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Question about the Long Beach Crossover Special

bigjpstbigjpst Posts: 3,173 ✭✭✭✭✭
Ok, so I feel like an idiot for asking, but the PCGS "explanation" of the Long Beach crossover has my head hurting. I took some asprin and now I'm asking the more informed.



So the first line gives me(the comprehensively challenged) the impression that I will only pay $10 to submit my coins including all of the fees, plus most likely the per order handling charge.



image



Then after reading a bit more it starts to look like I will have to pay all regular submission and grading fees, and upgrade tax plus the $10.



image



Signed,

Confused.

Comments

  • TommyTypeTommyType Posts: 4,586 ✭✭✭✭✭
    Couldn't quite figure it out either....



    The only advantage I was able to pull out of the description was that coins that do NOT cross will only cost you $10, (instead of the entire grading fee).



    But it does seem like the "special" will actually cost you more than usual for coins that do cross?!?





    Added:

    As a new customer, I have to say that in general, the PCGS grading fees are pretty hard to understand for the first-timer. They could use a good logical English major to smooth out the cross-talk, circular logic, and dependencies inherent in their price structure. image
    Easily distracted Type Collector
  • knightemknightem Posts: 125 ✭✭✭
    The easiest way to explain it is this: The "special" is that it only costs $10 per coin instead of the regular submission rate. All other "fees" still apply: 1% if it crosses, $10 handling fee per invoice, shipping, etc.

    This is a great deal, especially if the coins don't cross, as you are out only a minimum amount per coin instead of the regular rate.
  • bigjpstbigjpst Posts: 3,173 ✭✭✭✭✭
    Originally posted by: knightem

    The easiest way to explain it is this: The "special" is that it only costs $10 per coin instead of the regular submission rate. All other "fees" still apply: 1% if it crosses, $10 handling fee per invoice, shipping, etc.

    This is a great deal, especially if the coins don't cross, as you are out only a minimum amount per coin instead of the regular rate.




    So show grading economy is usually $65. But under this crossover I only pay $10 plus the handling, plus the crossover tax.

    If that is true that is a deal.

  • TommyTypeTommyType Posts: 4,586 ✭✭✭✭✭
    Originally posted by: knightem

    The easiest way to explain it is this: The "special" is that it only costs $10 per coin instead of the regular submission rate. All other "fees" still apply: 1% if it crosses, $10 handling fee per invoice, shipping, etc.

    This is a great deal, especially if the coins don't cross, as you are out only a minimum amount per coin instead of the regular rate.




    I'm sure that's (probably) what they MEANT to say....



    Yet in the quote provided in the OP, they say that in addition to the $10 "crossover rate", crossed coins will include the "regular grading fee".



    Well, I have the PDF submission form in front of me, and it says the Regular "Service Level Fee" is $32!!



    - They need to work out their "rates" vs. "fees" vs. "charges"....(return shipping shouldn't be a "fee")

    - If they call their normal service "Regular", they can't use "regular" again for anything else!

    - They need to rename their "Guarantee Premium" to something that describes what you are actually be charged for....



    Hey...I'm an engineer, so I know English isn't easy. But it doesn't have to be tortured! image
    Easily distracted Type Collector
  • illini420illini420 Posts: 11,466 ✭✭✭✭✭
    They've had this special a few times before at Long Beach. In all previous instances, you only paid the lower rate ($10 in this case) if your coin did not cross. Yes, they still charge the $10/order fee too, but if you submit several on the same order that is de minimus. For coins that do cross, you pay the normal grading fees, guarantee premiums, etc. So the special has always been that you didn't pay much on the coins that do not cross.

    I too read the special and was a bit confused.

    Also, they never make clear in the text whether the special only includes those coins you submit at the show for show grading, or whether it includes all coins submitted at the show, even those under regular or economy tiers to be taken back to the office for grading. One time at the show, they included all submissions on this special and I submitted many regular and economy coins for crossover. The next time they had the special, I brought many more to crossover, but was told it was only for show grading...

    Calling customer service is probably the answer to be sure, and write down their name/info so you have it ready if and when you're told differently at the show image



  • CoinRaritiesOnlineCoinRaritiesOnline Posts: 3,681 ✭✭✭✭
    If they cross you pay the regular amount, if they don't cross you pay $10 per coin plus $10 handling charge per invoice.
  • lkeigwinlkeigwin Posts: 16,893 ✭✭✭✭✭
    Originally posted by: CoinRaritiesOnline

    If they cross you pay the regular amount, if they don't cross you pay $10 per coin plus $10 handling charge per invoice.




