Set Registry Question -- Has anyone ever had an item removed from their set with no explanation?

gregmo32

I logged into one of my sets today and one of the most valuable cards I own is no longer present in my set. I have not sold the card, nor should anyone else even have a picture of it because it was a card I submitted myself over ten years ago.

Can anyone think of a plausible explanation for how this could have occurred?

I am likely going to call Customer Service to see if they have any idea how this could have happened.....

Thanks for any help (or even theories) on how this could occur....

epatmythes

Removed from just the set, or from your inventory completely?

gregmo32

Good question. I will check that now. But when I opened my set for "edit" to see if I could "add card," there was nothing listed in the spot anymore. The card is still listed as a component of the Master Set, but none of the other listed sets have a copy in their inventory either. I am fairly certain this was the case prior to this though, as the card is very scarce.

flatfoot816

I have had a few cards removed from my #1 Yaz Master Set--zero explanation. Sometimes a person will complain saying it does not belong in there--and poof--gonzo.



just like having a new card added to a set---they think it shld be there--it'll be there



with the Yaz sets a few were the Fleer stamps they said were not mainstream enough.

gregmo32

I considered that as a possibility, but this is clearly a card from a high profile major manufacturer, which has been well known in the hobby for 25 years.

I would hate to think that because people have not been able to find one, that they can complain and have it removed from a "Master" set.

By the way, it has been the card with the highest "point value weight" in the set since the Master Set was first created more than twelve years ago.

gregmo32

Sounds good. I will try that once I can get to the card and see what happens.

Did you ever figure out why the link was dropped for your card? What would make that happen?

DanBessette

Hopefully it's just a technical glitch.

LarkinCollector

Originally posted by: gregmo32What would make that happen?

Duplication in the Pop Report is one possibility, same card under two different spec #s (happens far too frequently). When they consolidate to one to correct, if it's not the one that is associated with the registry set it could cause issues.

ETA: Did it happen to be a 1932 issue?

gregmo32

LarkinC,

I had not heard of that happening, but that is indeed strange. No it was a relatively modern card (though I am getting older, and it is more than 25 years old) that has been well known since it was issued.


Unfortunately, I forgot to check on this last night at home. I will do it tonight and update everyone.

gregmo32

The plot thickens. When I entered the serial number of the card, I got the following auto response.

"Item already in inventory, but not added to this set because it does not match this set."

This is clearly not true, because the exact description of the card is still listed in the set. Only my card has been removed from my set.

I also left a detailed message for the Set Registry customer service folks on Monday, and have not gotten any response as of yet.

DanBessette

Originally posted by: gregmo32

The plot thickens. When I entered the serial number of the card, I got the following auto response.



"Item already in inventory, but not added to this set because it does not match this set."



This is clearly not true, because the exact description of the card is still listed in the set. Only my card has been removed from my set.



I also left a detailed message for the Set Registry customer service folks on Monday, and have not gotten any response as of yet.

And it's not letting you "report a cert that should match this composite"?

mcholke

I had this happen a couple weeks ago with 1989 Fleer Randy Johnson card. It got taken out of my set out of the blue and I could not add it back on my own. I sent a message to set registry and it got re-associated. I know sometimes they update set composition rating and perhaps in the process this type of thing happens. They fixed it but provided no explanation.

gregmo32

Dan,

I didn't try that, though it seems obvious that I should have. I will try that today and seems what happens.

mcholke

Originally posted by: DanBessette

Originally posted by: gregmo32
The plot thickens. When I entered the serial number of the card, I got the following auto response.

"Item already in inventory, but not added to this set because it does not match this set."

This is clearly not true, because the exact description of the card is still listed in the set. Only my card has been removed from my set.

I also left a detailed message for the Set Registry customer service folks on Monday, and have not gotten any response as of yet.

And it's not letting you "report a cert that should match this composite"?

In my Randy Johnson example above, I started with the report a cert that should match the composite and the card was denied, again without explanation. I had to go email route to get it corrected.

DanBessette

Originally posted by: mcholke

Originally posted by: DanBessette

Originally posted by: gregmo32

The plot thickens. When I entered the serial number of the card, I got the following auto response.



"Item already in inventory, but not added to this set because it does not match this set."



This is clearly not true, because the exact description of the card is still listed in the set. Only my card has been removed from my set.



I also left a detailed message for the Set Registry customer service folks on Monday, and have not gotten any response as of yet.

And it's not letting you "report a cert that should match this composite"?

In my Randy Johnson example above, I started with the report a cert that should match the composite and the card was denied, again without explanation. I had to go email route to get it corrected.

Sure, I get that, was just wondering if he tried "report a cert" first.

gregmo32

No, I didn't try the "report a cert..." method. I will try that tonight and see what happens.

JoeBanzai

Good luck! PSA's decisions can be very confusing.

Panama Mutiny (Formerly lawyer05)

Originally posted by: gregmo32
Dan,

I didn't try that, though it seems obvious that I should have. I will try that today and seems what happens.

they could have taken it out for being a proof card or a 1/1

what card is it ? Stop with the mystery !!!!!

DanBessette

Originally posted by: lawyer05

Originally posted by: gregmo32

Dan,



I didn't try that, though it seems obvious that I should have. I will try that today and seems what happens.

they could have taken it out for being a proof card or a 1/1



what card is it ? Stop with the mystery !!!!!

He already said twice that the slot still exists on the master composite. It's not a proof. Some of your posts lately have me wondering if you're really a lawyer.

gregmo32

Sorry for the "mystery." I am admittedly paranoid about Set Registry related topics, and would rather not name the card in question. I was only trying to figure out if this is an isolated incident. I have run into real-life work the last few days but will try to solve this once I get a bit of hobby time. I will update you all then...