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EBAY - No tracking - buyer entitled to refund

I sell 5-10 small items a year on EBAY. Sold 17.00 card which i thought might go over $20 so didn't use the standard envelope. Had secretary mail it from work. She said no tracking since i didn't request. Card not delivered to buyer as of yet. If it doesn't show, am i reading EBAY policy right that buyer wins dispute since i didn't provide tracking? If you have tracking and not delivered, is that like the old insurance where item is covered? Or is there a way to get tracking on first class mail?

Comments

  • Jayman1982Jayman1982 Posts: 467 ✭✭✭

    If you don't have tracking # then the buyer wins every time if they say it was never delivered. Very easy for shady jerks to get the card and then a couple weeks later open a case.

    We have tracked registered mail in Canada, but it just costs marginally less than a tracked parcel, does USPS have that upgrade to lettermail service?

  • PNWcollectorPNWcollector Posts: 311 ✭✭✭✭

    @jefferyadams said:
    I sell 5-10 small items a year on EBAY. Sold 17.00 card which i thought might go over $20 so didn't use the standard envelope. Had secretary mail it from work. She said no tracking since i didn't request. Card not delivered to buyer as of yet. If it doesn't show, am i reading EBAY policy right that buyer wins dispute since i didn't provide tracking? If you have tracking and not delivered, is that like the old insurance where item is covered? Or is there a way to get tracking on first class mail?

    I believe that even if you didn't select Standard Envelope when you created the listing, when you go to print the shipping label, you can change the shipping to select Standard Envelope (if the item sold for $20 or less).

  • mrmoparmrmopar Posts: 1,062 ✭✭✭✭

    How long has it been? PO service is still spotty. Have some patience if it's less than 2 weeks and hope it eventually arrives. Hopefully the buyer has some patience too.

    I collect Steve Garvey, Dodgers and signed cards. Collector since 1978.
  • mtcardsmtcards Posts: 3,340 ✭✭✭

    You will probably lose if you cant show tracking unless you used the ebay standard envelope. Would never send any card with just a stamp as they run it through the rollers and it can get hung up

    IT IS ALWAYS CHEAPER TO NOT SELL ON EBAY
  • detroitfan2detroitfan2 Posts: 3,337 ✭✭✭✭

    I'm a bit confused, are you saying you used a PWE with stamps? Because that's the only way I know to not get tracking.

  • RufussCkingstonRufussCkingston Posts: 1,691 ✭✭✭✭✭

    Well, if there is no tracking, how do you propose to prove it was delivered? And as mentioned, once a listing is paid for, you can select ANY shipping method that eBay presents on the shipping label creation page (standard envelope would have been there since it sold for $20 or less). The options you put in the listing are just what the buyer can select and see what the charges are for it.

  • mcolney1mcolney1 Posts: 985 ✭✭✭

    Anecdotally - Over the past six month I've had more claims on items not delivered ever in my history with eBay (1999). I placed claims and received immediate refunds since the cards were sent WITHOUT delivery confirmation. All cards were under $20. I don't know if it's the PO or negligent sellers. NO seller disputed my claim. I also didn't receive a card, but PO said it was delivered so I ate that one.

    I really wanted the cards...that's the bummer about it all.

    Collecting Topps, Philadelphia and Kellogg's from 1964-1989
  • Thanks for the comments. I understand the loss is mine if it doesn't show up. My mistake was i prepared the envelope and my office just printed out the postage instead of printing an envelope with tracking. 3 scenarios:
    1. No tracking. Buyer doesn't receive. Seller takes loss.
    2. Tracking. Buyer doesn't receive. Tracking never show delivered. Who takes the loss? Is tracking insured?
    3. Can you insure first class envelope or package that is not priority?

  • RufussCkingstonRufussCkingston Posts: 1,691 ✭✭✭✭✭
    edited April 10, 2022 8:14PM
    1. yes, seller loses.... or buyer receives, but claims didn't, seller loses.
    2. Seller takes the loss if NOT delivered. Can't keep buyer's money if they don't receive what they paid for. Tracking is generally NOT insured, but there are exceptions (eBay Standard Envelope $20 insurance, eBay International Standard Shipping $100 insurance, eBay issued USPS priority label $50-$100 insurance.
    3. You can insure anything thru USPS, but has to have tracking, so 1st Class Package or higher. On eBay you have the option of purchasing ShipCover insurance (again, tracked shipping method), which is usually cheaper that USPS insurance and a claim can be filed with an online form.
  • dontippetdontippet Posts: 2,609 ✭✭✭✭

    I've said this before, but of the hundreds or thousands of packages I've sent, I don't believe one with tracking has ever been lost. But, whenever I send in a PWE without tracking, about 30% of the time, the buyer claims it was never delivered and I have no choice but to refund. I am very surprised that 30% are dishonest to enough to lie about a $10 item just to get it for free.

