negative feedback
razzle
Posts: 993 ✭✭✭
I'm new to this board, but been lurking a while. I've enjoyed a number of the posts and have often been tempted to add a word. I saw some posts regarding neg feedback. Recently I won an auction from a vendor "numarkets" for a 82 unc set. When received, it was just cleverly packaged to appear to be a souvenir set. numarkets wouldn't respond to phone or e-mail or messages. E-bay wouldn't do a thing ( they just send those insulting automated platitude notes saying "their dog ain't in that fight", good luck ). So I contacted "squaretrade" as they offered their underwritten endorsement of numarkets. Neither numarkets or squaretrade would respond. I then gave a negative feedback to numarkets.
Several weeks later I received an e-mail from squaretrade saying that time had expired for me to respond to numarkets' challenge to the neg feedback, and they were removing the negative feedback. Of course, I hadn't received either of the two previous e-mails they sent which supposedly advised me of the challenge. I only got the third one, notifying me of the expiration. It's obvious to me that numarkets is a master at cleverly disguising phony sets, and that squaretrade is equally good at disguising the deceit of their vendors.
Paypal, bless their hearts, was magnificent, again. They refunded a portion of the price, less expenses (?), so all wasn't lost, and this isn't such a sad story. I did want to make it known, though, in case others have had similar experience, or are considering doing business with either of the above.
I'm still looking for the 82 or 83 souvenir sets...
Several weeks later I received an e-mail from squaretrade saying that time had expired for me to respond to numarkets' challenge to the neg feedback, and they were removing the negative feedback. Of course, I hadn't received either of the two previous e-mails they sent which supposedly advised me of the challenge. I only got the third one, notifying me of the expiration. It's obvious to me that numarkets is a master at cleverly disguising phony sets, and that squaretrade is equally good at disguising the deceit of their vendors.
Paypal, bless their hearts, was magnificent, again. They refunded a portion of the price, less expenses (?), so all wasn't lost, and this isn't such a sad story. I did want to make it known, though, in case others have had similar experience, or are considering doing business with either of the above.
I'm still looking for the 82 or 83 souvenir sets...
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Russ, NCNE
Russ, NCNE
<< <i>Flaminio is a genius. >>
I'm gonna put that in my sig
<< <i>How in the world would one fake a souvenir set? >>
There are a lot of aftermarket created sets listed on eBay. Most of them are very obvious, but some are done well enough to be deceptive, which is why I'd like to see the auction.
Russ, NCNE
Looking at the wide variety of jank that this guy sells, I think I can come up with an image of the seller:
<< <i>I'm new to this board, but been lurking a while. I've enjoyed a number of the posts and have often been tempted to add a word. I saw some posts regarding neg feedback. Recently I won an auction from a vendor "numarkets" for a 82 unc set. When received, it was just cleverly packaged to appear to be a souvenir set. numarkets wouldn't respond to phone or e-mail or messages. E-bay wouldn't do a thing ( they just send those insulting automated platitude notes saying "their dog ain't in that fight", good luck ). So I contacted "squaretrade" as they offered their underwritten endorsement of numarkets. Neither numarkets or squaretrade would respond. I then gave a negative feedback to numarkets.
Several weeks later I received an e-mail from squaretrade saying that time had expired for me to respond to numarkets' challenge to the neg feedback, and they were removing the negative feedback. Of course, I hadn't received either of the two previous e-mails they sent which supposedly advised me of the challenge. I only got the third one, notifying me of the expiration. It's obvious to me that numarkets is a master at cleverly disguising phony sets, and that squaretrade is equally good at disguising the deceit of their vendors.
Paypal, bless their hearts, was magnificent, again. They refunded a portion of the price, less expenses (?), so all wasn't lost, and this isn't such a sad story. I did want to make it known, though, in case others have had similar experience, or are considering doing business with either of the above.
I'm still looking for the 82 or 83 souvenir sets... >>
Any idea why you didn't receive the two emails about the challenge?
Apropos of the coin posse/aka caca: "The longer he spoke of his honor, the tighter I held to my purse."
I'm sorry to hear of your unpleasant experience on ebay. I think most of us have been there, being ripped off by a seller, having eBay do nothing, having Squaretrade do nothing, and maybe getting some satisfaction from Paypal and maybe not. So we feel your pain.
By the way, I've often heard negative comments on Squaretrade. Has anyone had a positive experience with them, or are they completely worthless (as my experience with them would suggest)?
Edit: IMO Squaretrade isn't good enough to be completely worthless. They are worse than worthless because they give the buyer some sort of confidence in the seller, so they are aiding the worthless sellers IMO.
