite of the shipping cost, you still got a decent deal. His nasty email and shoddy packaging aside, he already got what he deserved i.e. he lost a good customer and possibly others who read this thread. I am not of the opinion that nasty emails (alone) deserve negative feedback.
    Mark B.

    Seeking primarily PSA graded pre-war "type" cards

    My PSA Registry Sets

    34 Goudey, 75 Topps Mini, Hall of Fame Complete Set, 1985 Topps Tiffany, Hall of Fame Players Complete Set
  • CDsNutsCDsNuts Posts: 10,092
    His attitude, and the fact that he grossly overcharged on shipping deserves the neg. Ebay is clear that they don't want people profitting over shipping, and if you're going to sell on ebay, you have to abide by their rules. I would report this to ebay along with his response, and maybe they'll warn him or something. Either way, I'd give him the neg. If one more person negs him because of excessive shipping, he'll probably stop.

    Lee
  • Whats really interesting with this sellers feedback is two Positive feedbacks he received from a buyer (Bosworth) 0n 6/24/06 the buyer left this message on the feedback.
    I paid 4 shipping twice & u sent items together why?? where is xtra overage??
    This is the type of shipping trickery that really gets my goat. If a seller states he will not combine shipping no problem but if I pay for them individually and he puts them together for one price (In this guys case a postage stamp for $6-8.00 in shipping) then we have a real problem that goes far beyond the other nonsense this guy is pulling. I think this seller is playing games and should be put on notice to knock it off pronto. Just my humble opinion.
  • I will not buy from anyone who charges more than $2.00 shipping without asking them how they ship the card(s). If they don't respond, they won't if they use pwe, they don't get my cash.
  • AhmanfanAhmanfan Posts: 4,419 ✭✭✭✭
    neg him!! for the sake of future buyers.
    John
    Collecting
    HOF SIGNED FOOTBALL RCS
  • Read the auctions before you bid. If it says $3.99 shipping, well you should expect to pay $3.99 shipping. Most bidders do the math so high shipping will result in less bids, however, the responsibility of understanding the auction is on the bidder.

    Mark
    Collecting PSA graded Steve Young, Marcus Allen, Bret Saberhagen and 1980s Topps Cards.
    Raw: Tony Gonzalez (low #'d cards, and especially 1/1's) and Steve Young.
  • certainly deserved at least a bubble mailer. this seller notwithstanding, the extra few bucks a seller 'makes' is somewhat deserved. Mailing supplies cost money, gas/time to get to post office and back cost money. i charge at least $2-3 over my final shipping cost to offset Ebay fees, Paypal fees and other general handling. I'd give the guy a positive feedback, but call out the poor packaging job on such a fragile item....


  • << <i>Read the auctions before you bid. If it says $3.99 shipping, well you should expect to pay $3.99 shipping. Most bidders do the math so high shipping will result in less bids, however, the responsibility of understanding the auction is on the bidder.

    Mark >>



    The amount is not the problem, the way it was shipped is.
  • storm888storm888 Posts: 11,701 ✭✭✭
    "i charge at least $2-3 over my final shipping cost to offset Ebay fees, Paypal fees and other general handling. "

    ///////////////////////////////////////////////////////////////////

    When that amount - or more - is simply included in the BIN price,
    there is never any discussion about S&H.

    Although, I am not sure how to fix the problem on auctions.

    image
    Folks Who Bite Get Bitten. Folks Who Don't Bite Get Eaten.
  • markj111markj111 Posts: 2,921 ✭✭✭
    Unless the card was damaged in shipping, I do not see that the buyer has a complaint. As someone noted, we all factor in the cost of shipping before placing a bid.
  • storm888storm888 Posts: 11,701 ✭✭✭
    "The amount is not the problem, the way it was shipped is. "

    ///////////////////////////////////

    I agree. He should at least use a bubble.

    That would leave him about $3.00 for a handling fee.

    The new search scheme that is to be rolled-out soon will
    help the problem a little. "Total-Cost" will be a display-first
    option. Sellers with relatively high S&H will be forced to
    play on the same field as those who offer low/free S&H.
    Folks Who Bite Get Bitten. Folks Who Don't Bite Get Eaten.
  • jeffcbayjeffcbay Posts: 8,951 ✭✭✭✭
    I charge $2.00 to ship PSA cards, and I ship them in bubble mailers with a $0.64 stamp. PLUS, I combine shipping on every other card after that, so matter what it's $2.00, even if it costs me more than that to ship the multiple cards. I do this to try to invite more/higher bids. This may not be smart on my part, but I really don't care, it makes the buyers happy.

