What's the current situation with Paypal and Signature Confirmation?
Bayard1908
Posts: 4,077 ✭✭✭✭
I thought anything over $750 had to have Signature Confirmation. Recently the post office clerks have been telling me that Signature Confirmation is not available if the package is insured for more than $500. Is this a Catch-22 or is the signature obtained with insurance over $500 sufficient to satisfy Paypal?
Best Answers
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Topdollarpaid
Posts: 600 ✭✭✭
Get a manager they can teach the postal worker how to add signature confirmation.
They will say it has it because it's over 500 but you need to buy signature confirmation anyways. Don't take no for a answer
Randy Conway
Www.killermarbles.com
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amwldcoin
Posts: 11,269 ✭✭✭✭✭
Insurance at $600 or more comes with signature confirmation. Unfortunately it seems ebay and paypal will not accept that! I believe it is something to do with being able to just pull up the signature online. The funny part is I believe the insurance rate jumps around the cost of Signature Confirmation when you go from $500 to $600 insurance.
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grote15
Posts: 29,767 ✭✭✭✭✭
You need signature confirmation on top of the signature required for packages insured over $500 which also require a signature because eBay has to be able to see the signature on line and only signature confirmation offers that option. The signature for the insurance part is available internally at the PO but cannot be viewed online.
Collecting 1970s Topps baseball wax, rack and cello packs, as well as PCGS graded Half Cents, Large Cents, Two Cent pieces and Three Cent Silver pieces.5 -
CascadeChris
Posts: 2,526 ✭✭✭✭✭
All packages insured for $501 or more automatically receive signature service. It is required by USPS
The more you VAM..5 -
grote15
Posts: 29,767 ✭✭✭✭✭
@CascadeChris said:
All packages insured for $501 or more automatically receive signature service. It is required by USPSThat is true but you can't see that signature on line which is what eBay requires for purchases over $750. For that option you need to purchase signature confirmation.
Collecting 1970s Topps baseball wax, rack and cello packs, as well as PCGS graded Half Cents, Large Cents, Two Cent pieces and Three Cent Silver pieces.5 -
jwitten
Posts: 5,217 ✭✭✭✭✭
Can't you just go to your local PO, request to see the signature, then scan it and send it to paypal?
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amwldcoin
Posts: 11,269 ✭✭✭✭✭
That's what I'm betting on if I have an issue. On the other hand I have insurance and shouldn't need the ebay protection. Worst case scenario would be fraud on the part of the buyer.
@jwitten said:
Can't you just go to your local PO, request to see the signature, then scan it and send it to paypal?5 -
amwldcoin
Posts: 11,269 ✭✭✭✭✭
Why insure for $501 when it's the same cost to insure for $600? That's the way I look at USPS insurance!
@CascadeChris said:
All packages insured for $501 or more automatically receive signature service. It is required by USPS6 -
grote15
Posts: 29,767 ✭✭✭✭✭
@jwitten said:
Can't you just go to your local PO, request to see the signature, then scan it and send it to paypal?No, per Paypal terms, the signature must be viewable on line. If you're sending an item worth $750+, I'd recommend correctly following the requirements to ensure seller protection.
Collecting 1970s Topps baseball wax, rack and cello packs, as well as PCGS graded Half Cents, Large Cents, Two Cent pieces and Three Cent Silver pieces.5 -
grote15
Posts: 29,767 ✭✭✭✭✭
From the paypal site:
What is signature confirmation for transactions of $750 or more?
Signature Confirmation is an online documentation that can be viewed at the shipping company's website and indicates that the item was signed for on delivery.
Signature confirmation is required for transactions, including shipping and taxes, that are $750 USD or more.- Signature Confirmation as described below for payments of $750 USD or more... "Signature Confirmation" is online documentation that can be viewed at the shipping company's website and indicates that the item was signed for on delivery.
If your payment is $750 or more, you need Signature Confirmation.
Collecting 1970s Topps baseball wax, rack and cello packs, as well as PCGS graded Half Cents, Large Cents, Two Cent pieces and Three Cent Silver pieces.5 - Signature Confirmation as described below for payments of $750 USD or more... "Signature Confirmation" is online documentation that can be viewed at the shipping company's website and indicates that the item was signed for on delivery.
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Bayard1908
Posts: 4,077 ✭✭✭✭
@grote15 said:
From the paypal site:What is signature confirmation for transactions of $750 or more?
Signature Confirmation is an online documentation that can be viewed at the shipping company's website and indicates that the item was signed for on delivery.
Signature confirmation is required for transactions, including shipping and taxes, that are $750 USD or more.- Signature Confirmation as described below for payments of $750 USD or more... "Signature Confirmation" is online documentation that can be viewed at the shipping company's website and indicates that the item was signed for on delivery.
If your payment is $750 or more, you need Signature Confirmation.
At usps.com you can calculate a price online. Once you insure for over $500, Signature Confirmation cannot be added to the package. Try it and see. This is the same thing the post office clerks have told me. Their terminals will not allow Signature Confirmation to be added to the package if it is insured for more than $500.
