What do you do when you have a sale on ebay

mrearlygold · February 24, 2013 10:21PM

of a bullion ( ms-70 Buffalo Gold 1 oz ) related item and the person who buys it now just signed up to ebay YESTERDAY, has zero transactions etc?

PerryHall · February 24, 2013 10:25PM

<< of a bullion ( ms-70 Buffalo Gold 1 oz ) related item and the person who buys it now just signed up to ebay YESTERDAY, has zero transactions etc? >>

Don't ship until you get paid in full and use signature confirmation when you ship.

mrearlygold · February 24, 2013 10:27PM

address cannot be found on Zillow

actually maybe a mail drop in a strip mall.

13215 se mill plain blvd #c8 515
Vancouver, WA 98684

alifaxwa2 · February 24, 2013 10:30PM

<< address cannot be found on Zillow >>

Means nothing. Parts of my new construction neighborhood that are 2 years old still aren't on Zillow.

PerryHall · February 24, 2013 10:35PM

Can't you get his phone number from eBay since you have an on-going transaction? Call him and confirm his home address. If it's some kind of scam, aren't you protected by eBay if you follow all their rules and procedures?

mrearlygold · February 24, 2013 10:37PM

Protected? LOL Cmon Perry it's a scam.

How about the id

For a 1oz gold. Sure

Senex · February 24, 2013 10:41PM

I would simply refuse to sell.
Make up some excuse (already sold, lost, what ever) and ask him to cancel the transaction.
It's almost a sure thing that it's a scam.

lcoopie · February 24, 2013 10:43PM

asides from that

I believe you can set up your acct to sell only to those with a certain amount of transactions

mrearlygold · February 24, 2013 10:50PM

<< asides from that

I believe you can set up your acct to sell only to those with a certain amount of transactions >>

How? That would be really helpful.

jdimmick · February 24, 2013 10:55PM

Tom,

I would guess its a potential scam as well. But a couple years ago, I had a guy sign up and buy a Proof platinum 1 oz piece from me, and all went well. ( But I worried the whole time)
You might contact pay pal and ask them for help, like double checking/verifying his account, etc.

I don't think you can block buyers based on number on transactions, only negative feedback?

agentjim007 · February 24, 2013 11:01PM

Refuse to sell. Raises a question. I recently sold an item on eBay to questionable buyer who ignored my messages. I sent a request to cancel and stated reason buyer was unresponsive. I had to wait 7 days for the buyer to agree to cancel. If I would have said item was lost or one of the reasons that would conclude I don't have the item to ship period would I still of had to wait for the buyer to agree?

seanq · February 24, 2013 11:03PM

I would check his bid history and see if he's buying a bunch of the same stuff all at once, I doubt he'd go through the trouble of setting up the account to steal from only one seller.

Sean Reynolds

CoinZip · February 24, 2013 11:03PM

<< 

<< asides from that

I believe you can set up your acct to sell only to those with a certain amount of transactions >>

How? That would be really helpful. >>

You could give ebay a call............

airplanenut · February 24, 2013 11:05PM

I get quite a few newly minted buyers in China for big orders. Once they pay, I ship. Follow the rules and there shouldn't be a problem. And yes, PayPal has covered me on the rare instance of a buyer playing a scam as long as I followed their rules to a T. It's the SNADs that are a problem with winning, but that's not an issue I've really seen from new buyers.

blu62vette · February 24, 2013 11:12PM

This is a known risk, we all were zero at one time. Ship and see how it goes.

mrearlygold · February 24, 2013 11:16PM

<< I would check his bid history and see if he's buying a bunch of the same stuff all at once, I doubt he'd go through the trouble of setting up the account to steal from only one seller.