    I see tons of people charge $4.00 for a PSA card and they ship it for a buck. That sucks, but I just won't buy from them again. I do see people who charge like $3.00 for the first PSA card, then $0.50 for each card after that, with a cap of $5.00. Not THAT is fair, and I was thinking of adopting that method. Who knows...

    As for that JERK of a seller who freaked out on your inquiry, I would at least give him a neutral or positive feedback, but DEFINITELY explain how he ships it it a thin envelope with a $0.39 stamp. F that guy...
  • AkbarCloneAkbarClone Posts: 2,476 ✭✭✭


    << <i>i charge at least $2-3 over my final shipping cost to offset Ebay fees, Paypal fees and other general handling. >>



    I thought that was considered by eBay as something like "fee circumvention" and is supposed to be against eBay rules? Shipping/Handling charges are not supposed to cover a seller's listing fees/paypal fees/final value fees. Those costs should be factored into the opening bid price. If I am mistaken, I apologize.
    I collect Vintage Cards, Commemorative Sets, and way too many vintage and modern player collections in Baseball (180 players), Football (175 players), and Basketball (87 players). Also have a Dallas Cowboy team collection.
  • storm888storm888 Posts: 11,701 ✭✭✭
    "Shipping/Handling charges are not supposed to cover a seller's listing fees/paypal fees/final value fees. Those costs should be factored into the opening bid price. If I am mistaken, I apologize. "

    ///////////////////////////////////////

    S&H fees are to cover S&H.

    All other costs are supposed to be recovered by the seller
    in the price of the sold item.



    Folks Who Bite Get Bitten. Folks Who Don't Bite Get Eaten.
  • WinPitcherWinPitcher Posts: 27,726 ✭✭✭
    $3.00 for the first PSA card, then $0.50 for each card after that, with a cap of $5.00.

    that is what i do, and if the 5.00 cap is met then i usually send the cards priority mail.

    neg the guy


    Steve
    Good for you.
  • nobody in this thread would neg the guy for this if the seller had not already left feedback.
    Mark B.

    Seeking primarily PSA graded pre-war "type" cards

    My PSA Registry Sets

    34 Goudey, 75 Topps Mini, Hall of Fame Complete Set, 1985 Topps Tiffany, Hall of Fame Players Complete Set
  • WinPitcherWinPitcher Posts: 27,726 ✭✭✭
    That is why you should not send pissy emails and over charge on shipping.


    Steve
    Good for you.
  • "Read the post before you respond. The amount is not the problem, the way it was shipped is."

    My comment was not rude to you, I hope this is not how you always respond.

    Most of this thread has been about cost. I do not feel it is out of line to comment on such.

    eBay rules, which all eBay members have agreed to, clearly say the seller makes the auction rules. In this case, you got exactly what the auction said, including shipping method, no more, no less. The seller's e-mail was rude, but you did not really post your comment to him, and without that I can't make much of an opinion....without assuming.

    Mark
    Collecting PSA graded Steve Young, Marcus Allen, Bret Saberhagen and 1980s Topps Cards.
    Raw: Tony Gonzalez (low #'d cards, and especially 1/1's) and Steve Young.
  • calaban7calaban7 Posts: 3,038 ✭✭✭✭
    I had a seller last year that sold me 2 opc Psa 9 cards. It was a nice addition to my Randy Jones set . I had to pay $8.00 for shipping and an additional $3.00 for insurance and delivery confirmation. He sent them unprotected in a white envelope. No delivery confirmation or insurance was added. When I asked for a partial refund , his response was " You got your cards, didn't you ". Butt wipes abound.
    " In a time of universal deceit , telling the truth is a revolutionary act " --- George Orwell


  • << <i>"Read the post before you respond. The amount is not the problem, the way it was shipped is."

    My comment was not rude to you, I hope this is not how you always respond.

    Most of this thread has been about cost. I do not feel it is out of line to comment on such.

    eBay rules, which all eBay members have agreed to, clearly say the seller makes the auction rules. In this case, you got exactly what the auction said, including shipping method, no more, no less. The seller's e-mail was rude, but you did not really post your comment to him, and without that I can't make much of an opinion....without assuming.

    Mark >>


    Thought it was a rude comment directed at me, I edited and removed my reply.
  • No problem. I do understand the feeling of getting shafted. But we live and gain experience. Plus let's not forget the most basic rule......collecting cards is fun.

