Conflicting payment instructions-opinions and advice sought

Boom · June 19, 2004 2:42PM

I would like to ask a rather serious question. I will provide the link to ebay seller cambrittcoin. Just check out how he contradicts his own payment instructions. What would you suggest? When a buyer goes to check out he sees this...Visa and Mastercard accepted atop each and every item's page and again underneath his completely contradictory payment instructions. I have asked live chat about this and even emailed Safe Harbor and have not heard back from the but this is not at all right! Check this out. Look at the top and again UNDER his instructions. What to do about this? He offers no insurance either! V Second attempt

wallstreetman · June 19, 2004 2:46PM

Simple, don't buy from him!

Boom · June 19, 2004 2:56PM

I can do without that WSM. The link works now. As you open it, do you not see Visa and Mastercard accepted and again at the bottom? However if you look at his instructions he states just the opposite. First thing I do is check feedback then accepted payment. Everything checked ou but when it came time to pay, the exact opposite was true and he offers no insurance. It's like that on ALL his items. Constructive opinions and advice appreciated because this is now after the fact! Thank you.

Placid · June 19, 2004 2:59PM

Email and ask him if he takes credit cards or not. Also ask if you can get insurance if its not already included in the shipping costs.

Wait to pay until you get a response.

Boom · June 19, 2004 3:03PM

This was his response...

NO I TOLD YOU I DO NOT TAKE CREDIT CARD IF YOU DONT WANT THE COIN THATS
AL RIGHT, MONEY ORDER OR A PERSONAL CK THANK YOU

K6AZ · June 19, 2004 3:09PM

The guy has a perfect feedback record over several hundred transactions. I would get a money order and pay that way. That looks like too nice a coin to pass up for a petty dispute, and I don't think he will run off with your money.

Placid · June 19, 2004 3:10PM

Sounds like they are giving you a out if you don't want to pay by check/mo. Your choice.
This person does put Payment methods accepted Visa/MasterCard in his auctions so its just asking for buyer issues on their part.

wallstreetman · June 19, 2004 3:11PM

Sorry, I did'nt know it was after the fact! Its still simple though, no response and agreement, no pay! He does have 100% positive feedback, whatever you want will probably be okay with him.

wallstreetman · June 19, 2004 3:14PM

Unless he does'nt take credit!

Boom · June 19, 2004 3:22PM

The following is what I emailed him when it came time to pay. I wrote several asking him politely to agree mutually to forego the transaction and his answer is posted above.

Look at your item's page. Right there on top, on the left hand side it says the following! (See Below)This coupled with your feedback is the ONLY reason I bid. You have contradicted yourself and then you go on to say at the bottom of the page- No credit cards and insurance NOT offered. I believe it best if we mutually agree to forego this transaction as I will not do business this way. Any suggestions?
Regards,
pittbreeder

You are signed in

Congratulations! You won the item!

Payment methods accepted:
Visa/MasterCard

airplanenut · June 19, 2004 4:01PM

Considering he wrote NO CREDIT CARDS whereas Visa/MC were a check box, I'd go with what he wrote... then again, an email prior to bidding would have saved this from happening.

FrattLaw · June 19, 2004 4:21PM

It's contradictory but with perfect feedback I wouldn't worry -- not over $150.

If he lets you out, and your not comfortable -- get out. But I suppose if he's willing to let you out (1) he's trustworthy (2) you got the coin for less than he expected.

I don't think you can force him to take credit cards despite what his page says. If he isn't set up to except it, what could you do?

Michael

Boom · June 19, 2004 4:40PM

Thanks all. When I bid on the fly I first look at feedback and longevity on eBay. Then I will check out what form of payment is

accepted. With all these positives right before me I saw no need to look any further, never even thinking that an established

seller of this caliber would make repeated errors without catching them.

UncleWiggly · June 19, 2004 5:12PM

Did you ask him if he will insure it? I have been seeing this allot and have asked every seller and have been given about the same answer. Has something to do with how e-Bay has them setting it up. Or some sort of mix up on how it's suppose to be done. But, the story I get is if the insurance is not included in the shipping, then they are suppose to put something in the insurance line. However, if they leave itblank, it comes up none. Any of you sellers know anything about this. I have also seen the conflicting "no credit cards" and then "visa and mastercards accepted." Both times I contacted the sellers and what it boiled down to was that they were just not wanting to deal with paypal. Both were members of the ANA and one is well known and advertises in the ANA mag. So, they took my credit card over the phone. I don't know about your case, but it might be something like that.

