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Got a call from the President!

messydeskmessydesk Posts: 20,746 ✭✭✭✭✭
edited December 28, 2018 12:00PM in U.S. Coin Forum

PCGS President, that is. He's reaching out to people who registered for the FUN lunch for a quick intro and to let us know how customer service is going to be greatly improved. Good first impression!

John
Keeper of the VAM Catalog • Professional Coin Imaging • Prime Number Set • World Coins in Early America • British Trade Dollars • Variety Attribution

Comments

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    HemisphericalHemispherical Posts: 9,370 ✭✭✭✭✭

    Very good PR!

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    derrybderryb Posts: 38,560 ✭✭✭✭✭

    And I was waiting for him on Twitter.

    "A car is a tool that takes you from one place to another. Everything beyond that is a payment for other people's perception of you."

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    ScootersdadScootersdad Posts: 180 ✭✭✭

    Didn't get the invite this year, You'll represent the VAM community properly Messy Desk.

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    DIMEMANDIMEMAN Posts: 22,403 ✭✭✭✭✭

    I just got off the phone with him. Talked for about 10 minutes or so. I made a pitch for expanding the variety program. He was very nice and personable. I think the future looks good. :)

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    PTVETTERPTVETTER Posts: 6,109 ✭✭✭✭✭

    I didn't get an invite either this year.
    I guess I am on the outside looking in?
    I do have a question or two, but I guess I will never get an answer.
    The questions should not be aired publicly

    Pat Vetter,Mercury Dime registry set,1938 Proof set registry,Pat & BJ Coins:724-325-7211


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    cameonut2011cameonut2011 Posts: 10,458 ✭✭✭✭✭

    @FadeToBlack said:
    How about letting us know when standards go back to normal so I can send in the pile of coins I've got here. I'm up to like 50 now...

    Yes, and how about establishing consistent grading practices to avoid this in the future?

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    ms70ms70 Posts: 13,958 ✭✭✭✭✭
    edited December 28, 2018 11:01AM

    That's a good start.

    Make PCGS Great Again!

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    fiftysevenerfiftysevener Posts: 943 ✭✭✭✭

    Since this Presidents followers are happy and cozy does that mean it's good for the country ?

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    ms70ms70 Posts: 13,958 ✭✭✭✭✭

    @fiftysevener said:
    Since this Presidents followers are happy and cozy does that mean it's good for the country ?

    I never had the feeling the PCGS president had any influence over the entire nation.

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    CascadeChrisCascadeChris Posts: 2,529 ✭✭✭✭✭

    This is Yuge!

    The more you VAM..
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    coinsarefuncoinsarefun Posts: 21,781 ✭✭✭✭✭

    I hope to go to a PCGS show in Las Vegas soon and maybe he will be there so I can meet him.
    Great info, thanks for posting this

    CoinsAreFun Pictorials Album FOR SALE SOME will mark final ones before auction
    .
    CoinsAreFun Toned Silver Eagle Proof Album
    .
    Gallery Mint Museum, Ron Landis& Joe Rust, The beginnings of the Golden Dollar
    .
    More CoinsAreFun Pictorials NGC FOR SALE
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    BuffaloIronTailBuffaloIronTail Posts: 7,742 ✭✭✭✭✭
    edited December 28, 2018 11:49AM

    @ms70 said:
    That's a good start.

    Make PCGS Great Again!

    PCGS never really was not great.

    I'd say make PCGS "BETTER".

    Pete

    "I tell them there's no problems.....only solutions" - John Lennon
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    CoinstartledCoinstartled Posts: 10,135 ✭✭✭✭✭

    @FadeToBlack said:

    @Coinstartled said:

    @FadeToBlack said:
    How about letting us know when standards go back to normal so I can send in the pile of coins I've got here. I'm up to like 50 now...

    I assume you want the standards loosened. I would prefer that they weren't.