    Clear Skies,
    Mark
    Collecting PSA graded Steve Young, Marcus Allen, Bret Saberhagen and 1980s Topps Cards.
    Raw: Tony Gonzalez (low #'d cards, and especially 1/1's) and Steve Young.
  • storm888storm888 Posts: 11,701 ✭✭✭
    "nobody in this thread would neg the guy for this if the seller had not already left feedback. "

    //////////////////////////////////////////////////////////

    I certainly would not.
    Folks Who Bite Get Bitten. Folks Who Don't Bite Get Eaten.
  • WinPitcherWinPitcher Posts: 27,726 ✭✭✭
    Depending on my mood and if i had my anti whatever they are pills I may or may not leave a neg. I'd also consider having PAndrews kick his a.., If that failed then i may just Go back and forth with him seeing who could leave the pissiest <sp> email


    Steve
    Good for you.
  • stownstown Posts: 11,321 ✭✭✭
    mreuter - Sorry if I missed it but did you ever post your emails to the Seller? Just wondering what you said to set him off like that.
    So basically my kid won't be able to go to college, but at least I'll have a set where the three most expensive cards are of a player I despise ~ CDsNuts
  • <<< mreuter - Sorry if I missed it but did you ever post your emails to the Seller? Just wondering what you said to set him off like that. >>>


    stown beat me to it.
    Mark B.

    Seeking primarily PSA graded pre-war "type" cards

    My PSA Registry Sets

    34 Goudey, 75 Topps Mini, Hall of Fame Complete Set, 1985 Topps Tiffany, Hall of Fame Players Complete Set
  • Here is the first one that I sent when I got the card-

    "I got the card today, I paid $3.99 for shipping via parcel post and it arrived in a white envelope with $.39 stamp, the way I see it, you owe me $3 and technically that is mail fraud, you will not be getting positive feedback."

    After he sent his rant, this is the way I responded-

    "Oh I see, your the victim, if it makes you feel better about yourself, go ahead and think that I am ripping you off. You're the one who takes the chance when you list your cards on Ebay and I see you're also one of the people that doesn't understand book value is a guide and not the same as actual value. The name calling thing also shows what type of mentality I am dealing with. Have a nice day."


    Then he responded with this, which I did not post here-

    "You accuse me of dealing in fraud and I'll accuse you of being a freak, seemed fair enough to me! And I've been doing this way longer than you so yes I do know the book is only a guide. The bottom line is I put a card up for sale for a price I was willing to sell it for! You paid a price, including the shipping and handling, you were willing to pay! Those were the only commitments! I got you that card in the condition described, very quickly, so what's the problem! I'm not claiming that I'm the victim, you were. I did everything I promised and it wasn't good enough for you, well it's good enough for MOST and I mean MOST normal Ebayers! So get over it!"

    I didn't reply back, I've had my fun, now I'm done with it.

    image

    By the way, I sent out three packages today and just for the heck of it, asked my postman if it was any type of mail fraud, he said not really (just curious, wasn't going to do anything about it) so before anybody blasts me for saying that, it was a mistake.
  • ok, case closed. your opening volley would have done me in as well. you're accusing him of a crime which he has not committed so you put him in a sour mood. frankly, I am not sure I would sell to you, to be honest.
    Mark B.

    Seeking primarily PSA graded pre-war "type" cards

    My PSA Registry Sets

    34 Goudey, 75 Topps Mini, Hall of Fame Complete Set, 1985 Topps Tiffany, Hall of Fame Players Complete Set


  • << <i>ok, case closed. your opening volley would have done me in as well. you're accusing him of a crime which he has not committed so you put him in a sour mood. frankly, I am not sure I would sell to you, to be honest. >>



    Wow, I didn't think it was that harsh, I probably shouldn't have included the mail fraud thing since I didn't know for sure, but I thought paying for a service through the postal system and somebody pocketing the money and not delivering the way they said they would, is fraud.
  • mail fraud is a bit harsh. Maybe this would have gotten you a bit further with the seller?

    ""I got the card today, I paid $3.99 for shipping via parcel post and it arrived in a white envelope with $.39 stamp. In the future, a suggestion on how to improve your business, at least with me, would be to send the card in a padded envelope or box with bubble wrap protecting the card. That would minimize the potential for a damaged card and most likely leave a more positive impression with your buyers. Thanks for the card and I hope my suggestion is something that will be useful in promoting and improving your business going forward."

    Look, no question his response was unprofessional, but a little honey sometimes goes a bit further in getting what you want.


    Mark B.