Sean Reynolds >>

Sean, they signed up yesterday. There is no history

Would anyone spend much time with this if you knew that the ID was whambamthankyouman or a variation of that??

derryb · February 24, 2013 11:53PM

Everybody has to start from the begining, but yes, brand new ebay buers of high dollar items are always a concern. Could be the buyer's work address, I see a lot of that lately. Most scammers of bullion don't buy graded because they have to crack it out to resell. They know the cert number can cause them problems on a stolen coin.

follow the instructions on the paypal "details" page. If it says OK to ship, then ship with required signature and only to the address on the details page. If it doesn't say OK to ship wait until it does. Sometimes paypal puts a temporary hold on a transaction while it is either investigated or awaiting funds to transfer. This is a good transaction for registered shipping (with insurance and electronic return receipt). The slowness of registered allows time for potential problems with the transaction to surface. You can recall registered mail as long as it has not been delivered.

PS - Tom, thanks for the recent, successful forum transaction.

LindeDad · February 25, 2013 12:02AM

This is a good transaction for registered shipping (with insurance and electronic return receipt).

Problem is does insurance cover a bullion sale? I don't think it does.

BAJJERFAN · February 25, 2013 12:09AM

Maybe one should ask PP or eBay if THEY would be willing to accept any risk if something goes wrong.

derryb · February 25, 2013 12:16AM

<< This is a good transaction for registered shipping (with insurance and electronic return receipt).

Problem is does insurance cover a bullion sale? I don't think it does.

>>

Registered is the only usps service that covers bullion, see para. 4.1.o:

"o. Except for Registered Mail, the maximum indemnity for negotiable items (defined as instruments that can be converted to cash without resort to forgery), currency, or bullion, is $15.00."

In OP's case graded MS70 bullion might be considered "numismatic" and also be covered by other usps service levels.

derryb · February 25, 2013 12:19AM

<< Maybe one should ask PP or eBay if THEY would be willing to accept any risk if something goes wrong. >>

They do accept the risk as long as you follow their shipping instructions and only ship when they tell you to. OP's only risk if he follows these steps is a stolen CC or a chargeback by the buyer. Paypal claims to help seller fight such a case, but is not on the hook for such a loss. For this reason I have always argued with paypal that a seller should have the option of refusing paypal payments by CC.

zas107 · February 25, 2013 12:32AM

The address you provided is for the UPS store in a strip mall the 515 is his box number. Best wishes on a successful transaction.

georgiacop50 · February 25, 2013 12:37AM

I always add this term to the auction description:

"Sorry, bids not accepted from Ebay users with feedback rating less than five."

BAJJERFAN · February 25, 2013 12:38AM

<< 

<< Maybe one should ask PP or eBay if THEY would be willing to accept any risk if something goes wrong. >>

They do accept the risk as long as you follow their shipping instructions and only ship when they tell you to. OP's only risk if he follows these steps is a stolen CC or a chargeback by the buyer. Paypal claims to help seller fight such a case, but is not on the hook for such a loss. For this reason I have always argued with paypal that a seller should have the option of refusing paypal payments by CC. >>

I understand they will accept the risk, but maybe if they would encourage you to seek advice from them BEFORE shipping when something seems extra fishy they may suggest [but not require] that you not complete the transaction. I guess they are big enough that they don't want to bother with the once of prevention is worth a pound of cure thing, but instead pay the piper and pass the cost/s of doing business on to their customers. I still have a personal account so I can't take CC payments anyway, which is just one of my 117 reasons why I rarely sell on eBay.

lcoopie · February 25, 2013 12:39AM

the ups store signs for it
the "buyer" picks it up
then says there was a rock in it

now what

it will all be on YOU

not worth it IMO

lcoopie · February 25, 2013 12:48AM

<< 

<< asides from that

I believe you can set up your acct to sell only to those with a certain amount of transactions >>

How? That would be really helpful. >>

link which may help

steveben · February 25, 2013 12:55AM

i have been doing ebay business since 1999. here's my advice...1. get the payment. once you know the payment is good (ie, paypal says it's okay to ship), 2. ship it registered. then, you should be fine. sure, something could still go wrong, but in my opinion, you have the same risk with anyone on ebay. there have been scammers who have done hundreds of transactions in order to pull off a scam. so, having zero feedback is no more increase of a risk of scam than one with hundreds.

mrearlygold · February 25, 2013 1:04AM

Again would anyone ship anything to anyone with an ID that is a variation of "whambamthankyoumam666" that was set up just yesterday and clicked buy it now for a 1 oz gold buffalo?

