Be upset or just suck it up?

Broadstruck · February 25, 2014 1:37AM

So the other day a piece of exonumia arrived a few days late that I paid $20.00 for next day air shipping.

Although I'd have no issue if the $15.40 difference between 1st class self insured had been tacked onto the cost of the item.

The principle of having been gouged on shipping charges has been eating away at my frugal nature.

Would you say something or just accept and move on

nencoin · February 25, 2014 1:41AM

I see no harm in contacting the seller and inquiring why the delay when you paid extra for overnight shipping. If it was the shipper's fault, they should reimburse you for part of the shipping. If it was the courier's fault, then they will make the seller whole and the seller should reimburse you. If it was a weather related issue, then it's no one's fault and there's really nothing that can be done.

erickso1 · February 25, 2014 1:43AM

Did they charge for next day and then send it first class? Or did they charge for next day, then wait two days, then send it next day?

keyman64 · February 25, 2014 1:44AM

If it was the fault of the Post Office, I would certainly file a complaint but if it was the shipper that did everything right
then the refund would have to go through them and then be passed along to you.
That would be a pain and I would likely just ignore it so as to not strain future buying opportunities.

If it was the shipper that you paid the extra $15 to and they shipped it slower....
and you might do business with them again....I would politely point out the oversight and request a refund of the $15.

Broadstruck · February 25, 2014 1:50AM

<< Did they charge for next day and then send it first class? Or did they charge for next day, then wait two days, then send it next day? >>

Actually just having checked my email correspondence...

We had agreed at a price ending in $80 shipped and I opted to toss another $20 to round it off and get it the next day.

It was sent out via 1st class with just delivery confirmation.

Broadstruck · February 25, 2014 1:52AM

So actually it's $20 and in the realm of this hobby it's a pretty petty amount and might have very well just been an oversight

keyman64 · February 25, 2014 1:54AM

<< 

<< Did they charge for next day and then send it first class? Or did they charge for next day, then wait two days, then send it next day? >>

Actually just having checked my email correspondence...

We had agreed at a price ending in $80 shipped and I opted to toss another $20 to round it off and get it the next day.

It was sent out via 1st class with just delivery confirmation. >>

If the correspondence is clear, I would ask for a refund. That is a huge % of the overall cost.

Outhaul · February 25, 2014 1:56AM

Bottom line; if you're offering next-day shipping, you had better ship no later than the next day. If you're not prepared to do that, don't offer next-day service. You don't wait a couple of days and then ship next-day.

Cheers,

Bob

nencoin · February 25, 2014 1:58AM

<< 

<< Did they charge for next day and then send it first class? Or did they charge for next day, then wait two days, then send it next day? >>

Actually just having checked my email correspondence...

We had agreed at a price ending in $80 shipped and I opted to toss another $20 to round it off and get it the next day.

It was sent out via 1st class with just delivery confirmation. >>

No brainer, in my opinion. Contact the seller and they will make it right. Probably an oversight on their part and I'm sure they'll gladly refund you for the extra shipping charge.

SamByrd · February 25, 2014 2:11AM

the transaction was for the coin and added 20 bucks for next day shipping. You do have the coin so that part is concluded and done. The later though is not , as you had a deal for next day shipping and did not get that. The fault is the seller did not attempt to provide the service maybe a simple error. I would email and ask for that adjustment or refund as it was not fulfilled for whatever reason. Things happen mistakes are a given with the human element , I would assume the seller will agree after being made aware of this issue that was of no fault of your own.

Broadstruck · February 25, 2014 2:12AM

Thanks everyone as I'll contact the seller shortly

MGLICKER · February 25, 2014 2:16AM

Agree. You paid for a service that you did not receive. Request a refund.

jfoot13 · February 25, 2014 2:22AM

from the 20.00 postage it sounds like you requested overnight delivery, if you received the package the day after it shipped no problem but if it took 3 days to get I'd request a refund of the difference. Like buying a coin or any other service it matters not what the seller pays as long as I get what I pay for.

Bochiman · February 25, 2014 2:24AM

You requested a certain service.
They agreed AND took your money for that service.
They did NOT use that service but still kept your money.

I would be slightly perturbed and would request a refund. I would also look to see if they are a big outfit (ie....one hand may not have talked to the other hand and mistakes are made) or a small one (where the communication should have been instant). That would tell me if I really wanted to deal with them in the future or not as mistakes may continue to happen.

lcoopie · February 25, 2014 2:30AM

I'd ask for a refund
and
I also wonder if you really have a frugal nature as that seems to be a lot to me to pay for shipping due to my frugal nature

s4ny · February 25, 2014 2:31AM

Refund is due.

19Lyds · February 25, 2014 2:49AM

<< 

<< Did they charge for next day and then send it first class? Or did they charge for next day, then wait two days, then send it next day? >>

Actually just having checked my email correspondence...

