Question about CAC - Not another debate, just a question about it for people 'in the know'.

I've seen over and over probably at least half a dozen times on the boards here in the past couple months that one of the reasons CAC is great is that you can simply call up CAC and John Albanese will be more than happy to discuss with you about a relatively rare coin if he has seen it and that he always remembers them, like he has a set of notes on every coin he has seen. Gosh this sounds amazing and particularity informative. Perhaps he can share why it CAC'ed or why it didn't CAC.
Since he is a way more knowledgeable grader than I will ever be, hearing his thoughts on a big purchase would be a learning experience. Oftentimes when I see people make this post, I've quoted them and asked them this question in response, and no one has ever answered me back. So I'm asking it here.
How does one simply 'call up CAC and talk to John Albanese about a coin'? If I call CAC (which I tried), the secretary that answers the phone tells me their policy that 'we don't discuss what coins have been here or not' and 'if you want to know if it would CAC, send it in, but we can't tell you if we've seen it already'. I don't really want to send a coin out for months if they have already seen it and the answer is just going to be no (edit to add:) and of course, they won't tell me why even when I submit it. It's an impassable road block for me. But clearly some people get around it.
Successful transactions with: wondercoin, Tetromibi, PerryHall, PlatinumDuck, JohnMaben/Pegasus Coin & Jewelry, CoinFlip, and coinlieutenant.
Comments
You have a good question and observation. I am awaiting to have at least 30 before I send mine in and in the meanwhile learning all aspect of CAC process. Good luck with your submission
@CoinPhysicist
There’s a distinct difference in what you are trying to do vs what others state they have done. You are trying to find out the results of someone else’s submission. They are trying to get additional information from their own submission. See?
CAC almost always turns around in a week.
@tradedollarnut So if I send it in myself, then he would be happy to talk to me? I am under the impression that even if you send it in yourself, that the same policy applies.
Edit to add: I also thought that they aren't accepting new submitters. Edit2: I just checked, they aren't accepting new submitters.
Successful transactions with: wondercoin, Tetromibi, PerryHall, PlatinumDuck, JohnMaben/Pegasus Coin & Jewelry, CoinFlip, and coinlieutenant.
You have to have a membership to send a coin to them.
he has always talked to me on coins that i own and that have been submitted to CAC
Exactly, this is what I thought. Even if you didn't submit it yourself. @tradedollarnut
How though?
Successful transactions with: wondercoin, Tetromibi, PerryHall, PlatinumDuck, JohnMaben/Pegasus Coin & Jewelry, CoinFlip, and coinlieutenant.
Sounds like the story about the broom and ruby slippers.
Gazes needs to clarify his meaning as it is unclear. You are jumping to a conclusion not necessarily supported by his statement.
There is no way that JA is going to talk to you about a coin someone else submitted. He don’t know you, he don’t know you own the coin, and he don’t have the time to do all that for every Tom Dick and harry.
CAC will talk to you about coins that you submit. If you leave a note, John will take notes to refresh his memory. In my experience, John will not discuss coins that you submit through others even if it is your coin because it is not your submission (e.g. a coin that you submit through an auction house) for instance.
actually now that i think about it, coins stickered and submitted by others that i owned, he discussed in the context of me seeking an offer to sell. I have always been thankful that he takes the time to talk to me when he doesnt have to.
I think the data points here at this point have basically answered the question, thanks.
Successful transactions with: wondercoin, Tetromibi, PerryHall, PlatinumDuck, JohnMaben/Pegasus Coin & Jewelry, CoinFlip, and coinlieutenant.