    > [Click on this link to see my ebay listings.](https://www.ebay.com/sch/i.html?_nkw=&_in_kw=1&_ex_kw=&_sacat=0&_udlo=&_udhi=&_ftrt=901&_ftrv=1&_sabdlo=&_sabdhi=&_samilow=&_samihi=&_sadis=15&_stpos=61611&_sargn=-1&saslc=1&_salic=1&_fss=1&_fsradio=&LH_SpecificSeller=1&_saslop=1&_sasl=mygirlsthree3&_sop=12&_dmd=1&_ipg=50&_fosrp=1)
    >

    Successful transactions on the BST boards with rtimmer, coincoins, gerard, tincup, tjm965, MMR, mission16, dirtygoldman, AUandAG, deadmunny, thedutymon, leadoff4, Kid4HOF03, BRI2327, colebear, mcholke, rpcolettrane, rockdjrw, publius, quik, kalinefan, Allen, JackWESQ, CON40, Griffeyfan2430, blue227, Tiggs2012, ndleo, CDsNuts, ve3rules, doh, MurphDawg, tennessebanker, and gene1978.
  • pab1969pab1969 Posts: 1,209 ✭✭✭✭✭

    I tried PWE once and was ripped off. Luckily it was only a $8 card, but I will never do it again. I tried to be the nice guy and save the buyer shipping costs for first class but after that experience I will charge $4 shipping just to get the tracking number. If the buyer doesn't like it, then they can buy from someone else.

  • RufussCkingstonRufussCkingston Posts: 1,691 ✭✭✭✭✭

    @pab1969 said:
    I tried PWE once and was ripped off. Luckily it was only a $8 card, but I will never do it again. I tried to be the nice guy and save the buyer shipping costs for first class but after that experience I will charge $4 shipping just to get the tracking number. If the buyer doesn't like it, then they can buy from someone else.

    You get "tracking" with eBay PWE (standard envelope) since last year, so don't need to charge $4 and get less on your bids...

  • pab1969pab1969 Posts: 1,209 ✭✭✭✭✭

    You get "tracking" with eBay PWE (standard envelope) since last year, so don't need to charge $4 and get less on your bids...

    Sorry. I should have stated I used PWE prior to eBay's standard envelope feature. I haven't tried that feature yet, but I am always reading the reviews about it here on the forum.

  • 80sOPC80sOPC Posts: 1,415 ✭✭✭✭✭

    I’ve had the opposite experience, sent probably 200 cards without tracking and only have one claim submitted. But haven’t shipped much the past 2-3 year so that may have changed.

    @dontippet said:
    I've said this before, but of the hundreds or thousands of packages I've sent, I don't believe one with tracking has ever been lost. But, whenever I send in a PWE without tracking, about 30% of the time, the buyer claims it was never delivered and I have no choice but to refund. I am very surprised that 30% are dishonest to enough to lie about a $10 item just to get it for free.

  • RufussCkingstonRufussCkingston Posts: 1,691 ✭✭✭✭✭

    @pab1969 said:

    Sorry. I should have stated I used PWE prior to eBay's standard envelope feature. I haven't tried that feature yet, but I am always reading the reviews about it here on the forum.

    You should be using it, get more sales or more bids with the $3 deduction in shipping.

  • dontippetdontippet Posts: 2,609 ✭✭✭✭

    1 in 200 is incredible. Mine happened years ago. I wouldn't dare do it now. Mine was a small sampling, probably 3 out of 10. On one of them, the buyer messaged and said he didn't get his $7 item. I suggested he wait a bit longer. A few weeks later Paypal notified me that the buyer did a chargeback and not only was I out the $7, I also had a $10 charge in addition.

    @80sOPC said:
    I’ve had the opposite experience, sent probably 200 cards without tracking and only have one claim submitted. But haven’t shipped much the past 2-3 year so that may have changed.

