Is fixing the coin # on PCGS system easy?

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Samets
Samets Posts: 410 ✭✭✭✭
edited November 20, 2025 5:56PM in Q & A Forum

So thanks to @1960NYGiants I got a coin I needed for my World Coins Manufactured by Mints of the United States Type Set a 1968 Canadian 10 cents minted at the Philadelphia mint. The coin came back from grading and the label is correct:

When I add the cert to my Inventory, it's added as the Canadian minted coin:

Will a phone call to PCGS resolve this? This is the first time I've had this happen...

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  • 1960NYGiants
    1960NYGiants Posts: 3,628 ✭✭✭✭
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    @SetRegistryManager
    @SetRegistryOfficial

    The PCGS # doesn't match either. They should be able to correct this internally.

    Gene

    Life member #369 of the Royal Canadian Numismatic Association
    Member of Canadian Association of Token Collectors

    Collector of:
    Canadian coins and pre-confederation tokens
    Darkside proof/mint sets dated 1960
    My Ebay
  • johnjohn10
    johnjohn10 Posts: 107 ✭✭✭
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    I think they will want it back to fix the PCGS#. There will be no cost to you if you drop it off at a show, otherwise you will have to pay the postage to get it to them (I don't think they reimburse this).

    I have 6 different German State 3-5 MKs in proof that someone submitted to PCGS all at the same time, looks like 10-12 coins in the submittal. One was a 1910 3 MK Prussia Berlin Univ coin in PR. Every coin in the submittal had its cert number was assigned to a Prussia 3 MK 1910 PR slot. The PCGS numbers on the coin holder is right and calls out the correct German State/denomination/PR the assignment of the certificate number is wrong. They told me about 3 years ago I had to return all the coins to get new slabs (I showed them pics at a show to document the problem). Seemed an easy fix since the PCGS# is correct but they said no. Still have not pulled them to return. So, if you look at the POP for the PR/CAM/DCAM Prussia 3 MK 1910 Berlin Univ it is overstated by at least 8-10 coins.

  • MetroD
    MetroD Posts: 2,568 ✭✭✭✭✭
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    @PCGS_Hy recently posted instructions for reporting these types of issues.

    Link: https://forums.collectors.com/discussion/comment/13769401/#Comment_13769401

  • Samets
    Samets Posts: 410 ✭✭✭✭
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    I hope I don't have to ship it back since it's a backend issue with their database and not a mechanical error on the slab label.

    I reached out so we'll see how this goes...

  • Samets
    Samets Posts: 410 ✭✭✭✭
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    Coin needs to be shipped back. Even though it just left PCGS and I provided clear shot of the slab, seems like they want to re-examine the coin to make sure it's a back-end error and not mechanical label error. Off to FedEx it goes...

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