<< <i>I had this same thing happen to me when I sold a pair of my wife's old sunglasses. The buyer claimed they were fake and opened a complaint with eBay before I could even respond. Now, I know absolutely nothing about sunglasses so it's possible she was correct. Although even "fake" sunglasses are still in fact, working sunglasses. The price she paid was about $9 with shipping, and I think the shades are a few hundred new. I gave a full refund and she kept the glasses. For that extra $3 I just left it alone. At the end she gave me a neutral feedback. I hate having an "item not genuine" complaint in my feedback when the only other things I would sell are coins, and that wasn't even a coin.
I hope it works out better for you! >>
I stick to selling what I know. I never sell really inexpensive items. Not worth the hassle, not worth the potential neut or neg fb. I just donate such things to charity.
I used to be somebody, now I'm just a coin collector. Recipient of the coveted "You Suck" award, April 2009 for cherrypicking a 1833 CBHD LM-5, and April 2022 for a 1835 LM-12, and again in Aug 2012 for picking off a 1952 FS-902.
What a moronic buyer. I would call ebay cust service, explain and request that any negative impact b removed given the circumstances. Once this fool was told it was real did he extend to u a much deserved apology?
No apology what so ever... But after all, I'm just a sleazy internet coin dealer ripping off innocent buyers....
I used to be somebody, now I'm just a coin collector. Recipient of the coveted "You Suck" award, April 2009 for cherrypicking a 1833 CBHD LM-5, and April 2022 for a 1835 LM-12, and again in Aug 2012 for picking off a 1952 FS-902.
Thanks for the update Utah... this is a situation that could befall any one of us. It's awful that your eBay account can basically be held for ransom like this. Was he intentionally going after a "small potatos" coin thinking he could get the refund AND the coin? Sure, it's not a lot of money, but pull it enough times here and there..
"I'll split the atom! I am the fifth dimension! I am the eighth wonder of the world!" -Gef the talking mongoose.
<< <i>Buyer calls me this morning claiming the coin is in a counterfeit slab. Wants a refund, AND doesn't want to return it for fear that it will re-enter the market.
Here's the reply I sent; Dear cgfive33,
Thank you for contacting me about your concerns with the coin you purchased. I take this very seriously as this reflects on my reputation as a coin dealer for close to 30 years. Counterfeit coins in counterfeit slabs are a serious concern to all. I have seen in hand a couple of counterfeit slabs out of China, and while not perfect, they would fool a lot of people. I do believe this is a genuine coin and slab for several reasons. First, the coin came from Heritage in Dallas, one of the most reputable coin dealers. Second, counterfeiters in general go with much more expensive coins. Third, the slab has none of the tell tell signs that give the counterfeit slabs away, and fourth the Cert. is valid. That being said, until I have the slab in hand, I cannot be 100% sure. I will also forward your concerns about this slab and coin to Don Willis of PCGS. If you will return the coin I will issue a refund upon receipt, and if it is a counterfeit I will also refund your return shipping.
Buyer opened a SNAD with eBay. His description of the problem, "Fake PCGS holder, this is very wrong and disrespectful to the numismatic community. And I want my money back"
After a couple of email exchanges, he decides to take it to a coin shop and ask a real coin dealer. The dealer told him it was genuine, so he's keeping the coin. But now I have a strike against me with eBay.... >>
Knowledge is Power. But only a "little" knowledge is a very bad thing.
Especially for you.
Why this idiot didn't do the Coin Shop thing in the 1st place only testifies to his lack of knowledge.
Sorry you have to deal with this.
I decided to change calling the bathroom the John and renamed it the Jim. I feel so much better saying I went to the Jim this morning.
You won't get the FB/strike removed from your end, but it's worth a shot to try to send this guy a polite email asking for him to please contact eBay customer service (give him a link or the phone number), and to please have the feedback removed (which they should do at the FB giver's request). Lay some subtle guilt on him about how he screwed you over for no reason (don't use those exact words though!).
