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Bad experience with KSA...

I have now used KSA Authentication twice, and after the first time, I was suspect of a few items, which I thought should have passed. I've also read that their knowledge of non-hockey autographs was limited, but of course, they completely denied that.
I decided to give them a second try, and this time I purposley gave them a couple of items I KNEW were real (I got them in person), and guess what? They both came back un-authentic!
What really pisses me off is that this is a company that SPECIALIZES (or claims to) in authenticating autographs, yet they are obviously not qualified!

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