Four sellers on e-Bay that I've dealt with for some time that can take credit cards directly now have my credit card number on file.

oreville · June 20, 2004 1:06AM

boom: Buy that coin! Pay by personal check.

Also about sellers making mistakes? Happens all the time. Even you and me.

Just look at this and you will understand what I mean.

eagle7 · June 20, 2004 1:15AM

He may just not be computer literate enough to edit out the visa/mc accepted part of the web page. That is an automatic function. You have to turn it off. I would do as he says. If you will not pay by any other method then find another coin and purchase it from a person who takes credit cards!

razorface1027 · June 20, 2004 1:21AM

Boomski;
Whenever I sold a the bay, I too, never offerd insurance because it automatically is included with the S&H. Nothing that I sell goes out the door w/o insurance. Even if it's a $34.00 item, I make sure that I put a $51.00 insurance charge on it so the recipiant has to sign for it (I don't trust that little red stamp they put on it...means NOTHING). Anyhow, The contradiction in the s&H charges is probably an oversight on the seller. I've found, all too often, that many sellers do this. I simply email them and ask what's the scoop, and they usually reply; "Sorry, I haven't got around to changing it." I've purchased from this seller (Cambritton) in the past and had no problems.

XpipedreamR · June 20, 2004 1:23AM

There is an inconsistency with the terms stated in the auction. I would go with what the seller has actually written in the auction. Or email the guy beforehand if you have a question.

It's a nice looking coin. Just send him a money order! Did you want to pay with credit because you are short on cash, and were planning on flipping the coin (maybe even getting it upgraded, and then selling) before you actually had to pay for it? If this isn't the case, then I think you're just being stubborn

razorface1027 · June 20, 2004 1:29AM

then I think you're just being stubborn

...OH..that he is!

roadrunner · June 20, 2004 1:36AM

What's the big deal about paying by MO or check? Any number of times I've wished the seller had diff terms. In many cases there were contradictory terms as ebayers pretty much use the canned set up. Just follow through on your obligation and pay up. I've never used a CC on ebay and avoid all sellers who request it is the only payment option. MO's are a pain in the butt to go and get, but once in a while it doesn't hurt to visit the Post Office!

roadrunner

Boom · June 20, 2004 5:07AM

ME.....stubborm?? Surely you jest!

Actually, it's not about paying by credit card at all. You would think with that many

items and this same repeated faux pas, he would have ammended it by now. It's just a matter of principle. He has Visa/

MasterCard accepted atop the page and even under his payment instructions which are exactly opposite. What reallly irks me

is the no insurance bit on top of this repeated boo-boo. This man with 100% positive feedback needs to get his head out his

derriere.

Tell ya what. I'm going to ask him about the insurance right now! If he insists that I do not have the option to cover my butt

then....NO SALE! Man, I showed this to live chat and the little chat guy was just as confused as the seller. I was just telling a

fellow board member that I don't care for people with HIA disease let alone people with HIA disease AND an attitude!

Let me check this dude out! At the very least I'll see to it that he changes this puzzle so that this fiasco never transpires again.

291fifth · June 20, 2004 5:10AM

<< <i>Simple, don't buy from him! >>

Wallstreetman is right. Sellers with confusing terms should be avoided.

relayer · June 20, 2004 5:17AM

Boom - it sounds like you enjoy making your life more complicated than it needs to be. Just send him a check for $160, get your coin and move on.

Boom · June 20, 2004 5:31AM

Rest assured, Relayer, nothing could be further from the truth.

hojodojonono · June 20, 2004 5:58AM

Boom. I just read this in one of your auctions. Please take time to review my feedback, read and comprehend the payment instructions and should you have any questions, by all means, feel free to contact me.
Even though the seller didn't ask you to read and comprehend, it's always a good idea to just go ahead and check these details anyhow prior to bidding so there is no confusion once the auction is over. You will find that most sellers are good honest people, but being simple humans, they can on occasion make a mistake. When you encounter a problem like this, the first thing to think about is how you would like to be treated if God forbid you ever make a mistake.

Boom · June 20, 2004 6:29AM

Very true. Funny you should mention that. I try to treat people the way I would like to be treated however,

not everyone feels this way as is proven by all the cons, scam artists and people trying to steal others' identities.