Comments
<< <i>I have to say that, paradoxically, selling cheap coins on Ebay seems more risky than selling expensive-ish coins on Ebay. >>
I agree with this 100%. No question.
<< <i>I had this same thing happen to me when I sold a pair of my wife's old sunglasses. The buyer claimed they were fake and opened a complaint with eBay before I could even respond. Now, I know absolutely nothing about sunglasses so it's possible she was correct. Although even "fake" sunglasses are still in fact, working sunglasses. The price she paid was about $9 with shipping, and I think the shades are a few hundred new. I gave a full refund and she kept the glasses. For that extra $3 I just left it alone. At the end she gave me a neutral feedback. I hate having an "item not genuine" complaint in my feedback when the only other things I would sell are coins, and that wasn't even a coin.
I hope it works out better for you! >>
I stick to selling what I know. I never sell really inexpensive items. Not worth the hassle, not worth the potential neut or neg fb. I just donate such things to charity.
Recipient of the coveted "You Suck" award, April 2009 for cherrypicking a 1833 CBHD LM-5, and April 2022 for a 1835 LM-12, and again in Aug 2012 for picking off a 1952 FS-902.
I would call ebay cust service, explain and request that any negative impact b removed given the circumstances.
Once this fool was told it was real did he extend to u a much deserved apology?
But after all, I'm just a sleazy internet coin dealer ripping off innocent buyers....
Recipient of the coveted "You Suck" award, April 2009 for cherrypicking a 1833 CBHD LM-5, and April 2022 for a 1835 LM-12, and again in Aug 2012 for picking off a 1952 FS-902.
And the silver lining is that many here blocked him from future bids.
<< <i>No apology what so ever...
But after all, I'm just a sleazy internet coin dealer ripping off innocent buyers.... >>
Incredible. What utter scum. Another example of the travasty of not bring able to leave neg fb for horrible buyers.
Sorry u had to deal w this jerk.
Thanks also for outing him so we could block him.
<< <i>Buyer calls me this morning claiming the coin is in a counterfeit slab. Wants a refund, AND doesn't want to return it for fear that it will re-enter the market.
Here's the reply I sent;
Dear cgfive33,
Thank you for contacting me about your concerns with the coin you purchased. I take this very seriously as this reflects on my reputation as a coin dealer for close to 30 years. Counterfeit coins in counterfeit slabs are a serious concern to all. I have seen in hand a couple of counterfeit slabs out of China, and while not perfect, they would fool a lot of people. I do believe this is a genuine coin and slab for several reasons. First, the coin came from Heritage in Dallas, one of the most reputable coin dealers. Second, counterfeiters in general go with much more expensive coins. Third, the slab has none of the tell tell signs that give the counterfeit slabs away, and fourth the Cert. is valid. That being said, until I have the slab in hand, I cannot be 100% sure. I will also forward your concerns about this slab and coin to Don Willis of PCGS. If you will return the coin I will issue a refund upon receipt, and if it is a counterfeit I will also refund your return shipping.
Buyer opened a SNAD with eBay. His description of the problem, "Fake PCGS holder, this is very wrong and disrespectful to the numismatic community. And I want my money back"
After a couple of email exchanges, he decides to take it to a coin shop and ask a real coin dealer. The dealer told him it was genuine, so he's keeping the coin. But now I have a strike against me with eBay.... >>
Knowledge is Power. But only a "little" knowledge is a very bad thing.
Especially for you.
Why this idiot didn't do the Coin Shop thing in the 1st place only testifies to his lack of knowledge.
Sorry you have to deal with this.
The name is LEE!
Mankind is a little worse off with fools like this traversing the earth.
"If I say something in the woods and my wife isn't there to hear it.....am I still wrong?"
My Washington Quarter Registry set...in progress
What a moron.
Collector since 1976. On the CU forums here since 2001.
RIP Mom- 1932-2012
My YouTube Channel