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As Ebay will not let me post a negative feedback on a problem coin buyer..
MGLICKER
Posts: 7,995 ✭✭✭
......I am mulling whether to post his user name here, to prevent other sellers from getting nailed.
Relatively new buyer with much feedback. He purchased a lot of ten coins and claimed that 2 were different than advertised. Coins were triple checked before shipping.
Let me know what you guys think.
Relatively new buyer with much feedback. He purchased a lot of ten coins and claimed that 2 were different than advertised. Coins were triple checked before shipping.
Let me know what you guys think.
0
Comments
``https://ebay.us/m/KxolR5
For reasons unknown, eBay feedback is important to people.
Buyers would get ripped out from sellers but were afraid to leave negative feedback out of fear of retaliation.
Feedback is meant to inform buyers about sellers. I'm 100% certain you never went looking at buyers feedback who bid on your items to see if you should cancel their bids.
There is a link to "Report Buyer" on your Feedback page. You use that instead.
And if you leave positive feedback with negative comments - that is a policy violation and if reported is a strike on your seller account.
<< <i> I'm 100% certain you never went looking at buyers feedback who bid on your items to see if you should cancel their bids. >>
I have indeed done that when new users were bidding on expensive coins. Sadly that option is no longer available to sellers for the reason that you have stated.
Amat Colligendo Focum
Top 10 • FOR SALE
<< <i>Just one of the many reasons I no longer sell on eBay. Buying is another story, but selling is 100% headache. >>
Nah....only about 2% headache, but they are real migraines.
<< <i>My solution to leaving negative feedback is simple. I leave postive, as required, then promptly start the feedback this way: (-) NEGATIVE : BUYER WON ITEM AND NEVER PAID. Or change it to the appropriate explanation. The Buyers seem to always then change their feedback to private! Imagine that! >>
It's against eBay rules to leave a 'false positive' and you will be dinged by eBay if you do so!
Conversation regarding such
This and being direct with the Buyer in your communication. If they leave you negative feedback have a local gravel company deliver 6 yards of pea gravel in their driveway as an anonymous "gift".
<< <i>Use the report a buyer link and report the buyer. >>
Did that. Worthless as far as I can tell.
Ebay is a business that offers a service and carries no inventory. Without sellers, they are kaput. With few exceptions, the coin sellers on this forum are quite dissatisfied and/or have packed up and gone home.
Need more details
Did the buyer try extortion?
Was a return attempted?
Etc
<< <i>Don't leave a negative as a positive - against policy / feedback abuse
Need more details
Did the buyer try extortion?
Was a return attempted?
Etc >>
Buyer wanted a partial return of 2 coins. He claimed that of the ten 2011 reverse proofs that he bought, 2 were 2011-S business strikes.
Interesting that he had just bought a few of the 2011-S coins a week earlier. No doubt the ones that he would have sent back.
write something to justify your position in a non offensive manner.
<< <i>You can reply to the negative feedback and your reply goes directly under the negative feedback and
write something to justify your position in a non offensive manner. >>
Odd part was, he left me positive feedback before making the claim.
Rumor has it that changes are coming to the feedback system. As in no more buyer feedback at all.
<< <i>Where they slabbed? >>
They were slabbed. This buyer is pretty slick and feeds right into Ebays "buyer is always right" philosophy.
MGLICKER, last time I checked it costs more than 2%
Amat Colligendo Focum
Top 10 • FOR SALE
<< <i>Reminds me of the time I sold three PCGS PR69DCAM slabs to a guy (a 1-star player, as Armen so eloquently put it) and he didn't agree with the grade so he opened a SNAD case against me. And ebay sided with him and refunded his money. Even though the slabs grade is guaranteed by PCGS, and the photos were awesome. eBay sucks.
MGLICKER, last time I checked it costs more than 2% >>
Did you get the coins back?
RAD#306
<< <i>
<< <i>Were they slabbed? >>
They were slabbed. This buyer is pretty slick and feeds right into Ebays "buyer is always right" philosophy. >>
Thank you for allowing me into your "Circle of Trust".
``https://ebay.us/m/KxolR5
<< <i>Did you get the coins back? >>
At my own expense - both monetary and a great deal of time and phone calls - yes I got them back. Probably knocked a couple years off my life from the stress. Totally not worth it. Easier to just consign to an auction site or even someone else's eBay store and let them deal with the drama.
Amat Colligendo Focum
Top 10 • FOR SALE