I suppose that is what made God, when He was amongst us by the Name of Jesus, so special. He had the

ability to forgive unspeakable acts committed against Him and continues to still do so to this very day, whereas on the one

hand if we do not protect ourselves and constantly turn the other cheek- give unto everyone who would borrow from us

without expecting repayment.....etc etc, while we would find favor with God-the world, on the other hand, would run right over

us just as they did Him. This is the conflict between our Spirits and the flesh. Our spirits may be willing but our "selves" our

humanity has this inate, engrained drive to survive. This could get deep. If we are to continue this it should be on another

forum as surely we do not want to infringe on other peoples' rights. Afterall, this IS a coin forum!

relayer · June 20, 2004 6:36AM

I'm not quite sure, but I don't think God really cares if you can't use your credit card to buy your quarter.

BigE · June 20, 2004 7:08AM

I think Jesus was against credit cards because he didn't believe in interest-----------------------------BigE

BIGDAVE · June 20, 2004 7:43AM

My auction states i take CC ,But i Dont , it says insurance not offered But it is .....

auction

ksteelheader · June 20, 2004 7:58AM

Life is merely a series of choices. You surely saw this conflict before bidding. You chose to bid. Now, you want to change the rules. You should not have bid, or, at least, contacted the seller to get the facts straight.....

UncleWiggly · June 20, 2004 8:04AM

<< <i>What's the big deal about paying by MO or check? Any number of times I've wished the seller had diff terms. In many cases there were contradictory terms as ebayers pretty much use the canned set up. Just follow through on your obligation and pay up. I've never used a CC on ebay and avoid all sellers who request it is the only payment option. MO's are a pain in the butt to go and get, but once in a while it doesn't hurt to visit the Post Office!

roadrunner >>

I pay with nothing but credit card. More protection if it is a rip off. I sent a M.O. ONE time and got ripped royally. The bank is going to give me my money back? At least with my credit card, if it is a out right scam, they'll take the charge off and go after the person.

razorface1027 · June 20, 2004 8:59AM

I think Jesus was against credit cards because he didn't believe in interest

Maybe he had no interest in believing in intrest.; therefore, he's not interested in our paying intrest which is a very interesting subject that should be in the open forum.

ldhair · June 20, 2004 9:28AM

Let me see. The guy has a 100% feedback rate.

He didn't know how to fix this in his listing or just made a mistake.

For that he gets this. Ain't it fun to sell on Ebay.

Boom · June 20, 2004 12:16PM

<< <i> You surely saw this conflict before bidding >>

Wrong Ken The page was before me. I saw the item, how long was left in the auction, where it stood price-wise. I then saw

directly in front of me Visa and Mastercard accepted. I glanced to the right and saw feedback percentage & how long he's been around. I glanced towards the bottom of the page and saw credit cards accepted AGAIN! At this point, this is all I need to know.

I make it a point NOT to send ckecks, money order, cashiers checks etc because I've been burned before. Had I even remotely seen no credit cards accepted in the smaller print, at the very least I would have used the ask the seller a question feature and asked WTF is it?

I asked for your opinions regarding mixed signals NOT about how or why I choose to pay the way I do. Thank you.

Huh-huh. Your humor about God, Mr Doug by the Sea, has me is stitches. Ha...ha. Oh BTW Big Dave, since you are admittedly aware of your error you DO have the ability to change and clarify the situation, ya know!

I'll be back!

Boom · June 21, 2004 2:12AM

UPDATE...eBay's Customer Service's Response to my questionning the ethics of this fiasco edited for space! 6-21-04

There are several steps that you can take to ensure that this purchase
is successfully resolved, including contacting the seller by telephone,
using a secure method of payment, and requesting that the seller ship
the item insured. Please refer to the help page at the link listed below
for more information about the options available to you:

http://pages.ebay.com/help/confidence/items-ov.html

The listing does state that credit cards are accepted. I can understand
your frustration for a seller who is refusing to complete a transaction
according to the auction terms. In order for me to take action on your
report, please send me a copy of the actual email along with its full
header where the seller refuses to sell the item that was properly won.
Also, please be advised that, in order for eBay to investigate this
matter further, you must submit the email and header in a single email.
*****************************************************************************************************
As you can see, even eBay is admitting that the seller is refusing to complete the transaction per his own terms.

They also go on to say he should offer insurance which he does NOT!

Boom · June 21, 2004 2:37AM

This whole "Issue" with me can best be summed up in one word......PROTECTION....or the lack thereof.

I don't have a problem with a money order, sent requiring a return receipt for my peace of mind - No running

off with the money claiming, "I never got it!" and insurance, again for peace of mind to, in fact, know that I

will either receive what I am paying for or a refund! THAT'S IT...the whole thing in a nutshell.

I appreciate everyone's comments. Thank you.

Conflicting payment instructions-opinions and advice sought

Comments

Leave a Comment