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It's just plain awful trying to order something from the Mint
CoinHusker
Posts: 5,034 ✭✭✭
Here's my adventure with the Mint this morning:
I make my first call @ 10:58 (11:58 ET) and the customer service/sales rep asks to take my order, I say "I would like the Westward Journey Nickel coin and Medal set" he says, "they are not on sale for another 2 minutes", and I say "well, what can we talk about for 2 minutes?, he says, "I'm sorry I cannot do that" and hangs up. Probably missed the opening bell by 30 seconds.
It takes me another 45 minutes to finally get through and make my order. I ordered the coin and medal set last year at about 11:30am and never got them, it will be interesting to see if I get them this year.
The beauracratic mindset never ceases to amaze me
PS Have they recetly outsourced the phone orders to India? Everytime I order now, I can hardly understand the person taking my order.
I make my first call @ 10:58 (11:58 ET) and the customer service/sales rep asks to take my order, I say "I would like the Westward Journey Nickel coin and Medal set" he says, "they are not on sale for another 2 minutes", and I say "well, what can we talk about for 2 minutes?, he says, "I'm sorry I cannot do that" and hangs up. Probably missed the opening bell by 30 seconds.
It takes me another 45 minutes to finally get through and make my order. I ordered the coin and medal set last year at about 11:30am and never got them, it will be interesting to see if I get them this year.
The beauracratic mindset never ceases to amaze me
PS Have they recetly outsourced the phone orders to India? Everytime I order now, I can hardly understand the person taking my order.
Collecting coins, medals and currency featuring "The Sower"
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I'm sending it back! I called them last night and they are crediting my postage but it's a hassel.