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Paypal refund status removed?

illinifan912illinifan912 Posts: 1,462 ✭
in Trading Cards & Memorabilia Forum
Long story short, seller refunded me after he realized the card case was damaged. I received an email on the 18th saying the refund will be pending until 8/25. Fast forward to today i get an email from paypal saying the refund didn't complete and to contact the seller.

Anyone experience this before? I emailed the seller but doubt he'll reply. It was a goods transaction /invoice not paid with a credit card.

Comments

  • SamBarnes72SamBarnes72 Posts: 41
    He didn't have enough money in his bank account to cover the refund.
  • illinifan912illinifan912 Posts: 1,462 ✭
    Super, how can i get my refund?
  • charrigancharrigan Posts: 2,293
    SNAD case via eBay.
  • illinifan912illinifan912 Posts: 1,462 ✭
    It was paypal directly, no ebay so pretty much open a snad case through there?
  • charrigancharrigan Posts: 2,293
    Correct. SNAD through PayPal also works.
  • jfkheatjfkheat Posts: 2,739 ✭✭✭✭✭
    I would call Paypal and explain the situation to see what they can do.
    James
  • illinifan912illinifan912 Posts: 1,462 ✭
    Will do, thanks guys!
  • SamBarnes72SamBarnes72 Posts: 41
    Don't waste your time calling Paypal. You will get nowhere.

    File SNAD on Paypal and sit and wait.
  • addicted2ebayaddicted2ebay Posts: 2,094 ✭✭✭✭
    I do not believe PayPal has a money back guarantee like eBay. If you win a case you get back only what they can recover. Here's a message I received from them about my recent case:

    We have concluded our investigation into your case and have decided in your
    favor.

    We were able to recover $3,000.00 USD and this amount has been credited to
    you. Please allow five business days for this adjustment to be posted.

    If you are due any additional funds, we will make our best effort to
    recover the balance from the seller.


    If the seller's account has insufficient funds to complete the refund owed
    to you, please be assured that we will take appropriate action against the
    seller's account, which may include limitation of the seller's account
    privileges

  • SamBarnes72SamBarnes72 Posts: 41
    Moral of the story - always pay using a credit card. Wipe your balance before any purchase.

    Plus you get the points on the credit card and sometimes 1-2% cash back. Combined with the protection from electronic transfers this is the basic protection you should allow yourself online.
  • illinifan912illinifan912 Posts: 1,462 ✭


    << <i>Moral of the story - always pay using a credit card. Wipe your balance before any purchase.

    Plus you get the points on the credit card and sometimes 1-2% cash back. Combined with the protection from electronic transfers this is the basic protection you should allow yourself online. >>



    I typically do pay via cc but the purchase was over my credit limit.
  • SamBarnes72SamBarnes72 Posts: 41


    << <i>

    << <i>Moral of the story - always pay using a credit card. Wipe your balance before any purchase.

    Plus you get the points on the credit card and sometimes 1-2% cash back. Combined with the protection from electronic transfers this is the basic protection you should allow yourself online. >>



    I typically do pay via cc but the purchase was over my credit limit. >>



    I can't help with that one image
  • LarkinCollectorLarkinCollector Posts: 8,975 ✭✭✭✭✭


    << <i>I can't help with that one image >>


    Wait, there's something Sean Bassik can't do?
    Who is the Golf Card Guy?
  • illinifan912illinifan912 Posts: 1,462 ✭
    ah great drama continues, opened an INR case, went straight from dispute to claim because the "seller is unable to respond" what the heck?
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