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Multiple Item Purchases from Probstein

I raised this question before, but I'm afraid I still don't get it.

I wish to purchase two buy it now items and combine shipping. If I put multiple items in my shopping cart and attempt to request a total, I'm told shipping discounts for multiple items are not available.

If I attempt to hit buy it now on any item, I am brought directly to checkout no matter what I do.

When I ask Probstein what to do, he insists I can hit buy it now without paying, but (at least on my iPad) that is not the case.

Any insight? Please be very specific, I'm slow.

Comments

  • PMKAYPMKAY Posts: 1,372 ✭✭
    I wish I knew the answer to this as I can a lot of emails like this from customers. Sometimes switching to ebay.ca works.
  • grote15grote15 Posts: 29,738 ✭✭✭✭✭
    Combined shipping and you just don't mix, do they, David, LOL..

    I would try using a regular computer to make the purchases, if possible, as you should not be required to send payment individually for each item.

    Otherwise, I suppose Rick could refund the overage back to you easily enough once payments are made.


    Collecting 1970s Topps baseball wax, rack and cello packs, as well as PCGS graded Half Cents, Large Cents, Two Cent pieces and Three Cent Silver pieces.
  • lawnmowermanlawnmowerman Posts: 19,477 ✭✭✭✭


    << <i>Please be very specific, I'm slow. >>



    Eating a crap-load of chocolate may help with this.
  • slum22slum22 Posts: 2,594 ✭✭✭✭
    Can't you just ask him to end the individual listings and relist the two items together with the combined shipping?

    Otherwise, I believe you can just press buy it now on both and just not pay. I haven't used BIN in a while, but I believe you press BIN and it takes you to a screen that says something to the effect of "you are committing to buying this item...". I would commit to the purchase and just don't finish the check out process. I think this will put the item in your cart. Let them sit in your cart until he sends an invoice.
    Steve
  • PaulMaulPaulMaul Posts: 4,891 ✭✭✭✭✭
    I just tried it on a laptop using two different browsers. When I hit buy it now, I am taken directly to check out in all cases.

    This didn't used to happen, but it does now.

    If anyone contends that it doesn't, please try hitting buy it now on a Probatein item and tell me what happens.

    I have contacted Rick, and he insists that I can hit buy it now without checking out. Since that's not true, I don't know what else to do.
  • PaulMaulPaulMaul Posts: 4,891 ✭✭✭✭✭


    << <i>
    Otherwise, I suppose Rick could refund the overage back to you easily enough once payments are made. >>



    I did this once and requested a refund for the excess shipping. I didn't get one. I'm sure he would be willing to refund it, but it's too large an operation to start making special requests. I want a systematic way to handle this, that doesn't seem too much to ask.
  • Not sure why it would matter, but the difference may be because you are using an iPad. I just bought a few cards from him Monday (which I received today) and the reduced shipping rate was reflected prior to paying. I was using my home computer.
  • vintagefunvintagefun Posts: 1,974 ✭✭✭
    I've just bought both items from him and got a refund once.

    The other thing you can try is to put both items in your cart, then check out, and if it doesn't combine shipping, include a note to seller to combine the shipping. This worked for me recently, but not with Rick.

    Good luck.
    Jim
    52-90 All Sports, Mostly Topps, Mostly HOF, and some assorted wax.
  • grote15grote15 Posts: 29,738 ✭✭✭✭✭


    << <i>

    << <i>
    Otherwise, I suppose Rick could refund the overage back to you easily enough once payments are made. >>



    I did this once and requested a refund for the excess shipping. I didn't get one. I'm sure he would be willing to refund it, but it's too large an operation to start making special requests. I want a systematic way to handle this, that doesn't seem too much to ask. >>



    If he has time to respond to your email, it shouldn't be that difficult to click a few buttons and send a partial refund for the overage.