    @dontippet said:
    I've said this before, but of the hundreds or thousands of packages I've sent, I don't believe one with tracking has ever been lost. But, whenever I send in a PWE without tracking, about 30% of the time, the buyer claims it was never delivered and I have no choice but to refund. I am very surprised that 30% are dishonest to enough to lie about a $10 item just to get it for free.

    > [Click on this link to see my ebay listings.](https://www.ebay.com/sch/i.html?_nkw=&_in_kw=1&_ex_kw=&_sacat=0&_udlo=&_udhi=&_ftrt=901&_ftrv=1&_sabdlo=&_sabdhi=&_samilow=&_samihi=&_sadis=15&_stpos=61611&_sargn=-1&saslc=1&_salic=1&_fss=1&_fsradio=&LH_SpecificSeller=1&_saslop=1&_sasl=mygirlsthree3&_sop=12&_dmd=1&_ipg=50&_fosrp=1)
    >

    Successful transactions on the BST boards with rtimmer, coincoins, gerard, tincup, tjm965, MMR, mission16, dirtygoldman, AUandAG, deadmunny, thedutymon, leadoff4, Kid4HOF03, BRI2327, colebear, mcholke, rpcolettrane, rockdjrw, publius, quik, kalinefan, Allen, JackWESQ, CON40, Griffeyfan2430, blue227, Tiggs2012, ndleo, CDsNuts, ve3rules, doh, MurphDawg, tennessebanker, and gene1978.
  • mtcardsmtcards Posts: 3,340 ✭✭✭

    Looking back, I have sent 107 cards to date with ebay standard shipping and havent had one claim they didnt receive

    IT IS ALWAYS CHEAPER TO NOT SELL ON EBAY
  • dontippetdontippet Posts: 2,609 ✭✭✭✭

    @mtcards said:
    Looking back, I have sent 107 cards to date with ebay standard shipping and havent had one claim they didnt receive

    @mtcards said:
    Looking back, I have sent 107 cards to date with ebay standard shipping and havent had one claim they didnt receive

    Ebay standard shipping has an element of tracking to it, what we are talking about is slapping a stamp on an envelope before standard shipping.

    > [Click on this link to see my ebay listings.](https://www.ebay.com/sch/i.html?_nkw=&_in_kw=1&_ex_kw=&_sacat=0&_udlo=&_udhi=&_ftrt=901&_ftrv=1&_sabdlo=&_sabdhi=&_samilow=&_samihi=&_sadis=15&_stpos=61611&_sargn=-1&saslc=1&_salic=1&_fss=1&_fsradio=&LH_SpecificSeller=1&_saslop=1&_sasl=mygirlsthree3&_sop=12&_dmd=1&_ipg=50&_fosrp=1)
    >

    Successful transactions on the BST boards with rtimmer, coincoins, gerard, tincup, tjm965, MMR, mission16, dirtygoldman, AUandAG, deadmunny, thedutymon, leadoff4, Kid4HOF03, BRI2327, colebear, mcholke, rpcolettrane, rockdjrw, publius, quik, kalinefan, Allen, JackWESQ, CON40, Griffeyfan2430, blue227, Tiggs2012, ndleo, CDsNuts, ve3rules, doh, MurphDawg, tennessebanker, and gene1978.
  • EBAY has refunded money as expected and also claiming they are not reversing the EBAY fee for selling since i didn't have tracking. So it seems that tracking is basically mandatory.

  • dontippetdontippet Posts: 2,609 ✭✭✭✭

    @jefferyadams said:
    EBAY has refunded money as expected and also claiming they are not reversing the EBAY fee for selling since i didn't have tracking. So it seems that tracking is basically mandatory.

    Sadly, I agree, tracking is basically mandatory. I haven't sent anything out in years without it because of the high percentage of cheaters out there.

    > [Click on this link to see my ebay listings.](https://www.ebay.com/sch/i.html?_nkw=&_in_kw=1&_ex_kw=&_sacat=0&_udlo=&_udhi=&_ftrt=901&_ftrv=1&_sabdlo=&_sabdhi=&_samilow=&_samihi=&_sadis=15&_stpos=61611&_sargn=-1&saslc=1&_salic=1&_fss=1&_fsradio=&LH_SpecificSeller=1&_saslop=1&_sasl=mygirlsthree3&_sop=12&_dmd=1&_ipg=50&_fosrp=1)
    >

    Successful transactions on the BST boards with rtimmer, coincoins, gerard, tincup, tjm965, MMR, mission16, dirtygoldman, AUandAG, deadmunny, thedutymon, leadoff4, Kid4HOF03, BRI2327, colebear, mcholke, rpcolettrane, rockdjrw, publius, quik, kalinefan, Allen, JackWESQ, CON40, Griffeyfan2430, blue227, Tiggs2012, ndleo, CDsNuts, ve3rules, doh, MurphDawg, tennessebanker, and gene1978.
  • RufussCkingstonRufussCkingston Posts: 1,691 ✭✭✭✭✭
    edited April 15, 2022 10:07AM

    @jefferyadams said:
    EBAY has refunded money as expected and also claiming they are not reversing the EBAY fee for selling since i didn't have tracking. So it seems that tracking is basically mandatory.

