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November Monthly Special
hockeyhead
Posts: 9 ✭
Hi guys, wondering if I should have my card submission done by now? Anyone else waiting? Cards received by PSA Nov. 3, 2015.
Thanks.
Thanks.
0
hockeyhead
Posts: 9 ✭
hockeyhead
Posts: 9 ✭
Comments
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stupid print dots
ON ITS WAY TO NEWPORT BEACH, CA 92658
Received Nov 27th and still waiting..
That's only 40 business days, today being the 41st but it isn't even opening time out there on the west coast yet. You've got 2 to 4 more weeks to go until pop.
"If you want a card graded faster, choose a higher service level"
Their reply
"If you want a card graded faster, choose a higher service level"
I've had a 50 day special and 5 day special sent in the same box, with the 50 day popping first. Higher service level does not guarantee anything and I'll only use it when required to based on value.
Received Nov 27th and still waiting..
That's only 40 business days, today being the 41st but it isn't even opening time out there on the west coast yet. You've got 2 to 4 more weeks to go until pop.
I appreciate you doing the math for me
ON ITS WAY TO NEWPORT BEACH, CA 92658
Anyways, me being the polite Canadian, I didn't want to bug them with "where's my order?" But that didn't work out well for me as my submission has been sitting there being called a problem order.
But they said they would put a rush on the order.
I know that's not going to happen but sheesh come on already day 46 on top of 6 business days to log in, I am pretty
sure I got what I paid for?
ON ITS WAY TO NEWPORT BEACH, CA 92658
ON ITS WAY TO NEWPORT BEACH, CA 92658
Logged on 12/4.
First one popped on 2-4 (42 bus. days)
Still waiting on the other two...... patiently. We are at day 45. I'm hoping to see them by March 1st.
Just have patience. I've got October special subs logged 11/7 still pending. You can't be in a hurry with monthly special subs.
Really? Well that stinks! I hope I don't have to wait another 4 or 5 weeks?
ON ITS WAY TO NEWPORT BEACH, CA 92658
I think you see gripes and comments that can be construed as complaints because for a good 10 years, PSA was really good about getting things logged in the day after received(regardless of the order type) and the service level was 45 business days on bulk and specials but a super long grading time was more the exception than the rule. This high level of customer service that PSA was providing really built their business and convinced a lot of collectors to sub more than usual. Then ....... All of a sudden in the last few years, PSA reverted back to the Rocchi era when you would send your sub in and forget about it for 6 months.
So even though they are meeting their service level, I disagree with the delayed log times, they are providing poor service which will ultimately decrease their business and collectors will stop subbing as much
I have a current sub that was sent in November, 30, received 12/4, logged 12/14. I looked back at my sub history of well over 100 subs and this is the longest it has taken, even based on 12/14. I am not upset with the turn around but it is disappointing that this is what PSA has devolved to
ON ITS WAY TO NEWPORT BEACH, CA 92658
What type of cards did you send in? I sent in a mixed bunch so that's probably what's holding it up?
ON ITS WAY TO NEWPORT BEACH, CA 92658
The best way I've found to get specials logged and popped faster is to put a small order at a higher service level in the same box and note the handling time for the higher service level on the outside of the box. I've had mixed specials with lots of oddball stuff pop in 5 days that way. YMMV
I agree with this. Doesn't happen all the time, but from my experience it's possibly a way to help speed thing up a bit.
This is a "50 day" special:
Total Items: 71
Date Received: 11/24/2015
Date Shipped: 12/1/2015
Order Status: Shipped
But that order went in with this "5 day" special:
Total Items: 2
Date Received: 11/24/2015
Date Shipped: 12/7/2015
Order Status: Shipped
ON ITS WAY TO NEWPORT BEACH, CA 92658
ON ITS WAY TO NEWPORT BEACH, CA 92658
ON ITS WAY TO NEWPORT BEACH, CA 92658
This place is dead?
It must be the holiday that not all of us got off!
ON ITS WAY TO NEWPORT BEACH, CA 92658
Still confused?
ON ITS WAY TO NEWPORT BEACH, CA 92658
ON ITS WAY TO NEWPORT BEACH, CA 92658
Greg--you might want to call to check on that one.
Casey, I was starting to think the same thing.