US Mint-UNABLE TO FILL ORDER! AGE/ASE What’s going on? **Answer on first comment**

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  • MetroD
    MetroD Posts: 2,571 ✭✭✭✭✭
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    @jwitten said:
    I had a 1/2 ounce gold proof that I received the email about. I was able to chat with them to "resolve" the issue. Well, it WAS showing "best choice" under shipping method, and it just switched over to USPS... so it looks like it may be shipped soon. I did have a charge on my card for it that has since dropped off. It has not been recharged yet. Possibly it will when it ships?

    This has been a confusing time with respect to credit card payments. So, I cannot answer with 100% confidence. That said, normally your credit card would be charged as the items are shipped.

    Reference

  • WQuarterFreddie
    WQuarterFreddie Posts: 3,305 ✭✭✭✭✭
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    So has anyone who got these emails received a shipment notification yet?

  • CoinMeister
    CoinMeister Posts: 651 ✭✭✭✭
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    No email apology and no shipment.

    "What we are never changes, but who we are ... never stops changing."
  • jmlanzaf
    jmlanzaf Posts: 43,072 ✭✭✭✭✭
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    @WQuarterFreddie said:
    So has anyone who got these emails received a shipment notification yet?

    They are mostly backordered and may not ship for weeks

    All comments reflect the opinion of the author, even when irrefutably accurate.

  • DotStore
    DotStore Posts: 934 ✭✭✭✭
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    @WQuarterFreddie said:
    The big question is this. Has anyone received a shipment notification yet? Anyone who does please post here
    😎

    I had gotten the email to call about several orders - 1/10 Oz Gold Proof Type-2 and also the 2021-W ASE Type-2's

    I called and they took my info and said the orders are all set.

    I just received an email that the 1/10 Gold has shipped

  • mpbuck82
    mpbuck82 Posts: 45 ✭✭✭
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    I just received an email myself that the 1/10 oz is shipping.

  • JimTyler
    JimTyler Posts: 4,103 ✭✭✭✭✭
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    Anybody get an order canceled ? It’s well over 48 hours.

  • CoinMeister
    CoinMeister Posts: 651 ✭✭✭✭
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    @JimTyler said:
    Anybody get an order canceled ? It’s well over 48 hours.

    I’ve been checking my order page way more than usual. Once I place an order, I usually just wait for a shipping notification. Unfortunately, because of this mess, I have to micromanage my history in case of a cancellation even though I was told it was “fixed”.
    …..and by the way, I still didn’t get an apology email.

    "What we are never changes, but who we are ... never stops changing."
  • pointfivezero
    pointfivezero Posts: 2,005 ✭✭✭✭✭
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    @JimTyler said:
    Anybody get an order canceled ? It’s well over 48 hours.

    Nada - but I called, waited on hold for three hours and "re-confirmed" my order.

    No letter of apology or offer of reimbursement either for my lost time with the mind numbing music.

  • Onastone
    Onastone Posts: 4,420 ✭✭✭✭✭
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    @pointfivezero said:

    @JimTyler said:

    Nada - but I called, waited on hold for three hours and "re-confirmed" my order.

    No letter of apology or offer of reimbursement either for my lost time with the mind numbing music.

    In case you missed it @pointfivezero : Check out the ironic lyrics...https://youtu.be/GAUS68OEb_4

  • CoinMeister
    CoinMeister Posts: 651 ✭✭✭✭
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    If I never hear that incessant tune again, it will be too soon!

    "What we are never changes, but who we are ... never stops changing."
  • pointfivezero
    pointfivezero Posts: 2,005 ✭✭✭✭✭
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    @Onastone said:

    @pointfivezero said:

    @JimTyler said:

    Nada - but I called, waited on hold for three hours and "re-confirmed" my order.

    No letter of apology or offer of reimbursement either for my lost time with the mind numbing music.

    In case you missed it @pointfivezero : Check out the ironic lyrics...https://youtu.be/GAUS68OEb_4

    Thanks @Onastone. This (and that) was the best 5:24 of my day!

    Tim

  • Onastone
    Onastone Posts: 4,420 ✭✭✭✭✭
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    Can you imagine listening to that for 2-3 hours? Many of us did, but not the whole song, just a cut up instrumental piece.
    Now I see those bouncing dots and go berserk! Almost looks like that rabbit is in a straight jacket. And then to find out from the mint the original emails were sent in error.....I just had to laugh. What is the mint doing to us?????

  • jwitten
    jwitten Posts: 5,423 ✭✭✭✭✭
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    My gold 1/2 ounce that I received the email about got marked as shipped today. Still no credit card charge on it. I suspect it's really several days from actually shipping.

  • Guxiyou
    Guxiyou Posts: 154 ✭✭✭
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    I'm jealous..... my gold 1/2 is still showing as Backordered :(

  • CoinMeister
    CoinMeister Posts: 651 ✭✭✭✭
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    Update
    One of the three orders that I received an email to call on has shipped! The 4-coin AGE T2 set is on its way.

    "What we are never changes, but who we are ... never stops changing."
  • pointfivezero
    pointfivezero Posts: 2,005 ✭✭✭✭✭
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    @CoinMeister said:
    Update
    One of the three orders that I received an email to call on has shipped! The 4-coin AGE T2 set is on its way.

    Same here. (Well, at least the label was created)

    Congrats to us!

  • 92vette
    92vette Posts: 550 ✭✭✭
    edited August 24, 2021 7:13AM
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    For fun in addition to calling the mint I also emailed US Mint Support the morning I got this same notice. Twelve days later I get an official response that all orders were successfully placed and currently processing and all will ship eventually. To their credit they did communicate their regret at the delay in responding.

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