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ANACS issues? New info!

jesbrokenjesbroken Posts: 10,967 ✭✭✭✭✭
edited December 14, 2025 12:10PM in U.S. Coin Forum

Sent a submission in late October 2025. No hurry but after thanksgiving order switched from processing to shipping, sat there a few days the page went blank and said system problems due to excessive submissions. Page returned to normal yesterday and order says back to processing. Anyone else having problems. I called them earlier in week and they told me they were having issues and were having to reanalyze every order and thats all I got. Couldn't tell me any different. 1st direct order with them.
Jim


When a man who is honestly mistaken hears the truth, he will either quit being mistaken or cease to be honest....Abraham Lincoln

Patriotism is supporting your country all the time, and your government when it deserves it.....Mark Twain

Comments

  • RobertScotLoverRobertScotLover Posts: 1,069 ✭✭✭✭✭

    I didn't know anyone sends anything to them anymore

  • OAKSTAROAKSTAR Posts: 8,770 ✭✭✭✭✭

    I'm kinda surprised. It's been a while since I've had a submission with them but they have always been responsive with any issues or problems. I don't know what the issues are but if they're responding to phone calls and e-mails, it tells me they are trying to resolve it.

    Disclaimer: I'm not a dealer, trader, grader, investor or professional numismatist. I'm just a hobbyist. (To protect me but mostly you! 🤣 )

  • jesbrokenjesbroken Posts: 10,967 ✭✭✭✭✭

    When ANACS is the only game in town, it's who you use.
    Jim


    When a man who is honestly mistaken hears the truth, he will either quit being mistaken or cease to be honest....Abraham Lincoln

    Patriotism is supporting your country all the time, and your government when it deserves it.....Mark Twain
  • jesbrokenjesbroken Posts: 10,967 ✭✭✭✭✭
    edited December 7, 2025 2:54PM

    From my conversation with them I was worried that what ever problem they had might cause them to have redo the submissions. Then when my submission switched from shipping back to processing it made me think it might be so. The girl sounded upset regarding the issue but was very courteous, just not willing to explain.
    Not worried really about the time, just want my coins to be 1st. Lol
    Jim


    When a man who is honestly mistaken hears the truth, he will either quit being mistaken or cease to be honest....Abraham Lincoln

    Patriotism is supporting your country all the time, and your government when it deserves it.....Mark Twain
  • OAKSTAROAKSTAR Posts: 8,770 ✭✭✭✭✭

    @jesbroken said:
    When ANACS is the only game in town, it's who you use.
    Jim

    Why do you say it's the only game in town?

    Disclaimer: I'm not a dealer, trader, grader, investor or professional numismatist. I'm just a hobbyist. (To protect me but mostly you! 🤣 )

  • OAKSTAROAKSTAR Posts: 8,770 ✭✭✭✭✭

    @JBK said:

    @OAKSTAR said:

    @jesbroken said:
    When ANACS is the only game in town, it's who you use.
    Jim

    Why do you say it's the only game in town?

    There are some coins or tokens the big two TPGs don't grade, but ANACS will.

    I had some coins done by them a few years ago. They were great to work with and accepted special instructions/requests with no issues.

    Here is one (I'll do a separate thread in them soon).

    Oh, okay. Never mind. I get it now. Yes, I have a few DC's graded as well from ANACS.

    The same way ICG is my only game in town for my counterfeits.

    Disclaimer: I'm not a dealer, trader, grader, investor or professional numismatist. I'm just a hobbyist. (To protect me but mostly you! 🤣 )

  • jesbrokenjesbroken Posts: 10,967 ✭✭✭✭✭

    Yes ANACS is the only one at present that attributes the new found 2024 P DDR Kennedy half and hoping to be 1st. They hadn't had one submitted yet when I sent mine in. Whoo whoo 🤞
    Jim


    When a man who is honestly mistaken hears the truth, he will either quit being mistaken or cease to be honest....Abraham Lincoln

    Patriotism is supporting your country all the time, and your government when it deserves it.....Mark Twain
  • jesbrokenjesbroken Posts: 10,967 ✭✭✭✭✭

