Was I Wrong? (Neutral Feedback on eBay)

winesteven · September 26, 2025 5:50PM

I buy many coins on eBay (usually low priced coins), and without exception, I always leave feedback. As best as I can remember, I’ve never left any feedback other than Positive.

The coin was fine, and shipping was quick. BUT, I messaged him TWICE, each time politely asking him to remove his (now my) coin from HIS Registry set! He did not!

You all know the following routine - I now had to waste MY time to take two photos with today’s newspaper in the background to prove I have the coin in my possession, upload each photo from my phone to my desktop, then upload each photo to the PCGS tool, then wait for PCGS to remove the coin from his set so I can have the pleasure of having it in my Registry set (nowadays, PCGS is quick).

As such, I left neutral feedback, stating the above, and making sure I started out my comment that the coin and shipping was fine.

Was I wrong? I’d like to hear what our resident eBay expert, @jmlanzaf also thinks.

Steve

HTW · September 26, 2025 6:55PM

I don’t think so, meaning I think neutral feedback was fair. Negative would have been unwarranted I agree with you on that. After all his main obligation he performed well, as a seller on eBay. I had a small store on eBay for about 4 years. Extra money I’m retired at 59. I sold nearly every sub $1000 coins that I had (not ALL of course) as I transformed my collection over those years to about 400 slabs. But I have no more “eBay appropriate” coins anymore. I ran a lot of auctions and unless it was a very special coin anything above a grand just didn’t do that well. I need to consign with Great Collections, Heritage, etc. there are few deep pockets on eBay I found out the hard way.
I’m telling you this because even though for me it didn’t pay my bills and I simply sold for nicer coins of some extra money. But I found it very very consuming mentally at times to maintain my %100 feedback I worked VERY hard for. Glad that’s over though.
So I look at it from that perspective. I mean maybe this seller didn’t give a crap. I did and I took that very seriously.
Your timing is perfect as I just had my own eBay experience as a buyer. Bought 3 2021 BU Silver Eagles (who isn’t buying or selling gold and silver these days) and all 3 had milk spots, badly too so the photos this guy used weren’t what I got. Sent him a very sarcastic message telling the guy I’m returning them and thanked him for wasting my time. He wrote back and obviously said he’d accept the returns. I sent them back today in fact.
But I have no idea if this guy sells on eBay as a full time job. I guess I’m too afraid to take food off of some guys dinner table.
So I leave nothing. Sometimes it ain’t easy especially the really egregious instances, but so far I just skip the feedback.
I think what you did was fair.
Take care my friend
HTW #1 in Everyman Morgan Set

davewesen · September 26, 2025 8:35PM

I feel you are wrong assuming that the coin is registered in their set or inventory, unless you have reason to believe otherwise.

winesteven · September 27, 2025 1:54AM

The coin was absolutely registered in the set of the seller! How do I know that? When I plug the cert number into the PCGS “Verify” tool, it shows me the name of the Registry set where the coin is currently registered! And the name of the Registry set is…… the EXACT name of the seller!!!!!

Please see in my original post that I indicated in all caps AND in bold that this coin was in HIS Registry set!

Steve

lermish · September 27, 2025 6:05AM

It's absolutely something that I could see myself doing...but I still think it's is a bit of an overreaction. There is no excuse for him ignoring messages.

Would you have done the same thing if it was in some other random person's registry, and not the seller's?

I totally get it but I would probably lean towards you being in the wrong on this one.

winesteven · September 27, 2025 6:27AM

Had it been in someone else's Registry, I would not have faulted the seller at all!

oldsmagnet · September 27, 2025 7:48AM

If it's in his own registry, there's no excuse in saying he doesn't know how the system works. Even if it's an honest mistake, or PCGS has him locked out of his account or something, the failure to acknowledge any follow-up messages is still a major fail within the ebay system. That on its own should probably be enough to warrant neutral feedback

WAYNEAS · September 27, 2025 3:57PM

@winesteven
I applaud you for doing so.
I say that we all should start leaving neutral feedback to those that put us thru the burden of getting a coin into our set registry that they sell and do not release.
There are many here who will say why it is in poor taste to do so because of this reason or another.
I say there are more of us having to jump thru hoops than there are excuses of why they can not release it, especially in not replying to an email request to do so.
I always leave positive feedback upon receipt of the coin but will hold off on doing so until that coin becomes part of my set.
If I need to go thru the process, I too will leave "NEUTRAL FEEDBACK" stating that the seller did not respond to requests to do so and detailing why I had issues but also leaving the positive things about the transaction.
Wayne

jt88 · September 28, 2025 10:03AM

I think you did it right

Downtown1974 · September 28, 2025 11:03AM

I think you’re right in this scenario. He ignored messages from you and PCGS. PCGS sends emails to former coin owners to delete them too. It’s his lack of communication that bothers me. I know life gets in the way, but it takes the same amount of time to reply to an eBay inquiry as it does to send a selfie to someone from their smarty-pants phone.