I believe the Paypal language quoted above used to say that the actual signature must be visible online. Now the requirement merely appears to be an indication that the package was signed for on delivery. So again I ask, is this a Catch-22 or is the signature for insurance of more than $500 sufficient to satisfy Paypal?
0 - Signature Confirmation as described below for payments of $750 USD or more... "Signature Confirmation" is online documentation that can be viewed at the shipping company's website and indicates that the item was signed for on delivery.
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grote15
Posts: 29,767 ✭✭✭✭✭
I have purchased signature confirmation many times in addition to insurance of over $750 with no issues. Not sure why you are having trouble with that.
The clerks will say otherwise because they don't sell on ebay, so they believe that signature confirmation is redundant for packages valued at over $500. But for Paypal seller protection, you must add that signature confirmation on top of insurance for anything over $750 (for insured packages between $501-$749 it is not necessary) to be covered.
Incidentally, I would also recommend printing the label for an ebay purchase directly from your ebay seller page or for a paypal purchase directly from the paypal page, and not using USPS.com. This way the buyer also automatically receives tracking information, too.
Collecting 1970s Topps baseball wax, rack and cello packs, as well as PCGS graded Half Cents, Large Cents, Two Cent pieces and Three Cent Silver pieces.2 -
grote15
Posts: 29,767 ✭✭✭✭✭
This is from USPS.com for a package insured at $750 with signature confirmation option:
Insurance
Insurance for packages valued up to $50 FREE
Insure for the entire package value $11.65
Insurance Restricted Delivery $16.60
USPS Tracking® FREE
Signature ServicesNone
Adult Signature Required info icon $5.90
Adult Signature Restricted Delivery info icon $6.15
Collecting 1970s Topps baseball wax, rack and cello packs, as well as PCGS graded Half Cents, Large Cents, Two Cent pieces and Three Cent Silver pieces.5 -
CascadeChris
Posts: 2,526 ✭✭✭✭✭
@amwldcoin said:
Why insure for $501 when it's the same cost to insure for $600? That's the way I look at USPS insurance!@CascadeChris said:
All packages insured for $501 or more automatically receive signature service. It is required by USPSThat's the USPS minimum where insurance automatically gets signature
The more you VAM..5 -
CascadeChris
Posts: 2,526 ✭✭✭✭✭
Oddly enough, I just shipped a $750 coin through PayPal yesterday and with insurance. When I printed out the label it said "signature tracking" above the barcode. I didn't manually add signature so I don't know whats going on with the OP
The more you VAM..5 -
grote15
Posts: 29,767 ✭✭✭✭✭
@CascadeChris said:
Oddly enough, I just shipped a $750 coin through PayPal yesterday and with insurance. When I printed out the label it said "signature tracking" above the barcode. I didn't manually add signature so I don't know whats going on with the OPThat directive for the carrier automatically appears on any label for a package with over $500 insurance but you cannot see that signature after delivery on the USPS site.
Collecting 1970s Topps baseball wax, rack and cello packs, as well as PCGS graded Half Cents, Large Cents, Two Cent pieces and Three Cent Silver pieces.5 -
opportunity
Posts: 1,054 ✭✭✭✭
Honestly, just pack it well, and drop the insurance. I've always seen that as nothing more than a big, fat "steal me" sticker, anyways.
Early American Copper, Bust and Seated.
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jt88
Posts: 3,087 ✭✭✭✭✭
@grote15 said:
Incidentally, I would also recommend printing the label for an ebay purchase directly from your ebay seller page or for a paypal purchase directly from the paypal page, and not using USPS.com. This way the buyer also automatically receives tracking information, too.
I agree that’s the right way to do
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CascadeChris
Posts: 2,526 ✭✭✭✭✭
@grote15 said:
@CascadeChris said:
Oddly enough, I just shipped a $750 coin through PayPal yesterday and with insurance. When I printed out the label it said "signature tracking" above the barcode. I didn't manually add signature so I don't know whats going on with the OPThat directive for the carrier automatically appears on any label for a package with over $500 insurance but you cannot see that signature after delivery on the USPS site.
Oh. I never check that anyway. If it says signature it's signature. Sure sometimes carriers don't see it. It happens. But if it's a signature package, it's a signature package.
The more you VAM..5 -
grote15
Posts: 29,767 ✭✭✭✭✭
@opportunity said:
Honestly, just pack it well, and drop the insurance. I've always seen that as nothing more than a big, fat "steal me" sticker, anyways.You don't need the sticker for insurance if the label is printed on line.
Collecting 1970s Topps baseball wax, rack and cello packs, as well as PCGS graded Half Cents, Large Cents, Two Cent pieces and Three Cent Silver pieces.5 -
moonshine
Posts: 1,039 ✭✭
I recently tried to print a registered mail label through Paypal, but didn't see that it gave me the option. I looked twice, maybe I missed it. It did not appear to be an available option.
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CoinCrazyPA
Posts: 2,899 ✭✭✭✭
@jt88 said:
@grote15 said:
Incidentally, I would also recommend printing the label for an ebay purchase directly from your ebay seller page or for a paypal purchase directly from the paypal page, and not using USPS.com. This way the buyer also automatically receives tracking information, too.
I agree that’s the right way to do
This what I have done since ebay offered this option. Knock on wood haven't had any problems yet.
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