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Help! PCGS Slab CRACKED BY US POSTAL SERVICE

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  • Cougar1978Cougar1978 Posts: 8,844 ✭✭✭✭✭
    You should send it back to the seller for a refund. The seller needs to learn how to ship coins. Look how Apmex ships theirs - I plan to follow their procedure. My last purchase from them I kept the box and mailer so I can order the exact same shipping supplies from uline. They put their material in a bubble mailer which is then essentially glued inside of a 5 x 10 x 1 (would love where could order these boxes, the bubble mailer has a uline number, S-16532 so located that) box so USPS will not break it or someone try to pull it out. The cost of these materials both box and mailer totals 99c, cheaper than what USPS sells their bubble mailers for.

    The seller is an idiot for shipping it in just an envelope. If an item is not securely protected / packaged USPS will find a way to break it even if the package is marked "fragile." I would send it back to the seller and expect a full refund of all costs. As a matter of fact you should just open a case against him. If your not satisfied with the sellers response neg him. I don't think even just a bubble mailer is even adequate protection. Do not ship slabbed coins in an envelope even with a safety mailer - USPS runs these thru machines and the slab will be broken in half. A guy in the coin club shipped a 2001-S Silver PF set in a bubble mailer and they found a way to even break that. The package was even marked fragile. Don't try to even argue or explain this to the USPS clerks as it is beyond what they do. At one location I am forced to use, they even struggle with processing an insured package.

    Blue Sheet bid on your coin is $23.

    Investor
  • thisnamztakenthisnamztaken Posts: 4,101 ✭✭✭✭✭
    I would definitely send it back to the seller. I'd also see it as a wake up call to be sure to check eBay sellers' feedback thoroughly before bidding on their items. He has undoubtedly had others leave feedback comments re' his poor packaging, etc.
    I never thought that growing old would happen so fast.
    - Jim
  • C0INB0YC0INB0Y Posts: 627 ✭✭


    << <i>Did you forget to tip your mailman at Christmas? image >>




    Yes I gave him a hammer...why?
    I was ‘COINB0Y' with 4812 posts and ‘Expert Collector’ ranking (Joined in 2006).
  • GrumpyEdGrumpyEd Posts: 4,749 ✭✭✭
    I would tell the seller what happened, if he wants it back send it back for a refund. Explain that the other coins were fine but this one was poorly packed and ruined, send him the pic. He might tell you to keep it since it saves him the postage or even offer up another similar piece in exchange.
    Agree that the seller did a lame job but I'd only SNAD or neg him if he didn't refund or work it out when given a chance to.
    Ed
  • ashelandasheland Posts: 23,817 ✭✭✭✭✭
    I'm usually very understanding and try my best to give the benefit of the doubt.
    However, when a seller ships something this poorly I will definitely leave a negative feedback (even if it didn't get damaged)
    The poor shipping and that kind of damage would be a NEG for sure! (plus sent back for a refund)
    image
  • That's quite a shattered slab - I've never seen a slab that badly smashed by the Post Office in years of buying online.
  • LRCTomLRCTom Posts: 857 ✭✭✭
    What Robby said. I used to send slabs in Safe-T-Mailers and envelopes, but the USPS sorters cracked two like this, likely with their sorting machinery. I got them back from the buyer, had them reholdered, and shipped back to the seller. Needless to say, any profit on the sale was offset.

    Now I only shipped slabs in boxes with lots of wadded up old yellow pages to protect.

    ..Tom

    LRC Numismatics eBay listings:
    http://stores.ebay.com/lrcnumismatics

  • I would go easy on the seller, ignorance pure and simple. No negative or neutral would do any good. The guy doesn't know coins and shipping obviously and needs help doing it right not the hammer coming down on him. Do we really want to drive people away from this hobby through heavy handed reactions?
  • CasmanCasman Posts: 3,935 ✭✭


    << <i>I would go easy on the seller, ignorance pure and simple. No negative or neutral would do any good. The guy doesn't know coins and shipping obviously and needs help doing it right not the hammer coming down on him. Do we really want to drive people away from this hobby through heavy handed reactions? >>



    I gave my seller the benefit of the doubt, left him a positive, then gave him several tips on how to ship a coin properly and for "less money than he spent. Do you think I got a Thank You? Nope, the guy said I didn't know what I talking about and that he was a tru professional that did this for a living and he knows how to do it right...Later he called me a bunch of names such a fudder mother etc...