Samets · September 29, 2025 5:15AM

IF the seller doesn't respond, then the neutral feedback is appropriate in my eyes.

golden · September 29, 2025 4:57PM

I think that you were right.

jfriedm56 · September 30, 2025 1:19PM

You did the right thing Steve. I know how frustrating it can be waiting on the previous owner of your coin to delete it from their registry. PCGS does a pretty decent job clearing the hurdles to get the process moving. You could have given a negative response which may be warranted, but you were considerate. Unfortunately some people just don’t care. Zack.

Sagittarius · October 1, 2025 10:00AM

You were 100% right Steve.

danegeld5 · October 1, 2025 10:28AM

I think its a over reaction on your part, its frustrating to be sure, however you have no idea if he ever recived the messages to remove the coin from PCGS or they didnt go into his spam folder, or something in their life prevented them from timely removing the coin.. Further you dont know if PCGS website wasnt wonky when he tried to remove it or any other factor. I speak from the personal experience that 50% of what i do here ended up with a error message and i had to come back latter and try again. YMMV

winesteven · October 1, 2025 10:45AM

@danegeld5 said:
I think its a over reaction on your part, its frustrating to be sure, however you have no idea if he ever recived the messages to remove the coin from PCGS or they didnt go into his spam folder, or something in their life prevented them from timely removing the coin.. Further you dont know if PCGS website wasnt wonky when he tried to remove it or any other factor. I speak from the personal experience that 50% of what i do here ended up with a error message and i had to come back latter and try again. YMMV

Thanks for sharing your thoughts. i agree each of those scenarios in theory are possible. But what I know as a FACT is that when he sold me this coin it was in his Registry set, so the courteous thing to do is to remove that coin once I paid for it and had it in my possession!!!

Steve

Mark · October 4, 2025 6:46AM

@winesteven What you did was OK but unlike the other respondents I think maybe a negative was warranted. And I think @HTW should also have left a negative. Yes, I know that negatives are harmful for the seller but to not leave any feedback or a neutral feedback is harmful to buyers (who may wind up buying from a sketchy seller) and to other, more ethical sellers (who are not differentiated from the less ethical sellers), I know this view my not be popular, but I think ignoring buyers and the other sellers is overlooking other affected people who are harmed by less accurate or no feedback. But, of course, this is my opinion and you opinion may very reasonably disagree.

NewEnglandNotes · October 4, 2025 6:51PM

Once I realized that certain sellers could get negative feedback removed if they called Ebay and cried, I figured it was useless. I haven't left feedback on Ebay in years because of it.

wondercoin · October 5, 2025 1:53PM

Messages can get lost in the shuffle so it might have been advisable to have given a final message stating if you didn't hear back it would affect the feedback on the transaction. Then if they still didn't, I'd feel better leaving it.

Wondercoin

winesteven · October 5, 2025 2:27PM

@wondercoin said:
Messages can get lost in the shuffle so it might have been advisable to have given a final message stating if you didn't hear back it would affect the feedback on the transaction. Then if they still didn't, I'd feel better leaving it.

Wondercoin

So apparently asking an adult politely twice is insufficient?

Steve

wondercoin · October 5, 2025 4:45PM

Did you have a conversation where you asked an adult politely twice? No. You sent 2 messages. Maybe he saw them and maybe he didn’t. And, I suggested “messages can get lost in the shuffle”. So, a final message making it clear that if you received no timely response it could affect the feedback on the transaction is what I might have done. Especially with having received a nice coin that was timely shipped.

You inquired. I responded. If we disagree, reasonable men may differ - yes?

Wondercoin.

winesteven · October 5, 2025 5:05PM

Absolutely!

As you recognize, I saw each of your comments, and you saw mine.

Steve

jt88 · October 5, 2025 6:19PM

Don't worry about it too much. You can always modify the feedback if he gave you an good explanation.

winesteven · October 5, 2025 6:32PM

I received no word from him at all! Eight days have passed.