    Whatever the problem was, my coins had to go back to grading and attributing and should be going to Photography on the 18th, so may get them back this year. :)
    Jim


    When a man who is honestly mistaken hears the truth, he will either quit being mistaken or cease to be honest....Abraham Lincoln

    Patriotism is supporting your country all the time, and your government when it deserves it.....Mark Twain
  • messydeskmessydesk Posts: 20,538 ✭✭✭✭✭

    @jesbroken said:
    Yes ANACS is the only one at present that attributes the new found 2024 P DDR Kennedy half and hoping to be 1st. They hadn't had one submitted yet when I sent mine in. Whoo whoo 🤞
    Jim

    Attributions like that have to be shipped from Colorado to Ohio and back. The additional turnaround is highly dependent on how slammed they are for attributions at any given time.

  • TallahasseeCoinClubTallahasseeCoinClub Posts: 113 ✭✭✭
    edited December 8, 2025 1:36PM

    @RobertScotLover said:
    I didn't know anyone sends anything to them anymore

    This is pretty darned hilarious. At the recent GJCC show, the ANACS table was busy all day long and I even gave them a 30 coin submission myself. There are certain items that they are good for.

    @jesbroken said:
    Sent a submission in late October 2025. No hurry but after thanksgiving order switched from processing to shipping, sat there a few days the page went blank and said system problems due to excessive submissions. Page returned to normal yesterday and order says back to processing. Anyone else having problems. I called them earlier in week and they told me they were having issues and were having to reanalyze every order and thats all I got. Couldn't tell me any different. 1st direct order with them.
    Jim

    I spoke with the ANACS rep and I understand that they have two problems. (1) they source some part from China and are getting clobbered by supply-chain hiccups, and (2) they have very limited grading capacity for certain items that constrains how fast they can get coins processed.

    Official PCGS account of:

    www.TallahasseeCoinClub.com

  • jesbrokenjesbroken Posts: 10,967 ✭✭✭✭✭

    Want to be sure i didn't leave an opinion of dissatisfaction with ANACS. While this is my first direct submission with them, I have used them many times thru other sources for nearly 20 years. Not at all complaining of the time, as with PCGS or NGC I would not even checked for 2 months, so 6 wks is not an issue. Thanks for all the replies and info.
    Jim


    When a man who is honestly mistaken hears the truth, he will either quit being mistaken or cease to be honest....Abraham Lincoln

    Patriotism is supporting your country all the time, and your government when it deserves it.....Mark Twain
  • MICHAELDIXONMICHAELDIXON Posts: 6,665 ✭✭✭✭✭

    I send to them often without problems. Contact Paul Defelice at paul.defelice@anacs.com. He is very responsive.

    Spring 2026 National Battlefield Coin Show April 3 & 4, 2026 at the Eisenhower Hotel Ballroom, Gettysburg, PA. Early Bird passes Thursday April 2, 2026 from Noon to 5pm $25 each. WWW.AmericasCoinShows.com
  • PTVETTERPTVETTER Posts: 6,065 ✭✭✭✭✭

    I submitted a few coins at the Oct. PAN show.
    I called a week ago and was told they had system problems.
    This is not going to help them in the future

    Pat Vetter,Mercury Dime registry set,1938 Proof set registry,Pat & BJ Coins:724-325-7211


  • KOYNGUYKOYNGUY Posts: 196 ✭✭✭

    No major issue, computer records issue. Will increase turn around time as graders are involved. J.P.