    Tracking has basically always been mandatory as you have to show proof of delivery... Not sure how one would show proof without tracking...

  • GroceryRackPackGroceryRackPack Posts: 3,512 ✭✭✭✭✭

    any idea on how to track this one???
    ESUS235223258

    Cool... Cool...Cool...
    Thank you 👍

  • mcolney1mcolney1 Posts: 985 ✭✭✭

    ESUS tracking is a joke, at least in the 981 zip code. I've won multiple 2003 Topps All American cards - they're thick - show as delivered to my house, but they never arrived. Some have been returned to sender for postage, others have disappeared into the ether of the PO. Likely not packaged correctly and shredded by the postal machines. Lately, eBay guaranteed delivery has refunded my money based on me filing a claim. Not sure if buyers takes the loss? A nothing set to collect, but none the less some rare cards have been lost in the PO system...frustrating.

    Collecting Topps, Philadelphia and Kellogg's from 1964-1989
  • GroceryRackPackGroceryRackPack Posts: 3,512 ✭✭✭✭✭

    @mcolney1 said:
    ESUS tracking is a joke, at least in the 981 zip code. I've won multiple 2003 Topps All American cards - they're thick - show as delivered to my house, but they never arrived. Some have been returned to sender for postage, others have disappeared into the ether of the PO. Likely not packaged correctly and shredded by the postal machines. Lately, eBay guaranteed delivery has refunded my money based on me filing a claim. Not sure if buyers takes the loss? A nothing set to collect, but none the less some rare cards have been lost in the PO system...frustrating.

    Thank you for the info👍
    My order was placed on Dec 25th as with that goofy tracking and nothing is happening...
    The seller is from PA and I'm in IN...I was thinking either Wed or Thurs I'll file a claim...
    Thank you again...👍

  • stevekstevek Posts: 29,582 ✭✭✭✭✭

    Not sure how the post office does this, I haven't used them in a very long time. FedEx does the following, I think UPS has started it as well. When delivering to a residential address, they take a pic of the package laying there delivered.

    I'm not sure how Ebay would handle this if there was a picture listed on a not received claim. Whether or not that would suffice as proof of delivery? I realize of course it wouldn't technically be a "signature."

    All that being said, on an Ebay sale around three months ago I sent a $75 item to a buyer in California by FedEx ground. Logged in the tracking number, etc. Around a week later he negs me saying that he never received the item. He hadn't yet filed a not received claim. Well I quickly looked at my FedEx account, the delivery pic was on there. Then I searched for his address on Google, and fortunately there was a very clear pic of the front of his house and his front porch area. I quickly emailed thru Ebay a pic of the delivered item to him, which of course matched up exactly with the architecture of the front of his house. I asked him to please remove the neg.

    Well it worked out perfectly for me. He removed the neg, left positive feedback, and sent me an email thru Ebay saying words to the effect that a porch pirate must have stolen it. I never heard back from him, and that was that.

  • GroceryRackPackGroceryRackPack Posts: 3,512 ✭✭✭✭✭

    @stevek said:
    Not sure how the post office does this, I haven't used them in a very long time. FedEx does the following, I think UPS has started it as well. When delivering to a residential address, they take a pic of the package laying there delivered.

    I'm not sure how Ebay would handle this if there was a picture listed on a not received claim. Whether or not that would suffice as proof of delivery? I realize of course it wouldn't technically be a "signature."

    All that being said, on an Ebay sale around three months ago I sent a $75 item to a buyer in California by FedEx ground. Logged in the tracking number, etc. Around a week later he negs me saying that he never received the item. He hadn't yet filed a not received claim. Well I quickly looked at my FedEx account, the delivery pic was on there. Then I searched for his address on Google, and fortunately there was a very clear pic of the front of his house and his front porch area. I quickly emailed thru Ebay a pic of the delivered item to him, which of course matched up exactly with the architecture of the front of his house. I asked him to please remove the neg.

