New eBay seller requirements starting in the fall...
Tdec1000
Posts: 3,852 ✭✭✭
Why can't it be like the old days!
Fall Seller Update
Dear brilliantcents:
Over the past few years, you've gone above and beyond to provide the products and services buyers expect—and your efforts are paying off. With this, the second update of 2012, the focus is squarely on you. These updates will help you reach more of the fast-growing legions of ecommerce buyers drawn to eBay—this holiday season and beyond—and make your selling easier and more profitable.
New protections and rewards
New safeguards to keep a fair marketplace for sellers. Updates coming to eBay protection programs will benefit and protect you.
Buyers must contact you first through My Messages in My eBay before opening a Buyer Protection case starting in February to make sure you have the opportunity to resolve issues before eBay gets involved. Buyers will be required to wait three business days for you to respond and resolve the issue before they have the option of opening a case.
Open cases will no longer count. Also starting in February, having a case opened by a buyer will not be counted toward your performance rating—only those cases that are not found in your favor will be counted.
Reporting buyers who misuse the system is now faster and easier. Starting in October, a more accessible and enhanced reporting hub will make it easy for you to contact eBay directly to report buyers who violate eBay policies.
New Top Rated Plus seal highlights top services. The percentage of all eBay purchases that are from Top Rated sellers with tracking uploaded on at least 90% of their US transactions—and include 1-day handling and a 14-day or longer money-back return policy—is growing rapidly.
To help these listings stand out even more, starting in September, they will be highlighted with a new Top Rated Plus seal.
The current Top Rated seller badge will be retired.
New ways to showcase your items, boost sales
Maximize the power of eBay Fast 'N Free. When the eBay Fast 'N Free logo shows up for a buyer on listings, it delivers a solid boost in sales. For the logo to appear, you have to offer free shipping and the item must be estimated to arrive within 4 business days based on your item location, your buyer's location, your track record, and your carrier's track record for those locations. Starting the week of September 24, you'll be able to check your seller dashboard to see how many of your listings are qualifying for the eBay Fast 'N Free logo and how it's helping your sales.
More selling power for your listings
Sell more with more pictures! As of October 31, all listings will be required to include a picture. Other picture quality requirements originally announced in February will take effect in 2013 to give you more time to adopt: minimum 500 pixels on the longest side, no added text or borders, and no stock photos as the main image for used items.
Item condition notes set the right expectations. Starting the week of October 22, you'll have an optional new field to put details about the condition of your used items and have them displayed near the top of the item page where buyers are more likely to read them. This will help reduce both buyer questions and issues with buyer claims that an item is not as described.
Show your item location. Seeing a valid location in a listing inspires buyer confidence. Also starting the week of October 22, when you enter your valid zip code, your city and state will be automatically added to your listing.
Ending Auction-style listings early. Ending an Auction-style listing once it has a bid leads to disappointed shoppers who may be less inclined to bid on auctions the next time around. Starting October 1, a fee will be charged for ending an Auction-style listing early.
Boost sales with multi-variation listings. Selling different variations of an item in one multi-variation Fixed Price listing saves you money on fees, makes listing faster and easier, and encourages buyers to buy more.
Starting in October, you'll have more listing options—for example, easily add pictures for different variations and add a new variation to active listings, even those with sales.
Later this year, you'll have a new feature to identify your existing single variation listings and convert them to one multi-variation listing.
More communication power in My eBay Messages. Now you can attach up to five pictures through My Messages to help close the sale.
Category, item specifics, and catalog updates are now consolidated with other updates that may affect your selling. For many sellers these changes will mean reduced fees. Some categories are also being eliminated.
More information
Get details on the 2012 Fall Seller Update.
Use the Seller Checklist to stay on top of important dates.
Find out how you can update your listings quickly and efficiently with bulk editing tools.
For additional insight, you're also invited on July 24 to talk with members of my staff via a special discussion board we've set up for this purpose. Griff will also be discussing this announcement on eBay Radio on July 24, 11:00AM to 2:00PM PT. Join me and other leaders from eBay in a Town Hall meeting on July 25, 3:30PM to 5:00PM PT.