    62 yrs in Coins, 42 yrs Certifying/Grading, CoinWorld's Most Influential People In Numismatics, 1960-2020. 30 consecutive yrs teaching ANA Summer seminar, Numismatic Ambassador award, 1998 Doctorate in Numismatics, Glenn Smedley Award, ANA Governor 2009/2011, Author/ Host of ANA's best selling video's, courses on grading & counterfeit detection. Taught over 1,100 paying students, Secret service agents, San Diego to Boston, Anchorage to Miami, including 2 coin cruise lecturer. many Free presentations. NLG book and video awards. ANA photographer, SEM operator, ASA Appraiser, Contributor to Redbook, Numismatist, Coin World, Numismatic News, ANA Grading Guides, 40,000 Volume Library, Founder ANAAB, ICG, 1995 ANA collector services appraisal/conservation, First full service Ancient coin grading service. Navy 75-77, WIU 77-81, Dealer1981-1984, ANA 1984-1998, 60 year Collector U.S./ 50 Year Ancient coins. ANA Advisory Committee. Life member ANA, ANS. Semi-retired grader in Denver area

  • logger7logger7 Posts: 9,358 ✭✭✭✭✭

    For whatever reason Anacs and Icg are overwhelmed with submissions, my guess is that people are speculating in the challenging jobs economy. So they get their regulars and lots of others. They make sense for less money graded coins, but with the great melting reality with gold and silver so high the only thing that really matters is authentication and they all do good jobs with that. Receiving sure is a pita, no tape, only rubber bands and you have to have printed out the invoice or have handwriting like John Hancock or they'll call. Heck, I can read anyone's handwriting, maybe a feature of being good at problem solving.

  • jdimmickjdimmick Posts: 9,877 ✭✭✭✭✭

    I sent them some world coins back in oct, no word yet, it was economy. so not that worried about it

  • jesbrokenjesbroken Posts: 10,967 ✭✭✭✭✭

    After going from Shipping back to grading and now back to Shipping. Their problems must not be fixed, because I was told the coins would be going to photography on the 18th. Hope they get their stuff fixed soon.
    Jim


    When a man who is honestly mistaken hears the truth, he will either quit being mistaken or cease to be honest....Abraham Lincoln

    Patriotism is supporting your country all the time, and your government when it deserves it.....Mark Twain
  • @logger7 said:
    . . . you have to have printed out the invoice or have handwriting like John Hancock or they'll call. Heck, I can read anyone's handwriting, maybe a feature of being good at problem solving.

    When I submit my items to ANACS, they have always offered to fill out the paperwork for me. Evidently, they are acutely aware of my handwriting incompetence.

    Official PCGS account of:

    www.TallahasseeCoinClub.com

  • jesbrokenjesbroken Posts: 10,967 ✭✭✭✭✭

    ANACS called this morning and said my coins were being shipped today and I would receive an email stating so and with the Grades and Attributions. Yaaay! But no email as of yet. I keep checking my order # and it still just says In Shipping.
    Jim


    When a man who is honestly mistaken hears the truth, he will either quit being mistaken or cease to be honest....Abraham Lincoln

    Patriotism is supporting your country all the time, and your government when it deserves it.....Mark Twain
  • RobertScotLoverRobertScotLover Posts: 1,069 ✭✭✭✭✭

    I used to send my coins to ANACS when the little white soap box holder was used. They WERE a GREAT grading service if you wanted them to grade a great coin.

  • @RobertScotLover said:
    I used to send my coins to ANACS when the little white soap box holder was used. They WERE a GREAT grading service if you wanted them to grade a great coin.

    In fact, they were so great that once (and only once), during the era of the fabulous small holders, I sent in a submission of NGC and PCGS (and I think one SEGS) crackouts. I wasn't looking for upgrades particularly - I just REALLY liked the small holders.

    I remember very few particulars, but I do remember that a single semi-key PCGS coin (and I am sorry to say this) downgraded by a significant amount while everything else pretty much graded the same (or changed within a value spread where it mattered very little). (And to be fair, I recall at the very least one nice PCGS upgrade.)

    The most expensive coin in the lot was an 1838 half-dollar in NGC MS-62 that ANACS graded the same. I still own it.

