<< <i>A $77 dollar coin and all this? What would you do if it was 500 or a thousand? Hire a hitman??!! >>
I started a thread to educate the buyer and have others provide additional reassurance that I was telling the truth. You equate that to the prospect of hiring a hitman? We all know you don't like me because I called you out on some bad pics one time but to come in hear and make stupid statements adds to your lack of credibility on these boards. Some folks just need a hug I guess.....
I like you just fine. I have purchased coins from you, including one of the coolest toned Peace dollars I own. You need to chill out and have a sense of humor man!
It seems like a lot over a silly 77 dollar coin. And as far as losing your eBay status, I think not.
It's obvious that either the buyer a) has no knowledge of how slabs are made or b) it's buyer's remorse and he is simply using this as his official excuse for the return.
The fact that OP has a return policy is immaterial; some people feel the need to give an excuse when returning something regardless of the policy.
On one level I appreciate the idea of attempting to educate a collector; I attempt to do that myself when I feel it will be received in the spirit in which it is intended... but frankly in this case I think it's wasted time and effort. If this guy collects slabbed pieces I can just about guarantee he has slabs with similar characteristics... thus IMO this is just the official excuse he's using. My advice, FWIW: Refund, block him or don't (I think would in this case...this return opens the door for more IMO, unless you don't mind being used as an approval service), and move on.
Even if it is a case of lack of knowledge, I think any attempts at "education" will just be interpreted as you attempting to get him to keep the piece. "Those convinced against their will are of the same opinion still"
<< <i>I recently had to do a return as something I bought "problem free", wasn't. High volume business seller so I don't think it was purposeful. I did a "no-no". Because of how ebay sets it up when you want a return, I didn't want to mistakenly ding the seller, and I know enough to pay attention, so I just contacted the seller directly for the return. No problems with that, for me, and I hope the seller appreciated it, but they do such high volume, I doubt they noticed it. >>
Ebay has set this up just to generate more revenues. The more dings sellers get, the higher the fees they pay. Kind of a back door stick it to you thing.
Sorry to hear about your trouble as you are a reputable seller. I would just give him his refund and move on. I've heard some ridiculous excuses myself selling on e-bay. Just laugh it off.
The bitterness of "Poor Quality" is remembered long after the sweetness of low price is forgotten.
And thank goodness Shane is my consignor because I know he'll treat the customer right, make a good return, and offer the coin to another happy buyer.
Ebay is a great place to find great coins but has taken a lot of steps, supposedly in the interest of customer protection, which have pitted the buyers against the sellers. And it's sad because good sellers like Kryptonite have always taken care of their sellers yet there's no reward. They get stuck into the same policies as the scammers and grumps.
In other cases, like I suspect with this buyer, they don't know the seller and think they have to come up with some reason to return a coin because they're hesitant to just say "don't like it" because they fear a reprisal such as resistance from the seller and/or a block. I do at times.
I'm not a newbie on ebay by ANY stretch yet I accidentally opened a case on ebay once. In my haste I selected "return coin" because I had thrown out the packaging by accident and was hoping to be able to retrieve the address. Instead I got pulled down the "open case" rabbit hole and there was never any indication by ebay that this was going to be the end result.
Comments
<< <i>A $77 dollar coin and all this? What would you do if it was 500 or a thousand? Hire a hitman??!! >>
I started a thread to educate the buyer and have others provide additional reassurance that I was telling the truth. You equate that to the prospect of hiring a hitman? We all know you don't like me because I called you out on some bad pics one time but to come in hear and make stupid statements adds to your lack of credibility on these boards. Some folks just need a hug I guess.....
I like you just fine. I have purchased coins from you, including one of the coolest toned Peace dollars I own. You need to chill out and have a sense of humor man!
It seems like a lot over a silly 77 dollar coin. And as far as losing your eBay status, I think not.
a) has no knowledge of how slabs are made or
b) it's buyer's remorse and he is simply using this as his official excuse for the return.
The fact that OP has a return policy is immaterial; some people feel the need to give an excuse when returning something regardless of the policy.
On one level I appreciate the idea of attempting to educate a collector; I attempt to do that myself when I feel it will be received in the spirit in which it is intended... but frankly in this case I think it's wasted time and effort. If this guy collects slabbed pieces I can just about guarantee he has slabs with similar characteristics... thus IMO this is just the official excuse he's using.
My advice, FWIW: Refund, block him or don't (I think would in this case...this return opens the door for more IMO, unless you don't mind being used as an approval service), and move on.
Even if it is a case of lack of knowledge, I think any attempts at "education" will just be interpreted as you attempting to get him to keep the piece. "Those convinced against their will are of the same opinion still"
jmho
RIP Mom- 1932-2012
<< <i>I recently had to do a return as something I bought "problem free", wasn't. High volume business seller so I don't think it was purposeful. I did a "no-no". Because of how ebay sets it up when you want a return, I didn't want to mistakenly ding the seller, and I know enough to pay attention, so I just contacted the seller directly for the return. No problems with that, for me, and I hope the seller appreciated it, but they do such high volume, I doubt they noticed it. >>
Ebay has set this up just to generate more revenues. The more dings sellers get, the higher the fees they pay. Kind of a back door stick it to you thing.
He shouldn't have opened a case though.
I'd attach the photos in the case future future ebay drone reference.
And thank goodness Shane is my consignor because I know he'll treat the customer right, make a good return, and offer the coin to another happy buyer.
Ebay is a great place to find great coins but has taken a lot of steps, supposedly in the interest of customer protection, which have pitted the buyers against the sellers. And it's sad because good sellers like Kryptonite have always taken care of their sellers yet there's no reward. They get stuck into the same policies as the scammers and grumps.
In other cases, like I suspect with this buyer, they don't know the seller and think they have to come up with some reason to return a coin because they're hesitant to just say "don't like it" because they fear a reprisal such as resistance from the seller and/or a block. I do at times.
I'm not a newbie on ebay by ANY stretch yet I accidentally opened a case on ebay once. In my haste I selected "return coin" because I had thrown out the packaging by accident and was hoping to be able to retrieve the address. Instead I got pulled down the "open case" rabbit hole and there was never any indication by ebay that this was going to be the end result.
<< <i>Cripes. Why open a case if you can return it for a full refund? Maybe he's hoping to stick you with the shipping both ways? >>
This
See http://www.doubledimes.com for a free online reference for US twenty-cent pieces
Just know that, as Ron White proclaimed "You can't fix stupid".
"Everything is on its way to somewhere. Everything." - George Malley, Phenomenon
http://www.american-legacy-coins.com