Ebay-No Retutn of TPG Coins Enforceable? HELP LOL.
giantsfan20
Posts: 1,715 ✭✭✭✭
When sellers state the item and particularly tpg coins state no returns can they actually stop a return or just hope you dont bother since it was stated.
Does Ebay enforce it or just wishful thinking on part of seller.
Thanks for any replies 
0
Comments
It depends on the reason the person returns the item under a no return policy. If they return the item “not as described” you have to take the return. If they return it as “just didn’t like it” then you can refuse the return but you risk a negative. Generally if they do give you a negative usually you can get it cleared up by calling customer service. YMMV as always.
This is just a guess, but I imagine that claiming SNAD can force a return and refund even from a generally unwilling seller. The more someone writes about the description of a coin, the more likely someone else will find something to claim SNAD.
In general, I tell others to have a little self respect and to pass by those selling non-bullion items as "no returns" or those who attempt to extract a "restocking fee". In either case, these strategies might be looked at as an attempt to unload inferior material on others.
In honor of the memory of Cpl. Michael E. Thompson
I would wager with eBay's new policies going in effect the 1st you will see a lot more listings with no returns and extended shipping times. I have not made up my mind yet....but I'll be damned if I'm going to pay for return shipping on a coin that is accurately described and pictured! I will say I'm leaning towards accepting ebays new crap since my return rate is very low...but the principle of it is really sticking in my gut. Have a coin returned more than once after all the fees then it wasn't worth taking a chance on buying it to sell.
I've been experimenting and selling on my buying account. Taking advantage of the free listings. No returns,charge shipping,2 day shipping and really don't notice a difference! No returns forced yet "KNOCK ON WOOD!"
Again, IT'S NOT AN EBAY PROBLEM. It's a credit card problem. Even if eBay banned returns, a buyer can always file a chargeback on a credit card claiming some version of SNAD and the credit card company ALWAYS sides with the buyer.
eBay actually balances the risk a little bit with the (limited) Seller's Guarantee.
The fact is, unless you take cash from someone and hand them the coin, there is NO WAY to avoid returns and charge backs. Not on eBay, not on Amazon, not on any other commercial site, not on your private website, not on BST. You could require money orders, but I would never buy from someone I didn't know who required some version of cash, and neither would you.
You're gonna hate it: but it's a cost of doing business.
All comments reflect the opinion of the author, evn when irrefutably accurate.
You can't stop a PayPal or CC chargeback by claiming "no returns".
All comments reflect the opinion of the author, evn when irrefutably accurate.
SNAD puts all of the power in the buyer's hands... Good if your the buyer. Caveat Venditor.
Check out my current listings: https://ebay.com/sch/khunt/m.html?_ipg=200&_sop=12&_rdc=1
Nope-I just returned one.
The seller will ONLY accept return if item is not as described so be careful and ask questions before your purchase it.
@giantfan
Good on the surface, but how one views the coin in hand can be different versus pictures. As for "accurately describing" the coin in text, as TomB mentions, that opens it up to another can of worms.....was something missed? Was it too flowery and disagreed with?
It sucks, all around, but, as long as it isn't abused (blacklist the person from your auctions if so), it is what it is.
I recently returned a CAC PCGS coin as, when I got it, I could see many things NOT in the picture. There was no real description, but I was buying the coin, not the sticker nor the plastic (those were "bonus"). Moral of the story.....pictures don't make up for seeing the coin in hand at all. CAC doesn't mean someone will LIKE the coin either. It helps with the plastic grade, but for those of us that want the coin itself, it doesn't make it the end all be all.
I've been told I tolerate fools poorly...that may explain things if I have a problem with you. Current ebay items - Nothing at the moment
Interesting information !!!
Tragedy of the commons unfortunately. People are always out there abusing policy and trying to work the system.
I believe buyers can return any purchase on ebay and there is no way a sellers can stop it, perhaps limited to a 90 day window. If you claim SNAD it gets the ball rolling quickly and sellers have to deal with it. I have had to claim SNAD on a few electronic devices lately as they were SNADs.
One was from China, I paid $5.25 for it, they offered me $2.50 which I declined they then refunded me the whole amount and I tossed the item in the trash.
Another was a used voice processor which was described as in good working condition but the thing was toast. This one was past the 90 days but it was an item I was using at work and just got around to opening it and installing it. They accepted the item and emailed the return postage. I promptly mailed item back. I noticed the item was back listed for sale a few weeks later...
The last item was a mini-disc player listed as in good working condition. I tested it immediately when it arrived after the previous experience and it promptly ate the disc I inserted. There was no way to get it to eject. I notified seller who apologized profusely and said he was selling item for a friend who said it was in good shape. He said to keep the item and that he was going to refund me plus add an extra $25 for my troubles. That was a surprise. He followed through on his promise.
Not sure how close these relate to coin returns as electronics either work or don't but I can say that a declaration of SNAD is going to probably force the return through. Good for buyers but sellers of coins could get screwed over easily. I guess it is the "cost of business". At least the shipping cost isn't too onerous as it can be for the heavy electronic items I purchase frequently
Jim
I think your 100th post should feature a lightning bolt
The only consolation is both Ebay and Paypal have algorithms on SNAD's and hit that limit and you lose your ability to file. This is to weed out the compulsive buy and return people, or worse, the buy and try to scam keeping an item people.
Returns have never been a problem. I have averaged between 1-2% over the last decade.
Ebays new on approval terms tough have me questioning future returns.
I try avoid sellers who don’t offer returns.
I have forced sellers take returns in a couple of instances / disputes via filing eBay dispute. Ebay sided w me on one the other the seller caved. One item was MRR loco - new but did not run.
So what the heck is SNAD?
Some credit cards will allow charge backs up to 180 days.