So possibly one of three things:

He may not have seen the Neutral feedback.
He doesn’t care.
Maybe he has seen it, along with my comments as to why I left Neutral feedback, and agrees that he messed up by not removing the coin from his Registry as he should have once I had the coin in my hand!

Like the majority of collectors, when I sell or consign coins, I remove those coins from my PCGS Registry once those coins have safely been delivered. That’s courtesy!

Steve

opsuper3 · October 6, 2025 10:06AM

If you are buying a coin for your registry, the previous owner not removing the coin from their registry is akin to not giving you the title to a car or a home you have purchased. Registry savvy folks know this and most of them remove the coin immediately. Some may need a gentle reminder, but it appears you were ignored. If the seller had active auctions, he saw your messages. He either chose not to open the message or to not take action. If he had a problem, he should have explained his situation. In cases when I am ignored, I check to see if the seller is "on vacation" with a notice on each auction that the sales may not be completed until a given date. A neutral feedback is not weighed as heavily as a negative feedback and can serve as a wakeup call to the seller. The next buyer may not be as generous and will leave a negative score. Think of this as a favor, rather than punishment.

On a different note, I know doing the photographs with the newspaper is a pain. But, honestly, I think it should be a requirement to enter a coin in a registry.

raycyca · November 11, 2025 11:02PM

I think what you did was the right thing. Recently from at least one of the large auction houses, I've purchased several coins and everyone of them belonged in someone else's registry. Now I'm having to play the wait and seek with PCGS to see how long and how many times they have to be contacted to remove the coin from their registry and add it to yours. I think perhaps as a courtesy, the auction house require that the seller must delete the coin from the registry once the auction house obtains the coin. Otherwise people will get a sour taste in their mouth? Seems to happen to several folks, not just one type of collector.

AuthenticatedCoins · November 20, 2025 10:11PM

If the seller did not imply in the listing that he would be removing it from his registry set, then it is probably not appropriate to expect that he would remove it. Though, it is reasonable to make the request, but I personally wouldn't leave neutral feedback.

skier07 · November 29, 2025 3:48PM

I just saw this thread and I would have left negative feedback. You messaged him twice and he didn’t respond. Let him waste his time trying to get the negative removed.

Epara · November 30, 2025 2:31PM

Late to the party but dropping my two cents: I would leave positive just because ebay is about transaction and that went smoothly, you got your coin in time and as described. Him not removing it/not replying was a bick move but it was outside of the transaction

Bochiman · December 18, 2025 11:48PM

Is it a 1 person seller?
Or, is there maybe more than 1 person working the business?

So, maybe someone read the messages and didn't pass along correctly to the person who should/would do the removal.
Think "husband/wife" or "dad/son" or anything else. Could easily have been forgotten or not paid attention to, or whatever else, but it could have been honest mistakes and not just 1 and only person ignoring your request.

Given your feedback to them, I would assume you no longer want to buy from them on ebay, right?
I say that because there are dealers on these forums who will block people who message them for ANY reason, much less a non-positive feedback. Would you blame them if they blocked you?

lordmarcovan · December 19, 2025 12:10AM

Not condoning the seller's non-response to messages and inaction on taking down the Registry entries as requested, but I'd have probably given a positive that included a caveat. Something like, "smooth transaction, but seller failed to respond to my requests to un-register the coins", or something like that (if that would fit).

I don't know if I personally could've had the heart to "neutralize" him, but I do think you were well within your rights to do so, for the inconvenience and non-communication. Fair enough, I guess- you didn't neg him, after all.

winesteven · December 19, 2025 12:17AM

It could be a husband/wife team, or even father/son @Bochiman. However, that’s why I emailed the request TWICE, requesting they have the courtesy to remove the coin from HIS OWN Registry set! So even if “the other person” saw each of the two emails, common sense says they would let the main person know.

I’m a person who believes in accepting responsibility, and from your position of completely defending him, it sounds like you might have difficulty with that issue of someone accepting responsibility. That’s ok.

As noted in my post, I chose not to leave negative feedback, but to leave neutral feedback instead, AND I included an explanation of why I left neutral feedback, AND also indicated the coin and everything else in the transaction was fine! This allowed others to determine for themselves if this is an issue for them.

Would I mind if that seller blocked me? Absolutely not! I regularly am very willing to pay strong retail pricing for coins I want. If they choose to not want my business, so be it.

Steve

lordmarcovan · December 19, 2025 12:39AM

Yes, I see your rationale.