    Well it worked out perfectly for me. He removed the neg, left positive feedback, and sent me an email thru Ebay saying words to the effect that a porch pirate must have stolen it. I never heard back from him, and that was that.

    Thank you 👍
    I did message the seller again; I'm probably going to do a refund in another day or 2...

    This what I get for buying someone that plays over in the AFC East...

  • GroceryRackPackGroceryRackPack Posts: 3,512 ✭✭✭✭✭

  • I got my first refund for non-delivery. First time in over 6 years (100s of purchases ). I don’t think it was a postal thing. Just a seller that picks and chooses (history of non delivery). I’m glad EBay has this guarantee.

  • 82FootballWaxMemorys82FootballWaxMemorys Posts: 1,654 ✭✭✭✭✭

    @Raptormaniacs said:
    I got my first refund for non-delivery. First time in over 6 years (100s of purchases ). I don’t think it was a postal thing. Just a seller that picks and chooses (history of non delivery). I’m glad EBay has this guarantee.

    NJ based seller?

    It's the singer not the song - Peter Townshend (1972)

  • GroceryRackPackGroceryRackPack Posts: 3,512 ✭✭✭✭✭

  • @82FootballWaxMemorys said:

    @Raptormaniacs said:
    I got my first refund for non-delivery. First time in over 6 years (100s of purchases ). I don’t think it was a postal thing. Just a seller that picks and chooses (history of non delivery). I’m glad EBay has this guarantee.

    NJ based seller?

    No, he was from Toronto.

    Not all Canadians are nice….lol

  • estangestang Posts: 1,356 ✭✭✭
    edited January 19, 2025 6:50AM

    I've been selling a bit more on eBay lately and use eBay Guarantee, up to $20 with tracking and insurance as much as possible. I bought some smaller, lighter 4"x6" Armalope envelopes that get the shipping to 1 ounce or what I recall is $0.63 - as 2 ounces is $0.97 and 3 ounces is $1.25.

    I have found the USPS doesn't alway scan the envelope for the tracking to kick-in and make it way back to eBay for me (seller) and buyer to see.

    Therefore, I bought these on Amazon and stick in the bottom front corner of each envelope. I've noticed the hit-rate for tracking has gone way up as a result.

    If it's above $20, I've been using USPS Ground Advantage with insurance up to $100. There's zero protection for the seller & way too easy for a buyer to say they never received anything.

    Enjoy your collection!
    Erik
  • RufussCkingstonRufussCkingston Posts: 1,691 ✭✭✭✭✭
    edited January 19, 2025 12:53PM

    The Post office/Postman/woman CANNOT scan the eBay Standard Envelope as there is no barcode. It is tied to the whitney bowes postage QR code as it is scanned by sorting machines. there is not a barcode for anyone with a handheld or gun to scan. The delivery is estimated, thus why it is common for them to show delivered, but for the buyer to receive days later. Now for USPS Ground Advantage, those DO have a barcode that can be scanned.

  • 80sOPC80sOPC Posts: 1,415 ✭✭✭✭✭

    We just went through a nasty postal strike, very possible there were issues with the mail.

    @Raptormaniacs said:

    @82FootballWaxMemorys said:

    @Raptormaniacs said:
    I got my first refund for non-delivery. First time in over 6 years (100s of purchases ). I don’t think it was a postal thing. Just a seller that picks and chooses (history of non delivery). I’m glad EBay has this guarantee.

    NJ based seller?

    No, he was from Toronto.

    Not all Canadians are nice….lol

  • @80sOPC said:
    We just went through a nasty postal strike, very possible there were issues with the mail.

    @Raptormaniacs said:

    @82FootballWaxMemorys said:

    @Raptormaniacs said:
    I got my first refund for non-delivery. First time in over 6 years (100s of purchases ). I don’t think it was a postal thing. Just a seller that picks and chooses (history of non delivery). I’m glad EBay has this guarantee.

    NJ based seller?

    No, he was from Toronto.

    Not all Canadians are nice….lol

    I paid $15 CDN for shipping. It’s been 3 weeks now since he said he shipped it. I bought it back in December 2024. I think he could have walked it over by now….

    The guy has a history of non-delivery.

  • 80sOPC80sOPC Posts: 1,415 ✭✭✭✭✭

    3 weeks isn’t too crazy but you should have a tracking number. Thats why I ship everything tracked, and next day, and basically have no interaction with buyers.