    Wow, shocking, you're contradicting what most people think should happen. :joy:

    I think they still sell those self slabbing kits. You can just stick on any number you want...and turnaround time is instant.

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    ilikemonstersilikemonsters Posts: 767 ✭✭✭✭

    Around 100 people usually attend the luncheon’s, right? Calling 100 people.. that’s harsh.

    I’m so glad we have a president who cares so much about meeting as many people as possible though, and listening to their ideas.

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    ashelandasheland Posts: 24,466 ✭✭✭✭✭

    I am a fan of the conservative grading, even if that means getting a lower grade than I hoped for on my own coins. I know whatever they grade them, that they are solid for the said grade. That's what makes PCGS graded coins so desirable, in my opinion... I have two coins coming back soon and I am eager to see how they did!

    My YouTube Channel

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    johnny9434johnny9434 Posts: 32,454 ✭✭✭✭✭

    thats cool to hear

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    TreashuntTreashunt Posts: 6,747 ✭✭✭✭✭

    @ms70 said:
    That's a good start.

    Make PCGS Great Again!

    I can see your red cap:
    MPCGSGA

    Frank

    BHNC #203

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    DIMEMANDIMEMAN Posts: 22,403 ✭✭✭✭✭

    @ilikemonsters said:
    Around 100 people usually attend the luncheon’s, right? Calling 100 people.. that’s harsh.

    I’m so glad we have a president who cares so much about meeting as many people as possible though, and listening to their ideas.

    He is calling over 400 total.

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    georgiacop50georgiacop50 Posts: 2,909 ✭✭✭✭

    @FadeToBlack said:
    Also, just to add, I've never really had a problem with PCGS customer service.

    I suspect you, Sir, are in the minority. I have had a lot of gripes with them for so many years.

    The new Prez is talking with a lot of folks. Very positive!!

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    amwldcoinamwldcoin Posts: 11,269 ✭✭✭✭✭
    edited December 28, 2018 2:23PM

    Well, I'm sitting on a couple thousand PCGS graded Barber Half's. If they want to keep grading Barber Half's like the last batch I had graded they are going to have a heck of a grade guarantee bill from me! Think...F's are now VG, VF's are now F, and on and on!

    @asheland said:
    I am a fan of the conservative grading, even if that means getting a lower grade than I hoped for on my own coins. I know whatever they grade them, that they are solid for the said grade. That's what makes PCGS graded coins so desirable, in my opinion... I have two coins coming back soon and I am eager to see how they did!

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    labloverlablover Posts: 3,731 ✭✭✭✭✭

    Nice gesture!

    "If there are no dogs in Heaven, then when I die I want to go where they went." Will Rogers
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    Namvet69Namvet69 Posts: 9,410 ✭✭✭✭✭

    The right thing to do. I'm sure you shall represent well. Peace Roy

    BST: endeavor1967, synchr, kliao, Outhaul, Donttellthewife, U1Chicago, ajaan, mCarney1173, SurfinHi, MWallace, Sandman70gt, mustanggt, Pittstate03, Lazybones, Walkerguy21D, coinandcurrency242 , thebigeng, Collectorcoins, JimTyler, USMarine6, Elkevvo, Coll3ctor, Yorkshireman, CUKevin, ranshdow, CoinHunter4, bennybravo, Centsearcher, braddick, Windycity, ZoidMeister, mirabela, JJM, RichURich, Bullsitter, jmski52, LukeMarshall, coinsarefun, MichaelDixon, NickPatton, ProfLiz, Twobitcollector,Jesbroken oih82w8, DCW

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    blitzdudeblitzdude Posts: 7,623 ✭✭✭✭✭

    @Coinstartled said:

    @FadeToBlack said:
    How about letting us know when standards go back to normal so I can send in the pile of coins I've got here. I'm up to like 50 now...

    I assume you want the standards loosened. I would prefer that they weren't.

    Agree 110%, if anything they need to be tightened back up.