Bochiman · December 19, 2025 4:19PM

@winesteven said:
It could be a husband/wife team, or even father/son @Bochiman. However, that’s why I emailed the request TWICE, requesting they have the courtesy to remove the coin from HIS OWN Registry set! So even if “the other person” saw each of the two emails, common sense says they would let the main person know.

I’m a person who believes in accepting responsibility, and from your position of completely defending him, it sounds like you might have difficulty with that issue of someone accepting responsibility. That’s ok.

As noted in my post, I chose not to leave negative feedback, but to leave neutral feedback instead, AND I included an explanation of why I left neutral feedback, AND also indicated the coin and everything else in the transaction was fine! This allowed others to determine for themselves if this is an issue for them.

Would I mind if that seller blocked me? Absolutely not! I regularly am very willing to pay strong retail pricing for coins I want. If they choose to not want my business, so be it.

Steve

Well, the way you draw the negative inference on me, tells me a lot about you.
I am one of the BIGGEST proponents of personal responsibility, but I couple that with wanting to ACTUALLY KNOW and UNDERSTAND more than just 1 piece of the puzzle. I don't like jumping to conclusions.

I'm soooooo glad I don't sell on ebay anymore. I have 100% feedback from my selling days, and I've dealt, positively and successfully, with many on the forums here, even into 5 figures. So, your inference on me is just shade that you cast by lashing out on someone asking for more info.

Like I said, tells me a lot about you

winesteven · December 19, 2025 7:45PM

@Bochiman said:

@winesteven said:
It could be a husband/wife team, or even father/son @Bochiman. However, that’s why I emailed the request TWICE, requesting they have the courtesy to remove the coin from HIS OWN Registry set! So even if “the other person” saw each of the two emails, common sense says they would let the main person know.

I’m a person who believes in accepting responsibility, and from your position of completely defending him, it sounds like you might have difficulty with that issue of someone accepting responsibility. That’s ok.

As noted in my post, I chose not to leave negative feedback, but to leave neutral feedback instead, AND I included an explanation of why I left neutral feedback, AND also indicated the coin and everything else in the transaction was fine! This allowed others to determine for themselves if this is an issue for them.

Would I mind if that seller blocked me? Absolutely not! I regularly am very willing to pay strong retail pricing for coins I want. If they choose to not want my business, so be it.

Steve

Well, the way you draw the negative inference on me, tells me a lot about you.
I am one of the BIGGEST proponents of personal responsibility, but I couple that with wanting to ACTUALLY KNOW and UNDERSTAND more than just 1 piece of the puzzle. I don't like jumping to conclusions.

I'm soooooo glad I don't sell on ebay anymore. I have 100% feedback from my selling days, and I've dealt, positively and successfully, with many on the forums here, even into 5 figures. So, your inference on me is just shade that you cast by lashing out on someone asking for more info.

Like I said, tells me a lot about you

It sounds like you misinterpreted my statement. Regarding accepting responsibility, I’m talking about you letting the seller completely off the hook, without having HIM accept any responsibility at all for not removing the coin from his own Registry set despite TWO requests, and not replying via message to either of my two messages to him. Geez, that’s quite a free pass you hand out!

Steve

Bochiman · December 20, 2025 1:07PM

Again, you interpret things the (limited) way YOU want to.
I never said let them off the hook. I asked if there were other circumstances that could have explained things.

Honestly, you are too upset and invested in all of this. It was something that was pretty easily resolved. I've had to email PCGS with photos to open up a coin to put in my registry sets before as well, so I understand how extremely difficult and hours and hours of time consuming efforts it takes........NOT!
Yeah, shouldn't be needed. Yeah, kinda irritating. But, you make it seem like the end of the world.
TWO whole requests. MY GOD, MAN! That's horrible. My heart goes out to you!

oldsmagnet · December 20, 2025 3:17PM

You're assuming that the set registry team actually responds in a timely manner - there's been plenty of reports of taking weeks to get a coin cleared even after sending pictures. If I have an ebay problem and the seller refuses to respond to any emails, he's probably not getting a positive feedback from me. Doesn't matter if it's coins, car parts, or candy bars. If the seller cannot maintain communication to address a problem with the sale, then the next buyer should probably have an opportunity to know this seller doesn't stand behind his products. Feedback is the only option we have for sending out that kind of warning.

winesteven · December 20, 2025 6:59PM

@Bochiman said:
Again, you interpret things the (limited) way YOU want to.
I never said let them off the hook. I asked if there were other circumstances that could have explained things.