As always, thank you for selling on eBay.
Sincerely,
Michael Jones
Vice President
Merchant Development
Fall Seller Update
Dear brilliantcents:
Over the past few years, you've gone above and beyond to provide the products and services buyers expect—and your efforts are paying off. With this, the second update of 2012, the focus is squarely on you. These updates will help you reach more of the fast-growing legions of ecommerce buyers drawn to eBay—this holiday season and beyond—and make your selling easier and more profitable.
New protections and rewards
New safeguards to keep a fair marketplace for sellers. Updates coming to eBay protection programs will benefit and protect you.
Buyers must contact you first through My Messages in My eBay before opening a Buyer Protection case starting in February to make sure you have the opportunity to resolve issues before eBay gets involved. Buyers will be required to wait three business days for you to respond and resolve the issue before they have the option of opening a case.
Open cases will no longer count. Also starting in February, having a case opened by a buyer will not be counted toward your performance rating—only those cases that are not found in your favor will be counted.
Reporting buyers who misuse the system is now faster and easier. Starting in October, a more accessible and enhanced reporting hub will make it easy for you to contact eBay directly to report buyers who violate eBay policies.
New Top Rated Plus seal highlights top services. The percentage of all eBay purchases that are from Top Rated sellers with tracking uploaded on at least 90% of their US transactions—and include 1-day handling and a 14-day or longer money-back return policy—is growing rapidly.
To help these listings stand out even more, starting in September, they will be highlighted with a new Top Rated Plus seal.
The current Top Rated seller badge will be retired.
New ways to showcase your items, boost sales
Maximize the power of eBay Fast 'N Free. When the eBay Fast 'N Free logo shows up for a buyer on listings, it delivers a solid boost in sales. For the logo to appear, you have to offer free shipping and the item must be estimated to arrive within 4 business days based on your item location, your buyer's location, your track record, and your carrier's track record for those locations. Starting the week of September 24, you'll be able to check your seller dashboard to see how many of your listings are qualifying for the eBay Fast 'N Free logo and how it's helping your sales.
More selling power for your listings
Sell more with more pictures! As of October 31, all listings will be required to include a picture. Other picture quality requirements originally announced in February will take effect in 2013 to give you more time to adopt: minimum 500 pixels on the longest side, no added text or borders, and no stock photos as the main image for used items.
Item condition notes set the right expectations. Starting the week of October 22, you'll have an optional new field to put details about the condition of your used items and have them displayed near the top of the item page where buyers are more likely to read them. This will help reduce both buyer questions and issues with buyer claims that an item is not as described.
Show your item location. Seeing a valid location in a listing inspires buyer confidence. Also starting the week of October 22, when you enter your valid zip code, your city and state will be automatically added to your listing.
Ending Auction-style listings early. Ending an Auction-style listing once it has a bid leads to disappointed shoppers who may be less inclined to bid on auctions the next time around. Starting October 1, a fee will be charged for ending an Auction-style listing early.
Boost sales with multi-variation listings. Selling different variations of an item in one multi-variation Fixed Price listing saves you money on fees, makes listing faster and easier, and encourages buyers to buy more.
Starting in October, you'll have more listing options—for example, easily add pictures for different variations and add a new variation to active listings, even those with sales.
Later this year, you'll have a new feature to identify your existing single variation listings and convert them to one multi-variation listing.
More communication power in My eBay Messages. Now you can attach up to five pictures through My Messages to help close the sale.
Category, item specifics, and catalog updates are now consolidated with other updates that may affect your selling. For many sellers these changes will mean reduced fees. Some categories are also being eliminated.
More information
Get details on the 2012 Fall Seller Update.
Use the Seller Checklist to stay on top of important dates.
Find out how you can update your listings quickly and efficiently with bulk editing tools.