    Yup.



    I was very happy to pay just the special price when my 1812/1 large 8 in ANACS VF35 didn't cross in April 2015. I saved a lot of money.



    I was less happy 2 months later to find a large dealer and PCGS customer got it crossed and upgraded to XF40. A $14k opportunity loss.

    Lance.
  • illini420illini420 Posts: 11,466 ✭✭✭✭✭
    Originally posted by: lkeigwin
    Originally posted by: CoinRaritiesOnline
    If they cross you pay the regular amount, if they don't cross you pay $10 per coin plus $10 handling charge per invoice.


    Yup.

    I was very happy to pay just the special price when my 1812/1 large 8 in ANACS VF35 didn't cross in April 2015. I saved a lot of money.

    I was less happy 2 months later to find a large dealer and PCGS customer got it crossed and upgraded to XF40. A $14k opportunity loss.
    Lance.


    I'm guessing that dealer cracked the coin out and then sent it in for grading?

    Or do you know that dealer sent it in for a crossover as well?
  • messydeskmessydesk Posts: 20,277 ✭✭✭✭✭
    Originally posted by: CoinRaritiesOnline

    If they cross you pay the regular amount, if they don't cross you pay $10 per coin plus $10 handling charge per invoice.


    This, although neither e-mail PCGS sent out this week made it that clear.



  • Hi all,

    Thanks for your interest in the Crossover Special. I was unable to find the wording that the OP quoted, can someone please provide the link or the email Subject line that this was on. The articles I found at PCGS.com read:

    "Those taking advantage of the Crossover Special at PCGS booth 807 will pay only $10 per coin for submissions that do not 'crossover' to PCGS holders. Standard PCGS grading fees apply for coins that do crossover to PCGS."

    To clarify, this special is for SHOW grading only.

    Thanks
  • TommyTypeTommyType Posts: 4,586 ✭✭✭✭✭
    Originally posted by: PCGSCS2

    Hi all,



    Thanks for your interest in the Crossover Special. I was unable to find the wording that the OP quoted, can someone please provide the link or the email Subject line that this was on. The articles I found at PCGS.com read:



    "Those taking advantage of the Crossover Special at PCGS booth 807 will pay only $10 per coin for submissions that do not 'crossover' to PCGS holders. Standard PCGS grading fees apply for coins that do crossover to PCGS."



    To clarify, this special is for SHOW grading only.



    Thanks




    Part of the above quoted material is here:

    Link



    The first part, "Those taking advantage of the Crossover Special at PCGS booth 807 will pay...." has been updated, and reads pretty well.



    The later bullet, "•In addition to the $10 special crossover rate, crossed coins will include the regular grading fee and handling fee,....", still has some tortured language that makes it sound like you are paying $10 more than "usual".



    Hope this helps you out.





    Added: BTW, it really isn't clear on that page that it is for "Show" submissions only. While "Show Express" is explicitly excluded, I don't see where other tiers are excluded, and one could easily infer that it would apply to regular submissions as well.
    Easily distracted Type Collector
  • Thanks Tommy.

    The "Valid for On-site grading" has been added. Will send the bullet info for review too.

    I apologize for the confusion this may have caused. Thanks for your input!
  • messydeskmessydesk Posts: 20,277 ✭✭✭✭✭
    I'm pretty sure there was also an earlier e-mail that implied that the entire crossover grading fee was $10 whether or not they crossed, but I can't find that one.
  • TommyTypeTommyType Posts: 4,586 ✭✭✭✭✭
    Originally posted by: messydesk

    I'm pretty sure there was also an earlier e-mail that implied that the entire crossover grading fee was $10 whether or not they crossed, but I can't find that one.




    There is definitely a variety of wording going around. This, from the Long Beach Expo pages, seems to imply $10 applies to crossed coins:



    "PCGS continues its celebration of 30 years of coin grading by offering their Crossover Special, which reduces the crossover fee to $10 and allows PCGS Collectors Club Members and Authorized Dealers to swap their encapsulated coins from other third-party graders to PCGS holders.



    "We're very happy to provide collectors and dealers alike with this exclusive offer. We're allowing a maximum of 600 crossovers per customer and accepting holdered coins from ANACS, ICG or NGC," said PCGS President Don Willis.



