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I don't get it??

1966CUDA1966CUDA Posts: 1,974 ✭✭✭✭
in Trading Cards & Memorabilia Forum
I sold a PSA 2 MK 1969 Reggie Jackson. Auction title clearly states PSA 2 mk. Buyer now wants to return stating " the ink writing was not visible in the scan provided". Please see scan below!!

I don't get it!!

tem ID: 122114710963
Order ID: 122114710963-1682874472002
Buyer email: ********
Sale price: $34.99
Sale date: Sep-11-16 18:28:04 PDT
Buyer ID: jdlsell
Return ID: 5038812434
Return opened: Sep-27-16 09:48:51 PDT
Return shipping: seller pays
Return reason: Doesn't match description or photos
Comments: The ink writing on it was not visible in picture


image
Link to my auctions

Comments

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    craig44craig44 Posts: 10,546 ✭✭✭✭✭
    Looks pretty clear to me. However, that is part of playing on ebay field

    George Brett, Roger Clemens and Tommy Brady.

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    hyperchipper09hyperchipper09 Posts: 1,440 ✭✭✭✭✭
    Idiot buyer. Or very lazy.
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    secretstashsecretstash Posts: 1,393 ✭✭✭✭
    Maybe the buyer is color-blind?





    image
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    MrNearMintMrNearMint Posts: 1,209 ✭✭✭
    Can you contact eBay and send them the scan? It's pretty clear to me too.



    Reminds of Jim Carrey in "liar, liar". "The ******* pen is blue!"
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    mtcardsmtcards Posts: 3,342 ✭✭✭
    This is why buyers are doing things like "restocking fees", charging extra for shipping and on and on. I had a guy the other day buy a lot, get them, leave pos feedback and then ask for a refund because he said he "changed his mind". Seller is out shipping charges on an item in this case here. I personally would fight it, even though I know I would lose.
    IT IS ALWAYS CHEAPER TO NOT SELL ON EBAY
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    mlbfan2mlbfan2 Posts: 3,115 ✭✭✭
    Originally posted by: 1966CUDA

    Return shipping: seller pays





    That's pretty rare!
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    jfkheatjfkheat Posts: 2,722 ✭✭✭✭✭
    Originally posted by: mlbfan2

    Originally posted by: 1966CUDA

    Return shipping: seller pays





    That's pretty rare!




    If the buyer files an eBay claim they do not pay for return shipping if eBay sides with them on the claim.

    James
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    mlbfan2mlbfan2 Posts: 3,115 ✭✭✭
    Originally posted by: jfkheat

    Originally posted by: mlbfan2

    Originally posted by: 1966CUDA

    Return shipping: seller pays





    That's pretty rare!




    If the buyer files an eBay claim they do not pay for return shipping if eBay sides with them on the claim.

    James




    Ah, I see.

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    DanBessetteDanBessette Posts: 6,422 ✭
    Total jerk move by the buyer, but I'd be careful, it's in pretty poor taste to publish their personal email on a public forum like this.
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    1966CUDA1966CUDA Posts: 1,974 ✭✭✭✭
    poor taste to publish their personal email



    Didn't realize it was in there, it is now deleted.
    Link to my auctions
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    MrHockeyMrHockey Posts: 555 ✭✭✭
    I don't get the point of complaining about how eBay works. This is how they are, known to all. Published rules, well in advance. The nature of the beast.



    If you choose to sell there, you're agreeing to the terms. If not, don't use it.



    Maybe someday it will be different. But it is not now and I haven't seen any signs that they're considering a change.
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    epatmythesepatmythes Posts: 1,514 ✭✭✭
    Option #1: Accept the return, block the bidder, move on with your life

    Option #2: Fight it, probably lose anyway, resort to option #1

    Option #3: Accept the return, block the bidder, share your story (and their ID) with others in the hope they block him/her too, move on with your life

    Option #4: Do option #3, but before you move on with your life, also report the buyer to eBay for abuse of the Buyer Protection Program

    eBay doesn't exactly make Option #4 easy to find, but it does exist! If you don't fight it (which is generally pointless), this is the only way to get something noted on their account that could/may be held against them in the future if they make a habit of abusing the very buyer-friendly return rules.

    I don't use it often... maybe twice ever... but in cases like this where the buyer is taking advantage of the system (for whatever reason), I absolutely do.
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    mlbfan2mlbfan2 Posts: 3,115 ✭✭✭
    Originally posted by: MrHockey

    I don't get the point of complaining about how eBay works. This is how they are, known to all. Published rules, well in advance. The nature of the beast.



    If you choose to sell there, you're agreeing to the terms. If not, don't use it.







    The buyer (and ebay, if they allow the return) are the ones that aren't following ebay's terms...



    Misuse of returns or the eBay Money Back Guarantee



    If we determine that you've abused returns on eBay or the eBay Money Back Guarantee, you may be subject to a range of actions, including limits on buying and selling privileges and account suspension. Examples include:



    Selecting an inaccurate reason for return.

    Disregarding item conditions required for return.

    Requesting an excessive amount of returns.

    http://pages.ebay.com/help/buy/return-item.html





    The buyer's return reason is not accurate.



  • Options
    MrHockeyMrHockey Posts: 555 ✭✭✭
    Returns, and buyer satisfaction, are subjective.



    In a subjective world, eBay sides with the buyer.



    Those are the functional terms, known to all. Letter of the law aside.
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    mlbfan2mlbfan2 Posts: 3,115 ✭✭✭
    Originally posted by: MrHockey

    Returns, and buyer satisfaction, are subjective.



    In a subjective world, eBay sides with the buyer.



    Those are the functional terms, known to all. Letter of the law aside.




    That makes no sense. The terms are known to all, but ebay would not be following those terms if they allow that return. The writing on the card is clearly visible in the auction photo. If that card can be returned, then every ebay item could be returned.



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    MrHockeyMrHockey Posts: 555 ✭✭✭
    The writing is clearly visible *in your opinion*.



    Which makes it subjective.



    And, yes, the logical conclusion of all of this is that every item can be returned. That is the eBay world we know and do not love.
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    mlbfan2mlbfan2 Posts: 3,115 ✭✭✭
    Originally posted by: MrHockey

    The writing is clearly visible.





    Glad you agree.

    (Don't accuse me of changing your post. It's subjective, and it would just be your opinion that I changed it. lol.)



    The card doesn't exist. It's just your opinion that it does.



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    MrHockeyMrHockey Posts: 555 ✭✭✭
    Unfortunately, you've missed the point.



    It's not that I agree with the buyer. I see what you see.



    eBay, on the other hand, does not. Their record on returns and SNAD is very clear and widely known. Anyone who chooses to sell there should be well aware that "the card does not exist". At least in their view.



    Anything else is an exercise in futility.



  • Options
    mlbfan2mlbfan2 Posts: 3,115 ✭✭✭
    Originally posted by: MrHockey

    Their record on returns and SNAD is very clear and widely known.





    Ebay does not always side with the buyer, despite what you may have heard.
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