    The whole worlds off its rocker, buy Gold™.
    BOOMIN!™
    Wooooha! Did someone just say it's officially "TACO™" Tuesday????
    Retiring at 55, what day is today? :sunglasses:

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    LakesammmanLakesammman Posts: 17,668 ✭✭✭✭✭

    I don't have any good ideas so save the phone call. :D

    Sorry to be missing the luncheon this year........

    "My friends who see my collection sometimes ask what something costs. I tell them and they are in awe at my stupidity." (Baccaruda, 12/03).I find it hard to believe that he (Trump) rushed to some hotel to meet girls of loose morals, although ours are undoubtedly the best in the world. (Putin 1/17) Gone but not forgotten. IGWT, Speedy, Bear, BigE, HokieFore, John Burns, Russ, TahoeDale, Dahlonega, Astrorat, Stewart Blay, Oldhoopster, Broadstruck, Ricko, Big Moose, Cardinal.
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    cameonut2011cameonut2011 Posts: 10,458 ✭✭✭✭✭

    @FadeToBlack said:

    @georgiacop50 said:

    @FadeToBlack said:
    Also, just to add, I've never really had a problem with PCGS customer service.

    I suspect you, Sir, are in the minority. I have had a lot of gripes with them for so many years.

    The new Prez is talking with a lot of folks. Very positive!!

    To each their own. My only real issue with them is TAT and lack of any seeming FIFO system.

    What do the acronyms mean?

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    cameonut2011cameonut2011 Posts: 10,458 ✭✭✭✭✭
    edited December 28, 2018 6:59PM

    It is nice to hear that he is open to changes.

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    cameonut2011cameonut2011 Posts: 10,458 ✭✭✭✭✭

    @asheland said:
    I am a fan of the conservative grading, even if that means getting a lower grade than I hoped for on my own coins. I know whatever they grade them, that they are solid for the said grade. That's what makes PCGS graded coins so desirable, in my opinion... I have two coins coming back soon and I am eager to see how they did!

    It's wonderful if you're buying. If you're selling you won't appreciate having your coin grouped with inferior coins. Many collectors only pay attention to the grade on the plastic when researching auction records.

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    CoinstartledCoinstartled Posts: 10,135 ✭✭✭✭✭

    @cameonut2011 said:

    @FadeToBlack said:

    @georgiacop50 said:

    @FadeToBlack said:
    Also, just to add, I've never really had a problem with PCGS customer service.

    I suspect you, Sir, are in the minority. I have had a lot of gripes with them for so many years.

    The new Prez is talking with a lot of folks. Very positive!!

    To each their own. My only real issue with them is TAT and lack of any seeming FIFO system.

    What do the acronyms mean?

    FIFO is first in, first out. Don't know what TAT is.

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    dbldie55dbldie55 Posts: 7,750 ✭✭✭✭✭

    Not sure you can beat the current turn around times.

    Collector and Researcher of Liberty Head Nickels. ANA LM-6053
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    ilikemonstersilikemonsters Posts: 767 ✭✭✭✭

    @FadeToBlack said:

    @cameonut2011 said:

    @FadeToBlack said:

    @georgiacop50 said:

    @FadeToBlack said:
    Also, just to add, I've never really had a problem with PCGS customer service.

    I suspect you, Sir, are in the minority. I have had a lot of gripes with them for so many years.

    The new Prez is talking with a lot of folks. Very positive!!

    To each their own. My only real issue with them is TAT and lack of any seeming FIFO system.

    What do the acronyms mean?

    Turnaround time and First in, First out.

    Keep in mind, it's difficult to truly understand how many coins graders grade each day, unless you've actually been in the grading room. It's a perspective thing. As a collector/dealer, you want your coins graded and shipped back to you as quick as possible. To either get prized coins back into your collection, or to keep inventory graded. But as a grader, you're just doing your job and grading whatever is in front of you.

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