Help!! Has anybody been able to use their vouchers in the new online Submission process?
mbogoman
Posts: 5,222 ✭✭✭✭✭
I've been trying to use the online Submission process and when I get to the final step where you add the voucher, it won't use it. The voucher number is already populated in the popup, but when I select "Apply", it doesn't get applied and the submission amount is the full price with no freebies. Help!!!
FYI - Tried on two different browsers, MS Edge and Firefox. No luck with either...
mbogoman
Asesabi Lutho
0
Comments
I just hit "Exit Beta" and used the older site.
Once that's gone, I'll just fill in the PDF.
chopmarkedtradedollars.com
Many thanks!!! That worked!!
mbogoman
https://pcgs.com/setregistry/collectors-showcase/classic-issues-colonials-through-1964/zambezi-collection-trade-dollars/7345Asesabi Lutho
@pcgs_education
Abby,
Just an FYI. There appears to be a 'bug' in the new online submission center with vouchers.
Please consider forwarding the concern to the appropriate party.
Thanks.
Thank you for bringing this to our attention. I have passed this information onto Product and Tech team.
Abby Zechman
PCGS Education Coordinator
I gave up and used a paper form. I encountered several issues with the new online submission process.
I had that happen yesterday as well and the CS rep I spoke with advised me to just manually write on the forms to apply my voucher number towards the submission. I also wasn't able to add the variety attribution to one of the dollars in the voucher submission and was also advised bny the CS rep that you indeed can specify a variety when using the vouchers so I manually wrote that on the form as well and we'll see what happens.
Submitting coins like this is a hobby and discretionary expense and is supposed to be fun IMO......this nonsense was a PITA and not fun at all, and I'm not even figuring in the long lines to submit these at the show tomorrow or Friday. CACG is looking better every day.
Your hobby is supposed to be your therapy, not the reason you need it.