Ebay possible transaction question
davids5104
Posts: 805 ✭✭✭✭
I am a potential seller of a 350 dollar coin. The value has been decided but not yet completed because the purchaser wants me to buy insurance for the coin. He states his mail service is unreliable. If he claims he never received the coin does his transaction get refunded and then I have to deal with the insurance process?
Basically, should i be worried he is going to claim the coin lost and then I have to provide the refund and deal with the insurance?
thanks
David
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Comments
Sounds like trouble. Quit while you're ahead.
...this is just my model but I do signature for anything over $200 and start using insurance for anything over $1000...I have not had a problem in 10+ years (1000s of packages)...not one
Yes. He is going to receive your coin and then get his money back.
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Not sure if they would tell you, but call his post office and ask if he's a problem customer.
...I say let him do it...then drop a dime to his local Postmaster with your side of the story
Just insure the package!
In all honesty, I think you went into the whole thing wrong. In today's eBay world, it is up to the seller to deliver the coin. If the buyer does not receive it then you are on the hook, insured or not (if insured, then of course you can claim that). You should be quoting a shipping charge that includes delivery or signature confirmation, and at that value I would think insurance as well. The insurance is really to protect you, not him, although technically if you have delivery confirmation that should be enough to cover you with eBay.
If you have shipped as required by eBay and PayPal (confirmed address, delivery confirmation), then if it gets delivered you are clear. If it gets lost I think it is you who is stuck. Why not just buy the insurance and be done with it, unless you want to self-insure, but then be prepared for all outcomes.
In the old days you could offer insurance and tell the buyer who declined it that it was shipped at his risk, but eBay does not work that way any more.
Some of the more active eBay sellers may have a different perspective....
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If you are worried you could go a step further and use registered mail.
Collector, occasional seller
i countered his offer and added 17 dollars for registered mail and tracking
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I read this as, "I'm going to buy this coin from you, claim it never arrived, get a refund and keep the coin for free. I don't want you to be on the line the full amount so please insure it so you still get your money." He just comes across as a thief with manners. He doesn't mind stealing from a large corporation, just not the little people.
I would ship it with restricted signature required or registered mail. Make him prove he is the recipient to take possession of the package. Of course, they could always claim the empty box bit as well....
Registered is always insured you have to declare the value as part of the charge.
But eBay accepts the tracking from the postal service for domestic shipments.
PayPal requires signature sevice on over $750.00 transcations.
first class insured would be less than 10 dollars
You can get this as mentioned above and it's what I would use (restricted deliver with signature confirmation):
Restricted Delivery
Specify the person who can sign for and receive your item. Must be purchased in combination with another extra service as follows: Certified Mail, COD, Insured Mail (over $500), Registered Mail, or Signature Confirmation.
Sooner or later not using insurance on higher value items is going to get you burned. Just do it and save yourself the headaches that come with a lost or damaged package.
...eBay may still ding you if the package doesn't get to him by the time you said it would in the listing...Registered can take weeks sometimes. Maybe call ebay ahead of time and let them know to add a note in your account about the possible delay due to the customers demands...just a heads up buddy and Good Luck
I can see it now - he gets it and then decides he doesn't want it so he does a SNAD and the seller is on the hook for return shipping (hopefully not registered)...
When the warning bell sounds I usually take heed.
Lance.
the coin in question is a 1921 D PCGS VG8 Walking liberty half
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I believe eBay requires only delivery confirmation of an item valued at $350.
That is just to CYA with eBay.
A CC chargeback would be a different deal, and I don't think that eBay accepts signature confirmation since it can't be verified online by them. I think.
As others have stated though this smells already and you haven't even shipped it yet.
I think I would just cancel the transaction....seems unlikely to be worth the coming doo-doo storm that is looming.
This is untrue. eBay will NOT "ding you" if you ship it on time, even if it arrives late. It's an either/or
...that's where the "may" plays a part
Fair enough. LOL. But the one thing you can control is when it hits the mail stream.
...all good but I figured you for somebody who reads every post twice before calling somebody a liar
.
To be fair, eBay NEVER worked this way. A buyer could always file a chargeback, even in the "good old days". In fact, a lot of credit card companies allow chargebacks for up to 180 days. eBay's rules are actually more restrictive than a lot of credit card companies.
LOL. I NEVER called you a liar...just mistaken. And now, I even regret that. I am awarding you my "favorite board member of the month" award!
it all seems fishy to me is the rub of it. the insurance is for ME, not him. so he is either uninformed about how the insurance works, or he is being helpful to me about a scam he is about to commit and wants to protect me. I just wanted to see if there were things I should be thinking about. If he is uninformed that I am happy if it is the other i do not want the headache, but if this is a scam why pick a 300 dollar coin and not a 3000 dollar one
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The buyer is not running a scam. The buyer is trying to protect against a coin not being delivered and possibly losing the cost of the coin. Registerd mail is overkill. Send the coin Priority Mail with signature conformation and insured for purchase price. The $17 will cover the shipping. The buyer will also be happy because the coin will arrive in two days. Register Mail can take a week plus.
Postal insurance protects ebay sellers. Ebay buyers are protected by PP and Ebay protections that guarantee item is as described and does get delivered.
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On any coin that I buy over $250 I always ask the seller for the coin to be sent with signature conformation because I do not want to deal with the hassle of the coin being shown as delivered and I did not receive it.
Except there is no assurance that the USPS will make you whole. Better to assure delivery than to go cheap and hope the USPS pays up if there is a loss.
Not always. I don't believe that their insurance covers documents so you'd declare zero value in that case.
Just use eBay shipping First Class, mail it in a bubble envelope and insure it for $300 (or $200 or $100 and self insure the rest). The label will say "insured" which will make the recipient happy. Done.
Google Earth the address and search the email, check if the name matches with Zillow purchases, simple search results will show you a lot. If there's no reason for there to be mail problems, like a residential suburb, beware. Sometimes you can even find an alternative email of theirs in a search. Some websites will also tell you if an address has been compromised. There's a lot you can learn once they pay.
a.k.a., Certified mail insured for 505 dollars, recipient signature only.
No matter if you have insurance or not, you will be responsible for the refund if he claims it was stolen out of the package. Getting insurance does not protect you from a scammer. I would probably avoid selling to him, just to be safe.
I wouldn't touch it with someone else's ten foot pole tbh.
Look at it from the other point of view:
If you were buying a coin for $350, wouldn't you want the seller to insure the package?
Seems like a normal request to me.
The USPS requires a signature for any insured package over $500, so I would insure it for $505,
then the buyer has to sign for it.
An authorized PCGS dealer, and a contributor to the Red Book.
If I'm buying a coin I don't care what happens until I place my hand on that package and it becomes my legal property. The seller takes all the risk and eBay favors all buyers.
Were you planning to ship a $350 coin without insurance?
Or were you going to "self insure"?
Thank the buyer for insisting on insurance. He wants either the coin or his money.
Not completely true. If the package is in transit past its e-bay determined arrival date and buyer files a “did not receive” claim, eBay will “ding you” by siding with the buyer and forcing a refund after the required waiting period whether or not the package still shows in transit.
I’ve had buyers file this claim at the earliest possible day. I assume it’s a business strategy for some buyers but not completely sure as these buyers always end up only buying from me one time per my choosing.
Is it going to a different country?