We had agreed at a price ending in $80 shipped and I opted to toss another $20 to round it off and get it the next day.

It was sent out via 1st class with just delivery confirmation. >>

Personally, I would ask for my money back.

If it was not returned, I neg the seller for being a sh!thead.

Lakesammman · February 25, 2014 3:02AM

Probably the weather - I got a package from PCGS due the 20th on the 24th.

stman · February 25, 2014 3:43AM

Hey man, mistakes happen. So what if it usually benefits the one holding the cash.

CoinRaritiesOnline · February 25, 2014 4:57AM

If it bugged you enough to post about, pursue it.

BAJJERFAN · February 25, 2014 5:07AM

If it wasn't sent/postmarked the date it should have been, I'd politely request a refund since you didn't get the service that you paid for. Let him deal with the USPS if they failed to perform.

ajaan · February 25, 2014 5:12AM

hmmm . . . I say ask for a refund. I did one time but I was ignored.

mrearlygold · February 25, 2014 5:20AM

You're from New Jersey, you know what to do

nags · February 25, 2014 5:22AM

In these types of situations I am usually upset for a few minutes, contemplate the options, and do nothing. It ain't worth the time and aggravation. What's done is done, and the best case scenario in confronting the person is worst than what would happen if you do nothing. You got the item and your time is more valuable than the $20.

So, be upset AND suck it up

19Lyds · February 25, 2014 6:29AM

<< Probably the weather - I got a package from PCGS due the 20th on the 24th. >>

Are we not reading the specifics??

"Actually just having checked my email correspondence...

We had agreed at a price ending in $80 shipped and I opted to toss another $20 to round it off and get it the next day.

It was sent out via 1st class with just delivery confirmation. "

roadrunner · February 25, 2014 6:33AM

It only takes 1-3 minutes of your time to send an email. That's worth your time. And this is more about not getting a service that was paid for. The seller received an extra 20%. We should all be so "lucky."

Now, if this item is worth a LOT more than the $80 you won it for....I'd probably just suck it up and let bygones be bygones.

agentjim007 · February 25, 2014 6:41AM

Did you like the item purchased? Nothing to do with postage and I would get my 20 bucks back. Just wondering.

Kelerag · February 25, 2014 7:29AM

Did you have to get the item next day or just wanted it that soon? Did you have a buyer waiting on the item?

amwldcoin · February 25, 2014 9:22AM

It amazes me how many here don't read the posts!

Broadstruck paid for overnight and the item was shipped 1st Class! Nail the cheap SOB! Just making and extra $16 on the deal hoping you wouldn't do anything!

Jcarney · February 25, 2014 9:38AM

Why should you suck anything up when you paid for something you didn't get? I'd contact the seller and demand a partial refund.

TwoSides2aCoin · February 25, 2014 9:52AM

Add the cost into the flip and make your next customer happier than you

derryb · February 25, 2014 10:25AM

Frugal is as frugal does.

TwoSides2aCoin · February 25, 2014 10:26AM

<< Frugal is as frugal does. >>

Frugal would be economy shipping

SeattleSlammer · February 25, 2014 10:28AM

SUCK IT UP SUCKA!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1

coinkat · February 25, 2014 11:13AM

Do you plan on dealing with the seller in the future?

Baley · February 25, 2014 1:49PM

<< It only takes 1-3 minutes of your time to send an email. That's worth your time. And this is more about not getting a service that was paid for. The seller received an extra 20%. We should all be so "lucky."

Now, if this item is worth a LOT more than the $80 you won it for....I'd probably just suck it up and let bygones be bygones.

>>

He didn't say he paid $80, he said the price ended with 80:

We had agreed at a price ending in $80 shipped and I opted to toss another $20 to round it off and get it the next day.

it could have been $10,880. Anyway, what's a couple of days? I've never understood the hurry to get a coin. You got it, you like it, I'd let it go.

SoCalBigMark · February 25, 2014 2:04PM

He should refund the overnight fee.

PerryHall · February 25, 2014 8:22PM

<< Thanks everyone as I'll contact the seller shortly

>>

Why did you start this thread BEFORE you contacted the seller? There's a very good chance the seller just made a simple mistake and he will apologize and refund some money.

gsa1fan · February 25, 2014 8:50PM

17.5% juice and $12 shipping charge. Actual shipping $7.

Any one give me a clue how long it takes get a check, for a coin sold by a auction house

Been 3 weeks now. They sold it from online make offer not actual auction.

Patches · February 25, 2014 9:15PM

<< 

<< It only takes 1-3 minutes of your time to send an email. That's worth your time. And this is more about not getting a service that was paid for. The seller received an extra 20%. We should all be so "lucky."

