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Top rated plus sellers on Ebay part II? Holy $#@^

Not sure what happened to my original post but I'll try it again. I just finished reading the fall newsletter and Ebay is at it again. According to new" consumer demands", sellers must now accept 30 day returns to qualify for plus status. Does any board member here subscribe to the plus status and if so do you find it a long term benefit? Ma and Pa six pack can now abuse your item(s) and extra 16 days and still qualify for a return...As a current top rated seller this sounds absolutely insane. Thoughts?
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Comments

  • I was already offering 14-day money back guarantee (and have had zero returns in the past year). Doesn't make much of a difference to me.

    I was glad that they made some changes to remove seller defects in a bunch of situations where it logically shouldn't count against you.

    Overall, happy with the changes coming next year!
  • MULLINS5MULLINS5 Posts: 4,517 ✭✭✭
    Not a big deal with me. They can return the item in 6 months anyways with Paypal. I do appreciate the eBay shipping discounts.

    I've had two returns in the past three years. One was a damaged book in transit and the other the customer simply changed their mind.
  • miwlvrnmiwlvrn Posts: 4,266 ✭✭✭✭✭

    Yes, I am one as well. Not a big deal IMO. How often does anyone here have to deal with returns anyway? And if so, isn't usually either in the first couple days or not at all

    The toughest part about it is probably that you have to change the listings of unsold items you are renewing to adjust the duration in order to get the discount when it kicks in next May.



  • << <i>The toughest part about it is probably that you have to change the listings of unsold items you are renewing to adjust the duration in order to get the discount when it kicks in next May. >>



    I'd agree with this. Hopefully, eBay will offer a global opt-in where you can click a button an it'll be applied, like they do with extended holiday returns. Something to simplify compliance would be nice.
  • miwlvrnmiwlvrn Posts: 4,266 ✭✭✭✭✭


    << <i>I was glad that they made some changes to remove seller defects in a bunch of situations where it logically shouldn't count against you. >>



    I'm with you there. My only defect came when my mail carrier forgot to switch the modes on his hand scanner after delivering some items to me, and when he scanned an item I was shipping out, it said it was delivered instead of loading the tracking info. As luck would have it, the buyer of that item filed an item not received claim by opening a case, the same day it shipped out which was also the same day payment cleared, because he happened to check the tracking info and saw it was marked as delivered. Never wrote an email to ask me about it though. Of course he received the item safe and sound a couple days after that and he closed the case, but it stayed on as a defect nonetheless. With the new rules, item not received cases that are resolved between the two parties do not count as defects.

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