    Official PCGS account of:

    www.TallahasseeCoinClub.com

  • jesbrokenjesbroken Posts: 10,967 ✭✭✭✭✭

    I hope someone at ANACS reads this post. My submission has been in shipping for 3 days now, with each end of the day promise of shipment and grade/attributions. While this has not occurred is not a problem to me, what does bother me is that while having been graded, photographed and attributed this was not made available to their customer on their website under the order #. The info blanks are there, just empty. Hard for me to come up with a reasonable excuse for that.
    Hope they cure this issue for the next group of submitters.
    Jim


    When a man who is honestly mistaken hears the truth, he will either quit being mistaken or cease to be honest....Abraham Lincoln

    Patriotism is supporting your country all the time, and your government when it deserves it.....Mark Twain
  • logger7logger7 Posts: 9,358 ✭✭✭✭✭
    edited December 17, 2025 1:13PM

    Years ago I had an 1866 $20 gold piece that to my eyes anyway was impaired, looked like it had been torched. It came back from Anacs as AU58!

    After waiting 2 months for my cac submissions, finally shipped out today!

  • UpGrayeddUpGrayedd Posts: 782 ✭✭✭✭✭

    @jesbroken said:
    I hope someone at ANACS reads this post. My submission has been in shipping for 3 days now, with each end of the day promise of shipment and grade/attributions. While this has not occurred is not a problem to me, what does bother me is that while having been graded, photographed and attributed this was not made available to their customer on their website under the order #. The info blanks are there, just empty. Hard for me to come up with a reasonable excuse for that.
    Hope they cure this issue for the next group of submitters.
    Jim

    KOYNGUY who posted earlier in this thread is J.P. Martin, so ANACS has seen at least part of it.

    Philippians 4:4-7

  • Cougar1978Cougar1978 Posts: 9,238 ✭✭✭✭✭

    I have material from all TPG accepted by ebay. I just pick out nice coins.

    As far as TPG politics left that ages ago.

    Investor
  • TranquilityTranquility Posts: 605 ✭✭✭✭

    @Cougar1978 said:
    I have material from all TPG accepted by ebay. I just pick out nice coins.

    As far as TPG politics left that ages ago.

    What is your eBay handle?
    I am sure a few of us here would love to see and purchase some of your choice coins you have for sale.

  • UpGrayeddUpGrayedd Posts: 782 ✭✭✭✭✭

    @sanddollar said:

    @Cougar1978 said:
    I have material from all TPG accepted by ebay. I just pick out nice coins.

    As far as TPG politics left that ages ago.

    What is your eBay handle?
    I am sure a few of us here would love to see and purchase some of your choice coins you have for sale.

    LOL, that's the best kept secret on this board.

    Philippians 4:4-7

  • logger7logger7 Posts: 9,358 ✭✭✭✭✭

    @jesbroken said:
    I hope someone at ANACS reads this post. My submission has been in shipping for 3 days now, with each end of the day promise of shipment and grade/attributions. While this has not occurred is not a problem to me, what does bother me is that while having been graded, photographed and attributed this was not made available to their customer on their website under the order #. The info blanks are there, just empty. Hard for me to come up with a reasonable excuse for that.
    Hope they cure this issue for the next group of submitters.
    Jim

    Any updates on your order? I had a similar problem with an Icg order, called numerous times.

    Even the second tier services are very busy now, they're probably having trouble finding qualified responsible help. My take is that a lot of new people are doing submissions trying to develop economic value over just buying and selling raw coins.

  • jesbrokenjesbroken Posts: 10,967 ✭✭✭✭✭
    edited December 18, 2025 7:30PM

    Yes, I finally got my grades and attribution. 21st 2025 P DDR-1 Kennedy Half Dollar graded(ANACS being the first grading conpany to grade these).
    Jim

    Edited to correct pop #


    When a man who is honestly mistaken hears the truth, he will either quit being mistaken or cease to be honest....Abraham Lincoln

    Patriotism is supporting your country all the time, and your government when it deserves it.....Mark Twain
  • 1madman1madman Posts: 1,688 ✭✭✭✭✭

    Hopefully you got Discovery Coin listed on the label

  • jesbrokenjesbroken Posts: 10,967 ✭✭✭✭✭

    @1madman said:
    Hopefully you got Discovery Coin listed on the label

    Did not as I find it was the 21st not 1st. My bad.
    Jim


    When a man who is honestly mistaken hears the truth, he will either quit being mistaken or cease to be honest....Abraham Lincoln

    Patriotism is supporting your country all the time, and your government when it deserves it.....Mark Twain
  • @jesbroken said:
    Yes, I finally got my grades and attribution. 21st 2025 P DDR-1 Kennedy Half Dollar graded(ANACS being the first grading conpany to grade these).
    Jim

    Edited to correct pop #

    What's the PUP for attribution?

