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Just Got Off The Phone With PayPal; Confirmed/Unconfirmed Address Problem

image Won a coin tonight and my Paypal receipt said my address was unconfirmed. Called PayPal. They are aware of the problem and was supposed to be fixed last night. Now scheduled to be fixed Saturday. Mentioned to this person that customers should have been notified via email or post something on their website. To get around this do not pay for items through eBay. Go to PayPal website and "Send" payment using the "Goods; Other" method of payment. This should show addresses as confirmed. I can understand the buyers of my Sunday Auctions being pissed like I am right now. We all want our coins as quickly as possible and this has held up alot of shipments. Not Good, Not Good at all!

Comments

  • LeeGLeeG Posts: 12,162
    I felt this was important to TTT. Maybe some folks missed this.
  • nencoinnencoin Posts: 1,278 ✭✭✭✭
    I was noticing a rather large percentage of Unconfirmed payments coming in the past few days, and I've actually denied a couple of them (the higher risk coins and/or higher dollar coins). Now I found out from you that Paypal was aware of the problem and they did not notify us?! Wow - that's really poor.

    Thanks for the heads up, Lee.

    Chris


  • << <i>Paypal was aware of the problem and they did not notify us?! Wow - that's really poor. >>

    Paypal=Ebay. Enough said.
  • nencoinnencoin Posts: 1,278 ✭✭✭✭
    Here's part of the reply I received from our paypal rep when I emailed him this morning:

    "I apologize for any inconvenience in that matter. This matter has been
    resolved as of 9:30pm CST. last night.

    Not everyone was effect by this issue so it was hard to detect who and who
    was not effect by this."


    So.....since not 'everyone' was affected by the issue, they figured they just wouldn't tell anyone at all. LOL. VAMs summed it up rather well, I'd say. Paypal=eBay. Enough Said.
  • ebaytraderebaytrader Posts: 3,312 ✭✭✭


    << <i><< Paypal was aware of the problem and they did not notify us?! Wow - that's really poor. >>

    <<Paypal=Ebay. Enough said. >>






    Zaktly!

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