@PerryHall said:
If a buyer wins an auction or hits the BIN, can he give the seller a neg if the seller subsequently cancels the sale?
Never got a response. Anyone know?
I’m not certain but think that under such circumstances, there’s not a completed transaction for which the buyer can leave feedback.
When I buy a coin using the BIN. the payment is automatic on my credit card. Once paid for, I consider myself to be the owner of that coin even though I haven't received it yet. If the seller reneges on the transaction and refunds my money, I think the seller deserves a neg.
I strongly agree that the seller deserves a negative under those circumstances. But I still think that once the transaction’s cancelled, there can’t be a negative feedback reflected. I’d love to be wrong.
What circumstances? Suppose there is a legitimate reason for the cancelation?
If it’s a “legitimate” reason, you’ve answered the question for me.
The problem is, how does the buyer know?
I was, at one time, juggling 4000 inventory items. On a couple of occasions, I could not find the item. There were times when I accidentally duplicated a listing.
I've actually never canceled a sale because I didn't like the price. I've even paid $10 to get rid of an item 🙃 when the shipping was higher than anticipated. But, there were maybe half a dozen times when I could not complete the sale for the reasons mentioned.
The buyers were always understanding and never left negative feedback. Bu, they really couldn't know.
Similar, but different. Last week, someone won an auction and then requested cancelation because "it was a mistake". I offered it to the underbidder who accepted. But, often, people consider such events as indicative of shill bidding.
You either trust or offer grace, or you treat everyone as though they are always trying to scam you.
[Note: in the case that started this thread, the seller relisted the item so it is more obviously suspicious. ]
How about eBay allowing feedback (neutral or negative? from the buyer when the seller cancels a sale and the feedback is restricted to copying the message(s)/reason(s) provided by the seller?
Mark Feld* of Heritage Auctions*Unless otherwise noted, my posts here represent my personal opinions.
Concerning this thread:
I wrote the title in headline style to avoid subjectivity. i did not characterize the sellers, but I did say that they priced it stupidly. I understood why they did it. I accepted it. Two of the refunds were a blessing.
I complain about no result of any action that I take on eBay. I love it, but it’s a hole, despite many honest, helpful people that I have met and continue to frequent, buying and selling.
It’s taking care of one’s things, consequences if one does not.
I asked AI how an extreme, provincial philosopher would reduce the opinion to a sentence that is rendered colloquially—
“Show me a man who don’t love his wife and dog, and I’ll take them both down the road.”
Edit, changed “thread” to “title” and “argument” to opinion”
A buyer can still leave feedback on a canceled transaction, unless the seller canceled the order because the buyer didn't pay.
If a buyer requests to cancel an order – either by submitting a cancellation request on eBay or by messaging the seller – we'll remove any negative or neutral feedback which relates to the cancellation. This applies whether or not the seller accepts the cancellation request.
A buyer can still leave feedback on a canceled transaction, unless the seller canceled the order because the buyer didn't pay.
If a buyer requests to cancel an order – either by submitting a cancellation request on eBay or by messaging the seller – we'll remove any negative or neutral feedback which relates to the cancellation. This applies whether or not the seller accepts the cancellation request.
Thank you, Jeremy - I’m glad I was mistaken.
Mark Feld* of Heritage Auctions*Unless otherwise noted, my posts here represent my personal opinions.
Comments
Corporate policy determines outcome as well, two chains here give you the items.
How about eBay allowing feedback (neutral or negative? from the buyer when the seller cancels a sale and the feedback is restricted to copying the message(s)/reason(s) provided by the seller?
Mark Feld* of Heritage Auctions*Unless otherwise noted, my posts here represent my personal opinions.
Concerning this thread:
I wrote the title in headline style to avoid subjectivity. i did not characterize the sellers, but I did say that they priced it stupidly. I understood why they did it. I accepted it. Two of the refunds were a blessing.
I complain about no result of any action that I take on eBay. I love it, but it’s a hole, despite many honest, helpful people that I have met and continue to frequent, buying and selling.
It’s taking care of one’s things, consequences if one does not.
I asked AI how an extreme, provincial philosopher would reduce the opinion to a sentence that is rendered colloquially—
“Show me a man who don’t love his wife and dog, and I’ll take them both down the road.”
Edit, changed “thread” to “title” and “argument” to opinion”
Here's the policy: https://www.ebay.com/help/policies/member-behavior-policies/order-cancellation-policy?id=5298
The two key points regarding feedback:
A buyer can still leave feedback on a canceled transaction, unless the seller canceled the order because the buyer didn't pay.
If a buyer requests to cancel an order – either by submitting a cancellation request on eBay or by messaging the seller – we'll remove any negative or neutral feedback which relates to the cancellation. This applies whether or not the seller accepts the cancellation request.
Thank you, Jeremy - I’m glad I was mistaken.
Mark Feld* of Heritage Auctions*Unless otherwise noted, my posts here represent my personal opinions.