Honestly, you are too upset and invested in all of this. It was something that was pretty easily resolved. I've had to email PCGS with photos to open up a coin to put in my registry sets before as well, so I understand how extremely difficult and hours and hours of time consuming efforts it takes........NOT!
Yeah, shouldn't be needed. Yeah, kinda irritating. But, you make it seem like the end of the world.
TWO whole requests. MY GOD, MAN! That's horrible. My heart goes out to you!

You make me laugh @Bochiman . Yes, it was easily resolved, as I left neutral feedback.

Actually, you did let him off the hook and gave him a free pass by not indicating at all that maybe, just maybe, it was not good to not reply to either of two emails. Instead, you chose to repeatedly say, well maybe it was this, or maybe it was that. To me, that’s clearly letting him off the hook, assigning no responsibility at all to him with this transaction.

When you had your “business” of selling on eBay, my sense from your feedback rating is you WOULD reply to emails. I have my own successful business, and part of the reasons for its success, is my common sense responsibility to reply to my clients emails and phone calls. If I ignored those, I would not have the success that I enjoy. As noted, I believe you act the same as me, which is different from this seller.

Your repeated multiple negative comments about ME, confirms that you have difficulty making valid points about the issue. That’s what name-callers do!

Steve

Bochiman · December 21, 2025 1:43AM

@winesteven said:

@Bochiman said:
Again, you interpret things the (limited) way YOU want to.
I never said let them off the hook. I asked if there were other circumstances that could have explained things.

Honestly, you are too upset and invested in all of this. It was something that was pretty easily resolved. I've had to email PCGS with photos to open up a coin to put in my registry sets before as well, so I understand how extremely difficult and hours and hours of time consuming efforts it takes........NOT!
Yeah, shouldn't be needed. Yeah, kinda irritating. But, you make it seem like the end of the world.
TWO whole requests. MY GOD, MAN! That's horrible. My heart goes out to you!

You make me laugh @Bochiman . Yes, it was easily resolved, as I left neutral feedback.

Actually, you did let him off the hook and gave him a free pass by not indicating at all that maybe, just maybe, it was not good to not reply to either of two emails. Instead, you chose to repeatedly say, well maybe it was this, or maybe it was that. To me, that’s clearly letting him off the hook, assigning no responsibility at all to him with this transaction.

When you had your “business” of selling on eBay, my sense from your feedback rating is you WOULD reply to emails. I have my own successful business, and part of the reasons for its success, is my common sense responsibility to reply to my clients emails and phone calls. If I ignored those, I would not have the success that I enjoy. As noted, I believe you act the same as me, which is different from this seller.

Your repeated multiple negative comments about ME, confirms that you have difficulty making valid points about the issue. That’s what name-callers do!

Steve

It wasn't a "business" on ebay. It was a hobby. Again, you ASSume way too much. And, yes, the 1 thing you have gotten correct about me so far is that I would have replied, quickly, once I saw the message and corrected any issue. That's irrelevant though. God didn't make us all the same, nor have our lives molded us all the same. We are all different humans. I just prefer NOT to make assumptions, force my own feelings on others, try to get more info, and generally move on with my life. I also wouldn't have run to a forum looking for vindication for my actions. Whatever my actions were, I would have just owned them myself.

As for how you see things, I see you as arrogant and unable to try to see how others want more info before crucifying others to make your ego feel better.

You left the seller neutral. Good for you. You got him good! Really made you feel good doing that and you feel vindicated and right, correct? Honestly, doesn't matter to me as I don't know the seller and (thankfully) I don't know you personally.
I just know that, regardless of how much $ you are willing to pay for a coin, you aren't someone I would want to deal with.

Bochiman · December 21, 2025 1:57AM

Tell ya what, too. You seem like someone who always has to get the last word in, so I'll let you now. I'm done with you.
Your thread title was asking for an opinion. You loved those that agreed with you. When I didn't, you got upset. And you continue to get upset.

I'm not here to instigate you or keep your BP up, so I'll just drop it after I hit "post" on this comment, as I've had my say, and nothing you add will change that.

wondercoin · December 21, 2025 3:29AM

Nevermind.

I won’t even discuss how many months and months I have now waited for owner(s) (who sold their coins on a very popular coin auction site) to remove their sold coins from their registry. Hoping now it gets done by the June deadline.