    So ya, sometimes the negative is the best thing do do, and ya know what, the Schmo had recently picked up 5 of them without my help.
  • The guy obviously can't take advice, it is shocking how many people are stuck in their futile ways.
  • It is shocking the guy wouldn't take the advice, and it is astounding how many people are like him.
  • gripgrip Posts: 9,962 ✭✭✭✭✭


    << <i>Glad it wasn't a doily! >>



    A $20.00 dollar coin and all this ranting? Lol
  • luckybucksluckybucks Posts: 1,318 ✭✭✭
    Send it back. The seller was irresponsible trying to cut corners. But, the postal service is also responsible. Those slabs take a heck of a lot of punishment. That slab looks like it got run over by a lorry.
  • gripgrip Posts: 9,962 ✭✭✭✭✭


    << <i>AnkurJ broke this thread! >>



    And all this ranting for a $20.00 coin.
  • crazyhounddogcrazyhounddog Posts: 14,071 ✭✭✭✭✭
    The way that slab is busted all to hell I don't think bubble wrap would have done a bit of good. It's the postal service at fault here. I would go easy on the seller. Not his/her fault here. As long as the seller honers the refund I would go easy.
    The bitterness of "Poor Quality" is remembered long after the sweetness of low price is forgotten.
  • coinguy1989coinguy1989 Posts: 1,056 ✭✭


    << <i>I'm not sure what you want?

    The seller is clearly responsible so you can return it for a refund. I'd open a SNAD case to recover both your original price and shipping both ways.

    I doubt you could send it in for reholdering and it would need to be graded, since the coin could be damaged.
    You won't get an green label, but a new blue one.

    I'd just return it. >>



    +1
  • coinguy1989coinguy1989 Posts: 1,056 ✭✭
    I am deeply disturbed that there have been suggestions that the OP pretend as if he never received the coin.

    I would file a SNAD case, and demand return shipping too! Negative feedback is warranted in my opinion.
  • coinguy1989coinguy1989 Posts: 1,056 ✭✭


    << <i>I would sue the seller, ebay, and PCGS for mental anguish and loss of companionship. If you can find a good lawyer, he might be able to add depression, loss of appetite, and general malaise.
    Your search for this ultra rarity (who else looks for a non-FB 45-D in 66?) and the catastrophe you are now faced with must be truly frustrating.
    Why is this $25 coin even in a slab? How much capital has slabbing this and similar coins sucked out of the coin market?
    After you settle your lawsuit, resubmit it. Spend even more on non-coins. It's an OGH and guaranteed to upgrade. Then you will be a crack out artist. >>



    I certainly hope this is sarcasm.
  • koynekwestkoynekwest Posts: 10,048 ✭✭✭✭✭


    << <i>Send it back. The seller was irresponsible trying to cut corners. But, the postal service is also responsible. Those slabs take a heck of a lot of punishment. That slab looks like it got run over by a lorry. >>



    No-the fault lies entirely with the idiot seller. Even most novices know better. The days of manual sorting and cancelling are long gone-all of this is done by high speed machinery today and has been done that way for decades.
  • koynekwestkoynekwest Posts: 10,048 ✭✭✭✭✭


    << <i>The way that slab is busted all to hell I don't think bubble wrap would have done a bit of good. It's the postal service at fault here. I would go easy on the seller. Not his/her fault here. As long as the seller honers the refund I would go easy. >>



    See my previous comment.
  • lcoopielcoopie Posts: 8,873 ✭✭✭✭✭
    It's not the fault of the usps
    LCoopie = Les
  • CasmanCasman Posts: 3,935 ✭✭
    +1,

    I agree, it is not their fault some cheap ass used an envelope which is supposed to be used to mail letters and regardless of what people think they can put in them the fact is "this" item is non machinable but cheap ass seller didn't want to pay for the non machine rate and it got jammed in the sort machine and smashed up.