    Additional fees typical in crossing over coins will accompany the special discounted rate. However, if a coin is unable to crossover, only the $10 Crossover Special fee will be assessed."



    http://www.longbeachexpo.com/news/2016/118

    Easily distracted Type Collector
  • dbtunrdbtunr Posts: 614 ✭✭✭
    Originally posted by: TommyType

    Originally posted by: messydesk

    I'm pretty sure there was also an earlier e-mail that implied that the entire crossover grading fee was $10 whether or not they crossed, but I can't find that one.




    There is definitely a variety of wording going around. This, from the Long Beach Expo pages, seems to imply $10 applies to crossed coins:



    "PCGS continues its celebration of 30 years of coin grading by offering their Crossover Special, which reduces the crossover fee to $10 and allows PCGS Collectors Club Members and Authorized Dealers to swap their encapsulated coins from other third-party graders to PCGS holders.



    "We're very happy to provide collectors and dealers alike with this exclusive offer. We're allowing a maximum of 600 crossovers per customer and accepting holdered coins from ANACS, ICG or NGC," said PCGS President Don Willis.



    Additional fees typical in crossing over coins will accompany the special discounted rate. However, if a coin is unable to crossover, only the $10 Crossover Special fee will be assessed."



    http://www.longbeachexpo.com/news/2016/118





    I don't see why this is confusing. read the last sentence you posted:



    Additional fees typical in crossing over coins will accompany the special discounted rate. However, if a coin is unable to crossover, only the $10 Crossover Special fee will be assessed



  • TommyTypeTommyType Posts: 4,586 ✭✭✭✭✭
    Originally posted by: dbtunr



    I don't see why this is confusing. read the last sentence you posted:



    Additional fees typical in crossing over coins will accompany the special discounted rate. However, if a coin is unable to crossover, only the $10 Crossover Special fee will be assessed







    The question is, what is the grading fee for coins that DO cross?



    - This seems to say the $10 fee is the grading fee.

    - Our PCGS rep just said the special only applies to the on-sight SHOW grading tier, ($62 cross?)

    - Earlier wording seemed to indicate that the "regular grading fee" applied....whether that is the regular tier, or any selected tier isn't stated.





    Easily distracted Type Collector
  • dbtunrdbtunr Posts: 614 ✭✭✭
    Originally posted by: TommyType

    Originally posted by: dbtunr



    I don't see why this is confusing. read the last sentence you posted:



    Additional fees typical in crossing over coins will accompany the special discounted rate. However, if a coin is unable to crossover, only the $10 Crossover Special fee will be assessed







    The question is, what is the grading fee for coins that DO cross?



    - This seems to say the $10 fee is the grading fee.

    - Our PCGS rep just said the special only applies to the on-sight SHOW grading tier, ($62 cross?)

    - Earlier wording seemed to indicate that the "regular grading fee" applied....whether that is the regular tier, or any selected tier isn't stated.











    sigh. coins that DO cross are charged whatever the cross fee is (1% + other stuff)



    so here it is in a nutshell. If you have a high value coin you want back in a PCGS holder in a hurry, attempt to cross it at Long Beach. If it doesn't cross you pay $10. They have done this promotion before and everyone liked it and wasn't confused.
  • lkeigwinlkeigwin Posts: 16,893 ✭✭✭✭✭
    Originally posted by: illini420

    Originally posted by: lkeigwin

    Originally posted by: CoinRaritiesOnline

    If they cross you pay the regular amount, if they don't cross you pay $10 per coin plus $10 handling charge per invoice.




    Yup.



    I was very happy to pay just the special price when my 1812/1 large 8 in ANACS VF35 didn't cross in April 2015. I saved a lot of money.



    I was less happy 2 months later to find a large dealer and PCGS customer got it crossed and upgraded to XF40. A $14k opportunity loss.

    Lance.




    I'm guessing that dealer cracked the coin out and then sent it in for grading?



    Or do you know that dealer sent it in for a crossover as well?




    You are correct. I shouldn't have said the dealer "crossed" it. He cracked it.



    We're friends and I gave him a pat on the back. He had the guts to do what I couldn't (crack it out of a problem-free ANACS holder after PCGS had called it cleaned).

    Lance.
  • TommyTypeTommyType Posts: 4,586 ✭✭✭✭✭
    I'm glad YOU understand.



    But since THIS special was described several ways, not always coherently, including an additional indication in this thread that SHOW was the grading tier that applied, there is room for confusion.



    *Sigh* right back at you.
    Easily distracted Type Collector
  • We are addressing all the confusion. I apologize for this getting out in a confusing manner.

    As already stated above, the deal is this:

    If your coin successfully crosses over into a PCGS holder, you pay normal grading fee for the tier you chose (Show, Show Economy, Show Gold, etc.) plus the 1% Guarantee Premium.