An authorized PCGS dealer, and a contributor to the Red Book.
<< <i>Looking at the wide variety of jank that this guy sells, I think I can come up with an image of the seller: >>
They also have 97.3% feedback with 1695 negs and at least that many neutrals. Not somebody I'd even consider doing business with.
Russ, NCNE
Does this look like the set you bought?
If so, I'd note two things. a) It's obviously an aftermarket set, and b) Nowhere in the auction does the seller claim it's a Souvenir Set.
Russ, NCNE
No idea why I didn't get them. I do know that they are the first ones I've ever missed. Not in the spam folders either. I'm left to assume it's part of their strategy...
See my comments in my other post.
Russ, NCNE
<< <i>
<< <i>Looking at the wide variety of jank that this guy sells, I think I can come up with an image of the seller: >>
They also have 97.3% feedback with 1695 negs and at least that many neutrals. Not somebody I'd even consider doing business with.
Russ, NCNE >>
Plus 791 feedbacks mutually withdrawn. Means both gave a negative and then somehow agreed to withdraw them. Another bad sign. I concur with Russ's opinion.
An authorized PCGS dealer, and a contributor to the Red Book.
Razzle, IMO you are really lucky you got some of your money back. The part you didn't get refunded goes into your "School of Hard Knocks" scholarship.
For future reference, the collecting community knew that there woyuld be no US Mint sets available in 1982 and 1982 but each mint did assemble their souvenier sets. The P & D sets were never ever packaged together by the US Mint and were only available in individual envelopes. For authenticity, each set did contain a dollar sized mint medal and not the plastic token so common in the aftermarket.
Edited to add 1983 Souveneir Set Images (After Russ of course....)
The name is LEE!
"a) It's obviously an aftermarket set, and b) Nowhere in the auction does the seller claim it's a Souvenir Set."
You're right, I was fooled, yet, a) "obvious" is a very subjective adjective regarding the pics in coin ads and b) I didn't say it claimed to be a souvenir set, just that it was disguised to look like one.
Your comments about their 97% rating and the withdrawn feedback, as well as Rich's supportive comments, are both true and helpful. My post here is really to add emphasis to an already weak reputation, and to further alert others not only about numarkets as a vendor, but also about squaretrade as an endorser, and to draw attention to the "loophole" that squaretrade has found in the negative feedback indicator.
<< <i>Razzle, IMO you are really lucky you got some of your money back. The part you didn't get refunded goes into your "School of Hard Knocks" scholarship. >>
Razzle, a relatively inexpensive lesson from the "School of Hard Knocks". A lot less expensive than some lessons I and others have had. Don't be discouraged, learn from your mistake and move forward!
An authorized PCGS dealer, and a contributor to the Red Book.
<< <i>What made you think it was a souvenir set? Don't ss have metal mint tokens? >>
That was what I was hoping to see !! I was expecting fake metal mint tokens done under cover of darkness in secret Chinese reverberatory furnaces.
Thanks for the comment, very helpful. I think I was lucky to get anything back, too, as you say. I've made two claims through Paypal, both have been very positive. This numarkets set was the first negative feedback I've given, though a few other items I've "won" were marginal. No stranger to "hard knocks," I still regard my experiences with the e-bay auctions to be over-all positive. It's also true that I do not know what a souvenir set from 82-83 should look like, and, so, I suppose I shouldn't be bidding on a picture of one. Your comment gives me some hints, anyway, as I'd still like to complete my set.
An authorized PCGS dealer, and a contributor to the Red Book.
Hell I don't either, I'm not current on modern Mint products. I looked at some on eBay after reading this thread and the best I can tell ss have metal mint tokens and the envelope says "Souvenir Set" while the regular Mint sets have cardboard tokens.
Maybe that is how the seller got his neg removed? Anyway it was interesting to read that a neg won't stick unless you reply to the squaretrade emails if the seller is a member of squaretrade.
<< <i>It's also true that I do not know what a souvenir set from 82-83 should look like >>
This is what authentic sets look like:
And here's another common aftermarket set:
Russ, NCNE
Thank you very much for posting the pictures. I must say I was pleasantly surprised to find the cathartic relief just from having expressed it here, and having received so much interest, comment and helpful responses.
KP stands for Krause Publications, Iola, WIsconsin, publisher of Coins magazine. These were put together (second set in photos) to offer this year set for those who could not get to the Denver or Philadelphia gift shop to get the official souvenier sets. It was well known back then that it was just a collection of uncirculated coins, but now I guess it could be misconstrued to infir an actual US Treasury Mint Set. Interesting lesson for borderline coin deals of e-bay.
"Keep your malarkey filter in good operating order" -Walter Breen