Now, if this item is worth a LOT more than the $80 you won it for....I'd probably just suck it up and let bygones be bygones.

>>

He didn't say he paid $80, he said the price ended with 80:

We had agreed at a price ending in $80 shipped and I opted to toss another $20 to round it off and get it the next day.

it could have been $10,880. Anyway, what's a couple of days? I've never understood the hurry to get a coin. You got it, you like it, I'd let it go. >>

Because they paid for a service they didn't receive. they paid for overnight and the seller sent 1st class. It's the OP's prerogative to why they wanted overnight. No way should they shouldn't let bygones be bygones. I'd be pretty pissed at the car wash if I paid for a wash, tires and a vacuuming and all they did was a budget rinse of the outside.

RYK · February 25, 2014 11:25PM

Anyway, what's a couple of days? I've never understood the hurry to get a coin. You got it, you like it, I'd let it go.

PerryHall · February 25, 2014 11:37PM

<< Anyway, what's a couple of days? I've never understood the hurry to get a coin. You got it, you like it, I'd let it go.

>>

The buyer wanted next day delivery. He paid extra for next day delivery. He didn't get it. The seller pocketed the extra payment for next day delivery. What's so hard to understand?

RYK · February 25, 2014 11:44PM

<< 

<< Anyway, what's a couple of days? I've never understood the hurry to get a coin. You got it, you like it, I'd let it go.

>>

The buyer wanted next day delivery. He paid extra for next day delivery. He didn't get it. The seller pocketed the extra payment for next day delivery. What's so hard to understand? >>

A few extra bucks and/or a few extra days means little to some people. What's so hard to understand?

PerryHall · February 26, 2014 12:13AM

<< 

<< 

<< Anyway, what's a couple of days? I've never understood the hurry to get a coin. You got it, you like it, I'd let it go.

>>

The buyer wanted next day delivery. He paid extra for next day delivery. He didn't get it. The seller pocketed the extra payment for next day delivery. What's so hard to understand? >>

A few extra bucks and/or a few extra days means little to some people. What's so hard to understand? >>

He paid extra for a service that he didn't get. Sometimes there is a principal involved.

19Lyds · February 26, 2014 4:39AM

<< 

<< 

<< Anyway, what's a couple of days? I've never understood the hurry to get a coin. You got it, you like it, I'd let it go.

>>

The buyer wanted next day delivery. He paid extra for next day delivery. He didn't get it. The seller pocketed the extra payment for next day delivery. What's so hard to understand? >>

A few extra bucks and/or a few extra days means little to some people. What's so hard to understand? >>

I have no problem "understanding" that Broadstruck was bothered by the fact that he paid for next day delivery yet only received 1st Class Postage. Regardless of when the coin was delivered, it bothered "him".

IMO, nothing to suck up other than getting a refund on what he paid for yet did not receive.

Jcarney · February 26, 2014 4:45AM

<< 

<< 

<< 

<< Anyway, what's a couple of days? I've never understood the hurry to get a coin. You got it, you like it, I'd let it go.

>>

The buyer wanted next day delivery. He paid extra for next day delivery. He didn't get it. The seller pocketed the extra payment for next day delivery. What's so hard to understand? >>

A few extra bucks and/or a few extra days means little to some people. What's so hard to understand? >>

He paid extra for a service that he didn't get. Sometimes there is a principal involved. >>

WildIdea · February 27, 2014 1:15AM

I'm thinking suck it up. Worrying stressing about this solidifies ones place in the heart attack line. Let it go, step out of that line bro!

pmac · February 27, 2014 1:33AM

<< I'm thinking suck it up. Worrying stressing about this solidifies ones place in the heart attack line. Let it go, step out of that line bro! >>

Letting it go will eat at you also. Pursuing it helps keep people in line with what they agreed upon. "He needs closure" on this subject.

nags · February 27, 2014 1:38AM

<< I'm thinking suck it up. Worrying stressing about this solidifies ones place in the heart attack line. Let it go, step out of that line bro! >>

I completely agree. You have to pick your battles, this ain't one worth fighting. When talking about principal, be aware of the principle as well ($, time, stress...)

steveben · February 27, 2014 2:31AM

<< So the other day a piece of exonumia arrived a few days late that I paid $20.00 for next day air shipping.

Although I'd have no issue if the $15.40 difference between 1st class self insured had been tacked onto the cost of the item.

The principle of having been gouged on shipping charges has been eating away at my frugal nature.

Would you say something or just accept and move on

>>

it's not an issue of frugality. if you agreed to $20 for next day air shipping...then you should have received next day air shipping. you honored your part of the agreement, and it seems the other party did not. it's pretty cut and dried. if the post office screws up and the package is late, that's a totally separate issue that you might have to overlook.

Be upset or just suck it up?

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