All comments reflect the opinion of the author, evn when irrefutably accurate.
Significantly Not As Described
All comments reflect the opinion of the author, evn when irrefutably accurate.
Thanks! How do you guys handle restocking fees when paying with PayPal?
No such thing on a SNAD. I don't bother even trying to charge restocking fees anymore. No one has ever had to pay it.
All comments reflect the opinion of the author, evn when irrefutably accurate.
I have a restocking fee listed which I haven't and never expected to collect. It is more a warning to vest pocket dealers that want to use my coin for 30 days and if they can't sell it return it. My restocking fee is waved if the return is started 7 days after receipt.
It's all a mute point now as ebay is not allowing restocking fees come the 1st.
Right now, Paypal has initiated a credit card chargeback on a coin I sold over a year ago.
WOW . . . They can do that?
1947-P & D; 1948-D; 1949-P & S; 1950-D & S; and 1952-S.
Any help locating any of these OBW rolls would be gratefully appreciated!
Apparently so:
Case ID: PP-D-9781823
The buyer has filed a case with their financial institution for a payment of $3,387.44 you received on May 29, 2017. We've opened a case on Apr 22, 2018 so that we can collect more info and resolve this with the buyer's financial institution. Learn more
Case detailsView case history
Buyer information
Michael Carroll
bigmaccheese83@gmail.com
Invoice ID
INV2-AUEP-E8KB-J32Q-4A9D
Transaction amount
$3,400.00
Transaction ID
5JW28902YM659442R
Disputed amount
$3,387.44
Dispute reason
More Information Needed
Your responses
Date of submission
Apr 26, 2018
Tracking
USPS 23150610000029629743
This sounds frighteningly similar to another case here for roughly same amount and time frame but I can't recall who it was. I believe after Paypal ruled againstr him even after proof the buyer was a scammer, he got his money back after going to the media about it.
Collecting 1970s Topps baseball wax, rack and cello packs, as well as PCGS graded Half Cents, Large Cents, Two Cent pieces and Three Cent Silver pieces.
Sounds like a cash flow problem with this buyer doing the charge back. When anyone initiates a charge back the person is not responsible for paying the bank until its resolved. It could have been a new credit card with no payments for 12 months sorta thing. He buys a coin using that credit card. Then when all the money is due, files a dispute.. I hope it works out in your favor.
Interestingly he's not claiming non receipt even though the name who signed for it is different than the name in the dispute.
ANA 50 year/Life Member (now "Emeritus")
Wow, that's the longest I've ever heard.
All comments reflect the opinion of the author, evn when irrefutably accurate.
This is why I tend to side more with the businesses than a lot of the "customers" on this board. Until you've tried to run a business and suffered through all the problems, I'm not sure you appreciate the difficulties involved. Sometimes people just assume if you sell a $1300 St. Gauden's that you MAKE $1300. They don't realize you probably paid $1250, have bills to pay, and maybe have to suffer through returns/chargebacks etc all for a $50 profit.
All comments reflect the opinion of the author, evn when irrefutably accurate.
It wouldn't have worked as the coin was sent to his Paypal verified address:
Seller Protection
Eligible(More about Seller Protection)
Protection for items not received
When you ship to the address on this page and provide proof that the item was delivered and signed for, you're protected against claims for items not received. For complete requirements, see terms.
Protection for unauthorized payments
When you ship to the address on this page and provide proof that the item was delivered and signed for, you're protected against claims for unauthorised payments. For complete requirements, see terms.
Tips to sell securely
Seller Protection address
Michael Carroll
61 Horseshoe Ln
Jackson, GA 30233-6268
United States
Confirmed Help
This is a common tactic of AmEx when the cardholder declares bankruptcy, or debt modification, and the trustee / lawyer attempts / engages in clawbacks by claiming against cc issuers.
Normally you'd be covered by PP's seller guarantee, but the bad part is PP may require you to provide proof of shipping (not delivery - that's a common mistake with PP claims). Unfortunately, that info will be long gone from USPS.
There is a common saying on feepay forums by seasoned sellers:
NEVER sell anything on feepay that you can't afford to have stolen because it will happen to you.
That's why I keep all my acceptance receipts from the USPS. Everything I ship I take to the PO and get a scanned in receipt!
Az coins
Who forgets anout ordering an expensive item
Also you sold item for 3400 and yet claiming different amount 3387.44.
What is the deduction of $12.56 coming from?
Since they are claming non reciept why not claim the full amount $3400.
Why are the amounts different?
Paypal should set a time limit on these frivoulous claims.
If you take a return for ANY reason you cannot manage the criteria. feepay will force you to take the return - period.
Just read of a seller of medical instruments that has a policy of accepting a return only if item has not been opened / used. feepay is forcing him to accept a return for a now USED item that the buyer used once and didn't like it. feepay told him people can try stuff to see if they like it. They don't care as it's your money. FDA prohibits the the reselling of his used instruments so the $150 item needs to be discarded, or he can let the buyer keep it, and be forced to return the $.
I was forced to take a return of a coin that was cracked out of the slab a while back.
Now...that is definitely not fair for you as seller. I would not want to see it either way. I am sorry it happened to you
@ebaytrader
There is a value threshold that once crossed compels me to buy an airplane ticket and rent a car. I always prefer face to face negotiation.
Check out my current listings: https://ebay.com/sch/khunt/m.html?_ipg=200&_sop=12&_rdc=1
This is ridiculous and ignorant. You could just as easily say "never sell anything at coin shows that you can't afford to have stolen" or "never sell anything in a B&M store that you can't afford to have stolen". Theft is possible in ANY forum. You could also say "never own anything that you can't afford to have stolen" as you could be personally robbed.
All comments reflect the opinion of the author, evn when irrefutably accurate.