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Exemplary Auction House Experience
jgenn
Posts: 808 ✭✭✭✭✭
Tuesday 7/28 1:46 PM EDT -- received online auction lot win confirmation email (minutes after the lot closed)
Tuesday 7/28 6:04 PM EDT -- received invoice which I paid immediately
Tuesday 7/28 6:08 PM EDT -- received Paypal confirmation of paid invoice
Wednesday 7/29 5:04 AM EDT -- received shipping notification with FedEx tracking number
Thursday 7/30 10:23 AM EDT -- package arrived at my East Coast USA door
That's some amazingly fast service from a auction house + FedEx, right?
Kudos to cgb.fr (Paris, France) for an easy to use live auction interface, only 12% buyers fee, accepting Paypal and using FedEx international overnight delivery.
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That's great - unlike the customer service I've been getting from one of my stand-bys lately. Baldwin's of St. James, very unsatisfactory at the moment.
Sounds like a great experience. I had a similar one recently with Auction World Japan + FedEx.
All the stars aligned right with FedEx. I'm guessing your order was less than $3000.