Anyone having issues with eBay International Shipping program once it arrives at he hub in Illinois?

Early_Milled_Latin_America · August 28, 2023 3:35PM

I have a package that arrived at the shipping hub in Illinois on August 21st and nothing since then. I live in Canada.

Early_Milled_Latin_America · August 28, 2023 3:36PM

I use to use it when they had the hub in Kentucky nothing ever went wrong and was fast.

Early_Milled_Latin_America · August 28, 2023 5:49PM

Anyone?

bigjpst · August 28, 2023 6:00PM

Last I heard coins don’t qualify under new international shipping.

Early_Milled_Latin_America · August 28, 2023 6:15PM

@bigjpst said:
Last I heard coins don’t qualify under new international shipping.

Were do you find a list of prohibited items? I would think they could mostly anything to Canada.

jmlanzaf · August 28, 2023 7:01PM

Use parcelsapp.com to track.

And it takes a little time, so patience

bigjpst · August 28, 2023 7:29PM

@PillarDollarCollector said:

@bigjpst said:
Last I heard coins don’t qualify under new international shipping.

Were do you find a list of prohibited items? I would think they could mostly anything to Canada.

After they stopped the “global shipping program” and opted me into the new and improved international shipping I had someone from Peru try and buy some tokens. He could not pay for his items even though I offered international shipping. I called eBay customer support and they are the ones that told me coins and paper money were prohibited. I looked it up at the time and found them. Not sure where I found it. Was a couple months ago.

Early_Milled_Latin_America · August 28, 2023 7:36PM

@jmlanzaf said:
Use parcelsapp.com to track.

And it takes a little time, so patience

Tried it same results show last tracking August 21st. Thanks anyways.

Early_Milled_Latin_America · August 28, 2023 8:30PM

Does anyone know the average length of time packages stay in Illinois before been sent to Canada? Going on day 6 with no updates on my package.

Early_Milled_Latin_America · August 28, 2023 9:19PM

Are they (ebay) suppose to add a new tracking number once it leaves that hub so I can track it once it enters Canada? I know when the hub was in Kentucky they would update with a new tracking number but I have no idea with Illinois.

Early_Milled_Latin_America · August 28, 2023 9:32PM

I guess I found my answer:

eBay's International Shipping hub in Illinois continues to experience long delays for inspection and processing, with some buyers and sellers reporting no movement on tracking for 2 - 3 weeks.

https://www.valueaddedresource.net/delays-continue-at-ebay-international-shipping-hub/

jmlanzaf · August 29, 2023 3:20AM

@PillarDollarCollector said:
Does anyone know the average length of time packages stay in Illinois before been sent to Canada? Going on day 6 with no updates on my package.

I've had them take 2 weeks

jmlanzaf · August 29, 2023 3:22AM

@PillarDollarCollector said:

@jmlanzaf said:
Use parcelsapp.com to track.

And it takes a little time, so patience

Tried it same results show last tracking August 21st. Thanks anyways.

They will show a change in tracking number before ebay does. I wasn't suggesting they have more information on your particular package. The problem here is partly patience. International shipping with any service can take time. You have two different customs groups or must go through. It can take a long as 6 weeks to some countries [not usually Canada]

Early_Milled_Latin_America · August 29, 2023 6:08AM

Thanks

bigjpst · August 29, 2023 7:25AM

Looked again this am.

Early_Milled_Latin_America · August 29, 2023 10:38AM

Thanks

Early_Milled_Latin_America · August 29, 2023 10:39AM

Funny one of my 3 orders arrived at the hub yesterday and has already left while the one that arrived on August 21st has no updates. I have one package on its way there to the hub.

Early_Milled_Latin_America · August 29, 2023 10:48AM

I know I am fully covered by Ebay but would rather receive all 3 packages and have none lost or stolen.

GRANDAM · August 29, 2023 12:29PM

@PillarDollarCollector said:
I know I am fully covered by Ebay but would rather receive all 3 packages and have none lost or stolen.

But are you covered?

The prohibited list says: Coins & Stamps and Paper Money are prohibited

and since this is The US Coin Forum,,,,,,

I don't know? Just asking>

ctf_error_coins · August 29, 2023 12:37PM

If the client puts in too long of an address, ebay shipping labels will not print it nor allow modifications.

Ebay cares less about this issue and can cause huge problems for the seller.

eBay has the worst customer service anywhere on earth.

Expect a possible negative from the foreign buyer and ebay makes you spend hours of time jumping thru hoops to even think about have said neg reversed. Ebay software made it impossible to ship and customer service is more than worthless at the bay.

Early_Milled_Latin_America · August 29, 2023 1:27PM

Will see what happens.

Early_Milled_Latin_America · August 29, 2023 1:31PM

@GRANDAM said:

@PillarDollarCollector said:
I know I am fully covered by Ebay but would rather receive all 3 packages and have none lost or stolen.

But are you covered?

The prohibited list says: Coins & Stamps and Paper Money are prohibited

and since this is The US Coin Forum,,,,,,

I don't know? Just asking>

As a buyer I am responsible if the seller uses this shipping method he is the one that should be aware no?

Aotearoa · August 29, 2023 1:36PM

@ctf_error_coins said:
If the client puts in too long of an address, ebay shipping labels will not print it nor allow modifications.

Ebay cares less about this issue and can cause huge problems for the seller.

eBay has the worst customer service anywhere on earth.

Expect a possible negative from the foreign buyer and ebay makes you spend hours of time jumping thru hoops to even think about have said neg reversed. Ebay software made it impossible to ship and customer service is more than worthless at the bay.

!!!

Early_Milled_Latin_America · August 29, 2023 2:02PM

Just contacted an ebay supervisor and I will be fully refunded if the package was lost, stolen or seized (on the restricted list). I hope they find a way to have sellers know because it is not OK for us buyers or sellers. Ebay issues the full refund not the seller I was told.

Early_Milled_Latin_America · August 29, 2023 3:10PM

Ebay sure can be difficult and a pain.

Early_Milled_Latin_America · August 31, 2023 9:28AM

@PillarDollarCollector said:
I have a package that arrived at the shipping hub in Illinois on August 21st and nothing since then. I live in Canada.

Still no new updates on this package sucks!!!

jmlanzaf · August 31, 2023 1:17PM

@ctf_error_coins said:
If the client puts in too long of an address, ebay shipping labels will not print it nor allow modifications.

Ebay cares less about this issue and can cause huge problems for the seller.

eBay has the worst customer service anywhere on earth.

Expect a possible negative from the foreign buyer and ebay makes you spend hours of time jumping thru hoops to even think about have said neg reversed. Ebay software made it impossible to ship and customer service is more than worthless at the bay.

You can usually make modifications to the address. They just warn you that major changes void your seller guarantee.

I must be getting old. I remember a time when you raved about ebay. I guess I'm the last eBayphile left.

I can't help loving them. They've made it possible for me to be a market maker in error coins.

Early_Milled_Latin_America · September 1, 2023 1:21PM

@PillarDollarCollector said:
I have a package that arrived at the shipping hub in Illinois on August 21st and nothing since then. I live in Canada.

Well the package has now been updates on its way to me. I am happy rather have the collectible than a refund.

jmlanzaf · September 1, 2023 1:58PM

@PillarDollarCollector said:

@PillarDollarCollector said:
I have a package that arrived at the shipping hub in Illinois on August 21st and nothing since then. I live in Canada.

Well the package has now been updates on its way to me. I am happy rather have the collectible than a refund.

As I always expected it to...

Anyone having issues with eBay International Shipping program once it arrives at he hub in Illinois?

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