U.S. Mints New Waiting Room

The Red Sox have used a Virtual Waiting Room for years on the first day tickets go on sale. It does make things easier since you can go on to do other things until they ring a bell letting you know you can buy tickets. We'll see if this is as efficient....

flippers will be waiting in the wings, not in the room.

Not sure about this waiting room thing....my personal frustration with Mint products is that when items with a lot of interest and low mintages are made available is the site is so slow unless you have tons of time ie: nothing better to do but sit there and be in at the exact moment the item goes on sale and can be extremely patient you will not end up with the item. For those folks who have normal jobs this is not practical to do at all. Sorry but in the corporate world 'Sorry but I have got to miss that meeting as I am waiting on the US Mint's website to respond' is typically not a good line to toss out at your boss. I used to work at a job where one of the VP's would cancel all meetings on a launch date to make sure he had time to do that stuff. Of course I did not.

Also they have not really done much to spread out the allocation...I would have to listen to the aforementioned VP's stories of not only did he end up getting 5 of the anniversary ASE sets but his wife got 5, his father in law bought like 15 using different credit cards and accounts, etc. Frustrating because I could not get any but also because I bought a lot of stuff from the Mint other than the low mintage stuff while they did not. So my customer loyalty over the many years is worth nothing.

So not sure how the waiting room will help the situation...maybe it will, not sure. It would suck to be waiting for 45 minutes then have to go somewhere and lose your place...I am sure this will happen to some folks. I think maybe some sort of program to spread some of the opportunity to regular customers could be developed but nothing they come up with will most likely be without controversy.

K

How about improving the website and not using Obamadoesn'tcares' web designers and living with failure?