Not me

LindeDad · February 25, 2013 1:10AM

Buyer requirement only allow you to block bidders with negative number feedback not block bidders with no feedback. And since sellers cannot give negative feedback anymore it really is very ineffective in protecting sellers anymore.

BAJJERFAN · February 25, 2013 1:44AM

Why even waste the effort selling stuff like that on eBay?

LindeDad · February 25, 2013 2:38AM

Didn't the guy in the shipping department just drop that item and damage the slab? Looks like a refund is in order.......

MsMorrisine · February 25, 2013 2:39AM

<< address cannot be found on Zillow

actually maybe a mail drop in a strip mall.

13215 se mill plain blvd #c8 515
Vancouver, WA 98684 >>

UPS Store

Is it a paypal confirmed and verified address???

s4ny · February 25, 2013 3:27AM

Last year I had an ebay auction for football tickets for a game to be played in Chicago.
The buyer had no feedback and even more difficult, no paypal account.

The tickets were for a game to be played in 10 days. (The coin does not expire.)

We worked it out. The buyer established a paypal account and paypal sent me
an email saying not to ship until they advised that it was safe to do so.
Paypal gave me clearance to ship the next day.

Feedback can be misleading. A person can buy (and even sell) trinkets and build up a
great feedback score.

M · February 25, 2013 5:08AM

<< 

<< address cannot be found on Zillow

actually maybe a mail drop in a strip mall.

13215 se mill plain blvd #c8 515
Vancouver, WA 98684 >>

UPS Store

Is it a paypal confirmed and verified address??? >>

Good question, is it a confirmed and verified address? Should you send an ounce of gold out to wham bam 1 day old ebayer without some strong verification? No way I would do it ("lose it, break it" as suggested).

Dice21 · February 25, 2013 5:11AM

If you do ship based upon PP clearing payment make sure that you copy the OK to ship page for later ..........a few months ago I had a new buyer and PP said OK to ship and later reversed and put a hold on the funds. A ten minute phone call to PP fixed the problem but the first PP rep had no idea why they OK shipping.

telephoto1 · February 25, 2013 6:17AM

Tom, I think you already know the answer to your question. We've done ebay since 1997 and I'm sorry but legit gold buyers/ investors/ numismatists who want to be taken seriously wouldn't create accounts with ID names like that. Add in the mail drop box address and this has bad news written all over it... and going through with the deal would be taking a huge gamble IMO.

Consider this response:

Dear Bidder:
Sorry but your item #XXXXXXXXXXX was sold locally/on my website just prior to the listing going live. Apologies for any confusion or inconvenience. I will send you a request for mutual cancellation through Ebay so that we can end the deal. Upon your acceptance of same, your refund will be forthcoming via Paypal.
Regards
Mrearlygold

Mutually agreed cancellation eliminates his ability to leave FB or ding your DSRs.

Then block him after the cancellation goes through (not before).

Sure, there's a chance (miniscule imo) that he's on the level but do you want to risk it?

agentjim007 · February 25, 2013 7:41AM

Wonder if he won't cancel.

AUandAG · February 25, 2013 8:00AM

I would complete the sale and send Registered with RESTRICTED DELIVERY. This requires
a signature of the buyer not the store owner.

bob

mrearlygold · February 25, 2013 8:42AM

<< Tom, I think you already know the answer to your question. We've done ebay since 1997 and I'm sorry but legit gold buyers/ investors/ numismatists who want to be taken seriously wouldn't create accounts with ID names like that. Add in the mail drop box address and this has bad news written all over it... and going through with the deal would be taking a huge gamble IMO.

Consider this response:

Dear Bidder:
Sorry but your item #XXXXXXXXXXX was sold locally/on my website just prior to the listing going live. Apologies for any confusion or inconvenience. I will send you a request for mutual cancellation through Ebay so that we can end the deal. Upon your acceptance of same, your refund will be forthcoming via Paypal.
Regards
Mrearlygold

Mutually agreed cancellation eliminates his ability to leave FB or ding your DSRs.