For additional insight, you're also invited on July 24 to talk with members of my staff via a special discussion board we've set up for this purpose. Griff will also be discussing this announcement on eBay Radio on July 24, 11:00AM to 2:00PM PT. Join me and other leaders from eBay in a Town Hall meeting on July 25, 3:30PM to 5:00PM PT.
As always, thank you for selling on eBay.
Sincerely,
Michael Jones
Vice President
Merchant Development
Awarded the coveted "You Suck" Award on 22 Oct 2010 for finding a 1942/1 D Dime in silver, and on 7 Feb 2011 Cherrypicking a 1914 MPL Cent on Ebay!
Successful BST Transactions!SIconbuster, Meltdown, Mission16, slothman2000, RGjohn, braddick, au58lover, allcoinsrule, commemdude, gerard, lablade, PCcoins, greencopper, kaz, tydye, cucamongacoin, mkman123, SeaEaglecoins, Doh!, AnkurJ, Airplanenut, ArizonaJack, JJM,Tee135,LordMarcovan, Swampboy, piecesofme, Ahrensdad,
Successful BST Transactions!SIconbuster, Meltdown, Mission16, slothman2000, RGjohn, braddick, au58lover, allcoinsrule, commemdude, gerard, lablade, PCcoins, greencopper, kaz, tydye, cucamongacoin, mkman123, SeaEaglecoins, Doh!, AnkurJ, Airplanenut, ArizonaJack, JJM,Tee135,LordMarcovan, Swampboy, piecesofme, Ahrensdad,
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Comments
<< <i>I wonder how long it will take them to figure out that a 500-pixel minimum width is going to be a problem for people selling 3-cent pieces, half dimes, etc. Going to be a problem in the gemstones cateogory also, and others... >>
Not if you show the initial picture in a slab.
Edit to add where there is a will there is a way....
the update notification i received is considerably longer with a lot of links
i recommend ebay sellers read this one carefully as there are some more pertinent changes coming
.
"Ending Auction-style listings early. Ending an Auction-style listing once it has a bid leads to disappointed shoppers who may be less inclined to bid on auctions the next time around. Starting October 1, a fee will be charged for ending an Auction-style listing early."
I like that policy for those who sell an item off eBay or end an item that isn't going as high as they want, but when I end an item early, it's to fix an error. Once a bid is placed, for example, I can't correct a typo in the title, which can easily get me in trouble (MS65 instead of MS64). Occasionally the wrong image gets loaded, and if there's a bid, I can't change the listing.
<< <i>Nothing on that list looks all that bad. >>
i agree. nothing too bad but i for certain hope that all sellers see how some of the changes will affect what they do in some very direct ways
some for better some not so much
i like a couple of them to be sure!
.
in the store at the same time:
Ending Auction-style listings early. Ending an Auction-style listing once it has a bid leads to
disappointed shoppers who may be less inclined to bid on auctions the next time around.
Starting October 1, a fee will be charged for ending an Auction-style listing early.
Now, seriously, how do I tell how big my pictures are that are in my Picture folder? Is there
a way to check and then resize?
bob
<< <i>Now, seriously, how do I tell how big my pictures are that are in my Picture folder? Is there
a way to check and then resize?
bob
just in case you aren't joking, right click and go to properties, it will show the dimensions
or if you know how to mouse over them properly, it is quicker by far
.
<< <i>
<< <i>Now, seriously, how do I tell how big my pictures are that are in my Picture folder? Is there
a way to check and then resize?
bob
just in case you aren't joking, right click and go to properties, it will show the dimensions
or if you know how to mouse over them properly, it is quicker by far
. >>
Was not joking, but the right click did not work at all. Nothing comes up, no box, nothing.
But, I did discover that I had not expanded the left column on the Pictures folder and it does
show dimensions like 395 x 392 or 3264 x 2448. Are those the pixels they are referring to?
How would I get my camera to download something that will automatically work for Ebay? IS
there settings on point and shoot cameras. I think I'm going to get lost in the system.
bob