Wondercoin

skamieniecki · December 22, 2025 10:49AM

I've purchased many coins on eBay and other sites and from dealers and in the sale I ask that the coin be removed from their registry so I may add it to mine. I've either had the coin released that day or been told they did not register it to themselves. Anyway, I then ask PCGS to have the current owner release the coin as soon as the sale is completed. If this doesn't work, when I receive the coin and send the obverse and reverse pictures to PCGS, they release it usually in one day, no newspaper needed. I've never waited more than 7-8 days from a purchase to adding a coin to my registry. Maybe I'm in good with the Lord!

Tranquility · December 25, 2025 11:38PM

A couple of quick thoughts regarding some of the comments.

1- you can't mention (or, 'threaten' negative feedback to the seller in a message. That is against eBay rules and will- if the seller is savvy enough to do so, cause you more harm than they receive.
2- eBay will delete negative feedback with their top-rated sellers if they complain loud enough, but that doesn't work on neutral feedback. That feedback cannot be modified unless the buyer agrees to do so.
Regarding your thread: You did good. Neutral was warranted. Not necessary, yet yes- warranted.

winesteven · December 26, 2025 4:38AM

Thank you @sanddollar . As you recognized from my post, in neither of my messages to the seller did I threaten or mention anything at all about feedback. All I did in each message was politely ask him to release his coin from HIS Registry set.

Thanks again.

Steve

Tom147 · December 26, 2025 8:52AM

@winesteven said:

All I did in each message was politely ask him to release his coin from HIS Registry set.

Steven. I'm surprised you or no one else has not brought up our hosts rule about " If after 3 business days from receiving a Removal Request you have not deleted a sold item from your set(s) and inventory and your set is 90% complete or greater, your entire set will be retired "
I've had to go thru the whole " email PCGS, wait three days, take pictures and submit, wait some more......
over 60 times. On occasion I can see the coin I purchased still in the sellers Registry set. I've brought it up to our hosts " follow your own rules and remove their set " Yea, not happening. If they did remove a few sets, a majority of the sellers would damn sure start removing them when the coin is sold, like I do.

winesteven · December 26, 2025 9:15AM

Tom - I fully agree with you, but as you know, PCGS does not enforce that action. Yes, if they did, and they notified the "lazy" party in advance of actually taking that action, a lot would be resolved. For those that still don't comply, having the contents of those sets deleted, with the owner having to then take the time to re-add those coins back, a lot more will be resolved. And then when word spreads about those actions, even more will be resolved.

Merry Christmas, and have a nice weekend.

Steve

Tranquility · December 26, 2025 9:40AM

@winesteven said:
Thank you @sanddollar . As you recognized from my post, in neither of my messages to the seller did I threaten or mention anything at all about feedback. All I did in each message was politely ask him to release his coin from HIS Registry set.

Thanks again.

Steve

Yes, absolutely. You did not in any form or fashion 'threaten' the seller.
It is why I stated first, "Regarding some of the comments..." My observation was related to another member's post.
The more I read the circumstances behind this the more I lean toward the belief the seller got off lucky with just a neutral.

wondercoin · December 26, 2025 10:28AM

‘’the seller got off lucky with just a neutral.’’

Sanddollar, wasn’t it you that pointed out that a neutral was about the worst feedback to give for that transaction as neutrals can not be removed by the eBay team (whereas “silly” negatives are often removed)? Maybe someone else pointed out the anomaly concerning neutrals vs. negatives, but, in any event, to be clear, the seller did not get off lucky at all.

Wondercoin.

winesteven · December 26, 2025 10:33AM

@wondercoin said:
‘’the seller got off lucky with just a neutral.’’

Sanddollar, wasn’t it you that pointed out that a neutral was about the worst feedback to give for that transaction as neutrals can not be removed by the eBay team (whereas “silly” negatives are often removed)? Maybe someone else pointed out the anomaly concerning neutrals vs. negatives, but, in any event, to be clear, the seller did not get off lucky at all.

Wondercoin.

You and I agree. The seller did not get off lucky.

He got what was warranted based on his lack of action and lack of communication after having received two separate messages - a neutral feedback rating, including a clear comment on what he did well, and a clear comment as to what he did not do well!

Steve

marcmoish · December 28, 2025 10:36AM

Sorry for the grief @winesteven .
Did you ever get this worked out, anyone respond yet?

winesteven · December 28, 2025 11:26AM

It got worked out with me doing the several steps on my end with PCGS to get the coin released from the seller's set, and into my set. I never heard back from the seller, and the neutral feedback stays as is.

Steve

Was I Wrong? (Neutral Feedback on eBay)

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