  • dictoresnodictoresno Posts: 1,005 ✭✭✭✭✭

    my one buddy that does HUGE volume swears the Ebay Standard shipping is a game changer for him. but I don't mess around with it. I send everything with tracking. I still have eBay standard envelope shipping to me that's still marked not delivered. all cards I mail get nicely packed in a bubble mailer and proper tracked via USPS. id rather pay the extra few bucks to make sure its covered. but then again, im not selling $1 or $2 cards.

    for high volume sellers, sure its a no brainer, but be prepared for leakage (loss). because most won't be scanned properly and open the doors for bad buyers who take advantage of ebays easy return/refund policy.

    myslabs.to/smzcards

  • logger7logger7 Posts: 8,670 ✭✭✭✭✭

    Ebay standard envelope stopped tracking a few weeks ago, the question is why, who turned this off? https://www.valueaddedresource.net/ebay-standard-envelope-tracking-stopped-working/

  • countdouglascountdouglas Posts: 2,515 ✭✭✭✭✭

    Gee, I wonder what happened just a couple of weeks ago? Just be aware, it's much, much easier to take the USPS away from the American public once you've convinced them that it's garbage and they think they no longer want it.

  • GroceryRackPackGroceryRackPack Posts: 3,512 ✭✭✭✭✭

    I had a Disaster of a time with Jon's Sports Cards & Collectibles...😠😠😠

  • firstbase23firstbase23 Posts: 461 ✭✭✭

    It is my understanding that anything under $20 shipped with standard envelope is insured and if you have an item not received case EBAY will pay out.

    Matt

  • RufussCkingstonRufussCkingston Posts: 1,691 ✭✭✭✭✭

    @dictoresno said:
    my one buddy that does HUGE volume swears the Ebay Standard shipping is a game changer for him. but I don't mess around with it. I send everything with tracking. I still have eBay standard envelope shipping to me that's still marked not delivered. all cards I mail get nicely packed in a bubble mailer and proper tracked via USPS. id rather pay the extra few bucks to make sure its covered. but then again, im not selling $1 or $2 cards.

    for high volume sellers, sure its a no brainer, but be prepared for leakage (loss). because most won't be scanned properly and open the doors for bad buyers who take advantage of ebays easy return/refund policy.

    This mode of thought makes no sense as eBay Std Envelope comes with $20 insurance and negative feedback removal (if due to shipping). So there is literally no loss or leakage potential or real downside. Everyone who thinks this way is strictly having irrational psychological reasons rather than actual sound business ones.

  • logger7logger7 Posts: 8,670 ✭✭✭✭✭

    @RufussCkingston said:

    @dictoresno said:
    my one buddy that does HUGE volume swears the Ebay Standard shipping is a game changer for him. but I don't mess around with it. I send everything with tracking. I still have eBay standard envelope shipping to me that's still marked not delivered. all cards I mail get nicely packed in a bubble mailer and proper tracked via USPS. id rather pay the extra few bucks to make sure its covered. but then again, im not selling $1 or $2 cards.

    for high volume sellers, sure its a no brainer, but be prepared for leakage (loss). because most won't be scanned properly and open the doors for bad buyers who take advantage of ebays easy return/refund policy.

    This mode of thought makes no sense as eBay Std Envelope comes with $20 insurance and negative feedback removal (if due to shipping). So there is literally no loss or leakage potential or real downside. Everyone who thinks this way is strictly having irrational psychological reasons rather than actual sound business ones.

    The big problem is disgruntled buyers wondering where their paid for items are. You could get negatives or neutrals due to this dysfunctional system.

    https://www.reddit.com/r/Ebay/comments/1iv3usz/huge_issue_with_ebay_standard_envelopes_anyone/

  • RufussCkingstonRufussCkingston Posts: 1,691 ✭✭✭✭✭
    edited February 23, 2025 4:19PM

    I'm talking in general and not with the current widespread tracking issue. When the tracking system is functional, then there really shouldn't be any neutrals or negatives, and the ones that appear should be removable if truly due to the shipping.

    As for the current situation, it appears eBay is aware.
    https://community.ebay.com/t5/Shipping/Update-on-eBay-Standard-Envelope-eSE-Tracking/m-p/34953210#M499878

    https://www.valueaddedresource.net/ebay-standard-envelope-tracking-stopped-working/

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