    That's how the seller feels about your purchase, throw it in an envelope like they do in 2nd grade. Be as cheap as possible as it's only junk worth less than $20.
  • ashelandasheland Posts: 23,817 ✭✭✭✭✭
    I still say NEG him! image
  • BStrauss3BStrauss3 Posts: 3,730 ✭✭✭✭✭
    I just received one today in a paper document envelope without even the 'protection' of the half sheet of yellow paper. To be fair this is a new seller and I wrote him a note

    << <i>I realize you are a new seller, but sending a coin slab in a document mailer with no protection is not acceptable. You and I are very lucky that it arrived OK. You because I would open a case with eBay and me because I wanted the slab.

    Here is what can happen: [reference to this thread]

    The expectation is that you use a bubble mailer. You can find them 2/$1 at the dollar store. You can also use the corrugated SafeTMailer (http://safetmailer.com/www.safetmailer.com/store/) using half of a #10 size for a single slab or 2x2 costs 0.22.

    So yes, shipping & postage would have cost you just under $4 (remember eBay FV fees include s/h)... but it doesn't take more than one or two bad feedbacks to kill you as a new seller.
    >>



    With a quick reply

    << <i>Thank you so much for your help and i assure you it will happen for now on >>


    So if I give he/she the benefit of the doubt and s/will/will not/g (replace will with will not for you non-UNIX IT people), what should I leave???
    -----Burton
    ANA 50 year/Life Member (now "Emeritus")
  • WhiteTornadoWhiteTornado Posts: 2,102 ✭✭✭


    << <i>Looks like it went through with the first class letters and not the first class parcels. The sorting machine likely destroyed it. >>



    That's what I first thought, too. Man, some sellers are really ridiculous in how they package their sales.
  • BlindedByEgoBlindedByEgo Posts: 10,754 ✭✭✭✭✭


    << <i>

    << <i>I would sue the seller, ebay, and PCGS for mental anguish and loss of companionship. If you can find a good lawyer, he might be able to add depression, loss of appetite, and general malaise.
    Your search for this ultra rarity (who else looks for a non-FB 45-D in 66?) and the catastrophe you are now faced with must be truly frustrating.
    Why is this $25 coin even in a slab? How much capital has slabbing this and similar coins sucked out of the coin market?
    After you settle your lawsuit, resubmit it. Spend even more on non-coins. It's an OGH and guaranteed to upgrade. Then you will be a crack out artist. >>




    +1 Thanks...Next time anybody needs a hat for their ass we'll know where to look.

    image >>



    image

    There is one pissed-off village out there image

    Seriously, any eBay seller consistently shipping like that is just trolling for negs. Darwinian selection will eventually cure that.
  • bcdeluxebcdeluxe Posts: 209 ✭✭✭


    << <i> Help! PCGS Slab CRACKED BY US POSTAL SERVICE >>



    This makes it sound like it the post office's fault. It was the seller that shipped irresponsibly.

    I have sent and received a lot of coins in my day, and would never ship or would appreciate receiving a slab in an envelope with no padding.
  • TopographicOceansTopographicOceans Posts: 6,535 ✭✭✭✭
    Too bad the seller isn't registered here.

    Then this thread would hit 5,000
  • vplite99vplite99 Posts: 1,377 ✭✭✭✭✭


    << <i>

    << <i>I would sue the seller, ebay, and PCGS for mental anguish and loss of companionship. If you can find a good lawyer, he might be able to add depression, loss of appetite, and general malaise.
    Your search for this ultra rarity (who else looks for a non-FB 45-D in 66?) and the catastrophe you are now faced with must be truly frustrating.
    Why is this $25 coin even in a slab? How much capital has slabbing this and similar coins sucked out of the coin market?
    After you settle your lawsuit, resubmit it. Spend even more on non-coins. It's an OGH and guaranteed to upgrade. Then you will be a crack out artist. >>



    I certainly hope this is sarcasm. >>



    A form or humor.
    Vplite99
  • vplite99vplite99 Posts: 1,377 ✭✭✭✭✭
    I got lazy as a seller a few years ago when I found I could send raw half dollars in a flip taped inside an envelope as First class mail (.44) I think.

    That worked dozens of times then in one weekend 3 coins disappeared, and only the envelopes arrived. I filed a report with the PO but not one of those halves ever showed up. I did get an email acknowledging my report and basically saying "Good luck buddy". Never heard a thing.

    I cannot say there was any dishonesty from PO personnel, but I never will never mail an envelope that obviously contains a coin.

    I promptly issued refunds; only 1 buyer felt I needed to be neged.
    Vplite99

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