    Collecting 1970s Topps baseball wax, rack and cello packs, as well as PCGS graded Half Cents, Large Cents, Two Cent pieces and Three Cent Silver pieces.
  • bsavagebsavage Posts: 204 ✭✭
    Are you using the mobile Ebay app? I think it has a problem with combined shipping. I have a lot of users that buy from mobile apps that have told me they have to pay immediately and cannot combine shipping.
  • RaulsmasterRaulsmaster Posts: 663 ✭✭
    just had someone buy two items yesterday that required immediate payment. it took me about 30 seconds to do a partial refund for the overage and he didn't even ask me. seems simple enough
    It never leaves you...
  • PaulMaulPaulMaul Posts: 4,891 ✭✭✭✭✭


    << <i>Are you using the mobile Ebay app? I think it has a problem with combined shipping. I have a lot of users that buy from mobile apps that have told me they have to pay immediately and cannot combine shipping. >>



    That's the weird part. I am not using the app, just using the regular website, and the same thing is happening from iPad and laptop, both with Safari and Firefox.
  • PMKAYPMKAY Posts: 1,372 ✭✭
    I hear all this from ebay customers several times a week. I've given up on calling and talking to ebay about it as they are clueless. Sometimes switching to ebay.ca works, sometimes it doesn't. Sometimes switching from Ipad to PC works, sometimes it doesn't. I'm at the point now when I get a question about it I just get the list of what they want from them and create a new listing with all the cards on it for them.
  • PaulMaulPaulMaul Posts: 4,891 ✭✭✭✭✭


    << <i>I hear all this from ebay customers several times a week. I've given up on calling and talking to ebay about it as they are clueless. Sometimes switching to ebay.ca works, sometimes it doesn't. Sometimes switching from Ipad to PC works, sometimes it doesn't. I'm at the point now when I get a question about it I just get the list of what they want from them and create a new listing with all the cards on it for them. >>




    Usually it's not a problem because I can load up my shopping cart and just request a combined invoice. But Probstein has that disabled for some reason.
  • PMKAYPMKAY Posts: 1,372 ✭✭


    << <i>

    << <i>I hear all this from ebay customers several times a week. I've given up on calling and talking to ebay about it as they are clueless. Sometimes switching to ebay.ca works, sometimes it doesn't. Sometimes switching from Ipad to PC works, sometimes it doesn't. I'm at the point now when I get a question about it I just get the list of what they want from them and create a new listing with all the cards on it for them. >>




    Usually it's not a problem because I can load up my shopping cart and just request a combined invoice. But Probstein has that disabled for some reason. >>




    Some of my customers are able to add to cart some are not, and I don't know of any way I can enable or disable that.
  • miwlvrnmiwlvrn Posts: 4,266 ✭✭✭✭✭

    Try purchasing those items when you are logged into a different nation's ebay site, like ebay.ca, ebay.co.uk, ebay.it, ebay.de, ebay.es, ebay.fr, etc. I have had the problem you describe before, and when that occurs I purchase from one of the other sites and it all works out just fine.
  • elsnortoelsnorto Posts: 2,012 ✭✭
    eBay does have an immediate payment required option. Perhaps Rick's minions accidentally selected that option during the listing process?

    Snorto~
  • sbfinleysbfinley Posts: 357 ✭✭
    I'm 99% sure there is a "continue shopping" button on the payment screen for BIN's that require immediate payment.
  • PaulMaulPaulMaul Posts: 4,891 ✭✭✭✭✭
    Thanks for the tips guys, I was able to buy the items without checking out via eBay.ca.
  • PaulMaulPaulMaul Posts: 4,891 ✭✭✭✭✭


    << <i>I'm 99% sure there is a "continue shopping" button on the payment screen for BIN's that require immediate payment. >>



    There is, but it just puts the item in your shopping cart, which doesn't help as described above.
  • miwlvrnmiwlvrn Posts: 4,266 ✭✭✭✭✭


    << <i>Thanks for the tips guys, I was able to buy the items without checking out via eBay.ca. >>



    Glad to hear it worked for you. It is a good work-around to know about.

  • grote15grote15 Posts: 29,738 ✭✭✭✭✭


    << <i>

    << <i>Thanks for the tips guys, I was able to buy the items without checking out via eBay.ca. >>



    Glad to hear it worked for you. It is a good work-around to know about. >>



    I knew Canadians were good for something..


    Collecting 1970s Topps baseball wax, rack and cello packs, as well as PCGS graded Half Cents, Large Cents, Two Cent pieces and Three Cent Silver pieces.
  • PMKAYPMKAY Posts: 1,372 ✭✭


    << <i>

    << <i>

    << <i>Thanks for the tips guys, I was able to buy the items without checking out via eBay.ca. >>



    Glad to hear it worked for you. It is a good work-around to know about. >>



    I knew Canadians were good for something.. >>



    On behalf of us all I can say it's nice to be appreciated.
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