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Help with Ebay situation - Input please..........UPDATE
Sandhawk
Posts: 1,154 ✭✭✭
I won an ebay auction (not a coin this time) from a seller in the UK on April 8,2006. Seller has 5 positivefeedback (no negs) - I take a chance and win this for 223 GBP + 48 GBP for DHL shipping. I pay with paypal immediately - seller is NON-US Verified Premier Member with almost 400+ vefified buyers (feedbacks) on Paypal. 2 days later, Seller gets NARU'd. I email him that I would like my DHL tracking number to track the package.
He responds that he has problems with Ebay account and as soon as he gets it straightened out, he will ship the package. I respond by forwarding my winning auction email from ebay and my Paypal notice of payment to him. A week later, no word, so I email him again asking for a tracking number. He says he is having problems with DHL and will ship soon and send tracking number.
Another week goes by and I email him today to ask about my package and here is his email:
HI I AM SO SORRY ABOUT THIS I HAVE BEEN PHONING DHL FO RTHE PAST TWO WEEKS
I HAVE BEEN WAITING IN EVERY DAY.
I AM SORRY ABOUT THIS DELAY AND IT IS NOT CAUSED BY A FAULT BY ME.
I AM GOING REORDER A COUREER AND I HOPE TO CLAIM BACK FROM THEM IF NOT I WILL
FOOT THE BILL
SORRY ABOUT THIS
AS SOON AS THE ITEM LEAVES ME I WILL SEND YOU THE TRACKING NUMBER I HOPE TO
HAVE WITH YOU NEXT WEEK LATEST
ONCE AGAIN I AM SORRY AND THIS IS NOT HOW I LIKE TO DO BUSINESS
THANKS LEE
Quoting xxxxx@xxxxxxx:
> Hi Lee,
>
> It has been 2 weeks - Have you shipped the slides yet ? I haven't seen an
> email with the tracking number.
>
> ME
>
> ++++++++++++++++++++++++
I don't ship DHL and I don't understand why he would be asking the courier for a refund if he hasn't shipped the package?
Should I wait a little longer and see what happens or just go ahead and file a complaint with Ebay and Paypal?
I really wanted this item, but I'm getting frustrated as hell - especially since I paid enough for next day shipping from the UK.
If a seller is NARU'd - will that hurt my chances of getting my money back from paypal?
Do I just need to dispute the charges with my CC company (would rather have my $400 US back than worry about getting my PP account cxld) ????
Your thoughts please !!
0
Comments
Gotta link to the auction? It sometimes helps...
<< <i>Seller has 5 positivefeedback (no negs) - seller is NON-US Verified Premier Member with almost 400+ vefified buyers >>
If he only has five eBay feedback, but nearly 400 PayPal transactions, he's been NARU'd before under another handle.
Russ, NCNE
Auction in Question
I just tried to file the dispute with Paypal, but they are experiencing Technical Difficulties............
Just filed complaint with Paypal - and get this message from seller:
HELLO PLEASE CAN YOU CANCEL THIS DISPUTE
IT IS EXTRAMLY IMPORTANT AS I HAVE A LARGE PAYMENT TO MAKE AND I CANNOT DO IT UNTIL THIS DISPUTE IS CANCELED.
I HAVE SENT YOU THE INFO ABOUT THE ITEM AND YOU DID NOT NEED TO OPEN A DISPUTE
LOOK AT MY FEEDBACK
PLEASE SORT THIS
I AM PAYING AN EXTRA £35 TO POST YOU THESE I AM LOSING MONEY AS IT IS.
THANK SLEE
<< <i>IT IS EXTRAMLY IMPORTANT AS I HAVE A LARGE PAYMENT TO MAKE AND I CANNOT DO IT UNTIL THIS DISPUTE IS CANCELED. >>
You got his limey balls in a vice now
<< <i>
<< <i>IT IS EXTRAMLY IMPORTANT AS I HAVE A LARGE PAYMENT TO MAKE AND I CANNOT DO IT UNTIL THIS DISPUTE IS CANCELED. >>
You got his limey balls in a vice now
crank it a little tighter now..... he knows the only way to straighten it out is ship items or refund, don1t cut him ANY slack.
<< <i>IT IS EXTRAMLY IMPORTANT AS I HAVE A LARGE PAYMENT TO MAKE >>
Excellent. That means the funds are available.
Russ, NCNE
Actually Russ,
It means the funds WERE available (to him) that is.........at least I know PP has my $400 US frozen
Also,
My bank won't allow me to file a dispute until after 30 days have passed - I already tried !!!
Thanks!
<< <i>in your settlement, please try and obtain a copy of the new cherrypickers guide for me!
Thanks! >>