    Official PCGS account of:

    www.TallahasseeCoinClub.com

  • TPringTPring Posts: 103 ✭✭✭
    edited December 19, 2025 11:19AM

    @jesbroken said:
    Sent a submission in late October 2025. No hurry but after thanksgiving order switched from processing to shipping, sat there a few days the page went blank and said system problems due to excessive submissions. Page returned to normal yesterday and order says back to processing. Anyone else having problems. I called them earlier in week and they told me they were having issues and were having to reanalyze every order and thats all I got. Couldn't tell me any different. 1st direct order with them.
    Jim

    Curious to know where can I get the order# to check on a submission as required on the website.

    I sent in ten coins during a special at the Seattle coin show [10/5/25] through the onsite rep [Bill Coburn] and the only information that I have received so far is that they charged my credit card [in late October]. On their website, I tried entering the seven-digit number that is at the top of the submission form, but got an error message and, so far, no return email.
    I had planned on picking them up at the Boeing coin show in late January so I haven't been so concerned about the progress, but now I am beginning to have concern. I even provided all the FS#s for each coin to make it easier.

  • jesbrokenjesbroken Posts: 10,967 ✭✭✭✭✭

    @TPring
    Just login under your acct # and it should provide you with an order #.
    Jim

    @TallahasseeCoinClub


    When a man who is honestly mistaken hears the truth, he will either quit being mistaken or cease to be honest....Abraham Lincoln

    Patriotism is supporting your country all the time, and your government when it deserves it.....Mark Twain
  • TPringTPring Posts: 103 ✭✭✭

    @jesbroken said:
    @TPring
    Just login under your acct # and it should provide you with an order #.
    Jim

    @TallahasseeCoinClub

    Thanks for the quick reply. I do not have an account#, only a submission# on the form. When logged into ANACS under order status I see this standard/plate response...

    and under order search I see this but my "submission form # gives me an error message...

    How do I get an account#?

  • PTVETTERPTVETTER Posts: 6,065 ✭✭✭✭✭

    My order that was turned on at the PAN show in October and have been given NO information on this order.
    Nothing not even they have received the order. Called again today at 4:00 PM eastern time. recording said they were closed!

    Pat Vetter,Mercury Dime registry set,1938 Proof set registry,Pat & BJ Coins:724-325-7211


  • jesbrokenjesbroken Posts: 10,967 ✭✭✭✭✭

    They have answered everytime I called, which is several and been helpful, but still having an issue with my order that I will call back about once I have my return submission inhand. Always called early, though.
    Jim


    When a man who is honestly mistaken hears the truth, he will either quit being mistaken or cease to be honest....Abraham Lincoln

    Patriotism is supporting your country all the time, and your government when it deserves it.....Mark Twain
  • jesbrokenjesbroken Posts: 10,967 ✭✭✭✭✭

    @TPring
    If the submission number does not show up when entered then a phone call is necessary.
    Jim


    When a man who is honestly mistaken hears the truth, he will either quit being mistaken or cease to be honest....Abraham Lincoln

    Patriotism is supporting your country all the time, and your government when it deserves it.....Mark Twain
  • PTVETTERPTVETTER Posts: 6,065 ✭✭✭✭✭

    I called about my order from the PAN show in October and was told it looks like will be shipped out about the second week of January 2026. I think this will apply to a number of submitters.

    Pat Vetter,Mercury Dime registry set,1938 Proof set registry,Pat & BJ Coins:724-325-7211


  • jesbrokenjesbroken Posts: 10,967 ✭✭✭✭✭

    Hopefully, this will be true for you.
    Jim


    When a man who is honestly mistaken hears the truth, he will either quit being mistaken or cease to be honest....Abraham Lincoln

    Patriotism is supporting your country all the time, and your government when it deserves it.....Mark Twain

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