eBay Feedback: What Does It Mean To You?

braddick · October 22, 2003 2:47AM

I've always thought of eBay feedback as I do a grading scale. For example, a Positive Feedback is akin to an "A" (with a glowing narrative attached) or a "B" (with a positive attribute of the auction attached) or even a "C" (with little in the way of a comment). If the auction meets my minimum expectations I'll leave a positive. If the auction is NOT a scam but also (many) promises of the auction or subsequent emails are broken and much follow up on my part is needed to complete the transaction, then I'll either leave no feedback or a Neutral. Even then, I weigh this carefully as in the eBay community, a Neutral is preceived as close to a negative experience.

Now an auction that is misrepresented and NOT corrected warrants a Negative Feedback. It is these feedbacks that speak in a loud voice to others to approach with caution. If the Negative Feedback is used often for much less offenses I'm afraid it'll delute the overall impact and have litte effect on the Seller/Buyer.

A Negative is like an "F" (or a severe "D-") on a report card.
What are your thoughts?

Fairlaneman · October 22, 2003 3:02AM

A positive to me is in the range from C to A. The reason I say this is because people have different opinions about a item. Some of the Car parts I have sold were C's in my opinion but a "A' feedback statement has came from buyers. When buying on Ebay if I get a Real Cool coin or Car Part I wll give a "A" Feedback with all of the praise possible. If its a C item I will acknowledge that the Seller did his part to complete the transaction.

If a buyer or Seller does not do his part in the transaction he gets a Negative which is a F all the way. So far in 2+ years only 3 F's have been given out and none received. All F's were given for non-payment.

Ken

291fifth · October 22, 2003 3:05AM

Given that many eBayers won't post neutrals or negatives because of the revenge negative factor I view such postings as very serious. I try to check the neutrals or negatives to see if they are legit. If they are I will multiply the number times 10 to make up for the neutrals and negatives that should have been filed but weren't.

MapMaker · October 22, 2003 3:07AM

I never have left a negative feedback as I don't want one in return. Many Ebayers who deserve Neg's dont get them for this reason. These same bad Ebayers will not rate you until they have been rated knowing they may get a negative if they leave first feedback. I guess I would leave negative if situation were to grevious to ignore, like an out-right scam.
Regards, MapMaker.

RiffRaff1967 · October 22, 2003 3:26AM

I've seen people leave Positive, and state that they were not happy - like stated before - because they are afraid of the retaliatory neg. If I see a few negs and neutrals that all say basically the same thing - I then look through some of the positives to see if there are any unhappy positives.

I've only left one negative, for an item that was totally misrepresented. After several e-mails and phone calls to try to clear up the situation (basically begging him to fix the situation so that I would not have to neg), and him basically telling me to F*$# Off - I neg'd him. He then neg'd me, which I in turn had removed via square trade.

Neutral is a different story. I personally have never left a neutral, but I've seen them done when you know it should have been a neg, and I've seen them say "great seller". I agree that this seems to be unclear, but if I was ok with the final resolution of a transaction I would probably leave a positive even if there was some work involved.

TheNumish · October 22, 2003 3:27AM

I decided that unless I actually lose money I won't leave a negative. If I have an auction and the person doesn't pay I just leave a neutral. I just don't want to get a negative in retaliation. It would hurt me more than anything. Usually when someone doesn't pay they have almost no feedback anyway.

eBay Feedback: What Does It Mean To You?

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