    Seeking primarily PSA graded pre-war "type" cards

    My PSA Registry Sets

    34 Goudey, 75 Topps Mini, Hall of Fame Complete Set, 1985 Topps Tiffany, Hall of Fame Players Complete Set
  • WinPitcherWinPitcher Posts: 27,726 ✭✭✭
    nevermind, my meds are kicking in.

    Steve
    Good for you.
  • BoopottsBoopotts Posts: 6,784 ✭✭
    I don't get this. If you got the card in the condition described, then what's the problem? who cares if he triple wraps it in bubble wrap or puts a stamp and an address sticker on the top loader. He's responsible for getting the card to you in the condition described, and as long as he does this-- and I don't see why it would matter HOW he does this-- I don't think you have a legit complaint.
  • Just putting this out there, I am a contractor, I tell a customer that I will shingle their roof with 35 year shingles for $5000, the customer agrees and pays me, I go and put 25 year shingles on for $3500 and pocket the difference. This is certainly fraud, same concept just on a much larger scale.
  • stownstown Posts: 11,321 ✭✭✭


    << <i>Here is the first one that I sent when I got the card-

    "I got the card today, I paid $3.99 for shipping via parcel post and it arrived in a white envelope with $.39 stamp, the way I see it, you owe me $3 and technically that is mail fraud, you will not be getting positive feedback." >>



    Honestly, I didn't read the rest of your post. If I was the Seller, I probably would have responded the same. First impressions last a long time and yours was a tad on the harsh side. Accusing someone of mail fraud for what you believe is $2.00? And to top it, you threaten him with a neg? All in first communication with him?

    Having said that, I wouldn't mail ANY card in regular envelope with $0.39 anyways image
    So basically my kid won't be able to go to college, but at least I'll have a set where the three most expensive cards are of a player I despise ~ CDsNuts
  • WinPitcherWinPitcher Posts: 27,726 ✭✭✭
    I do not agree with that analogy. with that said, the bottom line is the guy charges 3.99 for shipping and handling. he just happens to use 3.50 of it as handling. Now had the card came all crinkled up then you would have a leg to stand on. I think you should both neg one another.


    Steve
    Good for you.
  • I never threatened with a neg, he asked me to leave positive and I replied that I wouldn't do that. I won't leave any feedback.

    In response to winpitcher, I paid the full amount and payment was received in three days, so I should be negged?image
  • You should also note that you edited out the names you called him.

    Mark
    Collecting PSA graded Steve Young, Marcus Allen, Bret Saberhagen and 1980s Topps Cards.
    Raw: Tony Gonzalez (low #'d cards, and especially 1/1's) and Steve Young.
  • WinPitcherWinPitcher Posts: 27,726 ✭✭✭
    In response to winpitcher, I paid the full amount and payment was received in three days, so I should be negged?


    yes

    steve
    Good for you.
  • The guy's clearly an a-hole, but I think you brought out the worst in him with your initial email. Instead of "You're a thief, you owe me $3", I would've gone with something along the lines of "I received the card, but I'm wondering why I was charged $4 shipping when you clearly spent less than 50 cents on a white envelope, toploader, and a stamp. Ebay clearly states that they don't allow sellers to overcharge on shipping and handling, and what you did is a clear violation of their terms. When I pay a certain amount for shipping and handling, I expect the seller to use those funds for shipping and handling rather than pocketing most of it."

    Now that I read my response, it probably would've gotten the same response that you did. However, at least ebay would be receptive to my complaint when he comes back with "Screw ebay's policies" or whatever stupid crap he says.

    I still say neg him for his crappy disposition. He feels he has a right to profit off shipping fees, and he needs to pay.

    Lee


  • << <i>You should also note that you edited out the names you called him.

    Mark >>


    I hope that was a joke, those were my exact replies word for word.
  • From his reply you posted, "The name calling thing also shows what type of mentality I am dealing with. Have a nice day."

    Mark
    Collecting PSA graded Steve Young, Marcus Allen, Bret Saberhagen and 1980s Topps Cards.
    Raw: Tony Gonzalez (low #'d cards, and especially 1/1's) and Steve Young.
  • That was my response to him calling me a freak.
  • Sorry I misread your posting. That was your reply. I didn't see name calling in his e-mail so you confused me.

    Mark
    Collecting PSA graded Steve Young, Marcus Allen, Bret Saberhagen and 1980s Topps Cards.
    Raw: Tony Gonzalez (low #'d cards, and especially 1/1's) and Steve Young.
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