Then block him after the cancellation goes through (not before).

Sure, there's a chance (miniscule imo) that he's on the level but do you want to risk it? >>

Yup, that's the way it should be and was handled. ( a variation of )

I don't accept credit cards in general. I accept them for items under 2K and even there there's a "compliance" call to whoever is the stated card holder as a verification step.That's on the few small items here and there on my website. I have zero to do with selling anything on ebay, that is all my wife's endeavor. There was no way this order was being accepted. I'm not surprised however that anyone would take an order from someone who just signed up a day prior with an id as stated.

If this order was accepted we would be left as follows:

seateddime · February 25, 2013 8:43AM

a few seated dimes

mrearlygold · February 25, 2013 8:43AM

<< Wonder if he won't cancel. >>

Plus 1. Wonder if he/she's reading this thread

Member since: Feb-24-13
Location: United States

Views: 1 total

bidask · February 25, 2013 8:49AM

<< of a bullion ( ms-70 Buffalo Gold 1 oz ) related item and the person who buys it now just signed up to ebay YESTERDAY, has zero transactions etc? >>

you honor it

roadrunner · February 25, 2013 9:10AM

If one decided to ship to such a buyer, this is when you have the local postal inspector witness the box being sealed and stamped. Filming it would be even better.
The only way a rock could show up at the buyer's door step is if someone else broke into the box along the way, and put a rock in it for you. Yeah, that happens a lot.

notwilight · February 25, 2013 9:31AM

This is much ado about nothing. Many new buyers show up, especially in times like now when bullion goes down and they decide it is time to buy.

1. Assuming you got paid by paypal and paypal says "OK to ship", you just ship.

2. Follow all paypal rules (signature confirmation), very important, and life is good.

3. If it is a scammer, then paypal seller protection has your back. That is why 2 above is very important.

I've always been very careful not to violate any paypal rules so that if something happen paypal would cover it. That is what your 3% fees goes to cover. (Happened to me once, not so much as a scammer but a buyer who changed his mind and did a credit card chargeback on a $10k purchase, paypal covered it).

--Jerry

coindeuce · February 25, 2013 11:05AM

NO_twilight - " (Happened to me once, not so much as a scammer but a buyer who changed his mind and did a credit card chargeback on a $10k purchase, paypal covered it)."

This is part of the problem as opposed to being part of the solution. Believing that Paypal indemnifies you or any Paypal user in a situation like this at no cost whatsoever to you is just plain naive. The cost of losses to Paypal are passed along to consumers like you and me, no matter how firmly you may want to deny it.

Dolan · February 25, 2013 11:30AM

<<

>>

This.

HalfStrike · February 25, 2013 11:38AM

You can check in Ebay that you don't sell to PO Boxes, and that address looks like some type of box.

mrpotatoheadd · February 25, 2013 11:44AM

<< You can check in Ebay that you don't sell to PO Boxes... >>

Considering that a lot of people use PO boxes to receive coins and related materials so that these things aren't left in their home mailboxes, that would seem to be a bit like cutting off your nose to spite your face. But then, that's just me...

coindeuce · February 25, 2013 11:44AM

<< You can check in Ebay that you don't sell to PO Boxes, and that address looks like some type of box. >>

Which unfortunately isn't very helpful in the OP's case, since the shipping address given is a street address, supposedly of a commercial enterprise that rents private mail boxes. The only way to verify identity of the holder of a private mail box is through contact with the principals of the business at that street address, and only if that business is willing to corroborate.

HalfStrike · February 25, 2013 12:00PM

An expensive coin like this has to have delivery confirmation so they can put their home address and get the pink slip if they are not home, then pick it up at the post office. However I get the point on many people using PO boxes.

mrpotatoheadd · February 25, 2013 12:03PM

<< An expensive coin like this has to have delivery confirmation so they can put their home address and get the pink slip if they are not home, then pick it up at the post office. However I get the point on many people using PO boxes. >>

They put the pink slips in the PO boxes, you know. They don't just leave the packages.

What do you do when you have a sale on ebay

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