    If your coin does not successfully crossover into a PCGS holder, you pay $10 for that coin.

    Handling fee of $10 per invoice still applies, as would shipping fees if you don't pick the order up at the show.
  • TommyTypeTommyType Posts: 4,586 ✭✭✭✭✭
    Originally posted by: MarkStephenson

    We are addressing all the confusion. I apologize for this getting out in a confusing manner.



    As already stated above, the deal is this:



    If your coin successfully crosses over into a PCGS holder, you pay normal grading fee for the tier you chose (Show, Show Economy, Show Gold, etc.) plus the 1% Guarantee Premium.



    If your coin does not successfully crossover into a PCGS holder, you pay $10 for that coin.



    Handling fee of $10 per invoice still applies, as would shipping fees if you don't pick the order up at the show.





    Best description to date!



    And I'm backing out of this discussion, with my sanity (basically) intact, since I don't have anything to cross anyway. image
    Easily distracted Type Collector
  • Wabbit2313Wabbit2313 Posts: 7,268 ✭✭✭✭✭


    Now we need that back on the regular mail in orders. You guys snuck it up to $20 this year, on the special.
  • dbtunrdbtunr Posts: 614 ✭✭✭
    Originally posted by: TommyType

    Originally posted by: MarkStephenson

    We are addressing all the confusion. I apologize for this getting out in a confusing manner.



    As already stated above, the deal is this:



    If your coin successfully crosses over into a PCGS holder, you pay normal grading fee for the tier you chose (Show, Show Economy, Show Gold, etc.) plus the 1% Guarantee Premium.



    If your coin does not successfully crossover into a PCGS holder, you pay $10 for that coin.



    Handling fee of $10 per invoice still applies, as would shipping fees if you don't pick the order up at the show.





    Best description to date!



    And I'm backing out of this discussion, with my sanity (basically) intact, since I don't have anything to cross anyway. image




    sigh. figures. Then why were disparaging the company in a public forum? Troll much? I'm sure the VP has much better things to do then answer questions from someone about a service who has no intentions of using the service.



  • TommyTypeTommyType Posts: 4,586 ✭✭✭✭✭
    Originally posted by: dbtunr



    sigh. figures. Then why were disparaging the company in a public forum? Troll much? I'm sure the VP has much better things to do then answer questions from someone about a service who has no intentions of using the service.







    My better judgment says I really should ignore this.



    But if you go back, read with an open eye, and understand what I really said...you'll see that I was trying to help PCGS clear up what was confusing....not just to me, but to others as well.



    The end result was a nice clear description of the special, which I hope and believe will be filtered back to the various announcements and web pages that have been made to publicize the special.



    At no point did I "disparage" the company, or claim there was anything wrong with the special.



    And, in case you REALLY care about my PCGS use....I have 14 crossovers currently in the system.



    As for trolling....well, find a mirror.

    Easily distracted Type Collector
  • dbtunrdbtunr Posts: 614 ✭✭✭
    You sent in 14 crossovers for a service you didn't understand? I hope you get a high cross rate. I hope you won't be surprised when you get the 1% service fee for those that do cross.
  • TommyTypeTommyType Posts: 4,586 ✭✭✭✭✭
    Originally posted by: dbtunr

    You sent in 14 crossovers for a service you didn't understand? I hope you get a high cross rate. I hope you won't be surprised when you get the 1% service fee for those that do cross.




    And you have an issue with me and my attitude?



    The issue here wasn't crossovers. The issue was the crossover special.



    That special has now been fully explained.



    I'm done. You have a nice day.
    Easily distracted Type Collector
  • bigjpstbigjpst Posts: 3,173 ✭✭✭✭✭
    Originally posted by: PCGSCS2

    Hi all,



    Thanks for your interest in the Crossover Special. I was unable to find the wording that the OP quoted, can someone please provide the link or the email Subject line that this was on. The articles I found at PCGS.com read:



    "Those taking advantage of the Crossover Special at PCGS booth 807 will pay only $10 per coin for submissions that do not 'crossover' to PCGS holders. Standard PCGS grading fees apply for coins that do crossover to PCGS."



    To clarify, this special is for SHOW grading only.



    Thanks




    Thanks for the clarity. To answer your question, the email subject line was "PCGS Announces Crossover Special for Long Beach Expo" The snips were taken directly from the PCGS site page linked. I went back today and it appears to be corrected, and understandable.





    image

    image





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